SUMMARY:

• 7 Years' experience in SCCM Engineer, System Analyst , Desktop Operations Analyst, Application Packaging, ThinApp VMware Packaging, Virtualization on Windows 2000, Windows NT 3.51/4.0, and Windows XP Professional/Windows Vista/Windows 7.
• Experience in XP rollout using SCCM/SMS, Admin Studio 2013 and Wise package studio 8.0.
• Experience in automating the applications for software distribution using SMS Installer, SCCM 2007 2012, APP - V, PC Refresh, Install shield Admin Studio 5.x,6.x,8.x,10.x,11.x, Soft grid 4.x, Citrix.
• Developed and executed on enterprise workstation imaging / deployment methodology for Windows XP and Windows 7.
• Developed and executed on application patching utilizing System Center Updates Publisher 4.5 for security patching of non-Microsoft applications.
• Trained and developed team members in the differences between SMS 2003 and SCCM 2007 and implemented more efficient processes and procedures to ensure the highest level of software saturation.
• Managed and reviewed group polices to propose changes to increase performance, security, and efficiency.
• Created customized reports utilizing SQL/SQL Reporting services to help assist in making better business decisions.
• Experience in Installing, Configuring and Maintaining SMS 2003/SCCM 2007, 2010 2012.
• Extensive experience in deploying clients, Managing Software Packages, Software distribution and software metering in an SCCM 2007environment.
• Experience in Microsoft Application Virtualization APP-V 5.0 and VMware ThinApp Packaging.
• Experience with Win Installer and Debugging Tools like File-Mon, Reg-Mon and IN-Control
• Exposure in MSI and working with various applications for software packaging.
• Worked on various unattended install methods like silent install using Install shield Admin
• Worked Extensively on Custom Actions.
• Experience with different tools like ORCA and Setup Quality Tool.
• Familiar with debugging tools like Orca, FILEMON, REGMON, Setup Quality Tool, Functional testing, Performance testing, UAT testing.
• ACT tool for creating Shims.
• Experience in developing Manual / Automated Testing Strategies, Test Plans, Test Scripts and Test Cases.
• Experience in using Transforms MST , Patches MSP and Merge Modules etc using MSI's
• Experience in APP-V supported 32 bit and 64 bit applications.
• Created a group policy object GPO for SP2 deployments.
• Hands on experience in Domain migration from NT to 2000,Migration from Exchange 5.5 to Exchange 2000, Designing windows 2000 domains and implement active directory, Windows 2000 Resource Kit, Windows 2003 Server and Group Policies.
• Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2000 Active directory services and other facets of NT4 and 2000.
• Strong experience in SCCM Administration, MSI Packaging.
• Possess excellent organizational, communication, customer service prioritization and documentation skills.

TECHNICAL SKILLS:

• Operating Systems : Windows XP/7/2003/WindowsNTServer4.0andWorkstation, APP-V, SCCM 2012, Citrix, MS-DOS, Novell
• NetWare, UNIX.
• Networking Devices : Hubs, Ethernet switches, Cisco Routers 2600, 3600
• Web Servers : IIS 4.0/5.0 Web, FTP and Newsgroup Services , Apache Web Server.
• Messaging Servers : MS Exchange Server 5.5/2000
• Packaging Deployment Tools: WisePackageStudio5.0, 6.0, 7.0, 8.0, Altiris, Install Shield Admin Studio 5.0, 6.0, 8.0, 10.0, 11.5, Softgrid4.x, SCCM2007, 2012, Imaging, APP-V, Win Install.
• Firewall : MS Proxy 2.0, Check Point Firewall.
• Protocols : TCP/IP, IPX/SPX, NetBEUI, SMTP, HTTP, FTP. PPP, SLIP.
• Languages : C, C , HTML, ASP and V.B 6.0
• Databases : MS Access, MS SQL SERVER.
• Debugging Tools : Process Monitor, Orca, FILEMON, REGMON and IN Control.
• Scripts : VB Scripts, Wise scripts.
• Backup : Norton Ghost, VMware VSphere Client, VMware Horizon Client.

