SUMMARY

• 20 + years of experience working with server and workstation platforms dealing with Microsoft, Linux, and Unix products.
• System Engineering / Administration skills with active directory, group policy objects, backup/restore, and disaster recovery.
• Server and Workstation images, Server and Workstation installation and configuration, virtual server installation and configuration.
• Worked with all versions of Microsoft Exchange from 5.5 to 2013
• Worked with Microsoft Active Directory and Group Policy from the beginning when it was first rolled out.
• Extensive background as an Exchange Administrator
• Extensive background as a Systems Administrator
• Over the past 10 years I have worked quite a bit with VMware and Microsoft Hyper - V virtualization technologies. At least 70 to 80 percent of the locations that I have worked with over this time period have used these products as their standard platform for server rollout.
• Network Administration skills such as network security (SNMP Traps), intrusion prevention/intrusion detection platforms, data loss prevention platforms, email gateway platforms, load balancers, firewalls, routers, switches.
• IT Management skills over a group of from 2 or 3 technicians/programmers to hundreds of personnel in all disciplines of Information Technology functions and various other departmental personnel.
• Various IT operations that span from 1 office location to multiple offices located in the southwest US.
• A military career that includes management of all IT personnel in an Intel center working with all types of computer/network equipment.

TECHNICAL SKILLS

Software: Microsoft Exchange 5.5, 2000, 2003, 2007, 2010 - Microsoft SQL 6.5, 7, 2005, 2008 & 2008 R2 -Microsoft Access - Microsoft Active Directory & Group Policy Objects - Microsoft Sharepoint 2007 - Microsoft SCCM 2007 / 2012, Microsoft WSUS, Microsoft SMS, MDT-2010, Sysprep, WinPE - Microsoft Hyper-V, VMware, Oracle VM VirtualBox - Symantec Antivirus Corporate Edition with Symantec System Center, AVG Antivirus Business Edition with AVG Administration Console, Trend Micro Enterprise Worry-Free Advanced - Symantec Backup Exec for Windows Servers, Acronis True Image Echo Enterprise Server, Acronis True Image Echo Workstation, Acronis True Image management Console - Filebound Content Management System - Ghost Corporate Edition, Ghostcast Server - Citrix - WebEx, Track-It, Remedy, Go To Assist, Log Me In, Microsoft Remote Desktop, RealVNC - Dell Management Console - Microsoft Office 95, 98, 2000, 2003, 2007, 2010, 2013, Microsoft Office 365 - PGP (encryption control) and PKI (Public Key Infrastructure) - Service Now - Science Logic

Identity and Access Management (IAM Single Sign-On): Avert, Expresso, Novell, FIM, CyberArk

Languages: HTML - XHTML - XML- JavaScript - VB Script - Powershell - DOS - Basic, Java, Visual Basic, PLC ladder logic

Operating Systems: Windows 95, 98, 2000, XP, Vista, 7, 8 - Windows NT, Windows 2000 Server, Windows 2003, 2003 R2, Windows 2008, 2008 R2, Windows 2012, 2012 R2, Windows 2016 - Novell – Unix – Ubuntu, Debian, Scientific (Red Hat) Linux, CentOS

Databases: FoxPro, Microsoft SQL, Microsoft Access, MySQL

Firewalls / Routers: Barracuda Spam & Virus Firewall for Microsoft Exchange, Kemp Hardware Load Balancer, Cisco 2900 series catalyst switches, Cisco Pix 506e firewall/router, Cisco ASA 5500 series adaptive security appliances, Cisco 3560 series switches. FortiWifi 60C firewall/router, SonicWall TZ-200 / NSA-220 series network security appliances, Cisco 2500 Series Wireless LAN Controllers

Phone Systems and Equipment: Toshiba Strate DK 424 PBX, Inter-Tel CS5000 VOIP phone system, Digium SwitchVox 65 SIP PBX, Telesphere, Vonage, Skype for Business

Electronic Equipment & Skills: VOM, Spectrum Analyzer, Oscilloscope, Soldering, RJ-11/12, RJ-45, BNC, Coax termination, wire wrapping, 66 and 110 block wiring, fiber optic splicing

Security Systems and Equipment: DSX, Casi Rusco, Software House, Hirsch, QSI, DSC, DSI, Ademco, Pelco, Sanyo, Panasonic, Dedicated Micros, Talk-A-Phone, HES, SDC, Securitron, Altronix, Checkpoint

