SUMMARY:

• Over 71/2 years of experience of Windows Active Directory, Exchange, Office 365 Administration and Migration.
• Onboarding migration of small business companies to the Office 365 cloud platform.
• Worked on ADMT Software and other third - party software tool for migration. For instance Quest and Binary Tree.
• Experienced on Setup and support Office 365 services and products.
• Designed, configured, implemented and maintained an enterprise messaging environment including Office 365, Exchange 2013 and Lync.
• Experienced with all types of Deployment Tools including SCCM 2012 R2, Soft Grid and Altiris.
• Used SQL Express 2012 for ADMT database.
• Installed PES (Password Export Server) for migrate the user password from one forest to another.
• Has a working experienced on Barracuda SPAM Filter for filtering emails and handling traffic.
• Expert knowledge in Integrating Virtual packages with SCCM 2012.
• Completed ADFS & ADFS Proxy Deployments, ADFS Claim Based Rules, Publishing of ADFS with TMG 2010, Single & Multiple Domain Federation of ADFS with Microsoft Office 365 Cloud, Dir Synchronization, Exchange email migration using Cutover, Staged and Hybrid Deployment and POP3 and IMAP email clients Migration.
• Supported Windows 7 to Windows 10 migrations using SCCM 2012 R2, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Excellent understanding of Exchange Online Configuration and Email migration, FIM synchronization.
• Experience in implementing office 365 to Apple, Android devices using Microsoft Intune, Active sync
• Lync online Configuration and installation on Client machines, Creation of Team Sites on SharePoint Online, Setup of ADFS 2.0 and ADFS proxy servers, Directory Synchronization, Email Migration approaches.
• Assisted Office 365 customers with configuration of onboarding tools and processes, Initial setup of Office 365 (Mail Flow, Office installations, basic tasks when starting with Office 365).
• Delivered more TEMPthan 30 migrations from on premise Exchange platforms to Office 365.
• Migrated customer's 15,000 Exchange mailboxes to Microsoft Office 365.
• UpgradeWindows7/8/8.1 Laptops & Desktops toWindows10.
• ConfigureWindows10OS Standardization settings
• Utilized PowerShell and well as the Lync control panel to enable users, set and check polices, and monitored services and replication.
• Assisted existing staff with Lync 2013 Server (Skype for Business, Lync 2013, and Lync 2011 for Mac clients), Mobile Iron and Exchange 2013 system maintenance, configurations, upgrades, installations and troubleshooting for production and non-production environments.
• Configuring and administration on complex Lync/Skype for Business and Lync Enterprise Voice solutions, Audio/Video/Web Conferencing, Configure mobile access for Skype for Business, SIP Trunk Configuration, Call Admission Control and Quality of Service.
• Application of FastTrack business logic to match customer engagement requirements to appropriate delivery resources.
• Deploying the applications using SCCM 2012, documentation, installation per the end user tester requirements. Packaging applications using Install Admin Studio. Work flow includes the installation, documentation, maintenance and troubleshooting the end user issues.
• Advanced Knowledge of Active Directory, DNS, and DHCP in an enterprise environment.
• Deep understanding of multi domains, multi forests.
• Worked in Multi-forests environment.
• Deployed Active Directory environment including file shares and DNS to replace workgroup based infrastructure.
• VCE Vblock Knowledge Transfer, Best practices sharing and Run Book Documentation.
• Implementation of PowerShell scripts to efficiently fix errors for the customer's support teams found through the Active Directory environment.
• Experience with Active Directory (including Federated Services, and Enterprise Group Policy Management), Microsoft Identity Management platforms.
• Installed, configured, and maintained Active Directory and third party migration products for the duration of the project.
• Understanding of AD Attributes, LDAP Queries, PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration Trouble shot issuesrelated to Forefront Identity Manager
• Tracked incoming\outgoing mail and troubleshoot mail flow issues through the use of message trace.
• Provisioned accounts in directory using FIM.
• Experience in with Virtualization technologies like installing, configuring, VMware, vSphere. Creation, management, administration and maintenance of virtual servers and clients.
• Using VMware vCenter, created DataCenter Environment by creating VMware clusters, adding ESX hosts in the clusters, and implemented HA and DRS.
• Resolved technical issues for clients in person, on the phone and through e-mail.
• Resolved connectivity issues for remote users while managing upgrades, backups, server configuration, remote mail, security, virus protection and software troubleshooting.
• Configuredmy profilesandmysitesin SharePoint.
• Added user accounts, fixed issues with users and the monitored usage on multiple applications.
• Implemented Right fax 9 environment. Created a hybrid VM and virtual server environment.
• Knowledge of Cisco LAN technologies, Switches, Cables, Bridges.
• Experience of Cisco LAN switches, including 6500 HP 5500 and 5120 switch installation requirements and guidelines.
• Maintained a non-production lab environment with various versions of exchange (2007, 2010, 2013 and 2016) for several testing purposes.
• Configured and performed backups of various Exchange Server Mailboxes.
• Experience in Creating and managing Mailboxes, Distribution Lists, and Public Folders.
• Performed role of a Server Administrator for 70+ Microsoft Servers running Windows Server 2003/2008.
• Prepared Exchange 2013 for hybrid set up by applying all patches and updates to servers.
• Configured ADFS Server for single sign-on functionality.
• Experience in troubleshooting issues with Outlook, Exchange server, ActiveSync and OWA.
• Strong perseverance and diligence towards attaining challenging goals and TEMPeffective time management.
• Good communication skills, inter personal skills and proven ability to perform both as an individual and as a team player.

