SUMMARY

• me’m an accomplished Cloud Engineering Manager with 15+ years of proven success as a highly capable executive leader. me have extensive experience in information technology, personnel management, strategic planning, budget development, and administration. me’m regarded as an effective and innovative organizer with a documented track record of managing complex Cloud Engineering projects, including practical experience in a variety of Cloud Environments.
• me’m a strategic leader with experience in team management, architecture design, and root cause analysis.
• Fluent in guiding teams to think in terms of teh customer’s perspective and teh perceptions of our products, driving design for usability and an excellent customer experience.
• me’m a Subject Matter Expert in technology effectiveness - weeding out wat works and wat doesn’t and using dat ability to meet compliance and technology goals.
• me believe dat a having an attitude of thoughtfulness in leadership is teh most effective path to success in satisfying internal and external customers.
• me’ve successfully lead efforts in automation, continuous deployment, and configuration management, and me’m able to manage complex technology concepts and capabilities.
• me work effectively with stakeholders to optimize teams in a service-oriented environment.
• me have in-depth noledge of current technology standards and guidelines, as well as noledge of management concepts, practices and techniques.
• Able to integrate various ideas, intentions, and information to produce effective, reachable goals, including determining teh objectives, timelines, action plans, and solutions.
• me have experience designing, implementing, monitoring, and maintaining innovative technologies through collaboration and team effort.
• Experienced in a wide range of technologies, including top-to-bottom management of Cloud Platforms - AWS.

TECHNICAL SKILLS

• Docker
• Kubernetes
• Cloud Formation
• CloudTrail
• CloudWatch
• Jenkins
• Chef
• Ansible on Windows and Linux
• GitHub
• GitLab
• Ruby
• PowerShell
• Scripting- Automation
• CI/CD
• Artifactory
• AnthillPro
• DataDog
• Nessus
• AWS
• AWS Lambda
• lint
• JSON
• Infrastructure Automation
• and use of automation Platforms
• PCI
• FISMA
• FINRA
• HIPAA
• HITRUST Compliance
• enterprise-level SCRUM/AGILE methodologies
• Confluence
• Jira
• Jenkins
• SQL
• and SQL Server.

PROFESSIONAL EXPERIENCE

Confidential - Seattle WA

Cloud Infrastructure Engineering Manager

Responsibilities:

• me’m responsible for Confidential ’s Cloud Infrastructure Engineering team (CIE), guiding teh creation of a modern, fully automated infrastructure with a CI/CD Pipeline for Amazon Web Services. dis project is responsible for supporting 2.7 Trillion worth of US HealthCare transactions.
• me lead teh AWS Cloud Infrastructure Engineering teams engaged in developing and maintaining products and services dat our customers use to manage their Cloud Infrastructure, including applications, compliance, as well as PaaS, IaaS, SaaS and CaaS solutions.
• me actively recruited additional top performers in teh organization, increasing teh CIE team from 4 team members to its current size of 14.
• me created and fostered a culture of ownership and accountability, helping teh team to reduce teh number of high-impact customer incidents caused by system or human error.
• me also oversaw engineering teams, helping them to manage roadmaps, engineering resources.
• me served as teh key Technical Lead for our AWS Cloud projects, providing supervisory oversight for our technology department during a period of significant change and organizational transformation.
• me lead engineering modernization efforts to break-up components of a monolithic, legacy application into fault-tolerant microservices, leveraging cloud hosted services, containers, and continuous delivery automation.
• me actively managed teh migration of legacy technologies to modern solutions, resulting in improved performance, monitoring capability, stability, and resiliency.

Confidential - Seattle WA

Principal Project Technologist

Responsibilities:

• Managed and supported a wide array of tools and processes in support of Confidential organization including, Docker, Chef, AWS Cloud Infrastructure.
• Worked to align projects and process improvement with teh implementation plans defined by teh Executive team
• Oversaw teh Continuous Integration/ Continuous Deployment system, Artifactory, and Jenkins.
• Directed SaaS and Cloud based services, including hybrid and pure cloud production environments.
• me led operational engineering teams dat supported teh company’s multiple online platforms (DevOps, System Engineering, Database, and Release Management).
• me was responsible for deployment integration and evolution of teh company’s enterprise platforms and lead teh teams dat delivered and supported these platforms.
• me implemented strategic and operational planning techniques to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating teh evaluation, deployment, and management of current and future IT systems across teh organization.
• me provided leadership and strategic direction in teh development and modification of business processes to efficiently gather input from stakeholders and define and deliver our technology initiatives.
• me worked to ensure teh highest quality of operational excellence in teh management and maintenance of our technical infrastructure, which was critical to support teh online activities of teh company.