PROFESSIONAL EXPERIENCE

Windows Systems Engineer II

Confidential, Vernon Hills, IL

Responsibilities:

• Primarily responsible for providing top-level technical support, including problem resolution, technical change implementation, telephone and one-on-one technical support over a vast Enterprise infrastructure within defined service level agreements for clients
• Provide innovative technical solutions to complex hardware/software problems
• Provide design, implementation, and technical support services and consulting to Managed Services clients to meet their business needs using Service Now and Science Logic
• Provide detailed and effective communication to internal and external customers
• Clearly and concisely articulate problems and solutions for issues to clients both over the phone, via email and in person.

IT Director – Sr Systems Engineer

Confidential, Phoenix, AZ

Responsibilities:

• Transition from Windows 2003 to Windows 2012 R2 active directory and group policy structure
• Administrator Microsoft Active Directory and Group Policy Objects
• Transition from Microsoft Exchange 2003 to Exchange 2010
• Install, Configure and administer 4 Microsoft Exchange 2010 servers with Confidential services
• Configure and administer Exchange 2010 on a Windows 2008 R2 Enterprise platform using EMC and Windows PowerShell
• Preliminary work on installing and configuring Windows Server 2016 Datacenter Edition for future improvements
• Install, configure and administrator Barracuda Email Security Gateway for spam, viruses, malware, email content, data loss prevention, and secure email (SSL/TLS).
• Install, upgrade, configure and administer ESXi 4.0\4.1\5.0\6.0 and Hyper-V 2008 \ 2008 R2 \ 2012 \ 2012 R2 servers and migrate existing physical servers to Vmware and Hyper-V and some older Vmware servers to Hyper-V
• Install, Configure and administer various Microsoft 2003, 2008, 2008 R2, 2012, 2012 R2 servers in a mixed environment.
• Perform installation and administer clustering on SQL Servers
• Install and administer Microsoft Internet Security and Acceleration (ISA) Server 2006
• Install, upgrade, and configure routers, firewalls, security appliances, and switches (Cisco ASA-5510\5505, Cisco 1760, Cisco 3560 series, SonicWall TZ180\200 Series & NSA-220)
• Set up and tear down point-to-point and remote VPN access on Cisco ASA and SonicWall equipment
• Utilize PGP encryption, Windows BitLocker, PKI (Public Key Infrastructure - certificates) techniques for all secure communications and encryption of data at rest.
• Install, Configure and administer SANs based on SuperMicro technology
• Install, Configure and administer a comprehensive companywide backup plan and disaster recovery plan
• Work with Office 365
• Utilize Microsoft Visio to show physical network layout as well as to document various automated procedures.
• Work with various configurations of IIS (5, 6, 7, 8) as it pertains to company websites/customer websites and ensure all certificates are up to date. Procure and install certificates as needed via a certificate authority (PKI).
• Setup and administration of SharePoint Server 2007 for use as Change Management Platform and for internal documentation.
• Install, Configure and administer Nagios (IT Infrastructure Monitoring) on a Debian server
• Install, Configure and administer AlienVault (IPS, DLP, Network Monitoring) on a Debian server
• Install, configure, and administrator a Trend Micro Enterprise Worry-Free Advanced system for all offices for antivirus, antispyware, web security, mobile device security and management, end point security, and data loss prevention.
• Install, Configure and administer Access Control and CCTV systems
• Install, Configure and administer a VOIP phone system
• Conduct periodic internal security scanning and external vulnerability scanning (PCI Compliance Validation)
• Participate in many audits throughout the year covering PCI and HIPPA compliance.
• Update and enforce all server and workstation hardening procedures as per NIST Special Publication 800-123 “Guide to General Server Security.”
• Responsible for all IT operations and functions for 1 local and 4 remote offices
• Responsible for physical security and training for 1 local and 4 remote offices
• Manage a work force of 4 technicians and 1 programmer
• Oversee and analyze the companies IT and Security needs at all locations, recommend and implement technical solutions, continuously evaluate new equipment, software and processes and recommend changes as appropriate for security, reliability, scalability, cost and ease of use

Sr Systems Engineer

Confidential – Black Canyon City, AZ

Responsibilities:

• Work with various medium to small business companies providing computer and network services and project management.
• Physical and network security products and procedures consulting.
• Work with Office 365
• Work with Cisco 2500 Series Wireless LAN Controllers to roll-out a wireless solution to a shipping/receiving warehouse environment.
• Responsible for network infrastructure planning, installation, administration

Systems Engineer & Exchange Administrator

Confidential, Monterey, CA

Responsbilities:

• Manager of the datacenter support group, which includes the responsibilities of proper configuration and support of domain system servers, NetApp SAN, backup systems, identity management, and security of the datacenter. My duties include assessment of customer needs and implementation of improved configurations for customer needs.
• Serve as the Microsoft Exchange Administrator, which includes the responsibilities of managing over 6,000 email accounts and over 680 distribution groups. My duties include planning, administration, and configuration of the Microsoft Exchange 2010 server cluster.
• Serve as the Server Management Engineer/Domain Administrator which includes the responsibilities of managing over 6000 domain accounts, domain file share permissions, over 5400 workstations, and 164 servers. My duties include planning, administration, and configuration of active directory, group policy, scripting, supporting the transfer of data into a new network and file share rights and permissions.
• Work with internal and external websites in both Microsoft (IIS) and Linux (Apache & Tomcat) to procure and install server certificates.
• Utilize Vmware vCenter 5.1, Vmware vSphere 5.1 client to provision Windows Server 2008 R2 and Linux (Red Hat 5/6, Cent OS, Ubuntu, and Scientific 5/6 Linux) resources which includes adding virtual servers, creating snapshots, configuring high availability, and configuring Vmware clusters.

Sr Systems Engineer

Confidential, Fort Huachuca, Arizona

Responsibilities:

• Provide non-personal services in support of the Confidential ( Confidential ).
• Provide migration support moving legacy Exchange 2003 and 2007 data to Enterprise Exchange 2010 environments.
• Provide technical integration, design, and engineering support in administering and sustaining non-enterprise (legacy) Exchange and Enterprise Email environments.

Sr Systems Engineer

Confidential, Phoenix, AZ

Responsibilities:

• Install and configure routers, firewalls, security appliances, and switches (Cisco ASA-5510, Cisco 1760, SonicWall, Cisco 3560 series)
• Install and administer Microsoft Internet Security and Acceleration (ISA) Server 2006
• Install, Configure and administer 4 Microsoft Exchange 2003 servers with Confidential services installed
• Configure and administer Exchange 2003 on a Windows 2003 R2 Enterprise platform using GUI and Windows PowerShell. Use PowerShell to query information stored in Event Logs, WMI, and Active Directory to manage the Exchange 2003 environment.
• Install, Configure and administer ESXi 4.1 servers and migrate existing physical servers to Vmware
• Install, Configure and administer various Microsoft 2000, 2003, and 2008 servers in a mixed environment.
• Install, Configure and administer SANs based on SuperMicro technology
• Work with Office 365
• Work with various configurations of IIS (5,6 & 7) as it pertains to company websites/customer websites and ensure all certificates are up to date. Procure and install certificates as needed via a certificate authority.
• Setup and administration of SharePoint Server 2007 for use as Change Management Platform and for internal documentation.
• Install, Configure and administer Nagios (IT Infrastructure Monitoring) on a Debian server
• Install, configure, and administrator a Sophos Enterprise security system for all offices for antivirus, antispyware, web security, mobile device security and management, end point security, and data loss prevention
• Install, Configure and administer OSSEC (Host-Based Intrusion Detection System) on a Debian server
• Conduct periodic internal security scanning and external vulnerability scanning (PCI Compliance Validation)
• Responsible for all IT operations and functions for 1 local and 4 remote offices
• Responsible for physical security and training for 1 local and 4 remote offices
• Manage a work force of 4 technicians and 1 programmer
• Analyze the companies IT and Security needs at all locations, recommend and implement technical solutions, continuously evaluate new equipment, software and processes and recommend changes as appropriate for security, reliability, scalability, cost and ease of use.

Sr. Systems Engineer

Confidential, Black Canyon City, AZ

Responsibilities:

• Work with various medium to small business companies providing computer and network services and project management. Physical and network security products and procedures consulting.
• Work with Office 365
• Responsible for network infrastructure planning, installation, administration