OBJECTIVE:

To obtain a responsible position in Information Technology using current LAN/WAN technologies and best practices to optimize network performance.

PROFESSIONAL SUMMARY:

Eighteen years IT experience providing high - level network support. My background includes Network Engineering with a focus on determining root cause analysis.

TECHNICAL SKILLS:

HARDWARE/CLIENTS: Cisco routers, Cisco and HP switches, Cisco/Palo Alto firewalls, Win 2003/2008/2012 r2 Server, Windows 10/8.1/7 Professional, Citrix Presentation Server 4.5, Dell/Lenovo desktops; IBM/Dell/Lenovo laptops, Novell 5

SOFTWARE: MS Exchange 2003/2007/2010/ Office 365, SharePoint Server 2007, MS Office Suite, BlackBerry, Citrix

MEDIUM: Fast/GB/10GB Ethernet, Frame-relay, T1/T3, Fiber Optics (single mode), VPN

OTHER: Experience supporting mobile users, knowledge of CAT5e/6 wiring, general PC break/fix, IP Routing, Ethernet Switching, Remote/Local Access

LAN/WAN Protocols: VLAN, TCP/IP, OSPF, BGP, EIGRP, ARP, DNS/DHCP, FTP/SFTP, HSRP, HTTP/HTTPS, ICMP, IPSEC, NTP, SSH, LDAP, SMTP, TELNET, UDP, LACP, VPC

EMPLOYMENT HISTORY:

Confidential, Newark, DE

Network Administrator

Responsibilities:

• Maintains and supports all system hardware related to and including: WAN/LAN, CISCO Switches, CISCO Routers, Cisco/Palo Alto Firewalls (security), Wiring, Servers, Mainframe, Desktops, Laptops, Printers, Telephones, RF Barcode scanners and Network (disaster recovery) Backups Battery (UPS) Backups (VLAN, SSL, IPSEC, SSH, LDAP)
• Analyzes, develops and configures network, systems, desktop and application software as needed (TCP/IP, UPD, ARP, NTP, OSPF, BGP, HTTP/HTTPS, ICMP)
• Trains end users to operate the system within their functional area/produces user documentation as needed
• Maintains and supports data communications for remote sites
• Monitor network using network monitoring tools, i.e. Wireshark, Solar Winds
• Acts as back up for the IT Manager, performing all duties associated

Confidential, Bryn Mawr, PA

Network Analyst (Consultant)

Responsibilities:

• Install, configure, and update network devices, especially Palo Alto firewalls (PA-200/PA-500) and Cisco firewalls (ASA)
• Responsible for maintaining backups of devices for disaster recovery
• Install wireless AP's (Cisco AIR-CAP27021-A-K9)
• Monitor network using network monitoring tools, i.e. WUG, NetBrain

Confidential, Blue Bell, PA

Network Engineer (Consultant)

Responsibilities:

• Install, configure, troubleshoot and maintain network switches, routers, etc.
• Support client’s global wireless network (Meraki) as part of a global team
• Suggest and provide IT solutions to business problems to include design/redesign
• Help to develop and maintain documentation of network configuration, procedures and policies including disaster recovery processes

Confidential, New Castle, DE

Network Engineer (Consultant)

Responsibilities:

• IP networking, systems administration
• Provided NOC level II/III network support using ticketing system for various medium to large sized businesses

Confidential, New Castle, DE

Network Engineer

Responsibilities:

• Implements complex tasks relating to network operations (LAN/WAN/Data Center), to include installation, design/redesign, configuration, administration including backups for disaster recovery and maintenance of existing voice and data network systems
• Performs troubleshooting/escalation of production impacting issues
• Layer 2 switching, trunking and spanning tree on Cisco switches, acts as Network lead
• Layer 3 routing and NAT on Cisco platforms including BGP
• Provides technical experience with Cisco devices ranging from the Cisco ASR and IOS based routers as well as the Nexus and Catalyst platforms (5K/2K and 2960S, 2911, 2921, etc.)
• Administration and support experience with WAN circuits such as BGP, MPLS and site-to-site VPN
• Monitor network using network monitoring tool, i.e. Scrutinizer, Wireshark,
• Understands the approach required to influence, motivate and monitor Managed services resources to deliver technically sound services

Confidential, Dallas, TX

Network Administrator

Responsibilities:

• Build, manage and maintain internal data systems via Active Directory DS, NTFS permissions, DNS and OS security including GPO’s
• Performs complex tasks relating to network operations (LAN/WAN/Data Center), to include installation, configuration, administration including backups for disaster recovery and maintenance of existing voice and data network systems
• Monitor, support and troubleshoot infrastructure issues using best practices and a sound understanding of networking to include routing, subnets, TCP/IP, UDP and VLAN’s
• Optimize and maintain the company’s current mixture of Cisco and MS technologies while coordinating with external vendors
• Responsible for installation and configuration of Service Now on server and end clients.

Confidential, Harrisburg, PA

Senior Network Admin

Responsibilities:

• Installed, optimized, maintained and supported network infrastructure and telecommunications services and software in a sole IT support role.
• Demonstrated an ability to work under pressure while balancing multiple tasks and priorities; exhibits strong interpersonal skills with a natural and proven gift to collaborate deeply with others
• Performs complex tasks relating to network operations (LAN/WAN/Data Center), to include installation, configuration, administration including backups for disaster recovery and maintenance of existing voice and data network systems
• Managed several major concurrent projects with successful results including replacing obsolete telecom circuit and system; new application implementation and system upgrades
• Installed, configured and managed Citrix Presentation Server 4.5 including patch management and system upgrades, maintained logon scripts, troubleshot all Citrix related software problems and provided end user support

Confidential, Princeton, NJ

System Analyst

Responsibilities:

• Desktop support of PC’s, laptops, printers, and common software applications
• Network support of Windows 2000/2003 based Network, File, E-mail, Web and Remote Access Servers; Blackberry Admin
• Knowledge of Active Directory; SMS remote support; Presentation Management Console and VNC technologies

Confidential, Rahway, NJ

Network Administrator (Consultant)

Responsibilities:

• Managed Confidential ’s IT Department using root cause analysis, acts as Network lead
• Exchange 2003/Windows 2000 server admin with Active Directory
• Responsible for server backups and disaster recovery (Veritas Backup Exec)