PROFILE SUMMARY:

• Around 10 years of experience in managing Windows, Linux, Network, Virtual & cloud environment for Financial, Telecom & Federal government clients.
• Hands on Experience in Installing, Configuring & Troubleshooting VMware ESX 5.0/4.1/esxi 5.x Servers
• Experience with VMware vCenter Lab Manager for installing and maintaining the operating systems, deploying and managing the applications
• Providing leadership & administration on XenApp migrations; versions 4.5/5.0/6.0/6.5
• Experienced as VMware Engineer and System Administration for Implementation and extensive Support of Windows 2012R2, 2012, 2008 R2, 2008, 2003, 2000 and NT Servers on HP, Dell
• System Administration (Linux, VMware, Solaris, VERITAS Volume manager & VERITAS clusters, Redhat Cluster, Pacemaker
• Configured the Web Server interfaces, session management, and virtual hosts for WebSphere Application Servers.
• Installed and configured Apache HTTP Server plug - in to proxy the request from Apache HTTP Server to the WebSphere and WebLogic Servers.
• Administrator VMware VDI / Vsphere
• Deployed Enterprise applications to WebSphere application server Tomcat and Biztalk server.
• Motivated, enthusiastic, and pro-active System/Network Administrator with an excellent 'can-do' attitude. Expert in VMware Windows Server System Administration skills
• Experience in handling project deliverables for clients.
• Good Experience on XenApp (application publishing & terminal server), XenDesktop, Xen Client/Synchronizer, VB Scripting, Microsoft Roaming Profiles
• Involved in Building, Configuring and Managing VMs in VMware Vsphere 5.0 environment using vCenter server
• Responsible for day to day Windows and VMware activities and troubleshooting.
• Knowledge on VMware ESX Server security tasks creating and applying Roles and Permission within Active Directory Users and Groups, Configuring VMotion, Resource Pool, and DRS, HA Cluster, cloning and migrating VM machines
• Involved in designing WebSphere Application Server features for High Availability, Load Balancing and Work Load Management.
• Experience in Windows Active Directory administration, DNS, GPU, GPO, and DHCP.
• Experience in handling more than 3000+ mix of Windows & Linux servers, 200+ ESXi servers and vCenter & HyperV servers.
• Installed and configured VERITAS Volume Manager (VxVM), Disk and file system management through Veritas Volume Manager, Solaris Volume Manager and Solstice Disk Suite on Solaris and using Logical Volume Manager (LVM) for other flavors
• Installation of tools like RSA soft token, Veritas, Netbackup client other Confidential project related tools
• Experience in working with WSUS and SCCM 2007/2012/2016 , Symantec Altiris.
• Build server deployment on Cloud (EC2) servers with help of DevOps tools like Puppet
• Efficiently co-ordinate with tech representative and vendor to resolve the problem
• Automated the cloud deployments using chef, Python and AWS Cloud Formation Templates.
• Strong problem solving skill and knowledge of ITIL processes like, incident management, change management, patching cycle and also knowledge of Software Development Life Cycle (SDLC).
• Experience leveraging PowerShell in management of Exchange and Skype for Business
• Skilled on Shell scripting Perl
• Citrix XenApp, XenDesktop VDI, NetScaler design, development, and Tier 3 services.
• Installed and configured VxVM and VCS, and used VCS, and Veritas Foundation Suite (VxFS) to provide high availability and storage management
• Utilized PowerShell and other scripting skills to automate messaging processes and reporting
• Utilized PowerShell and replication and systems monitoring tools Utilized PowerShell and replication and systems monitoring tools
• Experience with Veritas Volume Manager (VxVM), Veritas File System (VxFS), Veritas Net Backup, Veritas Clustering with SAN, NAS environment.
• Good scripting skills PowerShell, Perl, Ruby and python.
• Technical proficiency in Linux Servers, AWS Cloud, Chef Automation, Build and Release using Jenkins, Server and System Logging and Monitoring, Infrastructure setup and management.
• Performing end-to-end incident management. Responsible for time-critical User Service/ Infrastructure
• Restoration, technical troubleshooting within complex IT systems environment. Working with customers, internal IT and infrastructure teams, third party data providers etc. throughout the service restoration process.
• Escalating and communicating in a timely fashion the status of major incidents and problems with IT and business stakeholders including executive management.

TECHNICAL SKILLS / EXPERTISE:

Virtualization Products: VMware ESXi, Hyper-V, KVM, Parallels.

Cloud Technologies: AWS, Openstack Cloud

Operation System and others: Windows Server 2xxx, Windows XP/Vista/7, Linux .

Application Servers: DHCP, DNS, FTP, SCCM, WSUS, WebLogic, Biztalk, WebSphere and Tomcat.

Tools: Solar winds, Spirent Avalanche Commander, IXIA.

Language and Automation: Ansible, chef, Puppet and PowerShell Scripting, Perl, Ruby and python.

