Summary:

Experienced Systems and Solutions Architect with expertise in enterprise storage solutions, backup and recovery, infrastructure virtualization, and development of disaster recovery/business continuity plans. Strong IT generalist with additional work in network design, operating systems, and application support in environments requiring high-availability. Effective communicator with the ability to convey complex technical information to non-technical audiences.

Technical Summary:

Operating Systems - Linux Red Hat Enterprise Linux 5/6, Fedora, SLES, Ubuntu, CentOS , Windows XP, Server 2003/2008/2012, Vista, Windows 7/8

Virtualization - VMware ESX/ESXi Server 3.5, 4.x, 5.x, vSphere 4.x, 5.x, View, vFabric, Workstation, Fusion, SRM , VirtualBox, Xen

Software:

• Monitoring - Nagios, SNMP, Solarwinds, OSSEC
• Concurrent version - CVS, SVN, Trac
• Ticketing - Montis, JIRA, OTRS
• Storage - NetApp Data ONTAP 7/8 C-mode, 7-mode , Snapshot-based solutions SnapMirror, SnapVault , DataFabric Manager/OnCommand, HA, MultiStore, NFS, CIFS, SAN, NAS
• Other - Apache, Samba, iptables, Microsoft Office 2007/2010/2013, Tomcat, Microsoft Project, Microsoft Visio
• Programming Languages - Java, PHP, CSS, HTML, Python, C, Bash/Korn shell-scripting
• Network - TCP, UDP, IP, LAN, WAN, Ethernet, VPN Site-to-site/L2L, Remote Access
• Standards/Audit Compliance: SAS-70, PCI, ISO27001, ITIL, Zachman, TOGAF, COBIT 5
• Hardware - Cisco ASA/PIX firewalls, Catalyst and Nexus switches, Unified Computing System , HP, Dell, NetApp storage, Oracle ExaData, Oracle ExaLogic

Work Experience:

Confidential

Consultant/Architect

• Lead technical team of eight 8 in technology management and support operations for a large-scale VMware vCloud environment encompassing seven 7 global datacenters, over 5000 virtual machines, and 250 hosts
• Managed the implementation, configuration, and architecture of multiple VCE Vblock converged infrastructures, including completing Logical Configuration Surveys LCS , Configuration Reference Guides CRG , and performing upgrades to comply with VCE Release Compatibility Matrix RCM
• Oversaw implementation of VMware Cloud Management software, including VMware Log Insight, vCenter Operations Managment Suite, and VMware Configuration Manager
• Created enterprise dashboards leveraging VMware Operations Manager and VMware Configuration Manager for technical and non-technical audiences to ensure compliance with service-level agreements, determine infrastructure/environment pain points and to track customer environment health in an automated manner
• Coordinated, planned, and executed company cloud upgrades, including upgrades of Cisco UCS, VMware vSphere/ESXi, and VMware vCloud Director
• Provided expertise in Cisco Unified Computing System UCS , including Cisco 5108 series blade chassis, Cisco Nexus 1000v virtual switches, Cisco B-series blades and C-series rackmount servers, Cisco Fabric Interconnects, and Nexus 5500 series switches
• Stabilized an inconsistent environment by enforcing uniformity through the use of VMware Configuration Manager, VMware Host Profiles, VCE Release Compatibility Matrices, and migrating environments to vSphere 5.x, reducing Severity 1 incidents by 50
• Completed audits of customer and internal virtualization and compute infrastructure environments and authored project plans and documentation for remediation
• Developed a pilot program for implementation of VMware Data Recovery/VMware Data Protection to provide recovery services for customer and internal virtualization environments
• Served as a liason between disparate infrastructure teams storage, networking, hardware, operating systems to minimize information silos and enhanced shared documentation to reduce dependencies on tribal knowledge
• Architected and designed customer VMware Site Recovery Manager implementations for datacenter migrations and to meet customer disaster recovery/business continuity objectives
• Assisted with onboarding and developing support plans for Oracle ExaLogic Elastic Cloud customer implementations
• Acted as a team project manager for small and medium-sized projects, developing project plans using Microsoft Project 2013, managing resources, controlling scope, and ensuring project objectives and timelines were met.

Confidential

Principal Consultant

• Served as a trusted advisor with the management and implementation of IT infrastructure components, including storage, network, compute, and virtualization
• Guided customers through upgrading complex virtualization environments Xen, VMware to new software versions, ensuring proper design considerations and vendor best practices are closely followed.
• Developed, tested, and implemented disaster recovery/business continuity plans.

Confidential

Storage Management Consultant

• Redesigned and reimplemented backups for a large-scale enterprise environment, encompassing 2 petabytes PB of primary storage, increasing backup completion by more than 50
• Developed an improved virtualization storage layout for a VMware environment to adhere to NetApp virtualization best practices and ensure better deduplication rates
• Oversaw the implementation of additional storage networks for SAN and backup-related storage traffic, improving backup completion rate and reducing latency for SAN clients.
• Migrated Oracle database backups from a non-functional, script-based system to SnapManager for Oracle, improving backup rates while improving recovery point objectives RPO and recovery time objectives RTO
• Served as an on-site subject-matter expert for various NetApp products, including NetApp hardware, NetApp Snapshot-based backup/archive tools SnapMirror/SnapVault and NetApp SnapManager products SnapManager for Oracle, SQL, Exchange SnapManager for Virtual Infrastructures/Virtual Storage Console .
• Provided architectural guidance and planning for environment migration to NetApp ONTAP 8 Cluster Mode.
• Handled project and environment documentation tasks, including operational runbooks and design documents.

