SUMMARY:

Top - performing technical professional with definitive expertise in heightening organizational productivity for a global client base through the installation, configuration, and administration of advanced IT systems and networks. Invaluable resource skillfully diagnosing and addressing intricate IT issues as part of the qualitative onsite technical experience, support, and training in rapid-paced, continually changing multi-user settings. Superior project manager consistently meeting deadlines and budget requirements. Dynamic communicator seamlessly interacting with broad audiences from top executives to vendors, staff, and end users.

CORE COMPETENCIES:

Systems Administration

Windows Server 08/12

Active Directory

Cisco VOIP

SQL Admin

ESXi 5.X /6.X vSphere Enterprise 5.5

Citrix XenApp 6.5/ 7.4

Compaq/HP Proliant Servers

HPE BladeSystem 8

Dell PowerEdge Blade

Sun Blade Servers

Sun Solaris

Red Hat Linux

Confidential Certified

HP-UX

PowerShell 4.0

Apache

Oracle

OpenStack Cloud

Citrix XenDesktop

Cisco UCS servers

Solarwinds

Commvault

SonicWall

Mac OS

OpManager

PROFESSIONAL EXPERIENCE:

Confidential, Framingham, MA

Systems Administrator

Responsibilities:

• Manage Microsoft Windows 2012R2 / 2008R2 servers, patching
• Active Directory - Managed 1500 users in several different sites across the globe, worked on Distribution Lists, Users, Changes to permissions, Group Policy objects, site configuration, replication, Upgrade Functional Level 2008
• Manage, Upgrade ManageEngine’s OpManager 12.3, 4 Server, 3 probe
• VMware Sphere 5.5/6.0 - ESXi Hosts, setup new hosts, HA/DRS/Fault Tolerance, VMWare add memory, cpu, storage
• Novo Ticketing system - handle daily tickets

Confidential, Saugus, MA

Owner

Responsibilities:

• Contract one day jobs using various methods, Guru.com, Work Market, Home Advisor
• Client facing, travel, Single or several day projects.
• Network installs, Cisco, Switches, Racking servers, SonicWALL Firewalls TZ400,500,600
• Symantec/MacAfee install, virus removal, backup, restore, drive repair
• Home office install, firewall, Microsoft Server 2012/2016, Microsoft Exchange 2013
• Hardware Repair, Mobile Phones, IPad, Mac OSx, Dell Laptops

Confidential, Boston, MA

Systems Administrator

Responsibilities:

• Manage Microsoft Windows 2012R2 / 2008R2 servers, patching
• Active Directory - Managed 600 users in several different sites across the globe, worked on Distribution Lists, Users, changes to permissions, Active Directory maintenance, backup
• Citrix XenApp 6.5, manage farm, setup users, applications, Xen Desktop
• Manage Microsoft Exchange 2010 Server - Managed 600 users, mailbox moves Distribution group/list changes.
• VMware Sphere 5.5/6.0 - ESXi Hosts, setup new hosts, VMware Update Manager, HA/DRS/Fault Tolerance, site replication, Network Setup and Storage
• Administer Change Control Procedure, plan, modify
• Solarwinds, Topology Mapper, Network and Server Monitor, setup and configure

Confidential, Lexington, MA

Systems Administrator

Responsibilities:

• Managed 500 users in several different sites across the globe, worked on Distribution Lists, Users, Changes to permissions, Group Policy objects, site configuration, replication
• Manage Microsoft Windows 2012R2/2008 Server R2 - Install P2V from template, clone, configure and maintain
• Manage Microsoft Exchange 2010 Server - Managed 500 user community, mailbox moves, user tickets, permissions
• VMware Sphere 5.5/6.0 - ESXi Host, Client - Install Maintain 500 server environment - P2V, Template, clone, Host upgrades, patching, memory, CPU, storage adds,
• Symantec Endpoint Protection 12.0 - Managed 600 license’s on both servers/clients
• HPE BladeSystem C-class Gen8 - 16 Server Enclosure

Confidential

Systems Administrator

Responsibilities:

• Manage Microsoft Windows 2012/2008 Server R2 - Install, configure and maintain
• VMware Sphere 5.5 - ESX Host, Client - Install Maintain - P2V, Template, clone
• Microsoft SQL Server 2014 – Configure, Management backup
• Manage Microsoft Exchange 2010 Server – Install, configure and maintain
• Active Directory – Consolidate Security groups, OU's, Group Policy
• MacAfee EPO – configure manage
• Commvault Backup

