System Administrator Resume Profile

SUMMARY

Highly skilled technical administrator with extensive experience managing and troubleshooting VMware and Wintel systems. 24x7 support of large scale hardware and OS environments across multiple data centers. Motivated resource very comfortable with fast paced environment and quickly changing priorities.

VMware Administration	Active Directory Configure/Support
Windows Administration	GPO Administration
IT Operations	Exchange Server
Server Administration	Citrix XenApp
Server Implementation	ESP - Encore

TECHNICAL SKILLS

VMware VSPhere - Microsoft Windows Server 2003, 2008 - Microsoft Windows Desktop - Exchange Server - SCOM - Microsoft Clustering - Citrix XenApp - HP Systems Management - Peregrine Service Center - HP Service Manager - Lotus Notes - Arcserve - EMC Replistor - EMC PowerPath -SMS WSUS ISPF TPX TSO

PROFESSIONAL EXPERIENCE

Confidential

Senior Software Systems Engineer

Acted as Windows /VMWare Engineer

Responsible for Administering OS, DNS , GPO's , Local Security
Monitored and tuned system performance
Performed system administration , Exchange , Symantec Endpoint Protection, EMC Ionix SMS
Worked on a rotating basis for weekend and on-call
Installed system and application patches and upgrades
Mainframe Production Services / Monitor Batch Processing
Afaria Client Administration / Afaria Server Support

Confidential

IOD System Administrator II

Documented role duties and SOPs and trained new staff
Served as migration manager for existing in-house based practices to hosted PM/EHR
Installed system and application patches and upgrades
Worked on a rotating basis for weekend and on-call
Performed system administration , backups, security
Monitored and tuned system performance
Served as direct client interface to troubleshoot and resolve system issues.
Was key member during growth of Administered sites from 140 to over 400
Responsible for Administering OS, DNS , GPO's , Local Security Policies , Configured WSUS, Configured NAS Server
Acted as System Administrator for hosted PM/EHR
Established weekly Metrics report on team activities current with milestones and task updates.
Firm sponsored HIPAA Privacy and Security Training

Confidential

Platform Services - Windows and VMware Administrator

Served as primary Windows and HP server administrator escalation point. Handled OS and platform related incidents on over 3000 Windows servers. Led team of 11 in multiple productivity measurables including incident resolution and server deployments.
Acted as primary VMware administration resource. Responsible for handling ESX 3.5, VSPhere, and Virtual Center related incidents on over 2500 virtual servers on 125 hosts.
Migrated hundreds of physical server to virtual servers utilizing the VMware Converter tool. Upgraded both Virtual Center and ESX servers to VSPhere 4.
Performed numerous migrations of servers from Tampa data center to new Georgia Data Center utilizing technologies such as Bare Metal Restore, Virtual to Virtual, and Virtual to Physical migrations.
Led the team in server OS and hardware refresh activities. Negotiated work with application owners and assisted in testing and application reinstall. Coordinated change outages and executing swing activities.
In addition to production incidents, managed several operational initiatives simultaneously, including refreshing Windows 2000 servers to 2003, deploying file and print servers to field offices, VMware related upgrades and refresh efforts, SAN storage migrations, and Georgia Data Center migrations. Managed all of these and incorporated them into daily support activities to insure nothing was missed.
Volunteered to assume primary Citrix Administration duties for the team. Handled day-to-day issues and user requests on the environment.

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