SUMMARY:

Skilled, dedicated, and highly versatile IT professional with 25 years of success supporting multi - platform environments, with specialties in Windows and VMWare administration; proven talent for delivering cost-efficient technical solutions that increase performance and maximize system uptime. Tenacious problem solver and proactive change agent noted for versatility and innovation; adept at identifying IT improvement needs, meeting service level agreements, and delivering world-class customer service and support.

AREAS OF EXPERTISE:

• Enterprise Server Infrastructure
• System Migration & Enhancement
• Storage, Backup, & Disaster Recovery
• System & User Account Administration
• Monitoring & Performance Tuning
• Network / Data Security Solutions
• Troubleshooting & Technical Support

TECHNICAL PROFICIENCIES:

Platforms: Blackberry Enterprise Server (BES), Citrix Server (4,0. 4.5 6.5) VMWare 3.1, 4.0, 5.0, 5.1, and 5.5), Windows (9x, NT, 2000, XP, 7), 8, 8.1, Windows Server (2000, 2003, 2008), Windows

Virtual PC & ServerTools

: Active Directory, Arc Serve, Blackberry Desktop Manager, MS Exchange, MS Office Suite (Access, Excel, Outlook, PowerPoint, Visio, Word SharePoint), Netbackup, WSUS, VMWare vSphere, McAfee ePolicy Orchestrator, Symantec Endpoint Antivirus.

Networking: DHCP, DNS, FTP, GPO LDAP, WINS

Hardware Tools: HP Insight Manager, NetIQ, Dell Open Manager, Nimbus.

Hardware Supported: Dell Servers, Compaq/HP Servers, Confidential System X Servers, Dell Blade Servers Confidential Blade servers Cisco UCS Blade Server

PROFESSIONAL EXPERIENCE:

Confidential

Technology Engineering Lead

Responsibilities:

• Deployed Windows Hyper-V host to support Citrix deployment.
• Installed SCCM and SOCM on 100 windows servers for server management and patch management.
• Ran script to collect data on old Citrix farm for Citrix upgrade task
• Migrated VMWARE storage for old EMC san to a new EMC san
• Installed Hitachi SAN

Confidential

Windows / VMWare Administrator

Responsibilities:

• Upgraded VMware ESXi 5.1 VMware to VMware ESXi 6.5
• Upgrade VCenter 5.1 to VCenter 6.0
• Setup Single Sign-on for VCenter 6.0
• Vmware View 5.1 Desktop Virtualization
• Documented the VMware Environment.
• Documented the Windows Server 2012 R2 server build process and support application installation process.
• Built DR site using Cisco UCS, Nimble Storage, VMWare. Setup replication using VEEAM
• Built VMWare Templates for Windows 2012 R2, Windows 2008 R2 and Linux
• Migrated 250 Windows and Linux server from VMWare 5.1 to VMWare 6.0
• Infrastructure: 300 Windows 2008 and 2012 Server
• Installed SCCM and setup deployment of Windows 10 to Desktop and Laptops. As set auto deploy of Windows patches using SCCM
• Users: 650 Staff and Faculty. 4000 Students

Confidential

VMWare Administrator

Responsibilities:

• Build out of the Confidential DR site in Bolder CO
• Built new vCenter to support the DR site
• Deployed windows server (2008 and 2014)
• Documented VMWare Environment
• Documented the Windows Server 2008 R2 server build process and support application installation process.
• Infrastructure: 3500 Windows 2008 and 2012 Servers, 2000 Linux servers, 300+ VMWare ESX hosts
• Users: 3500

Confidential

Senior LAN Specialist

Responsibilities:

