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Systems Engineer Resume

CA

OBJECTIVE

  • To obtain and thrive in a position wif a focus surrounding Information Technology and Engineering leveraging the newest technologies to enhance end to end workflows

TECHNICAL SKILLS

Desktop: Active Directory, VMware, Microsoft Exchange, Windows Server, Virtualization, Citrix Receiver, Group Policy, Office 365, Sharepoint Administration

Infrastructure: Linux Systems Administration, Elemental Servers, General Server Hardware

Storage: Isilon, Qumulo, Quantum, Stornext, PowerShell

Network: Brocade Fiber Zoning, Mellanox Ethernet Switch, DNS, DHCP

Archival: Storage Manager, Spectra Black Pearl, Archiware, Quantum Scalar

PROFESSIONAL EXPERIENCE

Systems Engineer

Confidential, CA

Responsibilities:

  • Plan and Deploy end to end data management solutions to SMB and mid - size companies.
  • Maintain Quantum StorNext SAN and Scalar i500 tape libraries for mid-size entertainment studios.
  • Provide Engineering and Administrative services to Media and Entertainment clients small to large.
  • Deploy SAN and NAS solutions to clients.
  • Advise clients of infrastructure solutions in a cost-effective manner.

Systems Engineer

Confidential, CA

Responsibilities:

  • Multi-Site, Multi-Forest Active Directory administration.
  • Windows network server administration: DNS, DHCP, SMB, SMTP, IIS.
  • Microsoft Cloud Administration: Exchange Online, Azure AD, Sharepoint Online.
  • Exchange 2007 and 2010 administration and migration to Exchange Online.
  • Enterprise email protection and archiving: Mimecast Cloud Services.
  • Linux server builds, administration and troubleshooting.
  • Quantum Stornext SAN administration: disk arrays, Object Storage and Tape library.
  • Brocade fiber switch administration and zoning.
  • EMC Isilon NAS storage administration.
  • VMware Administration.

Information Security Analyst

Confidential

Responsibilities:

  • Provided support to the business and IT staff for security related issues.
  • Performed analysis and researched security concepts.
  • Prepared status reports on security matters.
  • Implemented security projects in accordance wif corporate Information Security standards.
  • On boarded new employees in Active Directory and Microsoft Exchange.
  • Maintained security administration of all third-party apps pertaining to financial institution.

Citrix Client Virtualization Technician

Confidential

Responsibilities:

  • Travelled nationwide to upgrade resort computers from XP to Win7.
  • Migrated user to Citrix hybrid environment.
  • Migrated user data through Windows Easy Transfer and USMT.
  • Installed network printers to newly imaged PCs and configured them to work wif Citrix.
  • Instructed users on Win 7 and how to use legacy software wif Citrix Receiver.
  • Documented issues which were conveyed to project managers for future planning.
  • Added and removed computers from OUs in Active Directory.
  • Conducted an overall inventory for each resort then sent daily imaged PC reports to PM.
  • Assisted users on how to utilize Citrix in a hybrid environment.
  • Helped troubleshoot Citrix connection issues that user would encounter.

Helpdesk Analyst

Confidential

Responsibilities:

  • Remotely Troubleshoot Issues utilizing Teamviewer, Log Me Dameware and RDP for users.
  • Helped users troubleshoot domain login issues.
  • Helped users connect to and install network printers on their client computers.
  • Supported office applications along wif training end users on advanced features.
  • Supported Outlook issues in and Exchange environment.
  • Added and removed users from Exchange server administration console.
  • Assisted users wif troubleshooting network connectivity issues.
  • Provided mobile device support for a major parcel companies flight travel software.
  • Provided Active Directory support for typical end user issues.
  • Assisted users wif VPN client connectivity issues regarding server addresses.

Desktop Support Technician

Confidential

Responsibilities:

  • Travelled to client sites to provide desk side support when call was placed.
  • Deployed desktops and laptops to end users at client sites.
  • Installed and maintained routers, wireless routers and switches.
  • Provided support of Microsoft file servers.
  • Provided Network Printer support to end.
  • Supported proprietary manufacturing POS and accounting software for end users.
  • Assisted clients via phone support when onsite at another location.

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