SUMMARY:

• Experienced IT professional with demonstrated success implementing strategic IT initiative that improve business functionality with positive impact in teh bottom line.
• Skilled project manager with proven ability to lead and motivate team to maximize productivity. Used at moving into multi - cultural new environment and quickly learn and adapt to new technologies fluently.
• Possess first rate communication and collaboration skill to lead and work in concert with diverse group TEMPeffectively.

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

• Successfully designed, installed and maintained a scalable network, using new generation firewall, Layer two and three Switches, Security devices, from cabling to connecting servers.
• Combined many technologies MPLS, IPSec Tunnels, Routing Protocols to create a redundant network infrastructure with failover between many sites.
• Experienced in subnetting network in many subnets with specific network addresses and VLAN without overlap between company’s sites and its headquarter. Allowed inter-VLAN communication as per company’s communication matrix.
• Managed Enterprise Data and network Security by creating DMZ, Server farm Zone, Guest Network, Corporate network and using Identity Service Engine close mode.
• Responsible of Local Area and Wide Area Networking configuration by dealing with Internet Services Provider
• Used Local Area and Wide Area Networking principles to manage Public IPs using IP Address Translation
• Designed, installed and maintained wireless network using Wireless Lan Controller, Mobility Service Engine.
• Reduced network issues from 64% to 4% by managing systems monitoring tools, documenting monitoring processes and introducing automation.
• Planned, implemented, and supported teh network and computing infrastructure plan using domain controller, file servers, network ports, data switches, gateways, bridges, routers and other shared resources such as printers and communication ports.
• Responsible of Network architecture drawing and update using drawing tools.
• Rolled out hardware and software to ensure optimal deployment of resources.
• Email Administration including Office 365, internet access maintenance, Microsoft Office support.
• System administration (including backup, security management, user account maintenance using Active Directory).
• Maintain System Disaster Recovery plans and backups for all infrastructures.
• Strict adherence to internal procedures and content security policies at all times.
• Install, Administer and maintain SQL Servers

Confidential

Senior PC Technician, IT Business Support

Responsibilities:

• Responsible for Windows server Installation and Administration.
• Responsible for policies and procedures writing: Acceptable Users Operating Policy, Wireless Access Policy, Remote Access Policy, IT Asset Management, Cyber Security Policy, Endpoint protection, Patch Management, Policy, etc.
• Responsible for Computer installation and Configuration.
• Responsible for End Users Assistance and ranked high as per customer satisfaction rating
• Installed successfully Active Directory Domain Service on a Forest having multidomain and multi-sites.
• Used PowerShell scripting for automating Active Directory Objects creation and administration
• Managed Security Users, Groups, Computers, Accounts, Built-in Security TEMPPrincipal
• Successfully implemented and deployed Group Policies.
• Implemented Best multi-domains and Sites Replication Practices.
• Installed and managed Backup software: Backup Exec, Acronis, HP Backup Express, and Windows Backup Services
• Scheduled automatic Full and Incremental Backup specially as per Grand-Father & Son TEMPPrincipal
• Recovered Data as per historical need using backup software
• Dealt and recovered successfully Data after system crash using Data Recovery tools
• Used good communication skill to Report all activities to teh IT Management in daily, weekly and monthly basis
• Administrator of flat local area network translating private addresses to public Addresses.
• Using Monitoring tool for maintain a best network performance

Confidential

IT Business Support

Responsibilities:

• Day to Day Business Support: ensuring that IT Customers can work on their computers and had has teh best experience
• Responsible of Operating System installation on desktops, laptops and servers
• Responsible Enterprise Standard Software installation, configuration and maintenance
• Management and administration of shared folders access
• Enterprise Resource Planning software installation and configuration
• Backup installation and configuration using tape and scheduled backup plan
• Data Recovery using software like Get Data Back Recovery Tool
• Local Area Network installation and administration
• Responsible for technical Wide Area Network configuration, dealing with Internet Services Providers
• Responsible of providing Internet to remote Sites using Radio Antennas
• IP Phone configuration and deployment
• Exchange email configuration for clients
• Assisting Users with Microsoft Office

Confidential

Network Engineer, IT Network Engineer

Responsibilities:

• Responsible in designing Networks, Ensuring High availability of network resources Supported in Troubleshoot incidents, Coordinating IT contractors work, supported end users.
• Supporting End Users and Day-to-day activities planning according to SLAs Participated in Annual IT resources plan and Network procedures writing.
• IT Support Role: Worked as PC technician: Install new computers, install software, troubleshoot software problem, support users, log all cases on an IT System Management tool and Solve different cases on time
• Writing report of all activities to teh IT Management in daily, weekly and monthly basis

Confidential

System and Network Engineer

Responsibilities:

• Responsible outsourcing for great companies
• Active Directory installation and configuration
• Exchange Installation and Configuration
• Providing Internet and ensuring that clients teh best Internet Services experience
• Monitoring and sharpening bandwidth and writing recommendation
• Responsible of computers and software installation in those companies
• Using backup tool to ensure data availability for file history and data recovery
• Monitoring radio links to avoid interferences and services outages
• Proactively monitoring Internet and services and responding with teh minimum delay in case of issue

Confidential

Network Engineer and support

Responsibilities:

• Installation and confirmation of internet access for multiple clients
• Internet Services Provider for individuals, companies, Embassies and Guinean Government
• Responsible of after sale team: troubleshooting network issues
• Configuration router, switches, bridges, hubs and networking equipment
• Using Mikrotik, Cisco and multi-vendors equipment
• Wide Area Network configuration for clients
• Providing dedicated and shared bandwidth to clients
• Assisting End users
• Responsible of Customer satisfaction
• Writing report of all activities to teh Management in daily, weekly and monthly basis