Professional Experience:

Confidential

Sr. Network Lab Engineer

• Configuring, managing and troubleshooting a VMware vSphere 5.1 in a lab environment.
• Administer a Microsoft based environment Windows Server 2008R2/2012 / Exchange 2010 / SQL Server / Threat Management Gateway / Intrusion Prevention System IPS / System Center Operations Manager SCOM / Remote Desktop Services, Active Directory and Group Policy.
• Perform daily backup operations using VMware vSphere Data Protection VDP to ensure that all virtual servers, file systems and system data are successfully backed up.
• Configured and managing Blackberry Enterprise Server BES 10 and support BES10 App for Android and Apple iOS phones.
• Configure mobile devices, Windows Phone 7/8, Android and Apple iOS for special lab project.

• Implement and configure firewalls and ACL's rule, Remote Access Site-to-Site VPN on Cisco Adaptive Security Appliance ASA via ASDM 6.1
• Implement security best practices for users, access and antivirus software.
• Lead a small staging and kitting team consist of laptops, notebooks, tablets and WLAN and WWAN routers based on provided installation manual and troubleshoot issues during installation for customers.
• Configure various WWAN/WLAN router devices for LTE Broadband Static APN Cradlepoint IBR600/MBR1400, Sierra Airlink GX400/440, NetGate 8200, Digi Transport, Cisco 819/881 .
• Provide daily report on assigned project status.
• Lead multiple assigned projects on site.
• Provide Project Management/Objective Skill.

Confidential

Systems Administrator

• Supported and managed 1000 physical and virtual windows Server 2008/2012 in a multi-domain Active Directory.
• Provided users/groups provisioning and Active Directory administration using ADManager Plus.
• Configured and managed HP Windows servers using HP Integrated Light-Out ILO tools.
• Performed daily system monitoring, verifying the integrity and availability of all hardware,
• server resources, systems and key processes, reviewing system and application logs, and verifying
• completion of scheduled jobs such as backups, using Ipswitch WhatsUpGold System Center Virtual Machine Manager SCVMM .
• Assisted with Active Directory domain migration cut over, DHCP, DNS, File print server to United Technologies domain using Quest software, VitalQIP, Vmover.
• Supported Microsoft Dynamics CRM production application publishing using Citrix XenApp and Terminal Services
• Managed Websense Web Filter solutions that protect the organizations network from cybercrime, malware and wrote policies that blocked and allowed websites
• Configured Citrix server with many farms with applications for disaster recovery walkthrough testing
• Troubleshoot and diagnose Active Directory related issues including DNS, DHCP, and Group Policy.
• Worked closely with the IT compliance manager weekly to gather information for audit purpose using different IT security tools MBSA, LANSweeper to display server, SQL Database, File share vulnerabilities, missing patches, and to scan IT assets.
• Configured shared folder and NTFS security permissions, antivirus control using Symantec Endpoint Protection.
• Performed daily backup operations via Data Protection Manager DPM .
• Applied OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities via Microsoft Windows Server Update Services WSUS .
• Configured physical and virtual servers in Hyper-V and VMware environment
• Configured SAN storage solution for data performance high availability in accordance with standards and project/operational requirements and disaster recovery purpose.
• Followed Change Management Procedure to complete service desk requests worked with Incident Response Team to solve different issues.

