OBJECTIVE

Accomplished IT Professional in search of a challenging opportunity in the area of Enterprise System Administration, management, and design.

TECHNICAL COMPETENCIES

Microsoft Windows 2003/2008/2012/Win7/XP, MS Exchange 5.5/2003/2007/2013, Active Directory, VMware ESX 3.5/5.x, VMware Horizon View, Office Suite 97-2013, EMC Clarion, VMAX, and VPLEX, Cisco UCS, vCops, Powershell, ADFS, O365, Trend Micro Scan Mail, Trend Deep Security, McAfee, BlackBerry Enterprise Server 4x/5x, Symantec Enterprise Vault, Quest Tools and Active Roles Server, Commvault, Citrix, HIPAA and SOX Sarbanes Oxley Act compliance knowledge.

CAREER HIGHLIGHTS

• 10,000 mailbox migration from Exchange on Premise to O365 in a Hybrid and Centralized transport model, Leveraging ADFS and DirSync.
• Designed and performed upgrade for an Exchange 2003 to 2007 messaging environment with 5000 mailboxes. Leveraged VMware in HA configuration for entire Exchange messaging environment.
• Technical Lead on an Active Directory and Exchange migration from 2 Source Domains/Forests into one Forest. Performed with Quest Migration Tools to provide seamless transition and minimal interruptions, while moving over 6000 objects and 600GB of email.
• Built out a Multi Site Active/Active vMware Stretch Cluster containing 60 hosts and over 900 Guests, leveraging EMC's VPLEX virtual storage technology.
• Deployment of vMware view infrastructure for 4000 guests, running across 6 clusters.
• Project Lead on Active Directory automation to streamline new hires, Terminations and key Attribute population directly from Lawson feeds using Quest Active Roles Server and Quick Connect.
• Technical project lead on migration from NT 4.0 domain and Exchange 5.5 to Windows 2003 Active Directory and Exchange 2003 in an Active/Passive cluster. I was able to complete this project design and implementation ahead of schedule and 12,000 under budget.
• Technical coordinator for Public web site design and deployment. Managed timeline for project deliverables and implementation schedule, and designed network architecture. Implementation consisted of a high availability website using all HA components, which included Clustering, load balancing and replication.

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer III

• Manage and maintain an Exchange 2013/O365 messaging environment containing over 10,000 mailboxes.
• Maintain and support core vMware environment containing over 120 Hosts and 4900 Guests.
• Responsible for all aspects of the email environment, which include design, monitoring, patch management, AV, Spam gateway, Email Encryption, Archive, and Blackberry/Mobile environment.
• Develop appropriate Policies to stream line processes and handle system controls and security.
• Maintain Archive solution running on Symantec Enterprise Vault.
• Provide Tier 3 support for backend server infrastructure for over 900 servers and applications.
• Primary area of focus is Messaging, Archive, AD, SAN, VMware, Backup and Disaster Recovery.

Confidential

Systems Administrator

• Develop, coordinate and guide strategic IT planning, of policies and trends throughout the organization. Extensive experience with IT General Controls and audit assessments to include SOX, and HIPAA.
• Administer and maintain security access for multi-site environment which includes 200 users, Security access includes AD, SQL, Exchange, VPN, RRAS, Web and file/print.
• Responsible for daily log monitoring and system maintenance on 55 servers through out 3 separate environments, also ensure that patch management is kept current and documented for all systems, while always preparing for system upgrades and consolidation efforts.
• Manage 2 help desk technicians ensuring that responsibilities are delegated and tasks assigned are carried out timely and professionally.
• Monitor and test daily backup procedures ensuring mission critical data is properly backed up to tape in the event of a system failure.
• Redesigned the corporation's entire security model to meet current standards and ensure that all employees can perform their daily tasks while reducing security risks.
• Developed and tested Disaster Recovery plans including detailed documentation, testing procedures, pre-positioning and allocation of necessary resources.

Confidential

Jr. Network Administrator

• Performed Windows NT to Windows 2000 migration for 150 desktops and laptops leveraging Symantec Ghost and Microsoft's Sys Prep tools which help reduce the TCO of the department.
• Implemented a Quality Assurance environment to mimic our production environment to allow for proper testing of custom built applications and processes.
• Responsible for implementation of company wide policies and procedures related to IT infrastructure, which includes systems specifications, security guidelines, and policies.
• Assisted network manager with all security, server related issues, and all new projects and implementations.
• Provided one to one and phone support to 150 local and remote users for all needs of hardware and software issues.
• Designed and developed a database application that is used to manage the company's assets valued over 1 million and track hardware and user related trouble tickets.
• Trained, guided, and managed one desktop support technician.

• Performed all hardware and software purchasing for entire company's needs, as well as managed critical vendor relations for all technologies.

Confidential

Support Specialist TSG Technology Support Group

• Provided support for LAN/WAN users in a multi platform - multi location environment.
• Duties included but not limited to backup logging of 3 servers, cellular communication problems, hardware replacements, OS installs, software upgrades, server and workstation audits, printing problems, and training users.
• Assisted with migration from Token ring to Ethernet network. My role in the migration consisted of switch programming, and NIC replacements in servers and desktops.

Confidential

Desktop Support Technician

• Upgraded user workstations to new Dell and Compaq desktops and laptops.
• Configured new machines for an NT 4.0 domain.
• Installed and configured Novell Client and verified connectivity to Novell file servers.
• Installed network printers and restore user profiles.
• Reconfigured peripheral hardware including hard disks, zip drives, local printers/scanners, and PDA's.