Work Experience

Confidential

Systems Administrator / Consultant

On contract with a Fortune500 company which hosts their large data center locally. Provide 3rd shift systems administration and troubleshooting for large environment consisting of both physical and virtual servers over 1,000 VMs . Deploy server physical and virtual machines, install operating system, ensure that configuration meets client standards. Responsible for meeting time and quality service level agreements for incoming incident tickets in Remedy. Update infrastructure documentation in 3 separate systems Lotus Notes, Remedy, and third home grown Web portal .

Confidential

Consultant

Provide various IT services for small businesses, and non-profit organizations. Many different tasks including, but not limited to: installing and configuring servers installing and configuring backup solutions scripting teaching how to use various software including Microsoft Office, Audacity an open source audio file editor , and Paint.NET an open source graphics file editor .

Confidential

Adjunct Instructor

Taught 3 sections of a class Introduction to Computer Science to approximately 60 first year college students. Topics covered included: web searching relying mostly upon verifiable sources of information algorithms and debugging implementing a simple function cash register application in HTML and JavaScript which contained multiple input types and calculations revisiting the cash register application and implementing it in Excel with data validation and formulas. Developed lesson plans including presentation material, hands-on labs for students to work on, write and grade student exams. Updated Student Information System SIS Blackboard for grades, exams, student assignments, and other educational data input.

Confidential

Senior Instructor

Taught 1 class DLP105 Keyboarding and Introduction to Microsoft Word 2010 . Developed lesson plans including presentation material, hands-on labs for students to work on, write and grade student exams. Updated Student Information System SIS Sonis Web for attendance, grades, and other educational data input.

Confidential

Adjunct Instructor

Taught 3 classes including NETW150 Switching Routing , NETW200 Windows Server 2008 , and NETW240 Network Security . Developed lesson plans including presentation material, hands-on labs for students to work on, write and grade student exams. Updated Student Information System SIS Banner for attendance, grades, and other educational data input.

Confidential

Applications Engineer

Provided presales and postsales support for value added reseller. Responsible for designing internal corporate cloud data center solutions using NetApp SAN storage, VMware virtualization, and Cisco/HP servers. Instrumental in the sales process in writing statements of work. Provided postsales technical implementation services, which included servers, VMware, Netapp, Active Directory, and Windows. Achieved technical certifications in NetApp NCIE , and updated sales accreditations for NetApp and VMware. Wrote project implementation plans and diagrams. Used VB scripting and Powershell to drive automated data collection for professional services engagements. Implemented scheduled snapshots via NetApp SnapManager. Used Autotask ticketing system to track and manage work.

Confidential

Solutions Engineer

Provided presales and postsales support for regional sales staff. Responsible for designing internal corporate cloud data center solutions using NetApp SAN storage, Dell EqualLogic storage, VMware virtualization, and Dell/HP servers. Achieved accreditation as a sales and presales consultant in NetApp, Dell servers and SAN storage, VMware, and Symantec. Achieved technical certifications in NetApp NCDA , VMware VCP , Symantec, and IBM Servers. Engaged with customers with VMware Capacity Planner assessment data collection and reporting. Determined existing customer work load and what hardware would be required if virtualized. Ascertained requirements and crafted solutions using most appropriate products available from all vendors sold. Installed and implemented NetApp and EqualLogic SAN storage arrays in VMware Vsphere clustered environments. Wrote project implementation plans and diagrams. Used VB scripts, Powershell and Windows Scripting Host for automated processes around technology assessments and deployments.

Confidential

Information Technology Specialist

Acted as primary technical resource for Enterprise Content Management sales force in Upstate NY and New England, and the primary technical contact to the customer throughout the ECM software sales process. Helped qualify business opportunities to focus sales efforts on qualified opportunities. Determined and analyzed customer needs, crafted solutions from a broad range of ECM software products and selected one that best matched the customer needs. Provided domain expertise in the preparation and writing of proposals in response to customer RFPs. Presented technical content to customer. Software technology focus included: IBM FileNet P8 Content Manager, IBM FileNet P8 Business Process Manager, IBM Content Manager, IBM Content Manager OnDemand, IBM eDiscovery Manager, IBM eDiscovery Analyzer, IBM Content Collector for Email, IBM Content Collector for Filesystems. Designed highly available production environments for IBM ECM software. Used VMware Workstation to manage many virtual machine demos of Enterprise Content Management software.

Confidential

Technical Client Consultant

Acted as primary technical resource for public sector sales force, and the primary technical contact to the customer throughout the sales process. Designed solutions that would allow customers to deploy their own internal cloud providing services to their end users. Technology focus includes: x86 servers for Windows, Linux, Itanium servers for HP-UX, OpenVMS, Windows64, Linux64, SAN, NAS, fiber channel storage networks, tape libraries and automation, backup and restore solutions, disaster recovery / business continuity planning, storage management software. Quota bearing sales position. Won company wide sales awards for both 2001 and 2007 sales. Used scripting to collect WMI data to determine technical requirements. Designed solutions for Windows stand alone and clustered , Unix, Linux and VMware, and Active Directory. Wrote project implementation plans and diagrams. Used HP Rapid Deployment Pack for Proliants based on Altiris to deploy operating systems, security patches, and software to servers.

Confidential

Associate Vice President Information Technology / Database Administrator

Senior role in determining the future enterprise wide technical architecture for firm. Architecture components include: Y2K compliance and remediation information security service levels cross platform integration and supportability. Implemented Storage Area Network solution using Compaq ESA12000 in a Solaris environment after exhaustive analysis of SAN alternatives. Personally responsible for multiple Informix database engines running on Solaris, and two Microsoft SQL Servers running on Windows NT. Responsible for automated file transfer approx 50 daily and data loading into database system which utilized shell scripts, SQL, and compiled programs. Managed 11 staff members: 1 junior DBA, 3 Unix system administrators, and 2 Novell/NT system administrators, 1 Lotus Notes administrator, 4 desktop support technicians. Wrote systems documentation and standards. Used internally developed Lotus Notes application for internal trouble ticketing and change control. Used Windows and Unix scripts to receive, load, and verify data for coporate data warehouse and datamart.