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Senior Systems Developer/analyst Resume

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SUMMARY:

  • Confidential is a veteran of Confidential companies, with a demonstrated track record of solving problems, thinking creatively and sharing his knowledge and experience. His diverse background includes working with large - scale, world-class enterprise systems for high-visibility projects which helps make him a top-level technical expert with broad business knowledge.
  • Confidential is known for doing what he says he will do, taking initiative and ownership in projects and seeking out or creating opportunities to lead. He can identify and promote work that creates real value for clients and peers, and make sound decisions based on fact and analysis. Confidential is clear about priorities, assignments, and requirements, and can communicate openly and honestly in ways that move business quickly forward.
  • He has solid experience applying best practices to ensure the security and integrity of confidential and restricted information in a high-volume, high-demand environment and maintains an excellent grasp of data management principles, including relational databases, patterns, and service orientation. He will ensure delivery of the right product on time, understanding the value of the SDLC and the importance of leveraging processes effectively.
  • Confidential has worked to insure the required artifacts, events, and milestones are anticipated and included in the project plan by having experience working in all facets of project work.
  • He has the ability to devise, implement and manage solutions while juggling collaboration, deadlines, and project duties.
  • This includes gathering requirements, working with external lines of business, crafting documentation, managing high-impact deliverables and providing stable, easily-maintained solutions in complex technical environments.
  • IT solution provider specifically chosen by Confidential executive management for subsequent consulting engagements to perform root cause analysis and correct a $70MM project failure.
  • Took ownership of reviewing offshore coding and QA teams, establishing protocols and guidelines to increase software reliance and reduce defect rate by as much as 40% for migration project.
  • Uncovered and documented over 500 errors missed by QA team in AFS Loan Processing statements
  • Provided support to business units of Google, Amazon, Wal-Mart and Apple to create custom Fund Administration software solutions, meeting specialized requests for data delivery and ETL processing.
  • Managed technical solutions to project spanning over 100 applications and 4,000 data feeds, which processed millions of transactions nightly. Managed business analysts and the off-shore resources to resolve outstanding defects and improve clarity, eliminating 9,000 backlogged defects in a span of 2 years.
  • For 2nd largest global company, designed software enhancements to increase accuracy of forecasts 22% by connecting planning and execution systems, increasing collaboration with vendors and improving system integration. Performed and monitored QA efforts to ensure 100% error-free deployment.
  • Created new ADD (Aggressive Defect Detection) methodology to uncover defects early in project development phase, providing metrics and mapping of errors and identifying over 2,500 undiscovered defects in a span of 3 years. Per executive management, this was estimated to save 18 months from project timeline.
  • Fostered 10% improvement in meeting Logistics/Supply-Chain SLA’s due to ability to learn and improve complex logic, perform ad-hoc analysis, and apply solutions quickly and effectively.
  • Achieved 100% error-free conversion rate for $15.1BB merger of legacy commercial accounts into a new system, and 100% defect-free implementation for enterprise-wide software upgrades.
  • Led and managed team of offshore developers and support staff, reducing bottlenecks from communication and eliminating time impediments.
  • Performed peer and project reviews, and established standards and guidelines on project development and testing, resulting in 100% error-free deployment.
  • Designed over 1,000 batch applications, processing 2 million+ rows of transactional/customer data daily.
  • Created clear, concise documentation (Business/Technical Impact Analysis, BRDs, Application Specifications, Disaster Recovery Systems-Inventory) to satisfy internal auditing and Sarbanes-Oxley mandates insuring compliance and passing of external audits.
  • Designed and implemented successful upgrades for Passport/Nuclear Asset Suite, merging financial/GL processing with legacy Oracle systems and data into a new data warehouse. Similar success from projects to migrate from Teradata to Hadoop processing. ed the Northern Trust for Signature Service for leading team of tax analysts to apply enterprise-specific IRS regulations.
  • For contributions to creating a more positive and productive work environment, ed the Five Star Service for Excellence by Hewitt Associates.
  • Chair of Change Advisory Board, orchestrating complete overhaul of processes and streamlining production installations: reducing time to deploy by 3-5 days while reducing failure rate by 15%.
  • Co-Chair of Enterprise Data & Analytics Diversity & Inclusion Tactical Team; Honorary Vice President: Toastmasters International

TECHNICAL EXPERTISE:

  • Team Lead, Systems Development Life Cycle (SDLC) in Agile, Waterfall and Rapid Application Development (RAD) methodologies, Requirements Analysis, Structured Code Analysis/Design, QA Testing, Defect Resolution, Documentation in native English, Service-Oriented Architecture (SOA) and Business Process Management (BPM), Root-Cause Analysis, Issue Management, Team Collaboration and Leadership, System and Database Analysis; Supply Chain, Warehouse, PS Financials, SAP Modules FI/HR/ERP/CRM, Imports, General Ledger, Accounts Payable, Technical Writing.
  • Established and maintained protocols and procedures for system and user-acceptance testing. Pro-actively identified and evaluated deviations to formal QA plan, communicating these risks to business areas and management.