KEY FEATURES:

• Successfully completed following testing for client Confidential:
• IOS upgrade for QFX 5100 switch.
• Contrail 3.x performance testing with Openstack using Spirent Test Center.
• Performance benchmarking for ESXi 5.x/6.0 and KVM.
• VMware ESX 5.0/4.1/esxi 5.x/3.5/4.0
• Successfully completed below projects for Federal Government Client - Confidential:
• Implemented Airtight Wi-Fi security applications for client machines.
• Upgraded Symantec Endpoint Protection across the environment.
• Installing SCCM 2016.

WORK EXPERIENCE:

VMware Admin / System Engineer

Confidential - Middletown, NJ

Responsibilities:

• Managing U-Verse, Confidential Now & IPTV lab which hosts Windows, Linux servers & Cisco devices.
• Addressing the security vulnerabilities for Linux/windows machines.
• Administration of Veritas Volume Manager and Veritas Cluster issues
• Installation, Configuration and Administration of VMware ESX 5.0, Virtual Center 4.0 Servers and also patching, management and troubleshooting of VMware, and ESX Servers.
• Monitoring project status and report project details to senior and executive-level management.
• Assisting in all phases of Project Management.
• Install and configured IBM WebSphere Application Server
• Installation, Configuration and Administration of VMware ESX 5.0, Virtual Center 4.0 Servers and also patching, management and troubleshooting of VMware, and ESX Servers
• Implemented WSUS/SCCM 2016 in the environment.
• Experience in installing, configuring and implementing the RAID technologies using various tools like VxVM and Solaris Volume Manager
• Expertise in middleware administration & implementation of web based enterprise applications on Tomcat in deploying, Configuring, Tuning, Clustering, Performance monitoring and troubleshooting admin related issues.
• Installation, Configuration, deploying and troubleshooting of Oracle WebLogic Administration Server.
• Designed documentation & implementation, monitored, and supported VMWare hypervisor, and XenDesktop VDI, and XenApp published applications to meet the business requirements of the healthcare services organization; 10,000 + end-users.
• Troubleshoot and support remote access technologies, including VDI, VPN, and Citrix.
• Installed and configured VxVM, VxFS and VCS on Linux Servers.
• Perform patch management, application packaging and distribution, and operating system deployment (OSD) using SCCM 2016.
• Logged in remotely to vCenters and implemented various tasks which included monitoring, updating, configuring and troubleshooting VMware hosts, vCenters and VMs
• Troubleshooting VERITAS Cluster Suite, Volume Manager, ESX 5.X.
• Worked on Zenoss monitoring tool, Splunk monitoring tool checking for alerts that are high needs to be cleared from Server hardware and VMware server operations aspect. Migrated
• Created, tested and deployed packages for corporate software and third-party vendors to a global environment using SCCM 2016.
• Installed, configured and implemented the RAID technologies using various tools like VxVM and Solaris Volume Manager.
• Skillful use of PowerShell in migration, configuration, and administration of Windows network, database and messaging environments
• Configured and maintained new VM’s and Installed Microsoft Windows 2008/2003 Servers, managing VM’s and ESX servers by using VIC, Putty and Web Access and installing the VMware Tools on the VM
• Perform DevOps activities using configuration management tools i.e. Ansible and Chef.
• Performing various troubleshooting and maintenance operations in Windows Server environments.
• Providing regular incident and change notifications (planned & unplanned) to impacted lines of business and senior managers with appropriate data including business impact, application affected and relevant details regarding incident resolution.
• Experience in installation, configuration and volume/disk management using Veritas Volume Manager (VxVM), Solaris Volume Manager (SVM) and Veritas File System (VxFs) in Solaris and logical volume manager (LVM) in Linux. Installation and administration of zones on Solaris 10.
• Physical Servers to Virtual Server and Virtual to virtual - using VMware Converter
• Manage weekly and monthly Incident review meetings.
• Experience on creating host profiles and deploy to hosts in aVMwareclusters.
• PowerShell scripting was used to automate report generation, license assignment, and changes to specific user groups or individuals
• Experience writing code in Shell, Perl, Python
• Prepare and track various sub-plans of the project plan such as Project Confidential, Project Schedule, Communication plan, Release plan, Issue log, Risk Management Plan, Change Management Plan and change orders and Resource Management plan.

Confidential, Manassas, VA

Responsibilities:

• Administration and maintenance of Windows & Linux servers including DNS, DHCP, Active Directory and Group Policy, security patch updates using WSUS, SCCM 2007/2012.
• Created new VMware virtual machines to meet the specifications provided by the Client
• Managing Symantec Antivirus update across the environment.
• Configured VCS for switching over the service groups between systems depends upon requirements.
• Troubleshooting the Hung VM Sessions on ESX Host and sending the files to VMware support for resolutions
• Application packaging/virtualization delivery & support using Citrix Xenapp AppCenter, Citrix Streaming Profiler, VMWare Thinapp, Systems Center Configuration Manager, Windows Server Group Policy Mgmt, Appsense Application Mgmt
• Laying out the file systems, volumes, building rootdg and mirroring for redundancy using VxVM.
• Administration of Veritas Volume Manager and Veritas Cluster issues.
• Configured and maintained new VM’s and Installed Microsoft Windows 2008/2003 Servers, managing VM’s and ESX servers by using VIC, Putty and Web Access and installing the VMware Tools on the VM
• Planned upgrades and roadmaps to upgrade sites from the SCCM 2007 to SCCM 2012.
• Create Advertisement/Collections/Packages with SCCM 2016.
• Migrating Window 7 to windows 10 Enterprise using SCCM.
• Handling client calls and interact with the customer with respect to their day to day requirements and prepare the package for the customer and release them to the customer using SCCM. Provide the Reports for better visibility of the customer.
• Managed the disk using VxVM.
• Supported and Managed VMware ESX 3.5 and 4.0 infrastructure for production/non production environments including HA/DRS Clustering.
• Installing applications, software updates & patches on client machines using Symantec Altiris.

Confidential, Middletown, NJ

Responsibilities:

• Writing Test Cases for ESXi, KVM functional & performance testing.
• Performing server (HP/Dell) certifications using applications like DNS, DHCP, RADIUS, NTP and network traffic simulator tools like Spirent Test Centre, Avalanche Commander.
• Providing technical support (Wintel and VMWare System) to users for issues related to server and desktops
• Coordinated all project documents are stored and maintained in the project folder.
• Analyzed development of schedule, WBS, estimated packages during the different phases of a project.
• Configuration management, changes/ problem report tracking
• Managed servers and client computers using SCCM 2007 thus reducing costs of maintenance of the systems.
• Build Win7 & Win10 systems from SCCM.
• Created advertisements, collections, packages, managed SCCM clients via SCCM 2007/sccm2012, MDT 2010.
• Creating and updating tickets for change and incident management to document monitoring and recovery steps. Capturing incident follow-ups and completing formal post implementation reviews.

Confidential, Troy, MI

Technical Engineer

Responsibilities:

• Provide management and management systems updates on current status of incidents, changes and requests being executed.
• Physical Servers to Virtual Server and Virtual to virtual - using VMware Converter
• Experience on creating host profiles and deploy to hosts in a VMware clusters
• Administered Windows 2003/2008 Active Directory, DNS & DHCP.
• Volume management using ZFS, SVM and Veritas Volume Manager (VxVM) and disk mirroring on Solaris Servers.
• Logged in remotely to vCenters and implemented various tasks which included monitoring, updating, configuring and troubleshooting VMware hosts, vCenters and VMs
• Built new windows physical/virtual server as per requirement from client.
• Providing support to blackberry users.
• Work with key platform vendors (Microsoft, HP, Dell) for support to resolve issues as well as platform strategy development.
• Analyze SCCM log files, provide patch management support and maintenance window operations
• Develop and execute a plan on patch management.
• Uses standard ITIL Methodology to analyze and streamline existing business processes and assists in creation of new business processes.

Confidential

Wintel Engineer

Responsibilities:

• ProcessanddelegateescalationsbetweendifferentRegionalITSupportTeam(US,Europeand APAC).
• Managingincidentqueue & assigningincidenttotheonshiftengineers&achievingmaximumresolvedcount.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Planning the patch update, Symantec NetBackup upgrade on server as per the schedule available from application team.
• Worked with ticketing & request system alert.
• Worked with DCO & Vendor in case of hardware failure.
• Worked with backup team for backup failure issues.
• Decommissioning of servers.
• Providing L1 support to UNIX machines.
• Experience in working with HP/Dell (HPSIM & Dell Open Manager) server management tools.

Confidential

Technical Engineer

Responsibilities:

• Leading R&D team in test & certification of Microsoft security patches before deploying them on production servers.
• Providing technical support to users around globe on Antiviruses like Vipre, AVG, Symantec, MacAfee, BitDefender, TrendMicro.
• Testing the Microsoft patches before deploying them on client machines.
• Installation and configuration of ESX servers and VM virtual servers using VM-templates to facilitate server consolidation, migration and testing.
• Managed snapshots, clones, templates during patch releases and new server deployments.
• Analyze performance of physical servers to determine and customize virtual server specification.
• Experienced with HP, IBM & Dell hardware like desktop, laptop and other peripherals.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups.

Confidential

NOC Executive

Responsibilities:

• Installed, configured & administer Windows 2003 Standard and Enterprise Server.
• Configured of Domain Naming Server (DNS) and Dynamic Host Configuration Protocol (DHCP).
• Installing, troubleshooting and supporting of 1000+ Desktops, Laptops, Network Devices, and Computer Peripherals.
• Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies.
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
• Implemented user administration like adding, deleting and modifying user accounts
• Responsible for operations and maintenance for TCP/IP schema.
• Planning and scheduling the network down time for various upgrades and maintenance check.
• Support & Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues.
• Using tools like Empirix-Onesight, Site Scope and Solar winds to monitor health of network devices and servers.