OBJECTIVE

• To secure a position as a Software Packaging Engineer in any large organization where I could apply my skills, abilities and contribute towards the growth of the company.

SUMMARY

• Over 9 years of IT Industry experience and an extensive experience in Software Packaging, Testing and Distribution.
• Proficient in all aspects of Windows desktop engineering; from packaging applications using the latest technologies available to design fully automated Microsoft Windows environments, system automation, scripting, Testing, mass rollouts, and documenting system procedures.
• Significant hands - on experience of Software Packaging with MSI (Windows Installer), Application Virtualization, System Administration, implementation, software and hardware testing, and assembling.
• Knowledge in Administering and Deployment System Center 2012 Configuration Manager.
• Experienced in all stages of the SDLC functions - Requirements Gathering, Analysis, Design, Development, Test, and Implementation.
• Worked on various Application packages for Windows NT 4.0,Windows 2000/2003, Windows XP, Vista,Windows 7 and Windows 10.
• Experienced in all types of scripting (VBScript, WMI, WSH), and Wise Install Master Wise Script Editor.
• Client contact and issue resolution (2nd/3rd level support).
• Knowledge in Windows Registry, File System, Services, Devices, Security, Windows 2000 and 2003 Active directory services.
• Experience on Third party Trouble shooting Tools like Filemon,Regmon, Process Monitor, Icon Extraction Tools, and Install Watch etc.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Worked on Various Applications with automated scripts using Microsoft Installer (MSI), Wise Scripts (WSE), and VB Scripts, Win batch, Wise for Windows Installer, Wise Package Studio 5.0/8.0, and Install shield AdminStudio 2015 & 2016.
• Experienced in Application Virtualization using App-V 4.5 and 5.1 and publishing them through SoftGrid Management Console.
• Experienced in creating, editing, upgrading and customizing App-V packaged sequences.
• Repackaged MSI based applications using native Microsoft tools and/or Install Shield Admin Studio and Wise Package Studio.
• Experienced in using Windows Installer SDK development tools like Orca to work with MSI and debugging for package review/cleanup.
• Interacted with end-users and application testers to troubleshoot and debug application configuration and deployment issues.
• Experienced in Software deployment with Altiris 6.0, SCCM 2012 and Citrix Xen App.
• Proficient at server, client and database troubleshooting.
• Vendor relationship on problem resolution.

TECHNICAL SKILLS

Languages: Wise Script,VB Scripting, Batch Files, XML, Power Shell

Hardware: Intel, Sun Sparc, Confidential RS 6000, HP 9000, Dell, HP, Toshiba and Confidential PCs.

Internet Servers: Microsoft IIS 6.0, Apache web server.

Operating Systems: Windows XP/ 95/98/2000/2003 , Windows ME, Vista, 7,Windows 10

Tools: Wise Package Studio 4.x/5.x/6.x/7.x/8.x,Wise Script Editor, Installshield, AdminStudio 8.x/9.0/9.5 and 2016, CA Unicenter, Application analyzer, Orca, Win batch, SMS Installer, Symantec Ghost, SetACL, InstallWatch, Windows Virtual PC, VM Ware 7.0, AppV 4.5and 5.1. VMWare ThinApp 4.5, Altiris 6.0, SMS 2003, SCCM 2007,2012. knowledge of PowerShell.

Databases/Servers: MS SQL Server 2000, MS Access, Oracle 9/10g/11g

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Application Engineering

Responsibilities:

• Packaged applications for Windows 7 and Windows 10 OS platforms.
• Used Install Shield Admin Studio 2016 to package vendor and company produced application to MSI & MST format for Window 7 and Windows 10.
• Repackaged legacy applications in Windows Installer format.
• Created Transforms for vendor based applications that were already in MSI format.
• Used WSE script to create custom wraps..
• Worked with QA to make sure application met company standards.
• Used Wise Script Editor to write custom actions in MSI when needed.
• Used Active Setup to make applications work for a multiple user environment.
• Debugged & Validated MSI packages for any inconsistencies to match the company standards.
• Used App-V to sequence applications.
• Worked On App DNA to validate (Trained).

