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Pc Technician Resume Profile

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OBJECTIVE

To secure a professional, challenging, as well as a rewarding position with an emphasis in information systems.

PROFESSIONAL PROFICIENCES

  • Keen analytical problem solving abilities
  • Skilled in priority assessment and time management
  • Strong written and verbal communication skills

TECHINICAL PROFICIENCES

  • Operating Systems: Installation, configuration, and troubleshooting of DOS, Windows 9X/NT/2000/XP/Vista 64 /7 64
  • Programming Languages: Strong in Visual Basic VB, VB.Net, VBA, C, WPF, and SQL.
  • Web Design Languages: HTML, XHTML, CSS, Javascript, VBscript, ColdFusion
  • Accounting Software: QuickBooks, Timberline, and SAP
  • Hardware: Installation, configuration, and troubleshooting based on functionality and specifications
  • Tools: Microsoft Office '07/'10/'13, Norton Antivirus, Norton Ghost, Visual Studio '08/'10/'13, .NET Framework 3.5/4.0
  • Networking: Installation, configuration, and troubleshooting of Local Area Networks LANs, Wireless LANs, and Virtual Private Networks VPNs skilled with TCP/IP protocol familiar with NetBEUI network layouts and cabling skills.

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator / Developer

  • Manage servers including domain server, exchange server, and SQL / file - print server.
  • Install, troubleshoot, and support over 20 computers on multi windows platform.
  • Perform regular system backups and recovery procedures.
  • Maintain network, phone systems, security systems, and current website using ColdFusion.
  • Troubleshoot and resolve bugs in Winforms .NET framework applications using Visual Studio.
  • Handle a wide range of IT task on a day to day basis.

Confidential

Treasury Systems Analyst, Senior Accountant

  • Responsible for development of user friendly Winforms/WPF vb.net applications, procedures, triggers, and SQL stored procedures.
  • Responsible for creation and maintenance of all Treasury databases with user friendly interfaces and VBA automation support.
  • Coded, implemented, and tested databases, vb.net applications, or other project types based on departmental requirements.
  • Designed and maintained multiple Winforms/WPF applications utilizing Visual Studio.
  • Studied working capital's processes implement improvements and support all departments' projects and request.
  • Created and maintained user and technical documents.
  • Prepared ad hoc Treasury analyses and lead initiatives as necessary.

Confidential

Data Information Manager

  • Designed company website and inventory tracking system using MS Access integrating SQL, ASP, and HTML.
  • Assist project managers with data collection and designing new facility continuity plans.
  • Responsible for implementing new methods for plan presentation.
  • Maintain research and development for the capabilities of the VECOMS platform.
  • Create and maintain XSL templates for the VECOMS platform.
  • Assist with development of company policies and procedures.
  • Develop, implement, and monitor IT policies and procedures.
  • Assisting marketing department with developing a new method of data entry and reporting for business development.

Confidential

Payroll Clerk

  • Processed payroll with complete job costing for three branches and the corporate office. approx. 100 employees
  • Completed 941 Federal forms, NC, and SC State tax withholdings and assign to appropriate expense accounts.
  • Setup new employees within the payroll system and direct deposits.
  • Responsible for child support and tax garnishments.
  • Assisted in Human Resource and Accounts Payable procedures.
  • Designed new excel spreadsheets using macros to assist with the calculation of sick, vacation, paid holidays, and insurance effective dates based on company policy.

Confidential

Contract

  • Designed and formatted several word documents with merging data fields to be integrated into the Job Processing Program JPP database.
  • Audited a complex job of data from several reports any mistakes found were taken to management to fix at the report level to avoid future inconsistencies.

Confidential

Contract

  • Arranged a lease agreement in Microsoft Word format.
  • Formatted a contract proposal, change order form, emergency work authorization phase I II, moisture daily report, and other various documents in Microsoft Excel and Word.
  • Designed a template for revenue projection, gross margin projection, and summary projection across a four year period through several linked worksheets and workbooks as well as manpower projection dealing with wages and benefits in Microsoft Excel.
  • Audited a complex job of data from several reports any mistakes found were taken to management to fix at the report level to avoid future inconsistencies.
  • Created two queries and two linked reports for 3 offices dealing with job production using SQL in a Microsoft Access database.

Confidential

Contract

  • Responsible for file room organization.
  • Matched loan documents with mortgage closing packages.
  • Prepared and printed loan labels
  • Sent completed labeled packages to bar coding.

Confidential

Front Office Manager/PC Technician

  • Conducted consumer and technician training on equipment operation and repair.
  • Resolved customer issues and concerns via phone or on-site consultation.
  • Troubleshot problems with computers on phone and/or on-site.
  • Designed and assembled customer computer systems.
  • Upgraded computer hardware and software.
  • Configured software on clients' workstations and servers.
  • Controlled bank deposits, purchase orders, and inventory.
  • Solely responsible for obtaining Return Merchandise Authorization RMA Numbers for shipping, receiving, and tracking purposes.
  • Solely responsible for preparing monthly statements, collected overdue accounts, and initiated collections through small claims court and item repossessing reminders.
  • Served as Project Manager for Residential Data 2004 Software.
  • Coordinated with software development company Blue Lizard in Raleigh, NC.

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