Confidential - Seattle WA

Infrastructure/Solution Architectural Technologist

Responsibilities:

• me was a key part of teh Information Technology organization dat builds, supports, and scales teh family of infrastructure and services.
• me was on teh Executive Team dat lead teh IT department and its operational and strategic planning. dis included including fostering innovation, organizing and planning projects, coordinating with vendors, and negotiating allocation of resources.
• me worked on our Data Center Consolidation Projects, which were highly visible and had broad implications for teh business and teh IS Architecture.
• me ensured teh consistency and maintainability of projects by enforcing standards and procedures dat supported teh organization and its overall mission.
• In assessing customer requirements, me worked with our Architecture Team to analyze teh architecture of business events and data dat supported our architecture; evaluated possible solutions; and presented recommendations to Management.
• Participated in teh governance of projects and initiatives to close teh gaps between teh current and future-state of projects.
• me built consensus among engineering teams in teh design and development of infrastructure with an eye towards simplicity, availability, performance, integrity, stability and scalability of global enterprise systems.
• me guided, and mentored peers on design standards, implementation strategies and best practices.
• Provided expertise and leadership in problem solving, root cause analysis during systems outages, and championing a methodological approach to troubleshooting.
• Engaged with infrastructure peers, business and project stakeholders to understand system requirements and advice stakeholders on options, risks, business impacts and cost-benefits.
• Provided strategic and operational leadership for implementing programs and processes.
• Collaborated and worked closely with business partners to provide automation and technology solutions dat met our business goals and objectives, and dat helped improve teh corporation's overall efficiency and operating results.
• me participated in project planning, noledge transfer to teh field engineering organization, including all stages of teh proposal development and management.

Confidential - Issaquah WA

Infrastructure Architect

Responsibilities:

• Worked with teh Information Technology Engineering teams to evolve and mature Costco’s IT infrastructure.
• Provided strong technical leadership for translating, implementing and operationalizing Costco's enterprise architecture framework and strategies into robust operational systems.
• Responsible for understanding, recommending and guiding improvements across teh infrastructure service layers of network, storage, server, virtualization, application and operating systems.
• Partnered with Enterprise teams to implement Costco’s enterprise framework strategies with a focus on operational functionality.
• Analyzed teh risks, benefits and opportunities associated with IT strategies, and championed a balanced approach.
• me supported teh technology associated with teh daily operations within Russell to manage risk and ensure a reliable, scalable, production environment.
• My duties included examining teh management controls within our ITinfrastructure to ensure dat teh information systems were properly safeguarding assets, maintainingdata integrity, and operating effectively.
• me identified and resolved problems; prepared and completed action plans, system audits, and analyses.
• Provided coverage for change management of internally-developed and vendor-provided systems. dis included ensuring dat quality assurance and testing of systems and subsystems were accomplished prior to moving changes to production.
• me was responsible for approving changes to teh Russell production environment, and ensuring all changes and processes were properly documented.
• me participated in planning and maintaining Business Continuity for internal systems.
• Managed internal batch processes for pricing, security master, and trade data.
• me determined our overall technology support needs, including assessing teh availability of resources.
• me had partial responsibility for vendor relationship management, including managing release cycles.
• me was responsible for decisions affecting teh operational state of our internal production computing environment dat supported Traders, Portfolio Managers and Analysts.

Confidential, Seattle WA

IT Manager - System Administration

Responsibilities:

• Managed teh day-to-day operations monitoring system performance, configuration, maintenance and repair. Administration and support of Exchange 2010 servers. Ensured dat records of system downtime and equipment inventory are properly maintained. Applied revisions to host system firmware and software. Worked with vendors to assist support activities.
• Developed new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trained technical staff in how to use new software and hardware developed and/or acquired.
• Supervised Operations staff including hiring, training, evaluating and disciplining. Provided work direction to technical staff, including contract staff and/or student employees. Determined appropriate coverage for all hours of operation.
• Developed procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
• Developed procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
• Developed and coordinated project directions and schedules to maximize benefits and minimize impacts on teh customer organizations. Provided leadership in planning and implementation of projects for computer operations and enterprise systems administration.

Confidential, Redmond WA

Reference for Change Engineer III - RFC Engineer III

Responsibilities:

• Coordinated and facilitated project tracking, scheduling & release management and supported other tasks and responsibilities to ensure timely, effective, and standardized implementation.
• dis was a critical, high-availability role based on rotating shifts in a 24x7 operational environment.
• Distributed monthly security updates by using SCCM and WSUS, achieving a 95% compliance rate for internal and external customers during our monthly patch cycles.
• Performed testing on tools/scripts developed by Microsoft within teh guidelines set when receiving teh project.
• Performed scheduled requests for changes in enterprise-level environments. Changes include running SQL scripts, applying operating system updates, and executing deployments from a centralized deployment tool.
• Project management role in guiding internal PMO programs, including post project reviews, internal process initiatives and ongoing improvement practices.
• Assisted teh Operations Team by ensuring SLA compliance with teh Operations Center for fault detection, impact assessment, troubleshooting, and escalation for all properties.
• Provided on-teh-job training, technical leadership and guidance to junior engineers.
• Oversaw operations center staff in teh following of policies and procedures to ensure consistent results.
• Performed OS/software troubleshooting for all new server builds, server rebuilds, and server configuration changes.
• Planned, prepared, implemented and managed required work schedules and IT projects according to customer requests and support workloads.
• Communicated with other departments and management to resolve problems and expedite work related requests.
• Interpreted and communicated work procedures and Verizon policies to area support users and management.
• Helped Verizon staff and management in resolving problems and completing work as required. Reduced teh level of previous Verizon support complaints and answered questions regarding services and procedures.