SUMMARY

• Experience in Designing, Installing, Configuring, Administrating and Troubleshooting VMware Virtual Desktop Infrastructure (VDI) Environment.
• Experience of over 5 years in the area of VMware Virtual Desktop Infrastructure, Virtualization with Installation, Configuration, administration, Support of VMware ESXi, Windows Server, RHEL.
• Experience in VMware View 4.x/5.0, Virtual Desktop Infrastructure (VDI), Update Manager, DRS, HA, VMware vCenter Orchestrator (vCO), vCenter Operations Manager (vCOps), vSphere Replicator, vSOM.
• Provide, build and maintain the VMware vSphere Infrastructure, Involved in the VMware Implementation and expansion work, Configuring and maintaining VMware infrastructure resources including VMware vSphere/ESXi 3.5, 4.0, 5.1 and 5.5; VMware vCenter Server, Expert in Web Client to manage vCenter.
• Good Knowledge and experience with windows PowerShell.
• Experience in Active Directory, GPOs, DNS, DHCP, File &Print Server, IIS (Web Server), IIS … FTP, Terminal Server, RIS, RRAS, NAT, WSUS,LDAP, WINS, Microsoft Clustering, Exchange Mail Server and ISA Server.
• Expert in Windows server 2000/2003/2008 / R2/2012, Microsoft Active Directory, Microsoft Group Policy deployment to ensure standard computer settings, software distribution and security policy enforcement.
• Active Directory management from Windows . Administer AD Forest, Sites and Services, Domain Trusts, OU’s etc.
• Leading the charge for Datacenter Workload Migration, new Public / Private Cloud Solution using VMware Identity Management Solutions (IDM) technical delivery implementation.
• IDM Account creation, management & troubleshooting.
• Experience in implementing Single Sign on (SSO) access between two applications using Active Directory Federation Service (ADFS).
• Physical - to-Virtual (P2V), Virtual-to-Virtual (V2V) conversions of physical/virtual machines using VMware Converter, Performing Snapshots, Cloning, cold migrations and hot migrations, Moving VM's from one LUN to another LUN using Storage VMotion
• Experience in administering, Installation, Configuration, Backup, Recovery, Maintenance, Support of Sun Solaris & Linux.
• Creating, cloning Linux Virtual Machines, templates using VMware Vsphere 4.0 and migrating servers between ESX hosts.
• Experience in Microsoft Office Suite, Open Office, Visio, Outlook, Printing, and Windows networking.
• Assist with problem resolution, including day-to-day operational/system issues and ongoing, more systemic, relational issues.
• Extensive understanding of networking concepts, (IE. Configuration of networks, TCP/IP, VPN, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel virtual networking, wireless networks & Cloud computing concepts).

TECHNICAL SKILLS

Operating System: Windows Servers (NT/ 2000/20 R2), Win 7, 8, 10, XP, Novell NetWare 5.X, Windows XP, Vvista, Windows 7, Windows 8, Windows Server OS - 2003, 2008.2008, 2012 R2, Solaris 9/10, IBM AIX 5.3, Windows NT /2003/vista etc

Server Consolidation / Virtualization: VMware ESX/ ESXi, 4.0, 4.1, ESXi 5.0, 5.1 and 6.0, vSphere, VCenter, VMWare Converter (P2V migration), VMware Workstation-View, Dell Server 2900, Dell Blade Enclosers, VxRail, VxRail Manager, Citrix XenApp, XenDesktop, HyperV, Virtual center server 4.0, 4.1, 5.0 and 5.1, 6.0, VMware converter enterprise, VMware Update Manager, DPM, vMotion and svMotion, VMware View, Thinapp, VMware Workstation, VMware capacity planner, VMware Vmotion, Enhance Vmotion etc.

Web Server: IIS 5.0, 6.0,7.0, 7.5 Apache 2.2

Messaging infrastructure/Apps: MS Exchange 2003,2007,2010 Lotus Notes Client/Server, Office 365, MS Office 2003, 2007, 2010, App packaging and Office 365, BladeLogic, Veritas Cluster Server 5.0, Windows 2003 server, Dell Power edge server, IBM Xseries, Blade server etc

Networking: TCP/IP, LAN/WAN, Wireless, Cisco Routers, Firewall, Proxy, VLAN TAG, QIP, EMC Powerpath, VM VDS, DNS/DHCP, DDNS, Firewall Port, ECM.

