SUMMARY

• Solutions oriented. Virtualization, Storage, Systems and Database Manager and Engineer, utilizing 15 + years of experience with proven success in conceptualizing, planning, architecture/design, project management, implementation and support of heterogeneous environments including Virtualized Multi - Tenant Data Centers.
• Detail oriented, organized, creative and analytical problem solver with ability to prioritize based on organizational best interests.
• Provide leadership and vision for the IT department including strategic planning of information systems
• Direct all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment.
• Asset and hardware life-cycle management supported by a project management framework from initiation to closure.
• Strong Data warehousing skills including ETL and end-user access issues.
• Ensure project completion by coordinating resources and timetables with user departments, IT staff and data center employees.
• Strategic Planning, Positioned Confidential as an incubator tor for community investment, original ideas, andpassionate leadership.
• Created RFP for technology Roadmap project, encouraging 7+ vendors to present their solution to replace three core applications.

TECHNICAL SKILLS

Storage: Pure, NetApp Filer/ FAS, NetApp, EMC VMAX, Iomega StorCenter, Buffalo Tera Station hardware and software RAID, FC, FCoE, iSCSI, CIFS, DFS, NAS and SAN clusters using Cisco MDS fabric switches, DCNM/Fabric Manager, QLogic, EMC Emulex HBA’s.

Networking: Cisco LAN/WAN/WLAN network hardware, CLI, database administration and Firewalls. OpenSwan IPsec implementation for Linux based software VPN tunnels

Languages and OS: Working knowledge of latest programming languages and expert knowledge of latest operating systems, including Microsoft Windows Server 2008/2012 (R2), Windows Server 2016, Windows XP-10; Active Directory, Exchange 2003/2010/2013/365, IIS, SQL 2000-2016 (R2). Various Linux flavors including, SUSE, CentOS, RedHat, Ubuntu.WSUS/SCCM, IBM Tivoli Endpoint Manager, Desktop

Virtualization/Cloud/Orchestration/Automation: NetApp/ VMware vSphere / ESX(me) 4x-5x, vSphere vCenter Server 4.x-5.x, VDI/VMware View/Horizon Infrastructure, VMware vCloud Director, VMware SRM, vCOPS, Hyperic, vFabric suite, vRealize Suite, NSX (SDN), Xen Server, Microsoft Virtual Server (Hyper-V), MS Azure, Amazon AWS/EC2, Puppet, Bash, Python(light), vMA, vCLI, PowerShell

Virtualization/Cloud/Orchestration/Automation: Expert at installing, configuring and overseeing implementations NetApp/ VMware vSphere / ESX(me) 4x-5x, vSphere vCenter Server 4.x-5.x, VDI/VMware View/Horizon Infrastructure, VMware vCloud Director, VMware SRM, vCOPS, Hyperic, vFabric suite, vRealize Suite, NSX (SDN), Xen Server, Microsoft Virtual Server (Hyper-V), MS Azure, Amazon AWS/EC2, GitHub, Puppet, Bash, Python(light), vMA, vCLI, PowerShell, Chef, Code Two, Exclaimer Cloud.

Disaster Recovery/BCS: VMware SRM, VDR, NetApp SMVI (Snap Manager Virtual Infrastructure), VSC, DFM (Data Fabric Manager), EMC VSI, Computer associates ARC serve BrightStor for Windows, Windows 2003 /2000 / XP backup and restore technologies, EMC Retrospect Backup, vRanger Pro, Symantec Backup Exec, Symantec Endpoint Protection, Tivoli and a variety of other backup/DR technologies

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Senior Systems Administrator

Responsibilities:

• Collaborated with a very technically advanced and globally distributed cross-functional / global team.
• Closely worked with Cisco contract manufacturing partners at 50+ sites.
• Managed virtual resources in partner support companies to optimize service and case resolution.
• Interface with IT global architecture, development and business teams to develop next generation of platforms & services.
• Provided technical IT Systems Administration support to End-to-end data enablement processes & systems to meet operational performance goals.
• Lead resolution of complex issues with fulfillment of software, licensing, Virtual Parts and enablement data services.
• Supported a geographically spread-out infrastructure a diverse cross-functional supply chain community.
• Implemented, deployed and maintained network services including maintenance, monitoring, security, troubleshooting, disaster recovery, backup, upgrades, migration and other procedures to maximize availability
• Proactively implemented best practices and methods to enhance the infrastructure and increase availability and supportability.
• Implemented network topology, configuration and capacity planning for site enablement and decommission
• Customized and implemented system standards and policies.
• Set up experiments on networks, servers or systems to isolate, identify, and remedy complex failures.
• Involved in projects supporting the architecture team and development team on next generation of technologies, specifically operationalizing new platforms, services and enhancements.
• Wrote and executed python scripts to automate network related tasks

Confidential Mateo, CA

Senior DevOps Engineer

Responsibilities:

• Collaborated closely with Frame Engineering teams building our next generation container technology
• Served as an expert resource debugging Windows related field issues with deployed customer environments
• Assisted Frame Solutions Architects in designing solutions for and onboarding complex customerenvironments and/or workflows
• Worked with Engineering and Product Management to define required feature enhancements
• Responsible for building tools to automate common manual tasks
• Scripted changes to CentOS and Windows Server 2016 configurations of Frame AWS instances using PowerShell, Chef and Bash
• Assisted the wider Technical Operations team in support of all 20,000 AWS Windows Server 2012/2016 and CentoOS Frame Platform instances
• Responsible for the deployment of new customer instances
• Created new VMware cloud solution in 6 and Hyper-V virtual environment
• Created platform level changes using Heroku
• Utilized Ansible to push complex and large deployments to Frame instances
• Monitored all AWS Frame instances using Sensu
• As a screening test for the job at Fra.me, they asked me to create an OpenSwan Linux based IPsec tunnel between my home office and Amazon Web Services, as well as setup a domain controller and print server in my office which could be used from AWS over the tunnel.

Confidential San Francisco, CA

Senior Database and Systems Administrator

Responsibilities:

• Developed the BI Strategy and a 3-year BI roadmap in alignment with the corporate goal
• Senior Infrastructure / Database Engineer responsible for both physical and virtual environments, including but not limited to multiple storage platforms, security, virtualization, Network, Active Directory management, automation and disaster recovery, spanning two datacenters.
• Performed all engineering duties related to EMC VMAX 10k/200k, EMC VNX
• Managed Cloud Migration Project to migrate from physical servers on premises to virtual private cloud hosting solution for core applications, email, and database servers
• Lead server and storage migration projects, included capacity planning and DR/BCP planning.
• Asset management assessment for both physical and virtual space, including creating PowerShell scripts to supplement automation tools.
• Managed project to create sandbox and preproduction environments for testing latest code versions
• Analyzed LUN/storage capacity for entire remote environment and made backup/data management recommendations accordingly.
• Responsible for Cloud migration / virtualization and storage project to a Virtualized Private-Cloud
• Created and maintained site to site VPNs between three co-location facilities and the Office in San Francisco, CA.
• Managed and Maintained Shoretel Phone System including Shore gear switches and packaged and pushed Shoretel Communicator using GPO/Desktop Authority
• Implemented DFS replication and published Remote Apps for all core applications.
• Managed and implemented P2V project converting 30+ physical servers into VSphere 5.1 virtual servers, storage/virtualization environment over 3 physical datacenters consisting
• Managed a Cloud Printing project which allowed all of the staff to print to a single print queue, staff were able to use their office RFID badge to retrieve print jobs at the nearest MFP, copier, or printer.
• Engaged all teams to develop DR/BCP plans for each department and overarching IT DR/BCP
• Installed and configured all network gear, including, Cisco Routers and Switches, Cisco ASA and SonicWALL Firewalls.
• Oversaw office move to new location, which included planning new server room layout, racking and placement of network gear, planned Ethernet/VOIP jack locations for 75 staff on two floors, coordinated with two ISPs to go live on move day.
• Project Managed BI tool and vendor selection project, ultimately selecting QlikView as BI vendor
• Managed project to migrate to Office 365, including Exchange Online and Azure Active Directory

