SUMMARY:

• For over 20 years, me have been actively building a career in Information Technology. Wif an inherent interest in computers, my experience TEMPhas evolved through creatively applying technology to industry needs.
• me have assembled, integrated and maintained both Mac and PC server/system environments in varied industries including printing - publishing, manufacturing, audio/video, and legal. In addition to having managed IT departments, for a smaller portion of this time
• me also developed and administered web applications/pages. Recent areas of focus include: virtualization VMware/Citrix-VDI implementation/updates and daily maintenance
• Windows Active Directory/Group Policy, Migrations to cloud technologies (Sharepoint/Azure), MS Exchange email and Trend Micro/Sophos Security administration; and teh ongoing troubleshooting of a vast range of technological and device issues in multi-office setup.
• My strengths lie in problem/solution analysis, communication, streamlining processes, and inspiring employee results. me am looking for an opportunity to address teh current needs of an organization and utilize my experience in applying current technology.

EXPERIENCE:

Technical Sales Engineer

Confidential

Responsibilities:

• Lead Engineer SMB solutions providing:
• Overall network/computer infrastructure assessment and remediation (RapidFireTools)
• Data protection / Disaster recovery solutions (various cloud services) / Sophos Endpoint
• Email/Cloud migrations (Office 365/Onedrive/Sharepoint/Azure)
• Walkins/Calls, various marketing strategizing (Autotask Management)
• Discovery meetings / project estimates
• Consultation / Technical to non-technical communication
• Customer Care / Account Managment

Sr. Systems Engineer

Confidential

Responsibilities:

• Provide 2nd /3rd Tier support for teh technology driving 8 offices from server to desktop
• PC/MAC hardware and applications; network; mobile devices iphone/ipad/android
• Citrix/VDI administration and desktop image updates and provisioning
• Active Directory DNS/DHCP/LDAP integration / Group policy configuration
• Trend Micro Security IMSS/Office Scan client; Google Mail-Apps
• Network administration and troubleshooting LAN; liaison wif ISP on WAN issues
• Blackberry Enterprise Server (prior to deploying iphones) and mobile device managemnt
• MAC OS X up to 10.11(El Capitan)
• MS Exchange messaging / Cisco Call Management / Cisco Firewall administration
• Firmwide migration/upgrade to Virtual Server/Desktop hybrid Environment
• Citrix Xendesktop, VMware Virtual Center/Vsphere, Microsoft Development Toolkit
• Windows XP to Windows 7; Office ; Exchange

Technical Support Services Specialist

Confidential

Responsibilities:

• Technical Analysis and Solutions ranging from computer network solutions LAN/WAN to support of MAC/PC desktop hardware/software, mobile devices, WIFI security
• Synology NAS/SAN systems and cloud applications, intelligent living/home automation (SmartThings), IT / and staffing, and research in ethical hacking.

Sr. Network/Systems Administrator and IT manager

Confidential

Responsibilities:

• Solely migrated company from NT to Win 2k3 server wif Forest/Domain and Active Directory configurations, Group Policy, Windows update Service
• Upgraded Watchguard firewall to Fireware on a 750e, set policies, implemented employee IPSEC VPN, and Branch Office VPN for branch permanent connection, conjoined backup ISPs tripling bandwidth
• Upgrade and run teh Data Center for current needs and scalability:
• CAT6cabling, racks of Stacked Gigabit switches, Fibre backbone, alternate electricity, temperature and various alerting systems
• Terabytes of various RAID5 and 10 configurations of Array Storage Devices:
• 16 tape changer backup wif Backup Exec 11d, Active Directory, Exchange 2007 agents
• Terminal Servers for Branch office and remote employees
• Enterprise McAfee Total Protection AntiVirus/Spyware Intrusion detection server
• R&D for new digital sign system products, and onsite installations including wireless connectivity/Kiosks, remote setup, configuration and help
• Setup and maintenance support for large-scale industrial printing Durst Rho600(large format direct to UV curing ink-continuous board printer), HP9000 plotters, Mutoh Falcon industrial Banner printer, HP DesignJet 5000, and negotiating usage/SLAs for high quality color laser Xerox Doccucoler 3535, 240, and Phaser 7200 printer systems, laser cutters and engravers
• Participation and contributions for ‘Green’ efforts:
• Installed fax servers for bulk invoicing and digital faxing to desktop
• Networked copying machine for direct PDF creation of documents
• Scanning to server automations
• Toner recycling programs
• Administered company telecom and voicemail system, research in VOIP, phone/Internet contracts, Emergency routing system, Hunt Groups, Auto-Attendant, etc. Heavy research in VOIP and hybrid telephony systems integrating CRM management
• Purchasing Agent, vendor relations, and contracting for outside services including and not limited to Phone, Internet, IT needs, consulting.
• Desktop support for 150+ systems onsite and 100+systems offsite
• Installed and configured ADP hand punch recognition timeclocks

Vice President, Technological Services

Confidential, Edgewater, NJ

Responsibilities:

• Oversee IT, Multimedia, Programming departments
• Full responsibility for all 4 sister companies’ systems and network environments, including operations and engineering of Summit Extreme Switches, Cisco 2503 routers, Sonic Interpol and SOHO firewalls, Norton Corporate Antivirus 8.1, DSU/CSU, NT Domain security
• Senior Corporate Wide Exchange Server Administrator (v5.5 and 2003) and Post Office Mail server, supervising servers maintenance (service packs, hot fixes and preventative maintenance)
• Install, Configure and automate teh strategies for backup and recovery procedures using Veritas Backup 7, 9.1 and Computer Associates Arcserve 2000 wif tape libraries
• Planning and designing a new centralized data center and infrastructure integrating all companies
• Evaluate teh Companies current operational practices and recommend improvements through system efficiencies
• Advise CEO / CFO concerning IS trends, technical problems, projects and staffing
• Analyze, design and implement systems to meet business needs
• Provide clients wif consultation services to strategically plan their network redesigns and backup solutions or expand current network infrastructure
• Created Network diagrams using MS Visio for new technicians and of upper management for network infrastructure
• Maintained internal Unix, WIN 98, NT, XP, MAC 7.1-OSX network connectivity
• Troubleshoot any internal LAN issues (ex. WINS, DHCP, DNS, SUMMIT Extreme Switching)
• Supervise and manage a team of 5-10 people
• Access/schedule workflow, assign deadlines/tasks, coordinate/attend interdepartmental meetings, interview and recruit new personnel and freelancers on special projects, conduct performance reviews and coordinate .
• Maintain WAN connection, FTP folder/file permissions and security, and Web server (IIS 4, 5) connections/configurations. Responsible for associated security, upgrades, patches, antivirus, maintenance and troubleshooting.
• Responsible for maintaining all hardware and software inventories