Pc Technician Resume Profile
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OBJECTIVE
To secure a professional, challenging, as well as a rewarding position with an emphasis in information systems.
PROFESSIONAL PROFICIENCES
- Keen analytical problem solving abilities
- Skilled in priority assessment and time management
- Strong written and verbal communication skills
TECHINICAL PROFICIENCES
- Operating Systems: Installation, configuration, and troubleshooting of DOS, Windows 9X/NT/2000/XP/Vista 64 /7 64
- Programming Languages: Strong in Visual Basic VB, VB.Net, VBA, C, WPF, and SQL.
- Web Design Languages: HTML, XHTML, CSS, Javascript, VBscript, ColdFusion
- Accounting Software: QuickBooks, Timberline, and SAP
- Hardware: Installation, configuration, and troubleshooting based on functionality and specifications
- Tools: Microsoft Office '07/'10/'13, Norton Antivirus, Norton Ghost, Visual Studio '08/'10/'13, .NET Framework 3.5/4.0
- Networking: Installation, configuration, and troubleshooting of Local Area Networks LANs, Wireless LANs, and Virtual Private Networks VPNs skilled with TCP/IP protocol familiar with NetBEUI network layouts and cabling skills.
PROFESSIONAL EXPERIENCE
Confidential
Systems Administrator / Developer
- Manage servers including domain server, exchange server, and SQL / file - print server.
- Install, troubleshoot, and support over 20 computers on multi windows platform.
- Perform regular system backups and recovery procedures.
- Maintain network, phone systems, security systems, and current website using ColdFusion.
- Troubleshoot and resolve bugs in Winforms .NET framework applications using Visual Studio.
- Handle a wide range of IT task on a day to day basis.
Confidential
Treasury Systems Analyst, Senior Accountant
- Responsible for development of user friendly Winforms/WPF vb.net applications, procedures, triggers, and SQL stored procedures.
- Responsible for creation and maintenance of all Treasury databases with user friendly interfaces and VBA automation support.
- Coded, implemented, and tested databases, vb.net applications, or other project types based on departmental requirements.
- Designed and maintained multiple Winforms/WPF applications utilizing Visual Studio.
- Studied working capital's processes implement improvements and support all departments' projects and request.
- Created and maintained user and technical documents.
- Prepared ad hoc Treasury analyses and lead initiatives as necessary.
Confidential
Data Information Manager
- Designed company website and inventory tracking system using MS Access integrating SQL, ASP, and HTML.
- Assist project managers with data collection and designing new facility continuity plans.
- Responsible for implementing new methods for plan presentation.
- Maintain research and development for the capabilities of the VECOMS platform.
- Create and maintain XSL templates for the VECOMS platform.
- Assist with development of company policies and procedures.
- Develop, implement, and monitor IT policies and procedures.
- Assisting marketing department with developing a new method of data entry and reporting for business development.
Confidential
Payroll Clerk
- Processed payroll with complete job costing for three branches and the corporate office. approx. 100 employees
- Completed 941 Federal forms, NC, and SC State tax withholdings and assign to appropriate expense accounts.
- Setup new employees within the payroll system and direct deposits.
- Responsible for child support and tax garnishments.
- Assisted in Human Resource and Accounts Payable procedures.
- Designed new excel spreadsheets using macros to assist with the calculation of sick, vacation, paid holidays, and insurance effective dates based on company policy.
Confidential
Contract
- Designed and formatted several word documents with merging data fields to be integrated into the Job Processing Program JPP database.
- Audited a complex job of data from several reports any mistakes found were taken to management to fix at the report level to avoid future inconsistencies.
Confidential
Contract
- Arranged a lease agreement in Microsoft Word format.
- Formatted a contract proposal, change order form, emergency work authorization phase I II, moisture daily report, and other various documents in Microsoft Excel and Word.
- Designed a template for revenue projection, gross margin projection, and summary projection across a four year period through several linked worksheets and workbooks as well as manpower projection dealing with wages and benefits in Microsoft Excel.
- Audited a complex job of data from several reports any mistakes found were taken to management to fix at the report level to avoid future inconsistencies.
- Created two queries and two linked reports for 3 offices dealing with job production using SQL in a Microsoft Access database.
Confidential
Contract
- Responsible for file room organization.
- Matched loan documents with mortgage closing packages.
- Prepared and printed loan labels
- Sent completed labeled packages to bar coding.
Confidential
Front Office Manager/PC Technician
- Conducted consumer and technician training on equipment operation and repair.
- Resolved customer issues and concerns via phone or on-site consultation.
- Troubleshot problems with computers on phone and/or on-site.
- Designed and assembled customer computer systems.
- Upgraded computer hardware and software.
- Configured software on clients' workstations and servers.
- Controlled bank deposits, purchase orders, and inventory.
- Solely responsible for obtaining Return Merchandise Authorization RMA Numbers for shipping, receiving, and tracking purposes.
- Solely responsible for preparing monthly statements, collected overdue accounts, and initiated collections through small claims court and item repossessing reminders.
- Served as Project Manager for Residential Data 2004 Software.
- Coordinated with software development company Blue Lizard in Raleigh, NC.