Systems Engineer Resume

SUMMARY

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

Responsibilities:

As the first engineer on a new team, information had to be gatheird on all of the systems for the NYSOH project.
Resolved ongoing incidents for Kofax and Siebel, these are hosted in Server 2008 R2 and Linux environments.
Reviewed architecture and workflow for mission - critical apps and made recommendations for best practices.
Opened change requests and lined up resources for implementation and validation.
Project management of new security software deployment for NYSOH.
Set up meetings to discuss incidents, root cause analysis, and recommended changes with various department managers.
Worked on change management for the project, evaluating any changes dat will effect NYSOH and taking the evaluations to project stakeholders.
Filled production support role for Kofax batches.
Did root-cause analysis on past incidents with recommendations given to remediate the cause.
Worked with programming and testing departments on knowledge sharing.
Provided monitoring requirements for mission-critical applications.

Confidential

IT Operations Analyst

Responsibilities:

Responsible for maintenance of all Confidential Prod, DR, QA, and Test servers.
Monitored all Confidential web-hosted applications and websites including Confidential .com.
Responded to application issues by checking application logs, testing applications, and evaluating all aspects of the environments hosting the applications.
Performed change requests consisting of file placements/changes, application recycles and shutdowns, server shutdowns and reboots, Windows patching, and various system changes.
Responded to Windows alerts including service, CPU, page space, drive space, cluster resource, and hardware alerts.
Responded to Unix and Linux alerts which include but are not limited to CPU, page space, file system, log file, hardware and process presence alerts.
Deployed Windows security patching through Marimba and BladeLogic
Server Automation. Optimization of this process has also been worked on.
Resolved user tickets including ID unlocks, file restoration, application issues, networking problems, server and share access requests, and server issues.
Used Microsoft Management Console for Active Directory profiles, server profiles, shared folders, and open files
Deployed and retired Windows, virtual, and blade servers.
Pooled necessary resources through Lotus Sametime and Microsoft Lync as well as conference calls.
Replaced hardware in Windows servers.

Confidential

Web Development Intern

Responsibilities:

Wrote web applications in ColdFusion, Jquery, and xml.
Wrote an application for employees to buyout their vacation time online.
Receive channel programming from stations and input the data into corporate system.
Maintain contact will broadcast stations throughout the country.
Developed an email system for Tribune Media to go completely paperless