Environment: Windows 7,Windows 10 and Wise Scipt Editor.

Confidential

Application Packager

Responsibilities:

• Client facing consultant for upgrading various applications
• Utilized SCCM 2012 to perform application pushes to machines for UAT
• Managed Microsoft SCCM infrastructure in a large-scale global environment of 10,000+ users
• Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM, and client workstations; possess good understanding of the SCCM
• Assisted in migration from SCCM 2007 to SCCM 2012.
• Re-packaged legacy setup applications using Admin Studio 2013
• Implemented SCCM Application catalog to provide applications to users on-demand .
• Provide guidance and support for team that use SCCM for application deployment and OSD for workstation.
• Build various SSRS reports and SQL query for management.
• Worked on migration of software applications from various accounts
• Gather requirements from business units and create technical documentation
• Create query collections
• Generate reports about hardware and software compliances, and deployments.
• Injecting appropriate drivers into the boot win.
• Create monthly patch packages.

Confidential, Dallas, TX

Application Packager/ Desktop Engineering

Responsibilities:

• Implementation & use of Microsoft Assessment and Planning Toolkit plus Application Compatibility Toolkit to gather statistics and reports for OS migration planning.
• Implemented, configured, and maintained complete SCCM 2012 environment for 20,000+ systems at 10 physical locations.
• High-Level image Creation & deployment MDT 2007-2012 Package management SCCM integration.
• Perform several application & Package deployments through SCCM 2012.
• Perform Monthly Patching using SCCM 2012 after getting approval from the client according to severity.
• Install Distribution points using configuration Manager 2012.
• SCCM Package creation and task sequence advertisements.
• Create and Deploy Windows 7 OS image through SCCM.
• In depth experience with remote & offline migration.
• Create packages and distribution using SCCM 2012.
• Migrate Applications from SCCM 2007 to SCCM 2012
• Virtualize applications using App-V 5.0. Sequencing, dynamic suiting and publishing applications.
• Duties include scripting using VB and PowerShell, silent installation, Software/Hardware Resolution, Bug patching, registry analysis, conflict resolution, as well as, implementing standards and procedure for creating .MSI/MST packages and repackaging applications.
• Used flexera AdminStudio/InstallShield, AdminStudio 2013, created transforms, customized MSIs, created custom actions, used VBScripts, batch files, and Auto It.
• Supported application packaging effort for both 32 and 64 bit Windows 7 platform.
• Collecting relevant information from the business units for the software that need to be packaged, ran OS validation, routing procedures on the source media and creating install instructions for the packagers.
• Worked on Office 365 suite through Office Deployment tool both x86 and 64 bit.

Confidential, Miami, FL

Application Packager/ Desktop Integration & SCCM

Responsibilities:

• Plans, designs and deploys large scale complex systems, including enterprise infrastructure, information systems, ERP applications, and internet technologies.
• Projects typically involve on both software and hardware components. Evaluates existing systems to understand capabilities and recommend solutions.
• Established standards for desktop imaging architecture via MDT 2012 and SCCM 2007
• Works with non-technical business owners to understand needs and develops a technical solution.
• Participates in the layout design and installation of new systems or modification of existing systems.
• Develops and manages systems integration projects. Identifies and resolves existing system deficiencies.
• Participate in workshops to find solutions to complex problems
• Troubleshoot and resolve issues related to SCCM 2007 and SCCM 2012. This includes diagnostics, evaluation, troubleshooting, log analysis, WMI investigations, and removal and\or installation of the SCCM 2007\2012 Client Agent.
• Documentation and summarizations of issues found, and recording appropriate steps required to remediate. Regular delivery of status to management.
• Install and configure applications through PowerShell.

Confidential, GA

Application Packager

Responsibilities:

• Worked on migrating applications from Windows XP to Windows 7
• Created remediation for applications to work on Windows 7.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Desktop Deployment with MDT 2012 and SCCM.
• Extensively used VB Script to develop Custom Actions and Created wrappers for some Vendor Installations.
• Fixed the issues in the application on daily basis, which are already deployed.
• Documented of all tasks, activities, relating to the Application Packaging role.
• Used Windows Installer SDK development tools like Orca as part packaging and troubleshooting.
• Deployed the packages, which include making the package available for client’s environment using SCCM 2012.
• Re-packaged legacy setup applications using Admin Studio 2013.
• Deployed hardware based applications using Transforms (MST) and installer silent switches.

