PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Provide senior server and systems support for small and medium business clients
• Migrate Windows Server OS from Windows 2003 to Windows 2008
• Install and configure Windows Server 2012 including Active Directory Services
• Administer Exchange Server 2003 and Exchange Server 2007/2010
• Migrate from Exchange Server 2003 and Server 2007 to Exchange Server 2010
• Implement Exchange Server 2013
• Server patch management
• Extensive use of PowerShell 3
• SQL Server 2005/2008 administration
• Upgrade and implement SonicWALL brand devices for CDP and network security
• Administer Barracuda devices for SPAM filtering and mail archiving
• Design disaster recovery procedures for small business clients
• Implement business resumption procedures for business continuity
• Implement virtualization environments designed for future growth and expansion while reducing the cost of overhead
• Migrate from VMWare GSX to VMWare ESXi 4.0, 4.1 and 5.0
• Upgrade VMWare infrastructure to 5.1
• Implement VMWare VSA 5.1.3 across multiple two and three node clusters using greenfield and brownfield installations
• Provide backup solutions for virtual environments using AppAssure Replay 4
• Implement SonicWALL SSLVPN and Global VPN environments for remote access using OTP and secure Tokens
• Implement Dell AppAssure Replay backup and disaster recovery solutions

Confidential

Lead Disaster Recovery/Data Center Engineer

Responsibilities:

• Extensive use of VMWare ESX and vSphere 4
• Build and deploy virtual images and templates for Windows Server 2003, 2008 and Redhat Limux
• Manage disaster recovery procedures and deployment for 30+ clients in the medium to large business market
• Design and develop storage area networks with HP Lefthand and Dell EMC fiber SANs
• Manage data center operations
• Extensive use of Asigra DS User/DS System
• Deploy Asigra DS System N/2+1 configuration for redundancy

Confidential

Senior Windows Engineer

Responsibilities:

• Provide third level support for Windows infrastructure
• Manage and maintain Citrix farm, including troubleshooting various issues with published applications
• Publish new applications on Citrix servers
• Maintain patch and hotfix library for Windows servers
• Administer Active Directory on Windows Server 2000
• Deploy SQL servers for migration from Oracle to MSSQL2005
• Maintain DNS Servers

Confidential

Senior Technical Analyst/Senior Network Engineer

Responsibilities:

• Provide network administration, level 1, level 2 and level 3 tiered help desk support in a Windows 2003
• Manage SonicWALL PRO 5060 firewall and VPN tunnel to London office and Redbank, NJ disaster recovery site
• Manage remotely connected users via SonicWALL VPN client connections
• Manage Terminal Servers and Remote Desktop Connections
• Manage RSA SecureID token VPN authentication integrated with SonicWALL Global VPN client
• Manage networked printers and printer support
• Manage BackupExec 11 server and Dell PowerConnect robotic tape library
• Manage and support clustered Microsoft Exchange 2003 servers
• Manage and support Cisco Call Manager and Cisco Unity VM servers
• Manage and support Blackberry Enterprise Server 4.0 Blackberry 8700 devices
• Manage and track inventory of user laptops, including updates and virus definitions
• Extensive use of Altiris to deploy updates and software to network
• Support Audio/Video equipment conference call equipment
• Provide after hours critical support

Confidential

Senior Project Engineer/Project Manager

Responsibilities:

• Evaluate, build and deploy networks for small and medium sized businesses
• Exchange migrations from Exchange 5.5 and 2000 to Exchange 2003 and Exchange 2007
• Network migrations from Windows 2000 to Windows 2003
• Implement new network equipment including SonicWALL TZ170, Dell PowerConnect switches, network printers, file servers, BES 4.0 and SQL
• Perform DR site testing for multiple clients using XOSoft WANSync including SQL, File Server replication and Exchange replication
• Maintain and make appropriate changes to DNS A and MX records
• Manage team of junior level engineers assigned to various small and medium sized business projects
• Direct junior engineers on correct course of action to complete projects in a timely and efficient manner

Confidential

Senior Exchange Architect / Senior Network Engineer

Responsibilities:

• Create Ghost image for new uniform desktop with Ghost Solutions Suite 1.0
• Build network lab to image 130 new laptops and 32 new tablet PC’s
• Deploy image to new laptops and tablet PC’s at the Corporate and Regional offices in Manhattan and Regional offices in Camden and Newark, New Jersey
• Deploy new regional offices in Miami, Fort Lauderdale, Orlando and Jacksonville Florida, Independence Ohio and Las Vegas, Nevada
• Deploy Voice over IP phones in regional offices
• Bring regional offices on - line for voice and data networks
• Install and configure SonicWALL firewalls, SonicPoint WAP’s, SonicWALL PoE injectors and Dell PowerConnect switches
• Build and mount server rack, wire patch panel, punch down patch panels and PBX for analog lines
• Set up laptop stations, tablet stations and desktop workstations
• Install and configure networked printers and copiers
• Install and configure Axis IP security cameras
• Deploy new Windows 2003 Server domain controller in each office
• Redesign Organizational Units and Global Containers in Active Directory as well as create new groups for new regional offices
• Produce new office documentation including floor plans, wiring diagrams, workstation and peripheral locations, IP schemas and phone number schemas for ease in helpdesk troubleshooting
• Maintain and manage a data center farm consisting of over 60 servers, all running Windows 2003 Enterprise
• Support CRM, Sharepoint, and SQL servers, including multiple SQL servers in a clustered environment
• Support SonicWALL Global VPN client
• Support PERLE RAS ISDN device
• Support Raritan Remote Access devices
• Configured and supported Cisco switches including Catalyst 3750, 3550 and 2950, RPS 675, as well as maintained a Cisco Backbone Switch with WS-X4515 Supervisor Engines and Multi-Speed Switching Units
• Managed multiple broadband connections with redundancies, including connections specifically for VoIP
• Provided on call 24/7 support
• BES 4.0 Administrator
• GoodLink Administrator
• Exchange Administrator

Confidential

Desktop Support/Help Desk

Responsibilities:

• Help desk and technical support for three New York City area offices with PC’s running Microsoft Windows 95, 98, NT 4.0 as well as MacOS computers
• Supervised 24-hour customer support network for online applications, corporate Intranet and servers, corporate digital Internet phone network and servers
• Supervised Quality Assurance department and implemented Quality Assurance testing procedures involving both black box and white box testing and evaluated Quality Assurance testing software
• Assisted in implementation of Windows NT Servers and Microsoft IIS
• Assisted in Network Administration for three New York City area offices consisting of two branch offices and the corporate office connected via WAN