EXPERIENCE:

Confidential

Sr. Application packager

• Creating Windows Installer setup packages .MSI using Install shield Admin Studio 2013.
• Using Norton Ghost to image/reimage the XP Machines and Win7.
• Using Install shield Repackage to take the snapshot of the pre-install and post-install and capture the changes.
• Used Install shield Conflict Solver to check the applications for a vast range of potential conflicts before deploying them into the production environment.
• Creating Shim through ACT tool.
• DLL redirection for the applications having conflict with the already present .dll/. ocx files.
• Working on Install shield Tuner to build Transforms MST for Vendor MSI.
• Working on Various applications to build MSI packages, Transforms MST and Patches MSP according to the package requirement, also working on Silent Installs for certain application to automate them for software distribution.
• Creating SMS Packages and advertisement in SMS 2003 for software distribution in the process for Test and Pilot environment.
• Validation of Internal and Application Consistency Evaluators.
• Co-ordination and documentation of User Acceptance Testing of packaged applications.
• Involved in creating test case, test plan and defect tracking with QA team in Quality Center.
• Working with client groups when issues arise during packaging process and troubleshooting complex desktop problems.
• Testing compatibility and remediating enterprise applications for Windows 7 using manual and automated procedures, thus performing Windows 7 environment migrations.
• Performing analysis and requirement gathering, and accordingly designing/packaging Software Applications for large enterprise environment network, to meet business needs.

Environment: Install Shield Admin Studio 2013, Windows XP WIN7, Imaging, VB 6.0, SMS 2003 and VB Script, App-V/Softgrid, VMWare, Orca, Filemon, Regmon, Procmon , ACT Tool, SCCM 2012,Quality Center.

Confidential

Desktop Operations Consultant

Responsibilities:

• Building packages using install shield as per quality standard specified by the users.
• Customizing vendor MSI according to client.
• Applications Packaging with standards of clients and customers and deliver within time and quality process.
• Responsible for troubleshooting technical issues and ensure speedy turnaround of packages.
• Delivering Packages through wrappers which further customized using VBScripts.
• Building packages using Admin Studio 11.5 and deploying to Users through SCCM 2007.
• Worked on Batch files to migrate them to VB Scripts, worked on registry to debug the invalid entries, converted win install packages to MSI format.
• Managed highly diverse and widely distributed IT infrastructures using SCCM 2007
• Use additional applications such as Orca and MSI, SDK to assist in the final Windows Installer setup package.
• Conducted peer review and pre-quality control on MSI's created by team members and final quality checks before releasing to testing
• Interacted with Users and Application Owners for gathering information required for Application Packaging
• Imported the application packages into the software database and performed conflict resolution using the Conflict Manager tool.

Environment: Admin Studio 11.5, WIN7, Imaging, VB Script, SCCM 2012.

Confidential

Sr. Application packager /System Analyst

Responsibilities:

• Responsibilities included Gathering Requirements, Packaging, Testing, Deploying Software packages.
• Provided daily, weekly and monthly health reports on Existing Citrix Farm suggested upgrades of servers and license related issues
• Created Windows Installer setup packages .MSIs and modified the MSIs as per the standards, using Wise Packaging Studio 8.0/Admin Studio 11.5.
• Used SCCM 2007 for deploying the packages.
• Created Active directory groups for the packages.
• Created MSIs for a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual.
• Created the App-V Sequences for XP Environment and also publishing in UAT and Production Environments.
• Deployed the App-v Packages through SCCM 2007.
• Used ACT as part of upgrading from Win XP to Win 7.
• Remediated the packages to make them work for Win 7 Environment.
• Writing and applying various custom actions that need to perform specific tasks for, during and after installations.
• Worked with the .dll and .ocx files registration and version compatibility for packaging the applications.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker.
• Performed package validation to resolve Internal Consistency Errors ICE .
• Imported the application packages into the software database and performed conflict resolution using the Conflict Manager tool.
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts for preinstall and post install software packaging and to automate and schedule the tasks.
• Worked on Batch files to migrate them to VB Scripts, worked on registry to debug the invalid entries, converted win install packages to MSI format.

Environment: Wise Package Studio 8.0, Admin Studio10.0, Windows XP, Windows 7, SCCM 2007,VB Script, Wise Script, App-V/Softgrid, VMWare, Orca, Filemon, Regmon, Procmon.

