SUMMARY:

• Plan, design, and implement enterprise class client/server systems with high availability, redundancy, active monitoring, and business continuity.
• Over 22 years of combined Information Technology experience in large multi - platform environments consisting of more than one thousands clients over
• 22 geographic locations worldwide and smaller environments consisting of more than one hundred clients across six locations within the Unites States and Internationally.

TECHNICAL SKILLS:

• Windows Server 2000/2003/2008/2012/2016
• Active Directory
• Exchange Server 2003/20
• Windows XP/Vista/7/8/10
• HP/IBM/Dell Servers
• VMWare ESX/vSphere
• Clustering & High Availability, Disaster Recover, Business Continuity Planning & Design
• BlackBerry Enterprise Server & Wireless Devices
• SPAM Filtering (Kaspersky Mail Gateway, Symantec Email Protection Cloud, McAfee MXLogic)
• B.S. Aerospace Engineering, Brooklyn Polytechnic University May 1995

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Systems Specialist

Responsibilities:

• Engage with clients to assess their corporate needs and propose technical solutions
• Perform site surveys and analysis
• Upgrade clients existing environments and relocate them to Eze Castle’s managed cloud platform
• Remediate daily helpdesk tickets as assigned to Services department
• Provide 3rd level escalation support to Systems Engineers
• Act as SME for assigned clients

Confidential, New York, NY

Systems Administrator

Responsibilities:

• Was responsible for monitoring and resolving all alert events generated from Windows Servers sent to Prims Microsystems Event Tracker Software
• Managed two active directory domains consisting of mixed Windows Server 2003, 2008, 2012, and 2016 virtual machines
• Created, deleted, cloned, updated, and reconfigured virtual machines running Windows Server 2008 R2 Data Center Edition, Windows Server 2012 R2 Data Center Edition, Windows Server 2016 Data Center Edition in a VMWare vSphere 6.0 infrastructure
• Administered all aspects of a virtual machine based Exchange 2016 Enterprise messaging system in DAG environment
• Managed Symantec Email Protection Anti-Spam Cloud Hosted System for inbound and outbound internet email
• Managed Kaspersky Mail Gateway & Kaspersky Endpoint Protection for physical and virtual systems
• Managed ActiveXperts monitoring software to track disk space usage and system uptime on servers
• Managed ZOHO Password Manager Pro password change control software
• Resolved trouble tickets submitted by ANSI’s staff via Quest Kace Helpdesk software
• Provided desktop support both within the office as well as for remote users via Webex remote control
• Deployed, maintained, and supported Lenovo X1 Carbon laptops for end users of ANSI
• Provided annual security for entire firm on virus outbreak mitigation and safe computing

Confidential, New York, NY

Senior Systems Administrator

Responsibilities:

• Managed Exchange 2007 Enterprise Messaging system (mailboxes, distribution groups, public folders, policies), Ninja/Vipre SPAM filtering system, FOPE, BES, BlackBerry devices, AT&T wireless services, Avaya Modular Messaging for Exchange, disaster recovery of Exchange 2007 and Windows Active Directory systems, documentation of environment.
• Managed Windows 2003 & 2008 Servers (both physical and vSphere virtual machines) and all aspects of Active Directory (users, groups, file and folder permissions, replication, internal and external public DNS), Citrix Xenapp Farm and Citrix users.
• Used PowerShell extensively to manage various aspects of Exchange 2007, such as SSL s, mailbox statistics, global storage limits, and SCR replication for disaster recovery.
• Extended AD schema to facilitate addition of employee ID attribute and used VBScript to allow for display of attribute through Active Directory Users & Computers Management Console. Employee IDs were later imported for all AD user objects via DSMOD bulk import script.
• Used CSVDE, DSADD, and DSMOD functions to facilitate bulk imports and changes of Active Directory objects and their attributes.

Confidential, Brooklyn, NY

On-Call LAN Administrator

Responsibilities:

• Setup LAN from the ground up including server running Windows Server 2003 Active Directory Domain for centralized file access and workstations running Windows XP Professional SP3 locked down via Group Policy
• Installed Linksys VPN router to allow remote access by doctors and office staff and thus improving data availability for medical staff.
• Worked with outside vendor to install eClinical Works…an electronic medical claims retention system.

Confidential, NY

On-Call Service Technician

Responsibilities:

• Provided both remote and onsite server, desktop support, and administration for medium and large size clients of OnSite Computer Services. Proposed new Microsoft Technologies.
• Procured an HP Server and set up Windows Server 2003 Domain Controller/File Server/Active Directory/NTFS permissions/File Shares/Group Policies for MarketView Research resulting in a centralized computing environment.