TECHNICAL SKILLS:

Active Directory administration: GPO (GROUP POLICY OBJECT), Domain Controllers, Domains, OU

Solid understanding of application systems like: SharePoint, Microsoft Office products, VMware, ESX/ESXi, TCP/IP DNS/WINS DHCP, Lotus Notes, Office Pro Plus, Office 365 Pro Plus, Microsoft forefront identity manager, VMware, VSphere 3.5/4.1/5.0, Workstation, ESX Server 3.5, Cisco Switches, firewalls., .NET, VS.NET 2005

Strong technical acumen of servers for administration purpose: MS Windows Server, MS SharePoint Server, MS Office Communication Server, PowerShell Scripting, Hyper-V Server Administration

Thorough understanding of Office 365 products: Active Directory, Lync, Skype for Business, Yammer, Azure Active Directory, PowerShell, Microsoft Office products, Microsoft FastTrack

Experience in Operating Systems: Windows XP, Windows 7, Windows 8, 8.1, Windows 10, Microsoft Server 2003, Microsoft Server 2008, Microsoft Server 2012 R2, Kali Linux, Ubuntu, Mac OSX, Apple products, Android, iOS, blackberry devices

PROFESSIONAL EXPERIENCE:

Senior Exchange Engineer

Confidential, Detroit MI

Responsibilities:

• Upgraded the Exchange Environment from .
• Upgraded the Functional Level of Active Directory of .
• Migrated 12 Databases to new Exchange server 2013.
• Created four new exchange servers.
• Installed Exchange 2013 version in all four servers.
• Add roles & features on all four servers.
• Created 16 Database servers in four exchange servers.
• Use ADMT tool for migration process.
• Created new trusts between different domains.
• Upgraded the exchange server’s windows from R2.
• Working on Operational tasks.
• Created new servers according to new configurations.
• Add more storages in different database servers.
• Working on Group Policies.
• Created new Group Policies.
• Modified existing Group Policies.
• Created new Dynamic distribution groups according to different departments and requirements.
• Created new Security Group and Distribution Groups according to department.
• Created new user profiles.
• Working on emails Header files and NDR.
• In the current production environment, ThyssenKrupp materials is using IronPort spam filter.
• IT department on Germany site and exchange server administrator are handling it.
• Locally, Thyssenkrupp use Sophos PureMessage.
• Germany utilizes Expurgate, which is the first scanning system for incoming and last scanning system for outgoing email.
• For Monitoring, TK material is using Traverse Tool and It is monitoring all 16 servers of Environment.
• Installed Robot monitoring Software in more TEMPthan 550 servers.
• Robot software use to give us alerts related to all 550 servers.
• HP service Desk are in use for work in tickets and other operational tasks.