Confidential, Boxboro, Massachusetts

Senior Systems Administrator

Responsibilities:

• Strengthen productivity at global sites and operations through the installation, configuration, and maintenance of a 5000-server production environment. 800 Cisco UCS physical server environment.
• Maintain and configure Microsoft Windows Server 2003/2008/2012 , clustered Microsoft 2003/2007 Exchange Server, Cisco Call Manager 4.3, and Dell PowerEdge Blade Servers and VMware vSphere Client 4.0 and vSphere vCenter Server 5.5 and PowerShell Scripting.
• Manage Microsoft Active Directory and SQL 2005 administration. Coordinate and facilitate backups, recovery, testing, and troubleshooting of technical issues.
• McAfee EPO Orchestrator 4.6.7, VMware vSphere 5.5, Citrix XenApp 6.2, Symantec Net Backup, Symantec Altiris 7.6, Symantec Endpoint protection manager 12.0, Blackberry Enterprise Server 5.0 for Exchange
• Maintained 250 servers Citrix XenApp farm, install, configuration and troubleshoot user issues.
• Researched and identified viable new systems to meet operational requirements, successfully securing buy-in, driving procurement, and implementing new systems.
• Introduced network monitoring tools yielding measurably improved technical support.
• Cisco Enterprise Monitoring – 5000 Servers and device alerts
• Bolstered communications through high-level maintenance of Cisco VOIP telephone network.
• Oversaw a 100-server vSphere vCenter server, employing P2V to convert out of warranty servers.
• Introduced the Symantec Endpoint Protection V 11 2K users and 5 servers around the globe.
• Established a virtual environment for the outdated version, designating 80 users for the new site.
• Completed a system migration and configuration with 100% user uptimes.

Confidential, Boston, Massachusetts

Systems Administrator

Responsibilities:

• Supported Confidential, a significant corporate client, through expert-level technical consultations and systems administration experience.
• Facilitated consistent delivery of high-caliber products and services, deftly managing onsite installation, configuration, and/or maintenance of VMware 3.2 Lab, Cisco Unified Call Manager 4.3, Cisco Unity part of AVVID, Cisco IPCC server and IP 7940,50,60 phones, Win XP/Win 2K/Windows 2003 Servers, HP Proliant DL Servers, Microsoft Active Directory Administration, and Microsoft Exchange Administrator 2003.
• Escalated customer satisfaction and retention by cultivating a client-centric, service-driven environment.
• Energized client operations, hiking productivity through system upgrades and converting to terminal servers. Exceeded customer expectations through strategic and user-friendly technical advice, support, and training.
• Established a virtual environment for the company’s Quality Assurance team. Employed VMware server to virtualize, update, and configure 100+ systems.
• Managed projects from initial planning and hardware/software/equipment procurement to installation and maintenance.

Confidential, Cambridge, Massachusetts

Network Administrator

Responsibilities:

• Directed network administration as a pivotal leader skilled in major technical project management, allocating resources and setting up systems & hardware.
• Customized servers based on QA team requirements.
• Monitored, configured, and supported Wireless Access Points, and Broadband/DSL Routers 802.11g/b/a.
• Coordinated vendor relations and service agreements.
• Engineered the installation of technical systems, processes, and hardware. Managed industry best practices, procedures, and standards.
• Cut downtimes and boosted technical and operational performance using acumen in troubleshooting and TCP/IP Networking Tools.
• Optimized throughput for multiple units through new system configuration and implementations, including Intel switches/hubs, Linux Fedora, Solaris, HP-UX, Microsoft Server 2000, 2003, Microsoft SQL Server 2000, MySQL, Apache, Oracle, VMware ESX 2.X, GSX, Server, Workstation 5.X, 6.X, Dell Power Edge, & HP ProLiant servers.
• Led the construction and maintenance of a 250-server engineering lab for testing.
• Impacted high-level disaster recovery and IT security objectives by implementing comprehensive hacker prevention methodologies and systems encompassing Veritas Backup Exec 8.6 / 10.0 Enterprise Backup Server Suite and SonicWall TZ100/200 Firewall Appliance, and VPN Solution.
• Helmed the transition of a 300-server lab to a New Raised Floor Lab with 20 racks of servers, requiring setup and configuration of Avocent 32 Port IP KVM Switches and Cisco Catalyst Switches. Completed the project on time and within budget, exceeding quality standards.