AV administration for 1400 Servers and 5600 Desktops
Manage ePO upgrade in isolated Federal Government Environment.
Active Directory Management
LDAP integration
Risk Assessment management and Mitigation across server farm
Mange and coordinate issues across multiple departments.
Citrix
VMware
McAfee HIPS, MOVE, EEPC, EEFF, DLP, MRA
SCCM Management
SCOM Management
HP SIMS Management
RES Workspace and Automation Manager Design and implementation
System Center Orchestrator scripting and design
Maintain Federal Government Compliance
Confidential
Sr. Systems Administrator
Accomplishments:
Established MPLS Network between Corporate office in California and Operations in Pennsylvania
Managed the installation of Cisco Call Manager IP telephony system.
Developed Cisco UCCX ACD and data custom call reporting
Designed SAN infrastructure and Disaster Recovery Fail over to remote site
Merged two existing Domains into one while maintaining individual brand names
Installed Unified Communications Services
Initiated network monitoring system for real time system analysis
Developed security policies
Migrated core physical servers into VMware Virtual environment to leverage hardware investment and create affordable disaster recovery solution.
Implemented free Linux based Web Conferencing solution for group collaboration and meetings.
Designed Email Archiving solution
Implemented Standardized Legal disclaimers and signatures from core email server
Redesigned File structure and security practices
Developed custom call data reporting in Crystal Reports
Responsibilities:
Develop and maintain Cisco UCCX scripting
Handle all call routing and changes
Maintain and Troubleshoot all Telecommunications Systems
Develop and maintain custom call data reporting via Crystal Reports
Active Directory Management
Policy Management
Cisco Call Manager management
Cisco Unity Management
Cisco Presence Server Management
Veeam Backup and Replication
Windows 2000/2003/2008 Management
Linux management
Exchange 2003/2007
HP and Dell server Management
Mac/PC management
Email Archiving
Email Disclaimer integration and Management
Lefthand SAN installation and management
VMware installation an management
Infrastructure design, implementation and management
Vendor maintenance management
IIS setup, integration, and management
Protocol management SMTP,DHCP,DNS,HTTP,FTP,HTTPS
Help Desk Management and Integration
Server maintenance repair upgrades
Patch Management
BlackBerry Enterprise Server
Great Plains
WSUS
Software maintenance, patching and upgrades
Citrix Implementation and Terminal Services
Backup Maintenance and Recovery Backup Exec
Exchange Setup and Maintenance
SQL Maintenance/Backup/Integration on both 2000 and 2005
Cisco Switches
SonicWall Firewall and VPN
Remote Management
Web SPAM Filtering
AVG Data Center and Virus Client
Document Imaging
Confidential
Network Administrator
Responsibilities:
Active Directory Maintenance
Server maintenance repair upgrades
Patch Management
IIS integration and configuration
Software maintenance, patching and upgrades
Network installation, setup and repair including wireless
PC Repair
Printer Repair
Citrix and Terminal Services
Backup Maintenance and Recovery Veritas
Exchange Setup and Maintenance
IP Telephony
SQL Maintenance/Backup/Integration on both 2000 and 2005
Live Communications Server
Cisco Switches
SonicWall Firewall and VPN
Remote Management
Web Filtering
AVG Data Center and Virus Client
EMC email Xtender for Archiving
Confidential
IT/Business Specialist
Responsibilities:
Repair PCs for small business and home users
Server maintenance repair
Software maintenance, patching and upgrades
Network installation, setup and repair including wireless
Active Directory Configuration
Domain Setup
Backup Maintenance and Recovery
Exchange Setup and Maintenance
POS system installation/repair including IBM Sure POS, Verifone pin pads, Receipt printers Epson, IBM, Samsung, Citizen
Data Tran Credit card Modems
Elo touch systems
LAN WAN communications
Printer repair
Technology consulting
Phone Support
Customer Training
Various Technology 1099 work
Confidential
Sales Support Specialist
Responsibilities:
Manage customer accounts by analyzing their potential risks and maintenance needs.
Configure Server upgrades and Cisco routers/switches with appropriate IOS, DRAM and WIC cards
Configure appropriate UPS sizing and network cards for SNMP administration.
Put together proposals and presentations for Network upgrades and installations.
Analyze customer equipment and provide insight on cost ratio for licensing and equipment upgrade/replacement related to Cisco, Citrix, Microsoft, HP/Compaq servers, etc.
Consult customers on new technology integrations and industry standards to maintain stable secure infrastructures.
Confidential
Pharmacy Support Specialist
Confidential
Responsibilities:
Manage 120 Pharmacy Unix server and workstation systems.
PC Troubleshooting/Repair.
Lead Technician provided phone trouble shooting support for other on site field technicians and classroom training on system rollouts and integrations.
Remote assistance over VSAT network.
RAID 1,RAID 5 configuration/management
Repair Unix servers.
Unix scripting
Repair Laser printers.
Network troubleshooting repair.
Automated Voice Response system troubleshooting/repair.
ATM repair.
Assist on POS system repairs and troubleshooting
Self scan repair
Troubleshoot devices related to POS including Credit card pin pads, Scanner scales, barcode scanners, etc.
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