Confidential

Systems Architect

• Worked with VMware to overhaul virtualization infrastructure, including standardizing datacenters on vSphere 5.1, migrating DR to leverage VMware SRM, and implementing VMware vCenter Operations for virtualization monitoring
• Developed reference architecture based on Cisco UCS compute, Cisco Nexus switching, VMware vSphere and NetApp storage FlexPod for global infrastructure refresh project
• Designed a backup architecture leveraging NetApp storage and NetBackup 7.5 to eliminate performance bottlenecks, decrease backup issues, and reduce capital costs through use of cloud-based storage
• Served as a subject-matter expert on VMware products and licensing, including vSphere, View, and vFabric
• Maintained documentation, including developing runbooks for storage EMC and NetApp , virtualization VMware and compute Cisco
• Acted as technical lead for implementation of cloud-based disaster recovery strategy
• Managed relationships with outsourced storage and backup team, serving as the client-side expert in NetApp

Confidential

Senior Consulting Engineer/Solutions Architect

• Managed NOC and Datacenter operations out of the Phoenix i/o Datacenter.
• Responsible for day-to-day management of production, development, and QA Linux servers for various clients, supporting both Red Hat Enterprise Linux 5/6, CentOS, and Ubuntu Linux running Tomcat/J2EE applications and Apache web servers
• Administered VMware vSphere 4.x/5.x clusters, including managing updates with vCenter Update Manager, and deploying high-availability, load-balanced systems using VMware HA and DRS
• Supported production NetApp storage systems for company's Storage-as-a-Service offering, including setup of disaster recovery and secure multi-tenancy using NetApp Multistore
• Managed client backups using NetApp SnapVault and SnapMirror technologies, including backup from the client site to our Production storage systems, and from our Production site to our Disaster Recovery site
• Architected and implemented the company's first Phoenix VMware demonstration lab, which provided sales staff 24-7 access to various VMware products, including vCenter Operations, vFabric, View, vShield, and other vSphere/ESXi-related technologies
• Deployed advanced monitoring using SNMP, Nagios, and syslog to production, development, and QA environments to ensure maximum uptime and availability
• Managed networking requests for internal and external clients, including VPN setup, deploying VLANs, NAT, access-list modifications, and assisting with network design as needed
• Assisted senior staff in the design and development of next-generation cloud offerings, leveraging VMware vSphere, View, and vFabric technologies and the FlexPod architecture
• Lead an internal group to further develop the company relationship with VMware, including developing long-term technical education plans and meeting with VMware partner resources
• Performed extensive application troubleshooting, including debugging memory issues, fixing configuration issues, and delivering root-cause analysis
• Managed relationships with client off-shore teams to ensure quick resolution to application support issues

Confidential

Systems Administrator

• Supervised Tier 1 network operations staff in monitoring the Expedia datacenter
• Supported both small and medium-sized CentOS-based clusters running Tomcat/J2EE applications, including managing monitoring and handling day-to-day administration tasks
• Managed multiple Active Directory servers across production and development environments
• Handled network duties ranging from basic network troubleshooting, deploying DNS changes and updates, DHCP, and firewall modifications
• Served on an internal team to overhaul monitoring alerts to reduce their volume and prevent false positives
• Worked directly with off-shore teams and external vendors to troubleshoot infrastructure and application issues

Confidential

Systems Administrator

• Administered a Linux-based Red Hat Enterprise Linux cloud platform running the company's 24x7 e-commerce platform
• Revised security policy to meet SAS-70 standards, and implemented a plan to bring company policy and procedures into compliance
• Managed relationships with vendors and cut costs by 50 by revising contracts or finding lower-cost alternatives
• Deployed a host-based intrusion-detection system OSSEC and an enterprise monitoring system Nagios to monitor critical InfoArmor infrastructure
• Developed a high-availability HA solution to mirror the production environment, ensuring maximum uptime

Confidential

Application Engineer

• Assisted in deploying systems to the company's production floor, and aided in the move from Redwood City, CA to Phoenix, AZ
• Developed a Perl-based solution to monitor Windows and Linux-based servers running photo-development machines
• Deployed CentOS and Red Hat Enterprise Linux servers and workstations for testing and production environments

Confidential

Systems Programmer

• Administered a mixed Linux/Windows environment
• Developed a comprehensive Linux backup system using Bash scripts to provide multiple backups of critical user, financial, and historical data
• Migrated Linux servers from a variety of distributions to CentOS Linux, providing for greater ease-of-support and consistency across departmental Linux servers, including mail, database, and web servers
• Configured the Linux web server running Apache to handle advanced tasks, such as handling sub-domains, encrypted connections https , and controlling permissions on public and private directories
• Acted as the primary software developer, developing software solutions using Java, PHP, and Python
• Leveraged existing resources to create a more unified server structure using virtualization software
• Managed departmental Virtual LAN subnets and firewalls
• Advised management on software and hardware purchasing decisions
• Formulated strategy for long-term computing needs while ensuring costs were kept to a minimum
• Authored end-user and developer documentation.