Confidential, New York, NY

Windows Architecture Group Consultant

Responsibilities:

• Rebuilt fourteen IBM x3650 and x346 servers for IBM SAN Volume Controller project.
• Expanded SAN attached system partition on eight Windows Server 2003 based NetBackup media servers using Paragon Partition Manager software.
• Expanded SAN attached catalog volume on two NetBackup master servers using diskpart utility.
• Converted two Windows Server 2003 based NetBackup media severs from local disk boot to SAN boot for disaster recovery purposes using Veritas Volume Manager.
• Architected and implemented a two node active/passive single quorum copy Microsoft cluster as temporary swing space for existing user data, as a result of low drive space, prior to implementation of NetApp Filers, and used automated Robocopy scripts to keep data synchronized.
• Set up two disaster recovery servers, one a virtual machine hosted on VMWare ESX 3.5, to mirror the cluster swing space at remote locations.
• Setup EMC OnCourse replication jobs to mirror data from primary 2 node cluster to servers at remote locations.
• Provided Windows Server OS and server hardware support for DTCC’s distributed resource management team/SAN group.
• Provided rotational assistance to Windows Architecture Group with administration of Active Directory, user account and group creation, NTFS file system and DFS management, NTFS permissions, and server hardware support and troubleshooting.

Confidential, New York, NY

Server Engineer & Windows Administrator

Responsibilities:

• Administered Windows 2003 Active Directory domain and Exchange 2003 mailboxes for RBC’s generic trading environment, five Microsoft SQL Server 2000 clusters in active/passive mode on HP ProLiant server and MSA 1000/1500 SAN hardware.
• Installed and configured HP ProLiant servers running Windows Server 2003 for vendor specific applications and other specific internal uses, such as SQL backups and 3rd party trading applications.
• Provided and assistance to desktop support team in administration of Active Directory
• Installed and configured Numara Software Track-It 7.0 application to log and track help desk calls and purchase orders.
• Installed and configured CiscoWorks server to assist Cisco engineers in centralized administration and archiving of Cisco equipment configurations.
• Provisioned custom configured HP ProLiants of various DL and ML models and IBM x3650 series server market data silos for the ongoing expansion of RBC’s Accel Trading Application.
• Monitored, trended and baselined, upgraded, replaced, repaired, and tracked inventory of HP ProLiant and IBM x3650 servers and components using various products from HP and 3rd parties, such as SolarWinds Orion and IPSwitch WhatsUpGold.

Confidential, New York, NY

Technical Consultant

Responsibilities:

• Provided 3rd level IT support for Integro Insurance Brokers, Ltd, a large customer of ZEI.
• Participated in the architectural design, documentation, implementation, and modification of Integro’s corporate Windows Server 2003 Active Directory and Exchange 2003 environment, managing upgrades, general network administration, and backing up all aspects of Integro’s Windows 2003 servers on HP DL 360G4p hardware, Exchange 2003 cluster, Active Directory, Symantec AntiVirus Corp Edition servers, NetApp Filer storage devices and Postini SPAM filter.
• Worked closely with VoIP vendor to establish unified data/voice/video network over MPLS.
• Worked closely with Integro’s outsourced Cisco services provider to establish Layer 3 switched IP data network.
• Configured NetApp FAS270c clustered filers and shipped to remote offices for onsite installation as part of distributed and redundant file system architecture.
• Established policies and procedures for the administration of Integro’s multi-site Active Directory and Exchange network infrastructure.
• Recommended new technology purchases, wrote product comparisons and proposals, engaged vendors as agent for Integro in procurement of new products and technologies and presented finding to key executives.
• Setup HP Insight Manager to provide consistent monitoring of all of Integro’s HP series servers.
• Setup NetApp Data Fabric Manager to manage and monitor all aspects of NetApp filer activity.
• Managed, maintained and upgraded Goodlink server used for Palm Treo communications by Integro’s employees.
• Coordinated purchase of Accellion File Transfer Appliance as alternative to sending large file attachments via Exchange 2003 email system.
• Proposed purchase of Exclaimer product for Exchange 2003 to append legal disclaimer on outgoing email messages per company policy.

Confidential

Senior Network Systems Engineer

Responsibilities:

• Designated level 3 senior engineer/architect and project lead supervising outside consultants for system-wide migration of users accounts and data from Netware/eDirectory to Windows 2003/Active Directory using Quest NDS Migrator to support 5000+ users distributed across 22 offices worldwide.
• Migrated Novell GroupWise 6.5 mailboxes and user archives to multi-site Microsoft Exchange 2003 mailboxes using Quest GroupWise Migrator for Exchange Software (formerly Wingra).
• Designed and implemented Windows 2003 Server clusters for new Windows 2003 based file/print environment.
• Managed Active Directory users, Exchange 2003 mailboxes and storage groups, group policies, and Windows 2003 Server rollout during migration phase and was involved in systems planning and architectural design of Active Directory Forest and Domain structure.
• Maintained NDS to Active Directory user and password synchronization via Novell DirXML 1.1 product, now known as IDM.
• Upgraded Tumbleweed MMS email firewall/gateways running on Windows 2003 Servers.
• Upgraded Tumbleweed Mailgate Anti-Spam Hardware Appliance.
• Set up three Tumbleweed Mailgate Edge appliances behind Cisco PIX firewalls to shield email system from Denial of Service and Directory Harvesting attacks.
• Integrated Windows 2000 and Unix servers with Novell Netware 6 prior to migration to Windows 2003/Exchange 2003.
• Wrote technical documentation and trained 2nd level support staff on Active Directory. administration, printer administration within Netware and Windows, Netware 6.x administration, eDirectory administration, and password administration .
• Managed Novell systems design and products rollout during migration from distributed computing environment to consolidated Clustered Novell and Microsoft/Citrix network running on EMC2 and Compaq MSA1000 SAN arrays.
• Provided 3rd level escalation support and supervised 2nd level network operators and remote office administrators.
• Managed all aspects of the Netware O/S (NDS/eDirectory, DNS/DHCP, iPrint/NDPS, DirXML Identity Management, and Novell Cluster Services).
• Maintained HP/Compaq Intel processor based server upgrades and repairs.
• Tested, implemented, recommended, and presented new products to managers and executives as part of R&D role of job function.
• Converted original Novell Netware system consisting of Netware 5.x servers running NDS 7.x and Netware 3.12 to Clustered Netware 6.0 servers with eDirectory 8.6.2.

Confidential, New York, NY

Distributed Applications Specialist

Responsibilities:

• Architected and implemented multi-site Windows 2000/Active Directory Forest and Domain structure for migration from Netware/NDS and worked with team of migration consultants
• Participated in major NDS migration from Netware 3.1x environment to Netware 4.2 and Netware 5.0 in preparation for Y2K compliance
• Supervised Desktop Support Staff in migrating bindery user accounts and printers to NDS environment
• Installed numerous Compaq ProLiant Servers running Netware 4.2, 5.0, and NT Server 4.0
• Monitored daily health of Compaq servers and network using Insight Manager Software and ManageWise 2.6
• Installed and configured Netscape Enterprise Web Server for Netware in preparation for corporate Intranet
• Installed, configured, and maintained DNS/DHCP server for entire network
• Installed and configured two Compaq DLT II 35/70 Tape library systems running ArcserveIT
• Provided third level support to helpdesk and desktop support staff
• Created distributed desktop applications for deployment using ZEN Works for Desktops 2.0
• Managed Cisco 6500 and 6000 layer 3 switch port assignments using Ciscoworks 2000 software GUI
• Installed, configured and managed Novell BorderManager 3.5 server for corporate Internet access.
• Performed monthly network security audit reports using Bindview Enterprise Management Software.

Confidential, New York, NY

Computer Systems Manager

Responsibilities:

• Managed 3 servers consisting of Novell Netware 3.12 and 4.11 network of 200 nodes, CA FaxServe, Windows 95, Windows 3.11 and legacy DOS applications workstations, new workstation and server installations, software and hardware configuration, network cable runs, and supervising the purchase of equipment
• Installed small 10 user Netware 4.11 LAN for remote office in North Carolina and remotely managed using PC Anywhere from NYC office

Confidential, NY

Junior Systems Administrator

Responsibilities:

• Assisted Network Manager with daily systems administration of Netware 3.12 and NT 4.0 servers in a small 100 node environment as well as desktop support to end users
• Installed and configured medical claims imaging system using Windows 95 and OCR software
• Performed maintenance and repair of workstations and servers

Professional Experience & s ( Confidential .)

• Recommended purchasing of hardware and software
• Wrote small programs in Clipper 5.2 to convert ASCII text files to indexed DBF format for member information import into claims processing system

Addendum to Skills & Competencies

Computer/Networking Skills

Software/

Protocols:All versions of Microsoft Windows Desktop and Server Operating Systems (9x through Windows 10/Server 2016), VMWare Server & vSphere, Microsoft Exchange 2000/ 2003/20, WSUS, HP/Compaq Insight Manager, Goodlink Server, BES, DOS, Powershell Scripting, TCP/IP, DHCP, DNS, WINS, NetBEUI, Clustering & High Availability, Veritas BackupExec, Commvault Simpana Enterprise Backup, Symantec Antivirus Corporate Edition, TrendMicro products, Kaspersky AV products, Sunbelt Vipre Email Protection for Exchange, Forefront Online Protection for Exchange, Citrix Xenapp, Paragon Partition Manager, Network Associates Netshield & VirusScan, TrendMicro AntiVirus, Symantec PC Anywhere, Veritas Volume Manager, Symantec Storage Foundation Works, APC Powerchute Plus UPS Monitoring Software, Norton Utilities, Microsoft Internet Explorer, Firefox, MS Office Professional Suite 2003/2007/2010, 2016, Robocopy