• Provided Windows, VMware and Citrix system support
• Upgraded VMware ESX 4.0 and ESXi 4.1 VMware to VMware ESXi 5.1
• Upgrade VCenter 4.0 to VCenter 5.1
• Setup Single Sign-on for VCenter 5.1
• Upgrade Citrix 5.0 to 6.5 moved all application to Citrix 6.5
• Citrix 6.5 Administration
• Installed SCCM and setup deployment of Windows 10 to Desktop and Laptops
• Vmware View 4.1 Desktop Virtualization
• Citrix Desktop Virtualization
• Documented the VMware Environment.
• Documented the Citrix Environment
• Documented the Windows Server 2008 R2 server build process and support application installation process.
• Deployed 6 new Windows 2008 R2 Domain Controllers
• Built 20 new HP DL380 G8 servers for the VMware project
• Infrastructure: 500 Windows 2008 and 2012 Servers, 100 Linux servers
• Users: 800 Staff

Confidential, Washington, DC

Infrastructure Management Senior Analyst

Responsibilities:

• Provided Windows and VMware system support to Confidential.
• Performed project task management on 5 client projects ensure timely and successful completion of service tickets and projects tasks.
• Kept the customers, team members and management team up to date on key project milestones and issues.
• Configured, repaired / rebuilt, managed, and maintained 56 Windows servers in U.S. Chamber of Commerce domain consisting of more than 4 sites.
• Ordered and seamlessly deployed 7 new Windows servers into production; installed OS and Applications
• Updated server build documents, Created Server run book for all servers
• Created Datacenter Documentation to cover the Windows and VMware
• Setup Windows Server patching using BigFix for all servers.
• Added a new Domain Controller to the Chambers top level domain.
• Rebuilt 10 servers with new OS (Windows 2008). A total of 15 servers out of the 53-server had to be rebuilt. (Exchange, Backup and Application servers DS3 Backup Servers).
• Performed server Backup/restores, monitoring, reporting, and troubleshooting.
• Replaced the windows 2003 Domain Controllers with Windows 2008 Domain Controller.
• Performed a Windows AD Health Check with Microsoft and cleaned up the holes that we found.
• 75 Windows 2003, 2008 Servers,

Confidential

Responsibilities:

• Build out 250 Windows 2003 and Windows 2008 servers on VMWare ESXi 4.1 using Microsoft Deployment Service.
• Build out 250 Windows 2003 and Windows 2008 servers on Confidential server hardware using Microsoft Deployment Service and One off server builds.
• QA the server before turning over to the messaging group.
• Infrastructure: 500 Windows 2008 and 2012 Servers,
• Using PlateSpin P2V’Ed 400 Windows Servers and Linux Servers from the client’s datacenter in Phoenix AL to Confidential ’s datacenter in Amber Glenn OR.
• The P2V’Ed server are on 2 VMWare ESXi 4.1 cluster. One for Production and one for Pre-Production
• Built 10 new server to replace older systems that cannot be P2V’Ed.
• Build a new Microsoft System Update Server (SUS) to patch the new Air Liquide datacenter in Amber Glenn, OR.
• Build 2 new DHCP, WIN, and DNS server in Amber Glenn to support the datacenter move.
• Built a Microsoft Deployment Service server to deploy Windows Server if needed.
• Infrastructure: 500 Windows 2008 Servers, 150 Linux servers

Confidential

Responsibilities:

• Deployed 25 Unified Computing System Blade chassis with 8 blades each to support the Confidential Network Tools Infrastructure and VMWare Infrastructure
• P2V’ed 90 Windows Servers (Windows 2003 and 2008)
• Installed 10 Windows 2008 R2 server to support Confidential server tools (Netbackup, Athene, BladeLogic)
• Installed Confidential Tools set on 1500 Windows server (Netbackup, Athene, BladeLogic)
• Infrastructure: 700 Windows 2008, 100 Linux servers
• Setup 5 Cisco Unified Computing System (UCS) Blade chassis with 8 blades each to support the Tools Infrastructure
• Built 7 VMWare ESXi 5.0 Host to support the Tools infrastructure at the Austin Datacenter
• Built 20 Windows 2008 R2 VM servers to support BMC Atrium Discovery and Dependency Mapping Tools
• Built 3 Windows 2008 R2 servers (JumpHost) to support remote access to the Texas server Infrastructure.
• Build 23 Servers (Windows 2008 R2 Enterprise) for the Texas Commission on Environmental Quality and sent them to 20 remote sites.
• Developed new server build process for all Texas agencies. The servers build were taking up to a year to complete. Built a server build team to perform all server builds.
• Infrastructure: 7000+ Windows 200, 2003, 2008 and 2012 Servers, 1000+ Linux servers

