TECHNICAL SKILLS

• Traditional Anti - Virus
• Next Generation Endpoint Security
• Next Generation Vulnerability Management
• McAfee ePO
• Next Generation Firewalls
• Remote Access
• VPN
• Active Directory
• Group Policy
• Routing and Switching

PROFESSIONAL EXPERIENCE

Confidential

Cloud Security Engineer

Responsibilities:

• Setup tunnels ( IPSec, GRE and CAPWAP ) to Datacenters
• IPSec and GRE BYOG devices (Cisco ASA 5505, Cisco 1841, Fortinet, Sophos, WatchGuard T30, Ubiquiti ER-X, Araknis 300, and SonicWall TZ300.)
• Configure Security Policies, Policy and Static Routes in FortiGate
• Perform Backups and Firmware upgrades
• Manage logs and reports within FortiAnalyzer.
• Troubleshooting network connectivity and Inter-vdom routing
• Incident response on malware events
• Phone customer support ( Installations and live troubleshooting )
• Data analytics and manipulation
• Creation/manage documentation and knowledge articles

Confidential Tampa, FL

Security Analyst

Responsibilities:

• Incident response
• FireEye Security controls used
• Symantec Endpoint Protection
• SIEM analysis
• Carbon Black implementation design

Confidential Tampa, FL

Security Analyst

Responsibilities:

• Fully implemented endpoint whitelisting across workstation and server environments. (Bit9/Carbon Black/Appsense Application Manager/Solidcore)
• Created custom parsers, watch lists, alerts, and custom event correlation. (McAfee SIEM)
• Email filtering with threat feed IOCs/IOAs email rules and policy routes for customized usage and prevention of phishing campaigns. (ProofPoint)
• Custom threat feed server which collects threat intelligence and automates ingress process. (Soltra)
• Vulnerability scanning with Nessus custom configuration of policies and plugins. (Nessus)
• Next Generation Firewalls. (Palo Alto)
• Wireless Audit and Risk Assessment. (Aerohive wireless)
• Kaspersky enterprises console 8&10 fully setup with policies, tasks, groups, vulnerability management, device control, full disk encryption, and host based firewall. (Kaspersky 8&10)
• Trend Deep Security configuration of IPS policy and management.
• McAfee ePO configuration and setup with Solidcore.
• Bitlocker implementation within AD.
• Security/IT Automation. (Phantom)
• Develop secure configurations from SCM which are used to harden systems. Validate configuration on systems. SCM (security compliance manager)
• Assist in audit and IT risk assessment functions.
• Creating Policies, Procedures, and Processes.

Confidential . Tampa, FL

Security Specialist

Responsibilities:

• Currently working at Digital Hands supporting various ranges of clients from SOHO environments up to multiple sites and AD infrastructure.
• Work within Salesforce ticketing system.
• Utilize IT-Works RMM platform.
• Remote connectivity functionality with VNC, RDP, SSH, Telnet, and VPN
• Accountable for answering multiple calls in a fast paced environment while receiving instructions from Operations Lead.
• Assigned to address issues and document known fixes with step by step documentation know as knowledge based articles.
• Active directory - user accounts, Security and Distribution groups, Create and test group policies.
• Exchange- mailboxes, setting up active sync for BYOD devices.
• 365- Directory Synchronization Tool and rules, AD, and Exchange user and mailbox configuration with PowerShell connecting to Azure.
• Printer setup, OS installs, scan to folder/email, AV scans, network troubleshooting/reconfiguration, browser troubleshooting, third party software support, RMM Agent deployment, MS patch management and folder or disk level backups.
• Setup and configuration of backup software Acronis by HP.
• Monitoring AV through Symantec Management console and deploying remote agent endpoint protection
• Inspection of McAfee SIEM (correlation of threat events and detected anomalies)
• Riverbed Devices WAN accelerators monitoring and troubleshooting.
• Cisco router and switch monitoring, troubleshooting and configuration of SNMP traps.
• Fortinet Configuration and setup with CLI and GUI.

Confidential . Oldsmar, FL

NOC Analyst

Responsibilities:

• Worked as a NOC Engineer, responsible for supporting a wide variety of technical issues pertaining to networking, virtualization, data protection, disaster recovery, storage, information security, data center design and planning, workflow analysis, and structured cabling for government agencies, consulting firms and many other enterprise companies.
• Responsible for Handled incoming calls from clients, maintaining updated records of all customer interactions via tickets weekly and scanning networks and creating Network topologies with Visio.
• Diagnosed and troubleshoot VPN issues by running through user settings to ensure proper set-up, provide remote assessment, delete/ re-set and research viable resolutions.
• Responsible for Network support - Cisco CLI Routing / Switching configuration and troubleshooting
• Utilized SonicWALL-VPN, WatchGuard and Light Adaptive Security Appliance (ASA)
• Managing users in Exchange, Active Directory and Office 365.
• Worked with virtualization technologies - VMware VSphere, Citrix Xencenter
• Utilized Vistara and GFI to monitor server, routers and apply security patches.
• Installed DNS Servers verifying all server and domain locations are properly refreshed
• Provided Active Directory support and worked with Azure and DIRSYNC Pro to push over group polices into the cloud for users
• Utilized ADSI for administrative tasks, such as adding new users, managing printers, and locating resources in distributed computing environment.
• Utilized CMD to troubleshoot operating issues
• Created scripts for F Ping in Linux to call files and ping the range.
• Supported software issues using for enterprise user environment by installing, implementing and maintaining anti-virus software including Manage AV and Vipre
• Setup of a multifunction printer setup, DNS, DHCP, static addressing, audited security, application, and system logs for windows.
• Implemented Revit Server 2014 which enabled to collaborate on a template real-time.
• Certified in - Amazon Web Services (AWS), Ring Central (VoIP phones)
• Collaborated with a team on complex troubleshooting

Confidential Largo, FL

Technical Support Specialist

Responsibilities:

• Responsible for supporting students and faculty pertaining to numerous technical issues.
• Tablets, Smart phones, (Android and IOS) Laptops, Desktops
• Windows XP, vista, 7, 8, mac OS X
• Supported for in-house Angel web application.
• Responsible for troubleshooting issues on different web browsers including Google Chrome, Internet Explorer, Safari, and Firefox.
• Responsible for diagnosing and addressing wireless connection and in installation of software Windows, OS X, and ticketing system
• Established incoming and placed outgoing calls (15+) daily.