SUMMARY

• Over 8+ years of Experience in providing IT infrastructure solutions on technologies like Office 365, MS Exchange, System Center, Active Directory, VMware, Hyper - V, Windows Server, Networking.
• Expertise in Active Directory design & support (GPO s, AD Schema, OUs, LDAP, Sites, Replication, etc.)
• Working noledge of Microsoft Exchange Server 2003/2010/2013 Hybrid, Outlook, Outlook Web Access (OWA) / Web Mail, Active Sync, email queue and Exchange Push Mail for mobile devices
• Office 365 Exchange Online Deployments and Migration
• Working experience of Exchange online and Skype for Business Online and Microsoft Lync 2010/2013.
• Experience in testing implementation of Skype for Business 2015 for IM, Voice, Video, and collaboration services
• Migration experience from On Premise Office 2010 to cloud
• Planned and Executed the Migration of Exchange Mailboxes and Servers from Cross Forest Domain.
• End to end Automation using PowerShell for User Account/ Mailboxes/ Distribution Group/ Security Group provisioning and management
• Expertise in creating Exception Group policies for Windows Server in AD
• Experience in Migrating Group and Exception Policies from one domain to other domain in AD forest
• Expertise in Installation, Configuration and administration working noledge of Office 365 & Microsoft Exchange 2013, 2010, 2007, 2003 administration
• Experience in Monitoring, managing and troubleshooting the server using tools such as event viewer, MMC, EXBPA, exchange management shell, PowerShell, message tracking tool, regsvr32, regedit, and regedt32
• Excellent hands on Managing forest, multi-tree, Active Directory Domain Infrastructure and Naming Services and AD Forest consolidation
• Have provided L2 support for Server 2003/2008/2012 on the components, Exchange 2003/ 2007/2010/2013 Hybrid, Active Directory, Networking issues wif DNS, DHCP, IIS etc.
• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews
• Excellent understanding of Created Product Backlog, Sprint Backlog and managed User stories.
• Participated daily stand-up meetings

TECHNICAL SKILLS

Servers: Windows Server 2003, 2008/R2, 2012/R2

Messaging Environment: Lync 2010/2013, Exchange 5.5, 2000, 2003, 2007, 2010, 2013 Hybrid and Office 365

System management tools: vCenter, SCCM, SCOM and DPM

Operating Systems: Windows NT, 2000, 2003, Windows XP, 7, 8.1, 10

Virtualization tools: VMWare, Hyper-V

Cloud: AWS, Microsoft Azure, Office 365

PROFESSIONAL EXPERIENCE

Confidential, Brenham, TX

Office 365 Administrator/MS Exchange Server Admin

Responsibilities:

• Excellent noledge of Agile based mythology project implementations
• Excellent noledge experience wif Office Pro Plus 365 portals, created/deleted users, whitelisted email addresses, delegated permissions, configured email client wif office 365 email address, configured mobile phones wif email clients, shared calendars and trouble shoot issues related to sharing, experience wif office 365 Pro Plus troubleshooting issues
• Excellent noledge of Office Enterprise 365 E1, E3 and E5
• Excellent noledge of Cutover, IMAP, Staged and Remote Move migration
• Office 365 Exchange Online Deployments and Migration
• Excellent noledge on Lync 2010/2013 and Skype for Business Online
• Worked on the administration of Windows 2008/2012 server, Microsoft Exchange server 2007/2010/2013 Hybrid.
• Creating and deploying of Operating System template images using VMware Infrastructure client
• Creating of standard Virtual Machines and templates for VMware ESX, VMs, and Cloning
• Creating snapshots, P2V Migration, Configuring Data stores in case of space constraints
• Migrated (P2V, V2V) Servers by using VMware convertor and updating VMware tools on Guest
• Hands on experience PowerShell scripting to migrate existing data for new 3rd party tool
• Knowledge in designing and implementing of Active Directory and Network Fundamentals Protocols such as TCP/IP, DNS and Group Policy
• Create user accounts, assign group rights, create distribution lists, maintain windows folder security, create group policies etc.
• Maintaining virus protection, OS & service packs, general operations, and providing back-up and disaster recovery
• Manage and troubleshoot Lightweight Directory Access Protocol autantication for applications
• Configure and troubleshoot AD smart card autantication
• Pinpoint and diagnose directory problems using in-depth troubleshooting diagnostics available to domain administrators
• Administered user and group accounts. dis includes user password resets, user creation and deactivation, user and group recovery from accidental deletion, user group creation, and membership management
• Install and configure users wif VPN access & remote access Experience wif System Center Configuration Manager (SCCM). Patching updates/ Application Inventory/ deploying software etc.
• Knowledge on TCP/IP, DCHP and DNS issues/concepts

Environment: Office 365, IMAP, P2V Migration, VMware, Windows 2008/2012 server, Microsoft Exchange server 2007/2010/2013 Hybrid, Active Directory, DNS, Outlook Anywhere, Lync 2010/2013 and Skype for Business.