Environment: Windows 7, SCCM 2012.

Confidential, Richardson,Texas

Application Packager / Virtualization Engineer (Lead)

Responsibilities:

• Design and implement APP-V and Citrix XenApp. Into the environment.
• App-V application virtualization/sequencing using App-V using 4.6 SP2 for XP, Windows 7 32bit and 64bit.
• Worked on Dynamic suite composition for an application as being dependent on another application such as middleware or plug-inn.
• Identified opportunity to optimize and/or change tools, Processes, and procedures to identify improve and effectiveness and reduce risk to the environment.
• Collaborated with Peers in our Citrix Xenapp team on when local vs presentation is most appropriate and how to drive efficiency in Xenapp using the App-V Suite.
• Acted as a fourth level of support or subject matter expert as required in the incident management process.
• Published the application on to the server once done with sequencing and get confirmation from SME and deploy on to the production server.
• Manage the flow of day-to-day operations.
• Create reports to update the company on the team’s progress.
• Distribute reports to appropriate personals.

Environment: Windows 7, Microsoft App-V, Citrix XenApp.

Confidential, Dallas, Texas

Application Packager / Desktop Engineering

Responsibilities:

• Re-packaged legacy setup applications using Admin Studio 2011
• Worked to assigned priorities of applications and application suites.
• Validated of Internal and Application Consistency Evaluators.
• Co-ordinated of User Acceptance Testing of packaged applications.
• Used Sys internal tools Filemon, Regmon, Install Analyzer etc. as part of troubleshooting.
• Created of various scripts to assist with tasks related to the Application Packaging role.
• Experienced creating virtual applications with VMware ThinApp or similar application virtualization software
• Experienced maintain workstations in a VDI environment
• Packaged, trouble Shooting and updating of applications
• Created deploying and troubleshooting virtualized applications that use VMware ThinApp.
• Worked with application owners to understand application installation and interaction with the desktop
• Duties include scripting (like Wise Scripting, VB Scripting), Silent installation, Software/Hardware Resolution, Bug patching, registry analysis, conflict resolution, as well as implementing standards and procedure for creating .MSI/MST packages and repackaging applications.
• Followed Naming conventions for the application and also for the components within the application as per the requester’s documents.
• Collected relevant information from the business units for the software that need to be packaged, ran OS validation, routing procedures on the source media and creating install instructions for the packagers.
• Fixed the issues in the application on daily basis, which are already deployed.
• Documented of all tasks, activities, relating to the Application Packaging role.
• Deployed the packages, which include making the package available for client’s environment using tools like LANDesk.

Environment: Windows XP, Windows 7, Adminstudio 2011, LANDesk

Confidential, Worcester, MA

Desktop Analyst

Responsibilities:

• Worked on migrating applications from Windows XP to Windows 7.
• Installed Wise Package studio 8.0 professional and configuring with the server settings.
• Setup capturing using setup capture tool in Wise package studio and creating windows installer files.
• Tested and troubleshooting the application for launching.
• Converted vendor EXE executable files to windows installer files using wise package studio 8.0 Professional.
• Created MST and updating the patches to MSI using MST.
• Virtualized applications using Thin APP 4.6.2
• Packaged, troubleshoot and updated applications
• Created, deployed and troubleshoot virtualized applications that use VMware ThinApp
• Worked with application owners to understand application installation and interaction with the desktop
• Created Collections, Package and tasks in Altiris Deployment Solution 6.5 console.
• Tested applications in the test machine using Altiris Agent 6.5.
• Tested windows 7 filters on Windows 7 using Altiris agent 7.1
• Deployed the applications for specific user in the organization using Altiris Deployment Solution 6.5.
• Created remediation for applications to work on Windows 7.