Confidential Sunnyvale, CA

L2 Exchange and Web hosting support Engineer

Responsibilities:

• Provided hosting support for Exchange Server 2003 and 2007 on 20+ clustered domains to customers connecting to the servers using Outlook, Entourage, OWA, or POP/IMAP mail clients.
• Provided end user guidance and support for Confidential ’s Host Pilot control panel.
• Resolved all issues escalated from the Level 1 support team.
• Provided DNS related support for the migration of NS records to Confidential ’s name servers as well as the creation of A, MX, CNAME, and TXT records for customers.
• Administered BES (Blackberry Enterprise Server) and assisted end users with device activation and configuration.
• Maintained and administered all virtual web and Exchange servers using VMware ESX and Virtual Center.
• Reviewed message header information to resolve mail delivery issues.
• Diagnosed and resolved issues with HTML, CSS, ASP.NET 3.0 & 3.5, PHP, Java Script, ColdFusion 6 - 8 as well as IIS 6, 7 and Apache web servers.
• Documented support information in Confidential ’s internal and external knowledgebase.
• Provided Linux / Apache hosting support.
• Assisted management team with developing policies and procedures to provide a better support experience for the customer.
• Resolved issues with Customer databases in MSSQL 7, 2000, and 2008 as well as MySQL. Installed Customer SSL certificates in Apache and IIS 6, 7.
• Using Puppet, deployed/setup Windows IIS and Apache, Tomcat, installations for various web vApps in their Web server farm especially as it related to disaster recovery.
• Utilized custom scripts in bash, PowerShell, vCLI, Python and other various scripting languages/tools for generating reports, discovery, health checks and automation purposes.
• Worked to obtain a B.S.Ed. degree in Computer Information Systems and Education, me worked at the Student Helpdesk / LAB troubleshooting tablet PC hardware and software running Windows Tablet PC Edition.
• Reported all server, and software issues to MIS manager.
• Documented calls and PC repairs with Clarify.
• Created and distributed images to student tablet PCs using Symantec Ghost
• Repaired machine hardware, replaced motherboards, wireless cards, memory, LCD panels, keyboards, and chassis. Troubleshot Wi-Fi issues as well as connected Ethernet issues.
• Provided support for MS Office 2003.
• Tutored students’ taking PC application/server courses.

Confidential, CA

Senior DevOps Engineer

Responsibilities:

• Administered 25+ Lotus Domino, Apache Tomcat web servers on Windows / Linux platform. and
• Resolved all server, software, and Digite product issues,
• On-call 24x7.
• Created Operations Support group
• Documented all practices and procedures creating Data Ops guide
• Supported local office Win2k domain, print servers, workstations, hubs, CISCO router, Cisco switches, T1, and dialup hardware.
• Created and administered group policies, shares, and user accounts within Windows 2000 environment
• Administered 30 Lotus Notes and Exchange 2000 servers worldwide.
• Supported field office network systems and servers (Hubs, CISCO routers, frame relay, DSL, NT servers), 99.7% availability.
• Handled 2nd level tech-support escalations from Helpdesk and Field Engineers.
• Rolled out applications, OS updates, and anti-virus software across enterprise.
• Coordinated Anti-Virus server and client software rollout across entire enterprise using NAI and Trend Micro (NA and Europe).
• Configured and installed IIS servers and created numerous FTP and HTTP web sites.
• Intermediate Lotus Notes Development.
• Supported Sybase and Oracle clients as well as server databases.