Systems Programmer

Self-motivated Systems Integrator with an extensive background in application support. Experienced in application development with a variety of platforms, databases, languages and tools, as well as a background in technical Support. Performed as both a project manager and subject matter expert on teams following various process methodologies. Excellent process design and problem analysis skills and communicates well with customers, team management. Seeking an opportunity for career growth in a challenging environment.

Technical Skills Summary

• Perl Programming
• Unix/Linux shell
• Unix/Linux Admin
• C
• Java/Java script
• Visual Basic VBA
• XML
• HTML/DHTML
• Web Design
• TCPIP networking
• REXX
• TSO
• NetView pipes
• NetView C-list panel language
• Microsoft office suite
• technical design innovation
• prologue
• Web App. Servers
• JCL
• SEI-CMM
• P
• ITIL
• Oracle
• DB2
• SQL
• ClearQuest
• Clear Case
• Test Director

Career Milestones

• Teamed to implement HPOM version 9 upgrade to complex Boeing environment. Responsible for majority of monitoring policy and message routing. Developed architecture for internal maintenance activities policy migration, versioning and storage . Developed and or enhanced monitoring notification systems.
• Migrated Boeing HPOM monitoring architecture towards intergrated process monitoring with BSM Business Systems Manager /OMi Operations Monitor Integration . Helped create schema for Health status monitoring.
• Redesigned, installed and tested failover architecture and strategies for WaMu's Debit Fraud systems.
• Developed Java/TCPIP based application for Stress Testing WaMus fraud detection application.
• Teamed to implement autodial features including customer verification and phone triangulation for suspect customer transactions.
• Improved performance and reduced failure rate from 24 to less than 1 on Washington Mutual's Debit Fraud system.
• Led a team as project manager technical SME to implement a UNIX AIX based solution for integrated systems management of multiple disparate operating systems including MVS z/OS, VM, Cray, Origin, Terradata Windows NT backup servers.
• Participated in project to rewrite and replace a z/OS based CATIA CAD/CAM management package.
• Developed, Implemented Maintained multiple tool sets for cross-platform network systems management z/OS, zVM, AIX, Solaris Windows . This includes interfaces for managing cross platform from a single user interfaces.
• Teamed to convert z/OS Systems Automation package from CA OPS/MVS to IBM SA/390.
• Installed networking hardware software from phone circuits to x.25 networks.

Design, Build Maintain web based application interfaces documentation repository for current product set.

Vendor Product Support Experience

HP Operations Manager

HP BSM Business System Manager

• Fair Isaac Falcon Fraud Manager AIX Tomcat Application Server Tivoli Management Framework AIX IBM Tivoli Enterprise Console ITEC AIX IBM WebSphere Application server AIX Tivoli NetView/AIX AIX Brixton Solaris I/O Concepts Solaris/Windows NetView/zOS zOS MQSeries zOS
• Product Support Includes following ITIL standards for Change Configuration and Release management CCR , Migration Control, Root Cause Analysis RCA , AIW and LEAN initiatives, Following SDLC standards.

Professional Experience

Systems Administrator/Integrator Senior Confidential

• Support Linux RedHat/Oracle based monitoring and management application HPOM 9 . Support Application, servers, interfaces and maintenance processes and scripts.
• Support Windows based web enabled application BSM/OMi 9 . Support application, servers, interfaces and maintenance processes and scripts.
• Responsible for configuring monitoring and management policy for the enterprise.
• Developed and enhanced migration processes.

Application Developer

Confidential

• Support AIX/DB2 based transaction processing fraud detection application. Support Application server software. Support database application. Design and integrate fixes and product releases. Test upgrades enhancements following SDLC methodologies and migrate via change and release controls. Maintain performance statistical analysis tools using SQL query, Unix scripting, Java, JDBC/ODBC excel.
• Act as SME for incoming upgraded system. Develop and maintain internal documentation and contribute to project SDLC and audit compliance documentation. Represent application team in transition activities and testing. Provide 7x24 on call support for production issues. Support all aspects of the testing environment.

Application Specialist

Confidential

• Support and enhance AIX/DB2 based transaction processing fraud detection application. Support and enhance Application server software. Support database application. Design and integrate enhancements, fixes and product releases. Test upgrades enhancements following SDLC methodologies and migrate via change and release controls. Develop and maintain performance statistical analysis tools using SQL query, Unix scripting, Java, JDBC/ODBC excel. Develop and maintain internal documentation and contribute to project SDLC and audit compliance documentation. Represent product team on steering committees and change approval boards. Provide 7x24 on call support for production issues and development support to external suppliers. Support all aspects of the testing environment. Delivery Systems Integration Specialist various levels and responsibilities - Confidential Worked projects following macroscope LEAN methodologies to reduce software licenses hardware costs in the mainframe domain AIX domains. Develop, implement maintain automation products processes using standardized change, configuration, release control release management processes. Develop and maintain internal technical end user product documentation. Developed and maintain internal group change configuration release processes programs.
• Provided Application support maintain, upgrade enhance for IBM NetView/AIX, IBM NetView/390, IBM WebSphere, IBM/Tivoli ITEC Tivoli Enterprise Console, Brixton Service Point, Comm Server AIX. Maintain group Web interface using WebSphere, Microsoft suite custom code. Follow change configuration control release CCR procedures and represent on change boards CAB for various platforms. Provide Application Support maintain, upgrade, enhance Tivoli NetView/AIX Tivoli NetView/Solaris, Tivoli Management Framework, IBM Tivoli Enterprise Console, WebSphere App Server WAS AIX, NetView/zOS, Systems Automation/zOS vendor products across all production systems. Insure consistent delivery using availability reliability management ARM root cause analysis. Provide System Administrator support for Test AIX servers including OS level Application upgrades Fix patches using CM/CCR tools. Network Technician - Confidential Support network connectivity and problem resolution throughout the Boeing enterprise network. Lead Network Technician - Confidential Lead network control team supporting network connectivity for the banks branch, ATM, and head office network. Coordinated team efforts to achieve project successes. Responsible for Installing, analyzing maintaining banks entire data network infrastructure.