TECHNICAL SKILLS

• ADP
• AMSI
• Concur
• Conservice
• Deltek
• DocuSign
• Dropbox
• GoogleDocs
• GoogleDrive
• Kronos
• Lawson
• Microsoft Office
• MLS
• OMNI
• OmniCell
• Onsite
• Oracle
• Paisley
• Pegasus
• PeopleSoft
• Readydesk
• RentRoll
• RentCafe
• Salesforce
• Sharepoint
• Veritas
• VMWare
• Yardi Hardware: Copier
• Desktop
• Fax
• Hub
• Ipad
• Mobile Devices
• Printer
• Router
• Scanner
• Switch
• Tablet OS: UNIX (Solaris)
• Microsoft Windows
• ME
• XP
• Vista 7 8
• Windows Servers Mainframe:AS400
• CICS running on z/OS
• JES2
• TSO
• CA7 Other: 10 - key
• Data entry
• Microfilm
• Microfiche
• Switchboard
• Turn-key PM

PROFESSIONAL EXPERIENCE

Confidential

Provider Audit and Reimbursement

Responsibilities:

• Review the cost report and provider statistical and reimbursement report (PS&R) information to determine accurate and timely Skilled Nursing Facility (SNF), End Stage Renal Disease (ESRD) and Federally Qualified Health Centers (FQHC)/Rural Health Clinics (RHC) tentative settlements of bad debt payments or other pass - through costs
• Review cost report and supplementary bad debt logs to update pass-through payment amounts and determine lump-sum adjustments for interim rate accuracy.
• Perform limited desk reviews of cost reports for SNF, ESRD, and FQHC/RHC providers dat receive Medicare reimbursement, generates required internal/external correspondence/checklists to facilitate execution of and evidence of completion of desk reviews
• Assist the senior and/or In-Charge auditor in performing hospital audits. Performs post audit activities involving follow-up with provider representatives and preparing the final cost report package
• Serve as a specialist over various projects such as: system for tracking audit and reimbursement (STAR) updates incl the tracking of providers, cost reports, cont education and training (CET), HFS cost report software, SNF pass through logs, and PS&R backup
• Assist management in the administrative functions of the department including creating and maintaining electronic and hard copy provider cost report files, participating in continuous improvement projects, etc.
• Attend meetings away from office as needed
• Perform other duties as the supervisor may deem necessary

Confidential

QA/Quality Inspector

Responsibilities:

• Oversee quality control aspects on Hyundai vehicles at various storage locations, working independently
• Inspect and report defects on a daily basis to factory and QC management
• Sign off and release of commercially acceptable product
• Issue Quality Information Reports and Photos
• Monitor all quality concerns and defect rates
• Follow-up with processing concerns
• Approve countermeasures

Confidential

Lease Audit Coordinator

Responsibilities:

• Verification of lease compliance for related payments; base rent, percentage rent, operating expense for CAM, real estate tax and insurance obligations
• Performs detailed analysis and reconciliation of invoices and annual operating expense statements
• Conduct lease audits on landlord reconciliations ‘desktop audits’
• Convey billing errors and/or lease agreement discrepancies to landlords and process payments for valid charges
• Prepare billings for timely submission to the accounts payable department
• Assist with creation and maintenance of retail lease system reports as requested
• Analyze and interpret lease provisions and other related documents
• Recommend continuous process improvement opportunities to management for consideration and implementation

Confidential

Assistant Portfolio Manager

Responsibilities:

• Accountable for the overall operations of a residential lease portfolio = 400+ single family/residential homes
• Complete financial / lease reports, including month-end pre-close, close-out, market surveys, and lease expiration matrix
• Responsible for complete resident relations and problem resolution
• Collect delinquent and current account balances residents
• List and lease homes / Inspection of properties as necessary / Process move-ins, move-outs, and lease renewals
• Monitor and control of utility (electric, water, sewage) turn/on’s and turn/off’s through Conservice Utility Management
• Audit all lease agreements and resident files for accuracy
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums
• Support various departments: acquisitions, construction, lease applications, marketing homes, and maintenance
• Support in the new hire process (interviews, paperwork, training, etc)
• Provide IT technical support to employees upon request such as workstation setup, peripheral repair, etc

Confidential

Computer Operations Specialist

Responsibilities:

• Monitor 200+ servers such as Oracle, Microsoft SQL, Exchange, VMWare, and Citrix
• Maintain and record a detailed /tracking log of all daily jobs and various tasks
• Recognize system failures, job abends; initiate recovery
• Perform system backups on client servers such as Lawson and Oracle,VMWare, and Jaxback02
• Nightly monitoring and inspections of power systems including; Generators, UPS systems, PDU units and supported cabling while environmental systems included: HVAC systems, Water systems, and Fire protection systems
• Escort vendors and/or customer visitors in data center space
• Monitor, load/unload tape drives for StorageTek L700 library
• Assist in weekly system maintenance/ IPL(Initial Program Load)
• Confirm/execute JCL and Scripts according to ledger, monitor/execute via scheduling systems
• Install software patches and upgrades as required
• Monitor, print and distribute all Lawson and Mainframe reports
• Run nightly processes: TMW/TMW CA interfaces through Citrix, People Soft/Lawson processes
• Responsible for server and mainframe password resets
• Inform employees/vendors of outages or downtime such as Mainframe, Internet, or Servers
• Troubleshoot various issues for employees such as Mainframe, Internet, Server, or Email, password reset
• Assist in rollout of new software installation
• After hours back up support to Help Desk personnel
• Support Disaster Recovery Team with testing, updates to manuals and company emergency preparedness kits
• Prior role - Equipment Control Specialist - review/prepare perdiem invoices for payment; maintain G/L for vendor accounts ($40m+/yr), maintain rapport with vendors/customers to resolve billing discrepancies, liaison among leasing companies and steamship lines during direct interchange of equipment, off-hire equipment in system database at lease end period
• Prior role - Payroll/AR - weekly timecard input via Lawson system, process/manual remittance transactions, post complex payment and contractual adjustments to client accounts, reconcile cash transactions, 3rd party remittance, and credit/debit card payments