SUMMARY:

• Cisco Certified Network Associate (CCNA) 4 August 2016 CSCO11494208
• Security+ 5November 2010 COMP 001020180488
• TS SCI Full Scope Lifestyle Polygraph Clearance
• 17 years of military telecommunications experience in US Air Force
• 10 years of first - line supervisory experience in a Command, Control, Confidential, and Computers (C4) environment
• 17 Years of experience working in the Information Technology arena

PROFESSIONAL EXPERIENCE:

Confidential

Operations Systems Engineer

Responsibilities:

• Monitored and maintained the information system
• Responded to system alarms, ran commands to clear system alarms, documented the problem, and followed-up with the associated groups to determine the root cause.
• Generated and analyzed system reports. Provided briefings to management
• Responded to network issues, troubleshot network problems and assisted with the restoration of network connectivity
• Performed basic Unix commands

Confidential

Network Engineer

Responsibilities:

• Installed and configured Cisco (2800, 3800 and 3900) series routers
• Installed and configured Cisco (2900 and 3750) switches
• Used Microsoft Visio drawing software to create and update network drawings
• Created Voice and Data vlans. Configured port-security on vlans
• Monitored the network using WhatsUp Gold monitoring & management software
• Configured, tested, and maintained WAN/LAN equipment and related services
• Identified, diagnosed, and resolved network problems
• Installed, maintained and troubleshoots encryption devices, i.e. KIV-7M
• Coordinated with Internet Service Provider to troubleshoot client WAN circuits
• Configured and troubleshoot voice port problems
• Worked with tech control and commercial carriers to resolve circuit outages
• Assisted with the administration and maintenance of the telephone system, including telephone switches
• Installed, and troubleshoots network cabling infrastructure, including a variety of local area network equipment
• Uses Remedy tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems
• Managed day-to-day operational aspects of the project
• Liaise with clients and subcontractor on an ongoing basis
• Resolved and /or escalates issues in a timely fashion
• Ensured timely and accurate invoicing, and monitors receivables for project
• Followed up with clients, when necessary, regarding unpaid invoices
• Facilitated service request between clients and service provider
• Effectively communicated relevant project information to Program Manager
• Continually sought opportunities to increase customer satisfaction and cement client relationships
• Determined and assessed the need of additional staff and/or consultants

Confidential

Systems Administrator

Responsibilities:

• Enterprise Messaging System Operations
• Systems monitoring and Tier-2 Administration including problem resolution, anomaly analysis, system tuning, trend analysis, backups/restores, and account maintenance, user assistance, reports, briefings, etc.
• Worked with engineers to isolate and resolve system anomalies.
• Performed program-level running-system analysis and fault isolation and repair.
• Determined equipment to be used, order of use, peripherals and optimal system configuration settings
• Tracked system faults and ongoing work requests as well as corrective actions taken. All activities recorded in Remedy.
• Backup/restored magnetic tape. Archived system configuration and operational data.
• Provided to less experienced System Administrators.
• Monitored and Managed the network with What’s Up Gold management software
• Scheduled and performed server maintenance activities.

Confidential

System Administrator

Responsibilities:

• Member of the Integrated Exploitation Capabilities (IEC) Deployment Team.
• Built full and partial suites for the IEC project for deployment to the field.
• Installed, configured and administered Windows and Unix operating systems
• Reviewed release notes and applied patches, Information Assurance Vulnerability Alerts (IAVA), and routine operating system and software package upgrades on the Project’s systems
• Performed Workstation and Server installation and configuration activities.
• Imaged Windows workstations for worldwide dissemination.
• Calibrated special imagery Monoscopic and Stereoscopic CRT Monitors for use by operations personnel.
• Maintained projects data storage consisting of a NetApp Filer FAS940. Increased storage capacity as required.

Confidential

System Administrator

Responsibilities:

• Performed a variety of complex assignments associated with managing and controlling computer systems.
• Performed numerous routine tasks associated with the administration of complex, operational computer systems.
• Used Active Directory to create, delete, lock and unlock user accounts.
• Performed hardware and software package installations, printer support, and network connectivity troubleshooting.
• Performed system backups and restores.

Confidential

Network Engineer

Responsibilities:

• A member of the Network Integrations team
• Rack and stacked Cisco 6500 series switches and replaced modules.
• Installed maintained and modified Ethernet, Fast Ethernet and Virtual LAN networks.
• Experience in implementing, and troubleshooting VLANs using Cisco and Fore equipment
• Performed: Installs, Changes, Moves and Surplus (ICMS) on network equipment, cables, and connections as identified in Service Request Remedy Tickets or Work Orders
• Performed Pre-implementation Surveys (PIS) to determine network needs and resources both at the user level and at the infrastructure level. Track, monitor and follow up on problems and participate in problem solving efforts
• Used the Fluke net tool and One touch Series II network tool to troubleshoot and repair network connectivity issues

Confidential

Staff Technician Leader

Responsibilities:

• Installed, programmed and performed maintenance on Comdial Executech 2000 and DXP Telephone Systems.
• Ran cross-connect wire. Fabricated and tested Amphenol connectors. Install and terminate telephone station cables.
• Installed and performed maintenance on 1A2 Key System, multiline phones, STU III, and fax machines
• Installed, terminated, and tested: voice, data and fiber optic cables in accordance with EIA/TIA standards. Used WireScope150 to test and certify Cat5 and fiber optic cables. Experience with wire wrapping, 66 and 110 termination tools, hardware, methods, and procedures. Installed electronic equipment, cable trays, equipment racks, mounting hardware and raceway. Formed, dressed and punch-down cables in telephone closet.

Confidential

Computer Systems Analyst-Inside/Outside Plant Technician

Responsibilities:

• Installed and configured the Xylan, omnistack model 5000 switch. Activated/troubleshot connectivity issues from the Network Operation Center (NOC) to the customer’s desktop.
• Installed, maintained, tested and troubleshot; SIPRNET, and NIPRNET.
• Troubleshoot/repaired and installed data network cabling and components
• Installed, maintained, tested and troubleshot voice circuits from the Central Office to the premise. Added and deleted phones on the Lucent GR3 Definity Switch.
• Installed, terminated and tested Cat5 cables. Pin-out DB9 and DB25 serial cables.

Confidential

Systems Administrator

Responsibilities:

• Provided PC desktop support to the staff and tactical elements of the U.S. Naval Station.
• Configured TCP/IP address and Subnet mask on customers desktop
• Setup and configured local and network printers
• Responsible for tracking, monitoring and following up on problems and participating in problem solving efforts
• Troubleshoot/installed hardware components in a MS Windows environment
• Strong problem solving and troubleshooting skills, good Organization/Documentation skills and a team player

Confidential

Cable and Antenna Systems Supervisor/Specialist

Responsibilities:

• Supervised, planned and scheduled antenna systems installation maintenance action. Interpreted engineering sketches and drawings, project directives, and technical orders. Inventoried project and work order materials. Processed civil engineer work clearance requests.
• Installed and maintained radio-frequency coaxial cables; wave guides; pressurized transmission lines; lighting and lightning systems; underground, aerial, and buried coaxial and cable systems.
• Installed, spliced, sealed, terminated and tested copper and fiber optic cables. Performed tests of: electrical continuity, insulation resistance, voltage standing wave ratio and antenna gains.