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System Engineer Resume

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Plano, TX

SUMMARY

  • Technically skilled, IT professional with superior problem solving skills. Extensive experience in Unix Engineering and System Administration; effective at multitasking and working under pressure to accomplish overall objectives. Proven ability to lead and motivate high performance teams.
  • Comfortable managing systems, projects, and teams in a range of IT environments. Proven ability to create and deliver solutions tied to business growth, organizational development, and system organization. Skilled problem identifier, troubleshooter, and adapts easily to new environments.

TECHNICAL SKILLS

  • Account management
  • Project management
  • System Administration
  • Strategic Business Planning
  • Contract/Vendor management
  • Project forecasting

PROFESSIONAL EXPERIENCE

Confidential, Plano TX

System Engineer

Responsibilities:

  • Managed decommissioning effort at company datacenters to support project demand.
  • Managed requests for 3rd party vendor removal of server and network devices and tracking the process using a number of internal tools including BMC’s Remedy / ITSM, Maximo, Toad, DTT, Nlyte, Sharepoint, Esmart, Blade Logic, and WebEx.
  • Researched work orders, generated reports and advanced tickets in queue as needed.
  • Identified equipment locations across multiple sites, tagged specific devices and coordinated equipment removal and disc wipes.
  • Created weekly SQL reports and distributed to appropriate work groups.
  • Uploaded reports for vendor partners as Maintech, SIMS, and Cloud Blue.
  • On call as needed.

Confidential, Plano TX

IT Manager

Responsibilities:

  • Managed AIX platform at all datacenters to support project demand.
  • Managed capacity to ensure equipment is staged in advance of actual need.
  • Initiated and managed all server deployments within the platform.
  • Managed vendor relationships with regards to Power systems.
  • Designed and procured hardware, quarterly as part of a bulk buy, keeping up with the latest offerings and reducing overall spend.
  • Worked as the Product Owner of the AIX Agile team.
  • Maintained Power Frame and LPAR mapping to report Frame and LPAR level resource allocations.
  • Worked with the automation team to create AIX images to facilitate automated builds of AIX LPAR’s.
  • Managed project team to build, maintain, and support UNIX servers in all data centers.
  • Managed CPU and Memory pools in an effort to maintain high utilizations to keep license cost low.
  • Maintained Power hardware and software maintenance contracts.
  • Worked as the focal for datacenter migration efforts on Power systems.

Confidential Plano, TX

AIX Engineering/Support

Responsibilities:

  • Developed operational plans for new environments.
  • Provided critical feedback on roadmaps and features on AIX and Power hardware as part of the IBM Technical Collaboration Council.
  • Worked with business leaders and Project Managers to design solutions running on Power hardware, ensuring efficient use of hardware.
  • Interacted with production support teams.
  • Designed current and future IBM systems.
  • Worked as focal with IBM for a beta of the Trusted Surveyor software package.
  • Reviewed all Unix related changes for standards, review implementation steps which reduced the number of changes that result in issue by 20%
  • Oversaw Disaster Recovery systems and provide knowledge for Disaster recovery tests.
  • Provided support for applications on the IBM AIX platform.

Confidential, LA/Plano, TX

Senior Systems Administrator

Responsibilities:

  • Application Support / System Administration.
  • Information Security ( AIX, LINUX)
  • Server installation and configuration
  • Server and application upgrades
  • Power HA clustering
  • Performance Tuning
  • Capacity planning
  • UNIX/Linux group and Id creation
  • User account maintenance
  • TSM Administration.
  • End User education
  • Create and update shell scripts
  • Troubleshoot user questions and problems

Confidential - Covington, LA

System Analyst/Senior AIX administrator

Responsibilities:

  • Application Support / System Administration.
  • Wholly responsible for AIX technical support operations.
  • Managed ESS Storage servers and SSA drive configurations.
  • Implemented ADSM/TSM backup application on IBM Power hardware and windows servers in multiple locations. Designed disaster recovery failover back to either location.
  • Completed IT Disaster Recovery procedures and manuals. Successfully conducted annual recovery tests.
  • Implemented Tivoli Monitoring solution to provide full pro-active monitoring, alerting, and capacity planning of all UNIX systems.
  • Implemented physical security system and access control for Corporate Office, Made recommendations on methods to improve the protection of company property and assets.
  • Functioned as IT facility manager implementing and maintaining Corporate Computer room, UPS, Generator and AC systems.

Confidential - Metairie, LA

Service Manager August

Responsibilities:

  • Provided installation, configuration, backup/restore, printing, maintenance, problem resolution, and upgrades on IBM RS/6000 and SCO Unix servers.
  • Provided support of hardware and software for the Distribution customer base.
  • Developed a Service Initiative for PC’s and printers. Sold service contracts. Hardware repair of contracted equipment.
  • Delivered turnkey hardware solutions for support of Wholesale Distribution software. Hardware included, network equipment, PC’s, dumb terminals, and printers. Handled network connectivity of Ethernet circuits on patch panels within network closets.

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