Security: Watchguard, Symantec Endpoint Protection, Symantec Enterprise Solutions, Mcaffee Enterprise Solutions. Checkpoint, Trend Micro, RSA, Cylance POC.

Backup: IBM Tivoli Storage Management, DPS, VERITAS Backup, Northon Ghost, VM Snapshot, Symantec backup exec, vRanger Pro and Veeam tools etc.

Storage/Cloud: Hitachi, EMC, Netapp, Dell Storage, Marvin SAN, Symantec Veritas Cluster File Systems and Volume Manager, RAID, Virtual Private Cloud (VPC), Enterprise vault, Amazon Cloud AWS,FSOM, MS Azure, Cisco UCS-B200 M2, iSCSI, DL385 G5, DL980 G7, HP ProLiant Blade BL4605c Gen 8 and BL490c G6, HP Blade chassis c3000, c7000, Dell PowerEdge M1000e, NFS, SANs, Solarwinds etc.

Automation: PowerShell, Batch, VB Scripting, Java, Puppet Agent

Case Management Tools (ITIL/ITSM): Remedy, Service-Now, Clarify, Track IT, Live Person, Numara etc.

PROFESIONAL EXPERIENCE

Senior VDI Consultant

Confidential, Plano, TX

Responsibilities:

• Built an Entirely new infrastructure of Horizon View 7 and Integrating with existing Infrastructure. Configure, manage and maintain a VMware Horizon View Virtual Desktop Infrastructure (VDI) environment.
• Installed and configured View Connection Servers (Standard&Replica7.02) Successfully.
• Installed and configured View Security servers in Dmz and paired them with the Connection servers.
• Configured Vcenter and Deployed Windows 2012R2 Servers for each and every component.
• Troubleshooting Issues regarding replication errors for connection servers.
• Installed and Configured View Composer for Linked Clone feature.
• Installed Esxi as a (Bare metal hypervisor) on Dell EMC VxRail Servers
• Installed and configured AppVolumes 2.11, Assigned Appstacks and Writable volumes to specific users.
• Sucessfully Upgraded the AppVolumnes to 2.12 from 2.11 and have rectified the issues which are related to the AppVolumes servers.
• Installed and configured Horizon UEM 9.0(User Environment manger) and created user and admin file shares to save their personalized settings.
• Use VMware User Environment Manager (UEM) to virtualize User Profiles investments and drives down costs.
• Installed and configured horizon identity manager (Formerly known as Workspace Portal) with which the user can see all the desktops and applications assigned to them by logging in.
• Imported SSL Wildcard certificates to ensure the safety of the components.
• Provided In class training to desktop Team to Transfer Knowledge on each and every Horizon Component
• Built the Master Image (windows 7*64)& (Windows 10*64) according to the needs of the organization.
• Created desktop pools using Linked Clones and Instant clones.
• Deployed Vdi Instances and created over 2000+ desktops and tested all the components successfully.
• Five teams were formed to test the components and each component Installed worked successful according to the needs of the Client.
• Deliver VMware Horizon View application patches and updates to the Horizon View platform management systems including, but not limited to vSphere Hypervisor (ESX).
• VCenter Management Toolset, Horizon View Connection Servers, VxRail Manager, and Horizon View Security Servers
• Test, troubleshoot and deploy applications, upgrades and operating system security updates in the virtual desktop environment while working with application teams to minimize user impact.
• Maintain current documentation for all processes and procedures.

Environment: Horizon View 7.0,7.2, VMware App Volumes2.11, 2.12, ESXi 5.1,5.5 and 6.0, Virtual Center ThinApp 5.0, VShield, VMware Converter, Service Now, Windows 2003,2008 R2, 2012 R2, EMC VNX, VMAX, EMC Avamar, HPSA, Data Domain, EMC Power Path, Marvin SAN, VXRail, VXRail Manager, Solar winds VM Monitor, Microsoft SQL Server, MS SharePoint, MS Exchange, VMwareNSX

VMware/ Windows Administrator

Confidential, Windsor, CT

Responsibilities:

• Design, Install, Configure and Administration of VMware Horizon View 7.0/6.2/5.3 and vCloud Virtual Desktop Infrastructure (VDI) environment.
• Day to day activities include management of Horizon ViewVDIEnvironment, Red Hat Linux and Windows server Environment pertaining to on premise VMware Cluster.
• Excellent Administration and troubleshooting skills in issues related to View Connection servers, View Manager, View Security servers, View Composer, View Pools, View desktops, Snapshot, Win7 OS Templates creation.
• Deployed VMware App Volumes and User Environment Management for faster application delivery, unified applications and user management to Horizon View Virtual desktops.
• Deployed RDSH Desktop Hosts, RDS Hosted Apps and Horizon Linux Desktops using Horizon 7.0 & 6.2, using the Blast Protocol, new improved Blast Extreme protocol and PCoIP protocol toVDI users.
• As part of migrating from traditional application delivery to users we are using VMware App Volumes along with VMware ThinApp 5.0 for legacy applications to, virtualize applications and deliver to users on demand with isolation from OS and better user rich Experience and for better manageability.
• Implemented Trend Micro Deep Security AV using VMware vShield network security Endpoint technology to better control the traffic flow monitoring inVDIEnvironment and provide agent less AV Scan.
• Discuss new and existing service/product offerings, including staying abreast of trends and changes in the industry as well as with Cisco.
• Current Role involves VMware ESXi server Builds and Windows server OS 2008/2012 builds in Test and Production Environments.
• Windows 2008/2012 Server administration, clustering and implementation of DC, DNS, IIS, File and DHCP servers.
• Extensive experience in Windows and Active Directory Administration.
• Experience in Configuration and managing of Active Directory Services.
• Participated in creating the security policies in Active Directory, scheduling tasks using task scheduler, using PowerShell scripting.
• Install, configure, maintain, troubleshoot and Administration of VSphere 5.5, ESXi 5.5, Virtual Center 5.5, which includes clean and in-place upgrade methods involving in upgrading the ESXi, VCenter Servers and SQL Servers (2005/2008).
• Experience on ESXi Troubleshooting, Virtual Center Administration and creating Host Profiles, Distributed Switch network, HA, DRS, VMotion, Storage VMotion, FT, Resource pools.
• Responsible for the implementation of VMware ViewVDIupgrades, Change Management, Problem Management, and ITIL related process.
• Monitoring and reporting the health status of VMware Horizon View VDI environments and VSphere environments using vCOPS/vROPS. Responsible for using Power CLI and power shell scripts for better management of VSphere and VDI environments.
• Implemented PCoIP Network bandwidth optimization techniques over long distance WANVDIusing PCOIP ADM templates and applied PCoIP Optimization settings using Group Policies.
• Migrated several Physical hosts to Virtual hosts to reduce costs and improve reliability.
• Remote system administration using tools like SSH, Telnet, and Rlogin.
• Planning and implementing system upgrades including hardware, operating system and periodical patch upgrades.
• Applied appropriate support packages/patches to maintain system integrity.
• Provide 24*7 hr. VMware andVDIproduction L3/L2 support.

ENVIRONMENT: Horizon View 7.0, VMware Horizon 6.2/5.3, VMware App Volumes, VSphere Suite 5.1 and 5.5, ESXi 5.1 and 5.5, Virtual Center 5.1 and 5.5, ThinApp 5.0, VShield, VMware Converter, RSA Secure ID, Service Now, DataDomain, HP Blade BL 460c G8 servers, Netapp Storage, EMC Xtreme I/O, Red-Hat Linux Enterprise servers, HP Proliant DL 585, BL 465/485.

VMware Administrator

Confidential, Olympia, WA

Responsibilities:

• Independently manage and maintain VMware Infrastructure with 300+ ESXi host and 1500+ VDI Desktops deployment, administration and maintenance with best practices guidelines.
• Implemented the migrations of existing servers VMware ESXi 5.0 / 5.5 / 6.0 in Datacentres.
• Designed and configured ESXi 5.5/6.0 infrastructure environment for huge Datacentres migration.
• Performed physical to virtual (VMware) and Virtual to Virtual Migrations for over 1800 servers using VMware vSphere Replication and High Availability.
• Organized and Maintained up-to-date inventory of Servers Hardware, Networking Details as per the site, Installed Applications and Licenses by using SCCM, TEM and CMDB. Implemented Puppet Automation in to all Microsoft Servers to Change Configuration file (.xml) in to Symantec Endpoint Client to point towards new SEPMs Active and DR Management Console. Also, used Puppet automation to upgrade Splunk Services in to entire Windows Servers Environment. And uninstall and install new HP SIM Packages.
• Strong knowledge managing users and groups, and assigning permissions through Active Directory
• Monitor health of network and follow-up on alerts generated from the Meraki portal.
• Hands on experience on Windows Server 2003/2008/2012 R2 Server with Active Directory
• Worked as Tier 3 support for any complex Active Directory issues
• Prepared and Maintained technical documentation such as: Server Hardware Decommission and Recycle Procedure Document, Data Center Capacity Management Documentation, Runbook, Scripting manual and monthly internal IT magazine.
• Prepared and uploaded infrastructure Change Request Run book, Software installation and configuration Instructions and Knowledge base article by using Microsoft word, excel, adobe pdf writer, visio, one note, tableau etc. Implemented Office 365 Products and Migration from Old to New Environment along with Desktop Engineering Staff.
• Implemented all administrative features in the office 365, Managed mailboxes and anti-spam policies for business. As Company grows and Offshore environment introduces worked with desktop engineering team to deployed Sharepoint Portal and pushed Skype for Business in to entire offshore environment. Also, replaced MS Communicator with Skype for Business and migrate with Company Webex Conferencing Systems. Also, administered office 365 environments including reset passwords, manages Services, monitor service health and Microsoft Dynamics CRM for Systems Administrator.
• Installation and configuration of Dell Equallogic Storage Systems.
• Installation and configuration of Dell Compellent Storage Systems. Install, configure and provide knowledge transfer on Dell Blade Chassis systems.
• Install and configure Dell switches. Upgrade firmware and configure switch for customer environment.
• Perform Life Cycle Management for ESXi hosts. Worked on capacity planning and management of Virtual machines in VMware environment.
• Migrated 500+ servers physical to virtual (P2V) and virtual to virtual(V2V) using VMware converter tool 5.5
• Installation and Configuration of NetAPP, EMC and Open Storage with VMware ESXi servers and VM.
• Tier III Support for: CDMA SPS database
• Execute project tasks to install new equipment for the Sprint enterprise production environment
• Collaborate with equipment vendors
• Perform routine and emergency maintenance on SPS network
• Perform hardware replacements and blade installations on all platforms
• Providing L2 support of Active Directory performance, authentication, replication and other Windows server 2003, 2008R2 and 2012R2 issues.
• Capable of problem solving, time management and decision making skills with the ability to set priorities and produce results. Resolve customer technical issues through diligent research, reproduction, and troubleshooting, Implement pro-active preventative maintenance processes and procedures.

Environment: ESXi 4.0, 4.1, 5.1 and 5.5, Windows 7, Windows Server 2003, 2008/R2 and 2012, SQL 2008/2012, VMware vSphere 5.0, VMware vCenter 5.0, VMware Standalone Convertor, Open filer iSCSI SAN/NAS, iStore SAN, Dell PowerEdge Servers, NAS.

VMware Engineer

Confidential, Bridgewater, NJ

Responsibilities:

• Oversee technical execution for global deployment, resolve customer technical issues through diligent research, reproduction, and troubleshooting
• Regularly reviewed Firmware levels on Host/ servers, involved in analyzing and implementing OS patches, hot fixes as well as updates and Performed EMC power path upgrades
• Supported data migration activities in VMs using SvMotion and data migration activities for Standalone Servers. Migration of File Servers and Print Servers.
• Support, troubleshot and maintain hardware including hosts/servers, storage and related peripherals.
• Managed and maintained Active Directory User and Computer Accounts, Group Policy Objects, DHCP and DNS configurations
• Managed all Active Directory objects for Out of Band and In Band Forest Trust relationships
• Monitored the Server Health Status of the CPU and memory, Tracked VM Resources (CPU, Memory, Disk), Managed Multiple Virtual Storage (MVS)
• Daily administration of large-scale VMWare and Hyper-V environments
• Ensured coordination/integration with Storage, Network, & Database systems specialists and Worked with IT management to plans and schedules system upgrades
• Used PowerShell to execute commands/scripts, installed remote server administration tools using PowerShell, Used PowerShell, PowerCLI, VBScript scripts
• Implemented the concept of Windows Clustering on the servers having critical applications running on it
• Administration of HP Blade servers, C7000 Chassis/ VBlock
• Experience maintaining business continuity using snapshot backup technology in a virtualized environment
• Worked on SAN storage for Host Prep on Server, configuring shared LUN’s, Expanding and Shrinking of hard disk.
• Performed routine maintenance on VMware environment such as vCenter upgrades, firmware upgrades, Patching, and HBA updates
• System, LDAP database; SUSE Linux; Solaris, AIX; Telcordia ISCP; IBM IBM HS21 and HS22 blade center; F5 Load Balancers
• Deployed Puppet and Mcollecive to improve management of all Linux Systems world wide.
• Created Linux system standard configurations to simplify and streamline the creation of virtual and physical linux hosts.
• HP Blade Hardware Configuration, Maintenance and Troubleshooting
• Provide daily support for the environment. Assist in all Data Center migration efforts.
• Coordinate with specialized technical teams to provide support to ensure environment health.
• Monitoring ITIL environments such as change/ incident Management, Create and monitor RFC up to closure, Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out.
• Designed SOP and maintained proper documentation, closely work with program managers to ensure timely delivery of expected deliverables.