Confidential

System Specialist

• Administered and supported the organization LAN, Windows servers 2000/2003/2008, Active Directory
• ACL modification access to individual user or group rights
• Administered MS Exchange 2007, provided e-mail support to end users
• Managed the organization VMware Host ESX 5.1 and vCenter Server 5.1
• Managed Print server and support desktop printers
• Oversaw Active directory and GPO Group Policy management, Domain Controllers, DNS server and DHCP server
• Administered Backup server using Symantec Backup Exec 2010 R3 backup solution software
• Administered and supported application publishing using Terminal Services and Citrix XenApp
• Configured Cisco VPN clients to reporter's laptop and remote desktop users
• Managed and supported company Blackberry Enterprise Server BES to redirect emails and synchronized
• Contacts, calendar between servers and mobile devices
• Installed applications and patches to end-user PCs using PDQ Deploy Management Software
• Pushed out Windows security critical update using Windows Server Update Services WSUS
• Provided desktop support to end users using VNC and LogMeIn remote support software
• Managed Antivirus/Spyware Management using Cisco CSC Trend Micro InterScan
• Monitored Internet Bandwidth usage using ManageEngine Firewall Analyzer software
• Administered users Postini account to filter block emails spam and malware
• Supported iNEWS Linux server, iNEWS Clients, Medialine, OSI AdConnecction, Microsoft SQL server 2005

Confidential

IT Security Specialist

• Provided provisioning for creating user accounts and managing access to network resources
• Led the Incident Response Team, reviewed and investigated computer incident such as theft, malware, spyware viruses, employee's malfeasance and managed Access Control List ACL to individual user or group rights to specific systems objects and files

• Monitored and investigated users internet activities, filtered viruses, spam, and malware using Zscaler SaaS Cloud-based Web-proxy Security
• Applied windows security updates, hot fixes, service packs using Windows Server Update Services WSUS and PDQ Deploy system management software.
• Monitored, investigated and tracked down computers vulnerabilities, using Dell KACE systems management.
• Implemented security measures to computer systems, using Symantec PGP encryption, eTrust antivirus software signature is running and up-to-date.
• Administered Backup server using different backup solution provider, VaultLogix Cloud Backup, EMC/Data Domain, Symantec Backup Exec
• Provided advanced data encryption and file encryption for desktops, laptops, and removable storage devices with Symantec Endpoint Encryption software.
• Provided and maintain computer security logs files, IronPort log files, IDS log files and network backup log files to Internal IT Audit team for Sarbanes Oxley SOX compliances.
• Administered Imprivata OneSign Authentication Password Management SSO for user access security to local and remote applications
• Administered FTP Biscom Delivery Server BDS , to encrypt users sensitive documents and support large file transfers, tracks all messages and files for auditing and compliance requirements
• Retrieved loss data using various forensics toolkit such as Helix FTK Imager to make disk image, AccessData FTK, Paraben P2 Commander

Confidential

Network Administrator

• Administered and support LAN, Windows servers 2000/2003, Active Directory Users Computer
• Administered the organization Domain Controllers, of more than 40 virtual machine and Physical servers to facilitate end users network connectivity and access to the organization resources.
• Assisted with VMware ESXi migration and deployment
• Supported Sage Asset Management SQL 2008 server Accounting software
• Diagnosed and troubleshoot a variety of issues in multiple environments and networks, application or server related
• problems.
• Administered MS Exchange 2003, and provide e-mail support to end users
• Administered Backup server: EMC/Data Domain, Symantec Backup Exec, CA ARCserve
• Performed yearly Off Sites Disaster Recovery Testing
• Managed, troubleshoot and support Print servers
• Provide support, maintenance, configuration, administration and management of desk/laptops, peripherals, printers and servers
• Oversaw Active directory and Group management, Group Policy Objects, including User permissions, Email Distribution Lists

Confidential

Desktop Support Specialist

• Troubleshot PC running Windows95, 98, NT workstations, Win2k XP, Netware and AS/400 terminal operating system
• Troubleshot all PC related problems for external users using Virtual Private Network VPN and Citrix
• Supported PC's, laptops, scanners, local/network printers
• Responsible for delivering support through telephone, desk-side visits and email
• Handled configuration, installation, and preventive maintenance of desktop windows systems 2000, XP , workstations, related peripheral devices, wireless cards, memories, hard drive
• Upgraded and migrations of windows 95 desktop to Windows 2000 and Windows XP.
• Handled PC imaging using Ghost software
• Installed applications and patches to end-user PCs
• Reviewed and investigated viruses on users computers