Active Directory & Migration Engineer

Confidential, Columbus, OH

Responsibilities:

• Migration of nearly 6000 user mailboxes from one forest to another. On-premises, domain controllers are in one forest and exchange servers are in different forest. Cross forest Migration.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows XP, 7 and Windows 10.
• Design / Implementation / Configure VMWare infrastructure.
• Successfully worked on design and deployment of mid to large scale SCCM infrastructures for up to 25000 seats.
• On-premises migration from exchange 2013 to exchange 2016.
• ADMT software used for cross forest migration. ADTM helps to synchronized user information, for instance Alias, UserPrincipalName, SID History, Dynamic Distribution Group, Security Groups etc.
• SQL express 2012 is used for ADMT database to save user information and helps to move from one forest to another.
• Experience in deploying windows updates by using SCCM 2012.
• Provided Infrastructure and Design plan for setting up and maintaining SCCM 2012 R2 environment.
• Password Export Server use for migration of user’s password and we installed it for ADMT software. User Alias and password are easily shift from one domain to different domain.
• Update the Active Directory Schema on Windows Server 2008 for updating the Exchange server CUs. It is an important prerequisite for update exchange server and install exchange server 2016.
• Update Exchange server 2013 CU8 to Exchange server 2013 CU18. It’s required for installing new exchange server 2016 in the same forest.
• Create a Trust between two different forests for migrating user mailbox and user information.
• Work on Windows 2008 and Windows 2012 R2 in two different forest. In two domain controller, they install Windows 2008 and in 2 domain controller Windows 2012 R2.
• Handling more 45+ government agencies servers. Some government department has domain controller in their offices and exchange is handle by us.
• 100+ physical and 350+ virtual servers for different departments. All physical severs are in Data Centre and its maintained by server team. Virtual Machine are also in server team hand to do the changes on Web services and deployments.
• Working on Barracuda Spam filter for filtering emails. Handle traffic on Barracuda Spam filter and delivered any mail which is in user quarantine.
• Resolved the Barracuda spam filter issue regarding to single sign on. User can assess to user’s Quarantine to deliver to resist mails on their mailbox.
• Whitelisting and blacklisting different IPs for government agencies. According to website Reputation score server team used to put different website in white list and black list.
• Create a Test Environment for Migration process.
• Build 5 VMs and configured. Two different forest 2 VMs are used in forest1 and 3 VMs are used in forest2. Forest1 has domain controller in Windows 2012 R2 and Exchange server 2013, in forest2 domain controller in Windows 2012 R2 and two exchange servers (2013 and 2016).
• Create two different forest in testing environment and did the testing migration.
• Resolving tickets for daily issues for all government agencies. Everyday various kinds of issues generated in different agencies, so server team resolving those issues. As an exchange Administrator, worked on exchange tickets and Active directory issues.
• Working as an Exchange Administrator and handling the issues.
• Update user information according to requirement in Active Directory.
• Update Global Address lists. Some users are move from one department to another department and some user leave their job, for dat server team update the global list according to requirement. As well as its help also when some user promote and their title will change.

Senior Office 365 Administrator

Confidential, Fort Lauderdale, FL

Responsibilities:

• Migrated 3000 customer's mailboxes from Exchange 2013 to Microsoft Office 365.
• Provided System Administration via (Log Me In) for Exchange,SharePoint, OneDrive for Business, Skype for Business, Yammer and all related technologies.
• Developed transition plans and managed migration projects across a variety of scenarios including on premise, Hybrid and hosted Exchange, and application upgrades. Including Active Directory Federated Services with Windows Server.
• Responsible for all components of Office 365 including One Drive for Business, Skype for Business, Share Point Online, Delve, Yammer and Exchange Online.
• Assign the user E1, E3 & E5 License according to client’s list.
• Work on License policy every year.
• Led Skype for Business 2015 design, administration of the service globally.
• Upgraded office pro plus for more TEMPthan 3000 users.
• Assigned and revoked licenses to user accounts for services within Office 365.
• Install, Configure and Administer VMware Loginsight.
• Built SCCM site servers including CAS, primary and secondary sites.
• Install, Configure and Administer VMware NSX environment.
• Preformed Windows10OSupgrade. Managed SCCM images. Used SCCM to manage computers and push software remotely. Upgraded and maintained allpatches forWindows10.
• ConfigureWindows10settings depending upon users' department.
• Set up devices such as Apple, Blackberry and Android to sync with office 365.
• Created POC environment to test migration of Exchange 2013 toOffice365migration.
• Applied patches, service packs, and security updates to servers.
• Experience in deploying windows updates by using SCCM 2012.
• Created, modified and managed access for groups of users and servers.
• Created tenant account inOffice365for the business unit.
• Implemented Single sign-on to users.
• Performing Migrations from On-premise to the Cloud based Office 365 Environment and troubleshooting errors and problems encountered during migrations.
• Worked closely with the firewall and security team to open ports and set rules for functionality.
• Troubleshot issues with email internally as well as externally.
• Deployed virtual servers using VMware to build out the Exchange environment.
• Analyzed server health and replication reports to assure dat systems were running at the expected optimal performance.
• Experience with Office 365 migrations and hybrid solutions.
• Performed administration tasks, including modifying the Active Directory, server and database maintenance, deletion, creating Notes ID's, password resets and client configuration.
• Install and configure users with VPN access & remote access Experience with System Center Configuration.
• Worked with business units to in corporate Office 365 and cloud-based solutions into business operations.
• Diagnosed directory problems using troubleshooting diagnostics available to domain administrators.
• Resolved both client and server side issues.
• Reset passwords using FIM.
• Provided technical support for the Messaging level- 2 and 3 calls.
• Provided server administrations support for operating system upgrade and well as system patch management and maintenance.