Environment: ESXi 4.0, 4.1, 5.1 and 5.5, Windows 7, Windows Server 2003, 2008/R2 and 2012, SQL 2008/2012, VMware vSphere 5.0, VMware vCenter 5.0, VMware Standalone Convertor, Open filer iSCSI SAN/NAS, iStore SAN, Dell PowerEdge Servers, NAS.

VMware Administrator

Confidential

Responsibilities:

• Installed and configuration of VMware ESX 5.0, Vcenter Server 5.0, VM clusters with DRS, SDRS, HA, FT and new Virtual machines as per the requirement.
• Provided disaster recovery and backup services using VMware consolidated backups (VCB)
• Installed VMware tool from command line with RPM installer and also Worked on migration concepts like Vmotion and cold migration.
• Created templates and deployed virtual machines through templates, cloning and managed virtual center permissions.
• Created resource pools and added VM’s into the pools providing and maintaining user access in VMware virtual center
• Configured mail alert for any failure in HA, DRS, CPU and memory in VCenter
• Installed and configured Windows 2008 AD DS
• Configure DNS/DHCP services on various Windows servers
• Installed and configured windows WSUS server role in Windows 2008 R2
• Responsible for managing virtual storage requirements
• Created and managed resource and storage pool for Virtual machines and data stores
• Provided 24/7 on call support for on shore team when required
• Supporting as engineer to check the servers.
• Monitor the servers and the alerts on it.
• Managing Tasks, Events and Alarms
• Ensuing the RCA for the problems are found so that the same incident doesn’t repeat.
• Initiation and attending the team meetings and the Client meeting.

Environment: Windows 2000/2003/2008, Exchange Server 2003, Windows XP/Vista/Win 7, VMware ESXi 5.0, VMware vSphere 5.0, VMware vCenter 5.0, VMware Standalone Convertor, Open filer iSCSI SAN/NAS, iStore SAN, Dell PowerEdge Servers, NAS.

VMware / Windows Adminstrator

Confidential

Responsibilities:

• Supporting as engineer to check the servers.
• Managing Tasks, Events and Alarms.
• Ensuing the RCA for the problems are found so that the same incident doesn’t repeat.
• Initiation and attending the team meetings and the Client meeting.
• Resolving day-to-day Administration issues with the global teams simultaneously understating their culture.
• Making sure that no tickets or tasks gets escalated and they follow the affective process of change/problem/Incident management.
• Taking client calls for resetting the passwords and account lockout issues.
• Managing the VMware ESX Server 3.5 and Virtual Centre 2.5, based on requirement.
• Managing around 110 ESX servers and 1000 Virtual Machines.
• Regular BAU activities such as increasing disk size, adding additional drives, Cloning, Teaming Networking and Virtual Switches both Primary and Extended.
• Configured additional ESX server to the existing production cluster.
• Frequently checked ESX server logs for any problems and troubleshoot whenever necessary.
• Create Virtual Machines using existing templates in ESX servers.
• Used VMotion to Hot and Cold migrated VM’s from one ESX server to different ESX server.
• Troubleshoot any operating system issues in VMWare Environment. Worked with application team in resolving any issues related application installed on the servers.
• Monitored ESX server alarms and VM’s alarms and acted on those incidents to resolve.
• Generated report on the Performance of the VM’s and ESX servers using Virtual Center.

Environment: ESXi 4.0, 4.1, 5.1 and 5.5, Windows 7, Windows Server 2003, 2008/R2 and 2012, SQL 2008/2012, VMware vSphere 5.0, VMware vCenter 5.0, VMware Standalone Convertor, Open filer iSCSI SAN/NAS, iStore SAN, Dell PowerEdge Servers, NAS.