Office Manager Resume Profile
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SUMMARY OF SKILLS:
- Several years of experience in administrative support roles with senior and executive level managers.
- Proven ability to dictate meetings, reports, letters, and other correspondence and transcribe notes into a polished copy 50 wpm .
- Advanced level Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, Macs and PCs.
- Detail-orientated with exceptional writing skills and able to work with numbers e.g. data entry, auditing, coding, reports, spreadsheets, etc.
- Exceptional customer service skills and telephone etiquette developed through a variety of settings: small businesses, corporations, non-profits, and retail.
- Can handle multiple tasks while under pressure and resolve problems independently.
- Experienced in event planning, travel arrangements and high volume scheduling.
- Experienced in sourcing and recruiting sourced candidates via various Applicant Tracking Systems PeopleSoft, ADP, and Taleo , job boards Monster.com, CareerBuilder.com, etc. , and cold calling.
- Have supported and assisted executives and can confidentially complete tasks within deadlines.
- Excellent organizational skills: filing, categorizing, recordkeeping and any other clerical tasks.
- Able to work office machinery i.e. faxing, copying, binding, etc. .
PROFESSIONAL EXPERIENCE
Confidential
Administrative Assistant contractor
- Make travel arrangements, including all flight changes, car rentals, over-night accommodations, restaurant reservations, and all other details.
- Prepare letters, presentation handouts, forms, and other documents.
- Communicate with appropriate personnel to obtain necessary information for meetings, event planning, quotes, etc.
- Coordinate and attend meetings and special events prepare agendas and record minutes.
- Complete all special projects and tasks in a timely fashion.
- Prepare reports data entry using Excel spreadsheets , memos, letters, presentations via PowerPoint and other documents.
- Answer phone calls and direct callers to appropriate parties or take messages.
Confidential
Junior Recruiter / HR Administrative Assistant
- Utilized a variety of sourcing techniques to screen, identify, and select qualified candidates, performed full life-cycle recruiting for Information Technology positions.
- Sourced candidates via ATS database ADP , job boards Monster.com, CareerBuilder.com , and cold call to generate additional pipeline candidates.
- Composed, refined, and posted job descriptions to company website used CMS WordPress and job boards. Developed a job description template for a unified look on company website.
- Assisted with proposal activities and sourced key personnel.
- Monitored and reported recruiting activity metrics, identifying key trends, problem areas, or challenges.
Confidential
Administrative Coordinator / Recruiting Coordinator
- Worked with Recruiting and HR Directors to implement solutions and drive initiatives that are in line with Unisys policies, practices and procedures.
- Implemented a Business Unit-wide Federal Systems talent acquisition project promoting the Employee Referral Program. Lead and main point of contact for the Employee Referral Program.
- Developed reports and audit recruiting activity by creating Excel PivotTables to summarize key metrics/performance indicators on which the Recruiting Team is measured.
- Wrote offer letters, monitored background checks, submitted salary offers for approval, etc.
- Built and maintained record collection of contingent and firm offer letters in confidentiality.
- Coordinated job fairs, ordered company merchandise/swag, served as liaison between job fair organizer and Unisys team, schedule working hours.
- Provided information to Recruiters regarding candidate records, statuses, forms, and polices.
- Guided and trained Recruiters using Oracle's PeopleSoft ATS , Jobs2Web, and the Unisys internal portal providing solutions to enhance employees' effectiveness and productivity.
- Ensured processes comply with all federal, state, and local employment laws and regulations e.g. DCAA, OFCCP .
- Completed a six-month Mentor/Prot g Unisys program focusing on Project Management.
Confidential
Office Manager contractor
- Promptly coded, audited and processed all administrative bills/statements, and reviewed expense reports from board members and the executive committee.
- Participated in weekly meetings with the Operations team. Suggested improvements for effective communication between departments and better service for AALU members.
- Provided support to the CFO, VP of Operations and the Director of Operations with various administrative duties including accounting procedures, timesheets and daily office operations.
- Served as liaison between building management and office staff concerning building announcements, construction projects or building activities.
- Managed and ordered all office and shipping supplies making sure all are readily available.
- Answered main phone line and provided exceptional service to members.
Confidential
Office Manager
- Developed a self-check list that effectively communicated between the team as to which step of the process had been completed. This new digital distribution of confidential notifications updated clients on their financial standing.
- Assisted the firm's Associate HR Manager in creating icebreakers for Staff Opportunity Training days. This resulted in better relations between departments and team-building.
- Directed incoming calls to Pacific Advisors' 9 statewide offices, ensuring clients and advisors were quickly cared for. Developed professional and supportive phone etiquette.
- Assisted financial advisors and staff with secretarial duties: coordination of conference rooms, scanning, faxing, photocopying, etc. Resulted in increased efficiency and productivity for the team.
- Helped organize and execute 2nd annual Pacific Advisors University . Duties included obtaining raffle prizes, preparing event packages and directing guests and advisors to appropriate facilities.
Confidential
Event Coordinator non-paid/volunteer
- Managed the logistics and coordination of all fundraising events while managing operation expenses. This ensured 80 of the money received went directly to partner beneficiaries and increased average contribution to expense ratio from 1.89:1 to 8:1 by the end of 2009 since Philanthro's 2007 inception.
- Conducted market research and surveys, networked with local vendors to better understand young professionals, their level of philanthropic involvement and extracurricular activities.
- Coordinated and secured a booth during the 2009 San Diego ASR Tradeshow to promote Philanthro Productions, thereby increasing subscriber emails and penetrated a new market.
- Secured corporate sponsorships and raised local and regional awareness for the businesses and non-profits.