SUMMARY

• Confidential teh Client’s position during mergers & acquisitions, divestiture or migrations; establish Customer Service standards & procedures.
• Tenaciously collaborate wif teh organizations departments to plan, design, and implement solutions that deliver and analyze information efficiently for competitive advantage. Advertise “Occam’s Razor” principle.

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Principal Consultant (Manager)

Responsibilities:

• Teh Principal takes ownership of all merger & acquisition projects. Primary contact expected to report all efforts/incidents to teh Client. Define, document & improve migrations for 100,000+ endpoints.
• Conduct meetings wif teh Client stakeholders (overview) & staff (detailed) to manage milestones & updates using JIRA.
• Create strategic & tactical solutions based on investigative data analytics, governance, security standards; and communicate findings verbally and/or in writing to teh Client and team members indicated by SOW.
• Empower staff to work in team situations or autonomously wif minimal supervision. Mentor team members to adopt/adapt AGILE & ITIL principles increasing customer service performance.
• Possess strong interpersonal conversation skills, analyze, critical thinking, attention to detail, multi - tasking, and demonstrating oral & written communication skills. Review Lessons Learned for Continuous Improvement programs.

Confidential - Austin, TX

Business Consultant

Responsibilities:

• Merge acquired technology institutions into Data Centers to lower technology budgets for 200,000+ endpoints.
• Team Liaison engaged in dialog wif internal teams during All Hands client projects:
• Migrations (C-ESA IronPort, Exchange 2010, Genifax, GoodLink, AirWatch, UAG/TMG initiatives)
• Investigate data analytics, highlighting & remediation of inefficient delivery platforms that impact business continuity.
• Mentor team members to adopt/adapt AGILE, ITIL & HIPAA increasing customer service privacy & performance.

Confidential,San Antonio, TX

Sr. Consultant (Technology Infrastructure)

Responsibilities:

• Frequent travel to Fortune 100 clients (100,000+ endpoints) providing deep technical & business noledge transfer/mentoring improving business continuity after mergers & acquisitions.
• Creative & comprehensive project designs to consolidate and decrease client manpower budgets:
• Migrations (Active Directory Services, C-ESA &C-ISA IronPort, Exchange 2003/2010, Blackberry4/5, Forefront UAG 2010, F5 Load Balancing)
• Designed and implemented team development methodology resulting in higher productivity and TEMPfewer reoccurring issues.
• Mentor team members to adopt/adapt AGILE, ITIL & HIPAA increasing customer service privacy & performance.
• Convey Legal & Regulatory compliance requirements across many productions.

Confidential, Santa Ana, CA

Business Systems Analyst

Responsibilities:

• Merge acquired financial institutions into Data Centers to lower technology budgets for 30,000+ endpoints.
• Analyze deficiencies & document to consolidate Tier-2 operations:
• Mergers & Acquisitions (Active Directory Services, C-ESA/C-ISA IronPort, Exchange 2003/2010, Blackberry/GoodLink, RightFax)
• Divestitures (C-ESA/C-ISA IronPort, Blackberry, Exchange 2003)
• Migrations (C-ESA/C-ISA IronPort, Exchange 2003, Blackberry, GoodLink, RightFax, Enterprise Vault)
• Mentor team members to adopt/adapt AGILE & ITIL principles increasing customer service performance.

Confidential, Los Angeles, CA

Systems Consultant

Responsibilities:

• Coordinate & perform security risk assessments, analyze deficiencies & document to streamline technology budgets: Active Directory Services, Exchange/Blackberry/File Server upgrade/consolidation, Symantec A/V deployment; consolidate Windows server images (Symantec Ghost) for various server models.
• Provide guidance and feedback to monthly security patch cycles across multiple application platforms.
• Mentor team members to adopt/adapt ITIL increasing outstanding customer service.

Confidential, Los Angeles, CA

Lead Server Engineer

Responsibilities:

• Merge acquired sports venue operations into Data Centers to save cost on technology budgets for 5000+ endpoints.
• Create tiered software/hardware technology template packages saving costs & time for evaluation.
• Analyze deficiencies & document to decrease annual Tier-2 operations budgets:
• Mergers & Acquisitions (Active Directory Services Nomenclature (Hub/Spoke), SMS/WSUS deployment, Exchange/Blackberry/File Server upgrade/consolidation)
• Coach and mentor technical teams, establishing data center & IT operations and strategic planning road map.
• Convey Legal & Regulatory compliance requirements across many productions.

Confidential, Los Angeles, CA

Network/Systems Consultant

Responsibilities:

• Collaborate & Consult wif various business units responsible for Active Directory Services and Network Operations.
• Provide guidance and feedback to Citrix NetScaler, WANScaler & CoyotePoint E250si/E350si load balancers.
• Coordinate & perform security risk assessments, analyze deficiencies & document to streamline infrastructure projects: APC UPS infrastructure, Dell & HP server DRAC/ILO ports, Dell OpenManage & HP SIM, Symantec Ghost.
• Mentor technical team to provide outstanding customer service.

Confidential, Culver City, CA

Network/Systems Consultant

Responsibilities:

• Merge acquired production operations into Data Centers to lower technology production budgets for 3000+ endpoints.
• Create tiered software/hardware technology template packages saving costs & time for evaluation.
• Create studio Movie/TV Remote Access Production network operations (Cloud); consolidate Windows Client images (Symantec Ghost) for various Desktop or Laptop models.
• Design, deploy, document and monitor Tier-2 operations:
• Mergers & Acquisitions (Active Directory Services, Exchange, Blackberry and network security operations)
• Coach and mentor technical team, establishing data center & IT operations and strategic planning road map.
• Convey Legal & Regulatory compliance requirements across many productions.

TECHNICAL SKILLS

• Active Directory Services - Windows 2003/2008/R2/2012/R2 DC, GC, DHCP, DNS, WINS, GPO
• Exchange 2003/2007/2010/2013 design, deployment, migrations
• Cisco ESA IronPort & ISA message routing & encryption, tracking, reporting & Hosted Cloud services
• Microsoft Office365
• Symantec Mail Security for Exchange, Anti-Virus System Center, Ghost Enterprise, Backup Exec, Enterprise Vault
• Forefront UAG 2010
• Blackberry Enterprise Server & Mobile Devices
• Quest MessageStats
• Sophos ES4000 Anti-SPAM Hygiene appliances
• Cisco ESA IronPort & M Series appliances
• Cisco ISA Encryption appliances
• Cisco Catalyst appliances
• Dell PowerEdge Servers & PowerVault Storage
• Dell/EMC Clarion CX3 SAN
• HP Proliant DL Series
• HP StorageWorks MSA Array & Ultrium MSL Storage