Confidential, Birmingham, AL

Windows System Support

Responsibilities:

• Provided expert Windows system support to one of the nation's largest electricity enterprises, Southern Company, through Confidential contract.
• Worked with engineering team and hardware vendors to maintain massive server environment at peak performance; monitored, assigned, and tracked trouble tickets until final closure.
• Configured, repaired / rebuilt, managed, and maintained 3,000+ Windows servers in Southernco domain consisting of more than 45 sites.
• Ordered and seamlessly deployed 40 new Windows servers into production; installed OS and updated server build documents.
• Performed physical and virtual server monitoring, reporting, and troubleshooting.
• Infrastructure: 900 Windows 2003, 2008 Servers, 10 Linux servers

Confidential, Rancho Cordova, CA

Senior Server Administrator

Responsibilities:

• Delivered OS & application support, implementing networking and virtualization solutions to achieve targeted goals and ensure client satisfaction within increasingly complex financial services environment.
• Implemented, administered, and maintained Windows 2000 / 2003, Exchange 2003, SQL, Microsoft Clusters, and physical and virtual servers; coordinated application updates and system outages with stakeholders, communicating effectively with consultant & IT support teams, management, executives, and end-users to address issues and improve client relationship.
• Tracked server trouble tickets, and generated service reports for user presentation.
• Conducted technical training and created documentation for helpdesk and IT support personnel.
• Played key role in new datacenter build-out; migrated 150 servers from San Francisco to new datacenter location in Rancho Cordova, installed 200 new servers, and deployed Windows OS.
• Created, managed, and maintained virtual server infrastructure; utilized VMWare to build networking & server lab environment that streamlined server OS / application deployments, increased system uptime, and improved reliability.
• Worked closely with storage and networking teams to ensure SAN and networking infrastructure met virtual infrastructure specifications.
• Automated OS install procedures and prioritized custom maintenance configurations, significantly improving performance of both legacy and newly deployed solutions.
• Leveraged Windows Server Update Services (WSUS) to conduct patch management and strengthen Windows security.
• SharePoint Site administration (setting up new sites, adding users to sites, creating site templates)
• Infrastructure: 500 Windows 2000, 2003, 2008, 50 Linux servers

Confidential, CA

NT System Administrator / Exchange Administrator

Responsibilities:

• Supported Windows NT 4.0 / 2000-based network serving 1,500 NT, Windows 9x, and Mac users at 12 sites worldwide; led on- and off-site support personnel on multiple shifts to detect and resolve system and network incidents before they impacted clients.
• Managed server support ticket queue, produced system reports for management, and set company standards for network and Exchange administration; documented processes for solution deployment, configuration, and support, including server backup / restore processes.
• Trained helpdesk and desktop support team on system installation, configuration, and administration tasks, and partnered with vendors to secure extended client support.
• Infrastructure: 60 Windows NT 4.0 and Windows 2000,

Confidential, Fairfax, VA

NT / Novell System Administrator

Responsibilities:

• Responsible for management of Windows OS, email (ccMail), server installations, Server backup and recovery, network connectivity and LAN issues.
• Troubleshooting and upgrading of server hardware and software.
• Responsible for NT user account additions / deletion and maintenance.
• End user support of 1000 Windows NT/Win95 and Macintosh user’s systems both local and remote.
• Infrastructure: 500 Windows NT 4.0 and Confidential OS2 4.0 (Warp) Servers, 50 Linux servers