Environment: Windows XP, Windows 7, Wise Package Studio 8.0, VM Ware 8.0, Thin APP, Altiris.

Confidential, Atlanta, GA

SCCM Deployment

Responsibilities:

• Implemented and improved processes related with day-to-day SMS Operations.
• Performed testing on tools.
• Image deployment through MDT 2010.
• Performed Administration of Microsoft's System Center Configuration Manager Implemented and oversaw a network based operating system deployment environment. Provided Level-3 support of SCCM 2007.
• Tested the application using SCCM client and Console in VMware Workstations Machines.
• Deployed the application using SCCM and making silent installations.
• Created software packages using SMS/SCCM for OS Hardware integration.

Environment: SCCM 2007

Confidential, ME

Sr. Application Packager

Responsibilities:

• Tested the Applications for Windows 7 compatibility.
• Created silent MSI application packages using Wise package studio 8.0.
• Used Wise package studio 8.0 to create new packages.
• Created a Virtual Package using App-V 4.6
• Sequencing the Windows installer file using Microsoft App-V Sequencer SP 4.6. and generating SFT project file.
• Tested the application in test machine using Microsoft App-V Client SP 4.6. and troubleshooting the application for launching.
• Used dynamic Suiting composition to include dependencies in the package.
• Worked on Wise Packaging Studio (Setup Capture) to take the snapshot of the pre-install and post-install and capture the changes.
• Worked on Windows XP and Windows 7 OS for Packaging the applications using Wise Package Studio and testing them.
• Used VMware 7.1 to build Images for WorkStation with Packaging and Test Builds. Created Transforms (MST) to the given vendor MSI’s using Install Tailor and Orca.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Extensively used Wise Script Editor to develop Custom Actions and Created wrappers for some Vendor Installations.
• Created Documentation for the Package Creation, Configurations made, and the Custom Actions included.

Environment: Windows XP, Windows 7, Wise Package Studio 8.0, VMware 7.1, App-V 4.6, SCCM.

Confidential, Dallas, TX

Application Packager / System Analyst

Responsibilities:

• Used VMware 7.1 to build Images for WorkStation with Packaging and Test Builds.
• Tested the Applications for Windows 7 compatibility.
• Created silent MSI application packages using Admin Studio 9.5.
• Used Install shield Admin Studio 9.5 to create new packages.
• Used App-V to create virtual packages.
• Application Virtualization/Sequencing using Microsoft App-V v4.5 (formally Soft for XP), Windows 7 32bit and 64bit
• Application Virtualization for Windows 7 x86/x64 deployment
• Created Transforms (MST) to the given vendor MSI’s using Install Tailor and Orca.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Extensively used VB Script to develop Custom Actions and Created wrappers for some Vendor Installations.
• Used ORK (Office Resource Kit 2003) and Office Customization Tool (OCT) to create transforms for Microsoft Products.
• Created Documentation for the Package Creation, Configurations made, and the Custom Actions included.

Environment: Windows XP, Windows 7, Install Shield Admin Studio 9.5, VMware 7.1, App-V 4.5, SCCM.

Confidential, Dallas, TX

Sr. Application Packager

Responsibilities:

• Created Windows Installer Applications using Wise Package Studio 8.0
• Used VMware to build Images for WorkStation with Packaging and Test Builds.
• Worked on different Hardware devices like Printers, Scanners, and Other devices used in Staples Retail Environment.
• Worked on Windows XP and Windows 7 OS for Packaging the applications using Wise Package Studio and testing them.
• Tested the preexisting packaged applications on Windows 7 using Application Compatibility Testing.
• Used InstallWatch Tool to test the repackaged application.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Created Documentation for the Package Creation, Configurations made, and the Custom Actions included.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Extensively used Wise Script Editor to develop Custom Actions and create Deployment Wrappers as per the Staples Standards.
• Used ORK (Office Resource Kit 2003) to create transforms for Microsoft Products
• Client contact and issue resolution (2nd/3rd level support).
• Vendor relationship on problem resolution.

Environment: Windows XP, Windows 7, Wise Package Studio 8.0, VMware, Altiris 6.0.