Confidential

EAE Application Packager

Responsibilities:

• Creating Windows Installer setup packages .MSI using Install Shield Admin Studio 8.5
• Working on Wise Package Studio to take the snapshot of the pre-install and post-install and capture the changes.
• Repackage applications with Wise Package Studio and included validation, debugging and user testing.
• Applying the custom Template to packages that included custom actions for Application Isolation.
• By using SCCM2007 managed highly diverse and widely distributed IT infrastructures.
• Provided packages for Delivery through wise Package Studio for companywide Windows XP.
• Creating Scripts using Win batch studio to attain different requirements like automatic update of the applications, shortcut creation and deletion and compile them using Win batch compiler to get the .exe files for easy deployment.
• Tested installs using Ghost and Terminal Services Client.
• Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Testing and qualifying an application or update on existing Functional testing, Performance testing, UAT testing.
• By using VMware Thin App, Eliminated installation conflicts with application virtualization.
• Maintained the Database for the status of the packaging with MSI Packages.
• Created Batch files and exe files for manual installs and used wrappers for automated installs.
• Duties include scripting, silent installs, software/hardware resolution bug patching, registry analysis, conflict resolution, as well as implementing standards and procedures for creating MSI/MST packages and repackaging applications.
• Used FILEMON and REGMON for monitoring the files and registry Keys Accessed by the application.
• Monitoring up-to-date with latest rollup hot fix and service packs as well Windows Server 2003 update.
• Testing Microsoft Office 2007 Pro and Vista Ultimate prior to roll out and end of year.
• Working on SCCM 2007 to Deploy Applications.
• Using tools like Orca to directly edit the MSI/ Validating the MSI.
• Tests push the apps to XP/2000 band machines and make sure they work in both environments.
• Interacting with Users/Application contacts for Application Packaging/Distribution support for the implemented packages.

Environment: Windows XP, Windows 7, Admin Studio 8.5, Wise Package studio 7.x, VBScript, Virtual PC, MSI, SMS, SCCM 2007, Active Directory, Group Policy, Batch Script.

Confidential

Sr. Systems Engineer

Responsibilities:

• Created Windows Installer setup packages .MSI using Wise Package Studio 7.0
• Extensive use of Install shield Developer 8.0 to create Windows Installer packages.
• Worked on migrating Windows NT 4.0 packages to XP Machines.
• Working with Norton Ghost to image/reimage the NT Images using Ghost Explorer.
• Working on Various applications to build MSI packages and using transforms MST Patches MSP according to the package requirement.
• Used Install shield Conflict Solver to check for dll hell and isolated the components as needed.
• Performed extensive package testing on VMware Workstation 3.2
• Responsible for installation and maintenance of servers and networking hardware/software.
• Account and security management of Active Directory, user profiles, user account policies.
• Worked on application deployment using Windows Active Directory and implemented Group Policies.
• Utilized Admin Studio features such as Repackage and Legacy Setup Conversion Wizard to capture application installations and convert them to a Basic Developer Project.
• Created transforms .MST with Tuner and Developer to run alongside the original vendor Windows Installer setup package .MSI during deployment to add data and to allow future patching and updating.
• Experience in Application virtualization solutions APP-V .
• Experience in creating, editing, customizing and streaming applications using APP-V.
• Produce VBScript Custom Actions that add additional functionality to the Windows Installer setup package.
• Working with .dll and .ocx files registration and version compatibility for packaging the applications.
• Use additional applications such as Orca and MSI, SDK to assist in the final Windows Installer setup package.
• Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.
• Employed Microsoft features to install and to remotely administer packaged Windows Installer applications.

Environment: Wise package Studio 6.0, Windows XP, VMware, Orca, Filemon, Regmon, Procmon

Confidential

Application Packager

Responsibilities:

• Used Wise Package Studio WPS 5.5 to repackage Legacy application according to the requirements of the organization.
• Working on Various applications to build MSI packages, Transforms MST and Patches MSP according to the package requirement. Also working on Silent Installs for certain application to automate them for software distribution.
• Used VBScripts to create custom actions to edit .ini files and registry like adding, deleting and replacing values in keys.
• Used Norton ghost 9.0 for imaging purpose and participated in creating application integration documents.

Environment: WINDOWS 2000/XP, Wise Package Studio 5.5, Microsoft Installer, VB Script, Wise script