Merchant Account Executive Resume
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TECHNICAL SKILLS
- Mobius; NREA; Siterra; CSS;
- PACE; SwiftTrac; People Soft; Cintrix; Oracle; SQL
- Java, Norad; Data Net; SAAS; Agile
- Scrum, VPN
- Transcription; Lease - Man; Microsoft Office 2000
- Microsoft Office XP
- Microsoft Office 1997
- Internet Explorer
- MS Excel
- MS Word
- MS FrontPage
- MS Access
- MS Project
- MS Site Server
- MS Visio
- Outlook Express
- Scheduler; Adobe Photoshop
- Outlook
- PowerPoint
- Corel Draw Pro
PROFESSIONAL EXPERIENCE
Confidential
Merchant Account Executive
Responsibilities:
- Provide business funding to American Express merchants from $5,000 to $3,000,000.
- Manage approximately 200 new account monthly.
- Expand client base through the cultivation of strategic, long-term business relationships with a large portfolio of merchants.
- Interact with C-Level clients to facilitate a consultative sale.
- Strengthens account relations and fortifies retention of clients with over 500K in charge volume.
- Generate outbound sales and sell business products to prospective merchants.
- Facilitates new payment procedures between Fortune 1000 buyers and small business suppliers.
- Identified prospective customers by using business directories and following leads from existing clients
Confidential
Senior Project Manager
Responsibilities:
- Managed over 3000 national towers and gave directives with Site Acquisition, Professional Engineers vendors regarding scope of work on projects from conception to completion.
- Performed the roles of Contract Specialist, Internal Mod Trainer, Structural Analyst, Sr. Project Manager and Vendor Manager due to the acquisition from Crown Castle, which the Internal Mod had 9 employees but after acquisition me acquired all positions.
- Ensured AT&T had sublease rights reviewing SLA, MLA, Licenses, and Landlord-Tenant Agreements for LTE, Fiber, MW/wireline projects, Small Cell, DAS.
- Trained and lead over 400 new hires; Site Acquisition Vendors and Local Market AT&T Managers in achieving milestones for AT&T procedure and process of an Internal Mod project.
- Participated in the leadership and management of the Information Technology (IT) division to halp envision future IT directions and goals, and made effective and efficient use of resources, and set high, achievable aspirations for services and operations.
- Ensured the provision of comprehensive, integrated, reliable, high-quality services for the company in areas such as backbone and local area networking, wireless network facilities and infrastructure, Internet access, high-performance networking, wireless network security, remote access to campus IT services, and telecommunications.
- Prepared the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
- Lead as a liaison for company with network and telecommunication vendors, operating companies, regulatory agencies, and wireless carriers (Sprint, Verizon, T-Mobile, and Metro PCs) external customers involved in these service areas.
- Reviewed and approved/ rejected 2500 applications in Siterra from Site Acquisition Managers and Turf Vendors regarding equipment install and construction on AT&T’s Towers and ground space.
- Reviewed applications for Notice to Proceed for construction prior to receiving required docs, New Site Built, As Built, Land Lord Consent, Post Installation Photos, and Construction Drawings from Site Acq. Managers, Local Market and General Contractors.
- Prepared executive report to area manager that tracked Turf Vendor collocation on AT&T’s towers.
- Managed the Approval and Rejection Mod Design process as well as account for PO, Accepted Quote, Temp Load Letter, Post Modification Inspection Letter and Construction Schedule wireless projects.
Confidential
Master Data Management Analyst / Project Management
Responsibilities:
- Created Bill Presentments, Customer Invoices, Verint Crystals, Tax Exempt Reports, Ad Hoc Reports, Sale Orders, and Updated ILOG and Credit reports for the Order Billing Team.
- Engaged in a planned program of professional development, coordinated with goals and responsibilities, and maintains continual growth in professional skills and knowledge essential to the position.
- Participated in customer data conversion, customer data cleanup, and customer data governance activities, and performed customer license transfers, license audits and customer data updates.
- Assisted with the creation of service contracts in the ERP/CRM application to ensure proper customer invoicing and revenue recognition calculations, while tracking operational milestones
- Researched and documented correct customer information for selected customer records based on data recorded in various information systems, including Oracle, Onyx, Excel, SalesLogix, and SalesForce, conversations with customer-facing resources.
- Assisted in the conversion of customer installed base data from various currently deployed customer information systems into a single customer relationship management system.
- Due Diligence: Responsible for running Compliance Reviews on potential Third Parties through the World Compliance website, for FCPA's = Foreign Corruption Practices Act policy, procedures and process guides
Confidential
Contract Administrator Assistant (Contractor)
Responsibilities:
- Reviewed and confirmed evidence of a fully executed lease with appropriate exhibits, final zoning approval documentation and drawings, building permits, and stamped construction drawing to ensure consistency for real estate division
- Trained new hires for the Real Estate Facilities Department on LeaseNet, Filing System, Policy and Procedures”
- Handled all the project management requirements for any changes or additions pursuant to co-location agreements and MLA, SLA, Licensing and Site Agreements with national tower companies and other landlords
- Drafted Lease Review Fact Sheet, Legal Review Sheet, Commencement Request Form and Document Process Sheet
- Developed tracker that detailed each phase of the Amendment process to modify for UMTS, BTS
- Assisted with execution of commencement packages and final lease documents
- Finalized all regulatory documentation including zoning imposed by local jurisdictions, state regulatory requirements, and federal packages for compliance filing with the Federal Aviation Administration, Federal Communication Commission, and any other regulatory agencies