Confidential, Providence, RI

Office 365 Administrator/MS Exchange Server Admin

Responsibilities:

• Architected and deployed the technology infrastructure wifin the environment, including Microsoft Exchange Servers, and Windows Servers Performed mid-migration and post-migration support to the enterprise
• Used Exchange Server Profile Analyzer to understand the current environment
• Utilized Exchange Calculator Sheet for Mailbox Sizing
• Cleaned up Active Directory user objects wif inconsistencies dat prevented them from synchronizing through DirSync to Office 365.
• Managed the deployment and migration of Lync 2010 to Lync 2013.
• Assisted wif the testing implementation of Skype for Business 2015 for IM, Voice, Video, and collaboration services
• Managed and configured Microsoft’s Office 365 Azure directory so dat it was properly synchronized wif the on premise Active Directory environment.
• Used built in Exchange migration tools to move data from on premise into Office 365 environment
• Administered daily tasks both for the on premise and the cloud environment through the use of PowerShell.
• Deploying and managing Enterprise Voice for Lync 2010/Lync 2013/Skype for Business
• Migrated user mailboxes from Exchange 2010 to Office 365
• Closed incident requests/tasks related to migration support.
• Provided analytic and problem-solving skills, combined wif the ability to assess complex problems and propose practical solutions
• Provided leadership and experience to assist technical team wif application development and deployment projects
• Wrote clear, concise technical documentation to communicate wif both the management team as well as the technical project team
• Create and Maintain documentation for AD, Exchange, AirWatch and Other IT procedures.
• Configure and Secure all personal and corporate mobile devices for enterprise mail using Airwatch Mobile Device Management system.
• Revamping Airwatch console by removing devices dat have been inactive for 30+days, maximizing access to resources and accelerating work efficiency.
• Managed Airwatch on premise Mobile device Mangement system.
• Ablity to move mailboxes between Airwatch on cloud to Airwatch on premise.

Environment: Exchange server 2010, Office 365, Windows Server 2008 R2 /2012 R2, Azure Directory, Active Directory, Lync 2010/2013, Skype for Business, Airwatch

Confidential, Raritan, NJ

Office 365 Administrator/MS Exchange Server Admin

Responsibilities:

• Worked closely wif the Office 365 migration team during large client migrations to assist and provide support
• Setup and maintained Microsoft Office 365 (SharePoint Online, Exchange Online)
• Proven experience installing and administering Exchange Server 2003/2007/2010 .
• Perform MS Exchange system administration activities involving install, update, configure and maintain servers
• Administration, Maintenance and Management of Mailboxes and Troubleshooting Exchange Components (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy Information)
• Setting up Exchange Server Archiving - archive items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders
• Manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.
• Good understanding about backup applications like Tivoli and Net backup and the various methods about backing and restoring Exchange Database and configurations
• Worked on upgrading, transitioning and migrating Exchange to the latest version.
• Setting up SMTP Archiving and Daily Health Checks for all Exchange servers.
• Manage Storage Groups, Clustered Servers and setup policies.
• Generate periodic reports on Mail flow.

Environment: Office 365, Exchange Server 2003/2007/2010, Office 365 Exchange Online, Active Directory, Outlook Anywhere.

Confidential, Atlanta, GA

Windows Server Administrator

Responsibilities:

• Managed inventory wifSMS2003/ SCCM 2007/ SCCM 2012
• Managed software distribution wif SMS2003/ SCCM 2007/ SCCM 2012
• Managed Patching for Workstations wif SMS2003/ SCCM 2007/ SCCM 2012
• Managed Servers patching wif SMS2003/ SCCM 2007/ SCCM 2012
• Created and deployed customized web reports
• Created as and when required the quires based collections
• Managed Windows Deployment Services infrastructure to allow for network installations of operating systems in SCCM 2007. Assisted support teams on packaging and release management best practices.
• Developed process to patch and support clients using Software Updates Management in SCCM.
• Documented processes and procedures in an effort to enhance efficiency across the team. Updated old documentation to be more in-line wif new versions of operating system and processes
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM

Environment: Windows 7, Windows XP, APP-V, SCCM 2003/2007, MDT, USMT, Windows server 2003, Windows Server 2008 R2.

Confidential

Windows System administrator

Responsibilities:

• Installing Windows 2008 R2 also deploying server VM from Templates.
• Installing configuring noledge of ADS, DNS & DHCP.
• Taking server backup and desktop imaging using Ghost backup utility.
• Creating users, groups and assigning permissions as per requirements
• Sharing folders and giving permissions for users
• Remote installation of software's & patches
• Adding computers into domain and Troubleshooting Operating System related issues
• Configuration, troubleshooting and installation outlook
• Managing Disk Usage and Disk Administration.
• Responsible for monitoring the status of the servers
• Handling incidents, troubleshoot, resolve or escalate to higher levels when required.
• Creating user and group accounts, Resetting user passwords

Environment: Windows 2008, 2008/R2, ADS, DNS, DHCP, Microsoft Outlook, Disk utility.