TECHNICAL EXPERIENCE:

TSO/ISPF, Cobol, MVS, TSO, JCL, File-Aid, Expeditor, VSAM, Hogan (DDA/ILP), WebSphere/MQ, IBM Sterling (Gentran), CICS, PL/1, EDI incl Vector:Connexion, ETL processing (IBM DataStage et al), Java, Easytrieve, Crystal Services Quick Reports, Exstream, SAP/ERP, BizTalk, Teradata (BTEQ, Multiload, FastExport, ODBC), UNIX, CA-ADS, SAS, CoolGen (CA Gen), Crystal Reporting, C/C++, SAP ERP Financials, IBM Utilities (incl SyncSort), Kronos upgrades, Endevor, Panvalet, CA Librarian/CA7, Control-M, HP/ALM/ALS, Test Director, MS Office, Sharepoint, SQL/Queries, Stored Procedures (Procs), SPUFI, MS SQL Studio with T-SQL, Visual Basic, Assembler, Tradestone Systems, WebMethods, Powerbuilder, HP Quality Center, Remedy/BMC, SAP ABAP, REXX, AFS Loan Processing MVS, Z/OS, AS/400 I-Series, OS/390, Unix, DB2, IMS, Teradata, Oracle, Data Warehousing, MS Access, Client/Server environments

PROFESSIONAL EXPERIENCE & CAREER HISTORY:

Confidential

Senior Systems Developer/Analyst

Responsibilities:

  • Provided a major productivity boost by upgrading legacy Rocket OS and hardware to RedHat virtual server with a current release of Rocket Multi-Value OS.
  • This benefitted HR, Payroll/Finance and Fleet Services by improving stability, access, and speed for all departments.
  • Actively Monitored Legacy and Vended software running infrastructure (Fire, Police, Public Transit, Permits, Payroll Checks and Inspections).
  • Provide custom software development and interfaces
  • Create highly customized reporting tools and portals for each department on an Ad Hoc basis.
  • Created thorough inventory of all 8,800 applications in use and documented them as well.

Confidential, Winston-Salem, NC

Senior Business Analyst / DB2 DBA

Responsibilities:

  • Created and updated documentation for enterprise-wide DBA group for new in-house data warehouse.
  • This included defining & mapping 7000 fields for use within the warehouse app.
  • Prepared enterprise DB2 system catalogs for consumption by Java Development team.

Environment: Enterprise LAN/Host/Mainframe/Distributed (ORACLE, DB2)

Confidential, Greensboro, NC

Senior Mainframe Programmer/Analyst

Responsibilities:

  • Approved validation scripts and prepared reporting for project leadership for AFS Vision Interface implementation, for both data and application sides of the migration.
  • Removed impediments proactively to eliminate 4 major milestone blocks and prevent project failure.
  • Provided mentoring for lead programmer to reduce bottlenecks in project timeline. Reviewed work of other QA analysts and offshore teams to filter out anomalies, false and duplicate defects.

Environment: Enterprise LAN/Host/Mainframe/Distributed (COBOL/DB2)

Confidential, Charlotte, NC

Senior Mainframe Systems Analyst

Responsibilities:

  • Performed performance analysis on core processing, identifying bottlenecks and areas for improvement. Able to increase free space in overnight batch schedule by 55 minutes nightly.
  • Created documentation (Use Case, Specifications, Requirements and Impact Analysis, Testing) to support proposed changes to processing.
  • Established QA protocols and testing functions for development team - including validation of unit testing, and executing systems-acceptance and client-acceptance testing.
Environment: Enterprise LAN/Host/Mainframe/Distributed (COBOL/DB2)

Confidential, Winston-Salem, NC

Senior Business/Systems Analyst

Responsibilities:

  • For Global Manufacturing Chain, completed full analysis of a legacy standalone application, which was business-critical and could not be migrated to new platform without full a report of the technical logic and business functionality.
  • Improved efficiency of processing and reduced project costs by finding duplication of functionality and processing within 2 distinct platforms.

