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It Systems Administrator Resume

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San Diego, CA

SUMMARY:

  • Server Management
  • Server/Technical/Help Desk Support for Nursing Homes, Methadone Clinics, Pharmacy & Hotels
  • Windows Server 2016/2012/2008 r2/2008 - Installation, Configuration, Management, Upgrading & Migrating
  • DHCP, DNS, AD, GPO, Print Management, DFS, Roaming Profiles, File/User Rights Security, etc.
  • Hyper-V and VMWare - Installation, Configuration, Migration & Management
  • Windows Server 2003 - Configuration & Management
  • Maintained QS1 Pharmacy Software with its Terminal Printer Feature
  • Security Solutions - Key Fob Management
  • Created/Deleted/Managed Key Fob Access to Various Facilities and Areas within the Facilities
  • ShadowProtect - Backup Solutions Configuration & Management
  • ESET Antivirus Server - Configuration & Management
  • Installation of Software along with Custom Templates to all Servers & Computers
  • DFS Server - Management & Configuration
  • Setup New DFS Management for Redundant Backups of Users Files, Shared Server Programs, SYSVOL, etc.
  • Windows Deployment Server - Installation & Configuration
  • Capture/Install Windows Images & Driver Packages
  • Windows Server Update Services – Installation, Patches & Updates
  • Maintained Corporate WSUS Environment to Apply Patches to Remote Servers
  • Exchange 2007/2013 – Configuration & Management
  • Assisted in Installation of Exchange 2013 & Migration from 2007 to 2013 including Mailboxes, Public Folders, Distribution Lists, Mailbox Datastores
  • Skilled in SMTP, SIP, Port Relays and Automatically Applied Email Address Policies
  • Lync 2007 – Installation, Configuration & Management
  • Created and maintained Lync Accounts for Key Employees at Various Facilities
  • Assisted with VPN Installation, Management & Troubleshooting
  • LAN/WAN – Management, Troubleshooting, Configuring & Enhancing
  • Constructed Default Schemes for both Static IP and DHCP Scope Management
  • ASA/Barracuda Firewalls, Cisco Routers, Cisco Switches, Cable Management
  • Assisted with Physical Installation of Cable Management at Remote Facilities
  • Assisted with Physical & Remote Management of Firewalls, Routers, Switches
  • Firewalls Include: ASA 5505 and Various Netgear FVS
  • Switches Include: Managed Cisco SG and Netgear ProSAFE
  • Routers Include: Cisco 2900 and 2911
  • Barracuda Web Security Agent – Installation, Configuration & Management
  • Monitored User Activity on Various Web Sites
  • Liquid Files for Secure Email Messages and Attachments – Configuration, Monitoring & Management
  • Created Various Accounts Dependent on Job Title Specifications
  • Monitored Account Activity and Files Being Distributed
  • PRTG Monitoring Software – Installation, Configuration, Monitoring, Updating/Upgrading
  • Setup Multiple Facilities within PRTG to Monitor Various Errors for Activities including:
  • Ping, SMNP, SSH, WMI, DNS, Active Directory
  • Created Custom Templates to Ping External Web Sites for our Methadone Clinics
  • PowerShell & Scripting
  • Created Many Scripts Applying Most Through GPO – Login Scripts, Exchange Shell Scripts for Public Folders, Distribution Groups, User Rights Migration, etc.
  • SQL Database Management
  • Intranet Portal SQL Database Reorganization of DBO’s
  • Training, Mentoring & Documentation
  • Trained IT Employees & Created Several 100 ‘How to’ Documents for all aspects of our IT Infrastructure
  • Wireless Access Points – Installation, Configuration & Management
  • Migrated from Cisco Access Points to Ruckus Access Points
  • Configured Access Points with Ruckus ZoneDirector
  • Windows 10/7/XP – Installation, Configuration, Management & Upgrading
  • Printer Management (Ricoh, Lexmark, Brother, HP, DYMO, etc.) – Installation, IP Configuration, GPO, Firmware/Driver Management
  • Desktop/Leased/Receipt/MagiCard Printers
  • Roaming Profile Setup and Synchronization Issues including Registry Edits for Shell Configurations
  • AD/Mailbox User Account Creation

EXPERIENCE:

Confidential, San Diego, CA

IT Systems Administrator

Responsibilities:

  • Plane Captain for a Helicopter Anti - Submarine Squadron
  • Checked all areas of the helicopters to determine appropriate steps for resolution
  • 6 Month Tour of Duty during Operation Iraqi Freedom
  • Honorable discharge

Confidential, Wilmington, DE

Carpenter

Responsibilities:

  • Installation and Repair of Windows, Siding, Doors and Roofing
  • Asbestos Abatement

Confidential, Kennett Square, PA

IT Systems Administrator

Responsibilities:

  • Maintained HIPAA compliant environment for over 2300 users at over 20 different sites with 3 IT technicians
  • Responsible for over 50 virtual servers, 20 physical servers and 16 domain controllers
  • Excellent and constant communication skills when collaborating with all employees including facility directors, nursing managers, corporate business/accounting, IT and nursing consultant teams
  • Production support/optimization activities with all employees
  • Project management/production/development/troubleshooting various aspects of the network
  • Integrated various servers, helpdesk, phones, security, POS systems, government/medical web sites, networking
  • 24/7 on call support
  • Travelled across multiple states to assist in all aspects of IT
  • Precepted/educated new hire IT staff

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