Senior Office 365 Administrator

Confidential, San Jose, CA

Responsibilities:

• Migrated ADFS 2.0 server farm to ADFS 3.0.
• Managed and configured Microsoft’sOffice365Azure Active directory.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Completed Exchange Online Hybrid deployment using Exchange 2010 servers.
• Implemented pilot group for Exchange Online.
• Migrated 2050 mailboxes to Exchange Online.
• Provide the client E1, E3 and E5 licenses.
• Email from IBM Lotus Notes to Office 365, use the Microsoft Online Notes.
• Assigned and revoked licenses to user accounts for services withinOffice365.
• Enabled test users to Skype for business online, and tested their functionality.
• Enabled all users for licenses for Skype for Business and enabled polices and conferencing.
• Migrated Blackberry, Android devices using Intune.
• Utilized Sync for mobile device connectivity for users both on premise and in Office 365 environment.
• Fixed synchronization errors for Active Directory, SMTP and GUID and Immutable ID issues.
• Utilized Sync for mobile device connectivity for users both on premise and inOffice365environment.
• Performed PowerShell Scripts to automate processes and tasks.
• Troubleshot client connectivity using remote connectivity analyzer, Traceroute, and message tracing to resolve issues.
• Managed on premise servers, public folders, and mailbox accounts, providing access, resolving connectivity issues, and server performance and utilization.
• Troubleshot Azure services synchronization with on premise AD and resynchronized using the Azure tools.
• Maintained system documentation logs and assisting in troubleshooting and diagnosis of system problems.
• Managed Symantec Mail Security for SMTP and configure multiple policies as a requirement of business.
• Monitored mailbox moves using migration reporting and addressed issues with bad items and failed moves.
• Perform operational troubleshooting by using OMS Search on top of Office 365 activity data of you're organization.
• Provided support and maintenance of MicrosoftOfficeOutlook Web Access and MicrosoftOffice Outlook E-mail, Calendaring & Scheduling.
• Configured email client withoffice365email address, configured mobile phones with email clients, shared calendars and trouble shoot issues related to sharing, experience withOffice365Pro Plus troubleshooting issues.

Office365/Exchange Administrator

Confidential, Alpharetta, GA

Responsibilities:

• Successfully migrated Exchange systems from as well 2013 toOffice365.
• Troubleshot Exchange Server and Outlook connectivity issues after migrations checking user profiles and outlook configurations.
• Cleaned up Active Directory user objects with inconsistencies dat prevented them from synchronizing through DirSync to Office 365.
• Managed user accounts through the Exchange Admin Center and Office 365 admin portal.
• Successfully migrated 1200 user mailboxes from Exchange 2013 toOffice365by hybrid deployment
• Prepared migration plans for Exchange 2013 environment dat encompassed readying AD for user synchronization and migration.
• Tested functionality after migration for users.
• Administered Windows Server roles & features in connection with the Exchange 2013-Office365 hybrid environment.
• Deployed DirSync services for directory synchronization with on premise Active Directory.
• Ran PowerShell scripts and commandlets which include creating mailboxes, editing distribution lists, running usage reports, adding and removing access to mailboxes, auditing and restoring of mailboxes.
• Created and Assisted users with computer Outlook365issues, remote assist users when needed, upgraded user phones with mail upgrades as needed.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Performed Windows updates on all servers within environment.
• Troubleshot issues with public folder access and delegates.
• Administered Windows Server roles and features in connection with the Exchange 2013-Office365 hybrid environment.
• Implemented GPO's, distribution groups and security groups via Active Directory on Microsoft Server 2008/2012.
• Created batches for user mailbox accounts and moved them via PowerShell scripting to the new environment.
• Supported migration issues as 3rd level support resolving escalated Exchange issues. Inspector (MONTI) application to evaluate how much data needs to be migrated from a customer's Lotus Notes environment to Office 365.
• Monitored, managed and troubleshoot using tools such as perfmon, protocol logs, event viewer, MMC, exchange management shell, PowerShell, message tracking tool, regsvr32.

Microsoft Exchange Administrator

Confidential, NJ

Responsibilities:

• Duties included troubleshooting all 2nd and 3rd Level email, SPAM and Outlook client related issues.
• Administration, Troubleshooting and Monitoring of Microsoft Exchange 2007 and 2010 mail servers, andOfficeCommunication Server servers. The setup consists of about 30,000 mailboxes across the globe.
• Worked on and managed Operating System upgrades within the environment from Windows Server 2008 to Windows Server 2012.
• Created new OUs, shared mailboxes, security groups, distribution groups.
• Supported customers having MS Outlook and Active Directory issues.
• Executed Server health checks for proactive monitoring and maintenance of messaging infrastructure.
• Performed critical changes and performance tuning on messaging servers.
• Managed messaging environment with Exchange Server 2010 & Blackberry servers in various locations.
• Ensured highest availability of mail servers, monitoring exchange message routing, database backup troubleshooting.
• Administered in place Lync 2010 deployment.
• Remedied issues with user logons, latency, and service availability within Lync.
• Added additional from End server to increase availability for Lync.
• Troubleshot issues with Outlook connectivity, ADFS and DirSync communication.
• Handled tickets dat were submitted in relation to the Exchange environments.
• Troubleshot & Administered mail routing / mail flow.

Windows System Administrator

Confidential

Responsibilities:

• Administration of Windows 2008R2 Active Directory, which consists of Windows 2008/2008 R2/2012 Servers.
• Installed and configured various applications in Citrix environment.
• Worked on Configuring and maintaining VMware View VDI environment.
• Configured and maintained DNS, DHCP, File & Print Servers.
• Created security groups, user accounts and maintaining them.
• Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed.
• Designed, managed and maintained group policies.
• Participated in the planning of the new satellite office infrastructure and assisted with installation from cabling to routers, switches, and Cisco IP phones.
• Provided server administrations support for operating system upgrade and well as system patch management and maintenance.
• Executed modifications to Windows systems in order to improve efficiency, reliability, performance &System Security.
• Designed and implemented enterprise wide Group Policies.
• Provided Server Monitoring with the system tools dat are in place proactively monitoring the performance of the Windows Server environment.
• Responsible for the planning, testing and implementation of server software patches and upgrades as scheduled.

Windows System Administrator

Confidential

Responsibilities:

• Managed day-to-day hardware and application systems focused on providing support to local and remote staff.
• Windows Server administration and maintenance including Active Directory and Group Policy.
• Implemented the local configuration of a new server/communications room and installed application servers as well as configured and deployed desktop hardware and software into the new network environment.
• Planned, implemented and tested disaster recovery solutions with department managers from North American offices on an ongoing basis.
• Supported and maintained LAN/WAN and related equipment.
• Diagnosed and resolved all network related issues.
• Directed the move of 50 clients' data and applications from previous company ensuring data integrity & accessibility.
• Assisted with all related VMware issues including the regional ESXi servers refresh.
• Responsible for updating and patching all ESXi servers.
• Responsible for maintaining Virtual Center for the Test and Development environments.
• Administered and maintained the vSphere V5.0 infrastructure.
• Administered DHCP Server creation of reservation and under reservation options, configuring of router IP address.
• Involved in Monitoring and basic troubleshooting of storage devices.