Environment: Enterprise LAN/Host/Mainframe/Distributed (ORACLE)

Confidential, Raleigh, NC

Senior Mainframe Developer Analyst

Responsibilities:

  • Managed 22 applications and created interface between legacy SAP Passport and CAPS financial systems, including processing EDI and MQ/WebMethods (SOA/I) transactions and transmissions.
  • Designed and constructed new Teradata warehouse model as part of feedback loop, and directed the ETL and mapping efforts to populate it.
  • Advised management and made recommendations to resolve 6 problematic events uncovered during testing. Identified major milestone points and provided graphical interpretations in regular status reports or meetings.
  • Provided comprehensive analysis of processing and generated 450 pages of new production support documents for compliance with Nuclear and Sarbanes-Oxley regulations.

Technical skills: SQL, Stored Procedures, COBOL, JCL, EDI, MVS/TSO, MQ, EasyTrieve, File-Aid, Expeditor, VSAM, Endevor, HP Test Director, MS Office, SAP FI, DB2/IMS, ETL for Teradata, Informatica - Data Mapping, WebMethods SOA/I, Sharepoint

Confidential, Mooresville, NC

Senior Mainframe Systems Analyst

Responsibilities:

  • Resolved common production support problems and delays, by creating and providing centralized SharePoint site full of pertinent, useful supporting documents and engaging teams to utilize and organize the site. The new processing of information led to decrease in response time for production incidents.
  • Directed offshore resources on technical assignments and interfaces, reviewing work of 10 developers. Managed work of 4 analysts.
  • Corrected system errors for 1,800+ retail locations in real time 24/7.
  • Reduced system down-time, increasing national store profitability and the ability to accurately create employee schedule/demand forecasts.
  • Reverse-engineered and created technical documents for the Workforce Development system; conferring with business to add business functionality to documentation.
  • Supply Chain Planning and Logistics: Imports

Senior Mainframe Programmer Analyst

Confidential

Responsibilities:

  • Improved metrics for meeting SLA by 5% for forecasting/replenishment system.
  • Improved scheduling of batch processing, increasing open window by 7%. Eliminated gaps in batch application processing which delayed critical-path delivery of data.
  • Corrected faults with MQ delivery of data by identifying root cause of transmission failures.
  • Reviewed QA processes to insure relevance to project and alignment with project requirements, reducing false defect reporting and increasing accuracy of management reports.
  • Conducted walk-throughs of system enhancements with line of business as quality control checks.

Technical skills: QA/system analysis, database analysis, SQL, Stored Procedures, IBM Sterling Gentran, COBOL, CICS, JCL, EDI, Java, MVS/TSO, MQ, File-Aid, Easytrieve, Expeditor, VSAM, Endevor, Test Director, MS Office, DB2, CA-ADS, Crystal Reporting, IBM Sterling, BizTalk, Java, Websphere, WebMethods analysis, Teradata Data Mapping

Confidential, Winston Salem, NC

Senior Mainframe Application Analyst

Responsibilities:

  • Executed full end-to-end batch cycles of national production processing system, ALL accounts.
  • Improved existing testing procedures as well created a comprehensive instructional manual (212 pages) to fully document the conversion process and the specific testing protocols, designed to meet QA standards. Achieved 100% error-free processing for production run of conversion.
  • Performed preparation of test/simulation environment, scrubbing, and twelve monthly simulations of full production data conversions.
  • Performed error and root-cause analysis in HOGAN applications for any abends.
Skills covered: SQL, Stored Procedures, COBOL, JCL, TSO/ISPF, HOGAN (ILP), Sterling Vector:Connexion, File-Aid, VSAM, Easytrieve, Endevor, CA7, MS Office, DB2, Data Mapping

Confidential, Columbia, SC

Senior Mainframe Systems Analyst

Responsibilities:

  • Ensured compliance with Federal mandates for processing healthcare information, including extensive regulation surrounding HIPAA laws by updating logic to reflect new laws.
  • Collaborated with distributed systems engineers to insure data hand-off stability and security.
  • Updated source applications and tested modifications per directions of business analysts and subject matter experts, providing updates thoroughly tested to achieve NO errors in production.
Skills covered: SQL, Stored Procedures, Data Mapping, Micro-Focus COBOL, EDI, JCL, TSO/ISPF, File-Aid, Easytrieve, Endevor, MS Office, CA-ADS, REXX and DB2.

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