Storage Administrator Resume Profile

Objective

Acquire a position with a progressive company where my years of real-world experience can be truly utilized to provide superior value to the company and their customers.

Technical Proficiencies

EMC/HP/IBM Storage/Hardware Administration
Brocade/Cisco Fiber switches
RecoverPoint Administration
TSM, Avamar, Data Domain Administration
VMware SRM Administration

Windows Server 2003, 2008, 2012
Active Directory 2003, 2008
Exchange 2003, 2007
DNS and WINS Administration
Microsoft Windows All Versions
Microsoft Office Suite
Desktop Hardware

Professional Experience

Confidential

Network/Storage Administrator

Support of Avamar and Data Domain backups for 300 clients
RecoverPoint support and administration for DR.
File and Block administration on VNX5700 inluding CIFS shares
Administration of VMware 5.1 with 350 clients
VMware Site Recovery Manager setup and administration
Server builds and administration of Windows Server 2003, 2008, and 2012

Confidential

Storage Administrator

Confidential

Hardware installs of EMC Clariion, and AX storage systems.
Hardware installs of EMC / Brocade fiber switches.
Configure EMC, HP, and IBM storage arrays.
Support and maintenance of 50 EMC, IBM and HP storage arrays.
Trouble shooting of failed/missed backups
Managing 20 TSM servers of US clients remotely
Scheduling client node backups. AIX, LINUX, and Windows
Configuration of admin schedules, includes manage database, recovery logs, volumes.
Libraries volume checks in and checks out, audit inventory. Troubleshooting for any library issue and vendor co-ordination.

Administrator

Confidential

Provided ongoing daily support of over 100 Windows NT/2000/2003 servers in the Denver office.
Support of external FTP servers.
Supported WINS, DNS, and DHCP on corporate network.
Assisted with domain migration from Genesys to West Corp.
Assisted with IP migration from Genesys to West Corp.
Support of Tivoli backup systems on both Windows based clients as well as Solaris clients.
Support of VERITAS backup software used on Exchange, SQL, and core domain controllers and file servers.
Ongoing support of all Windows based server hardware and storage systems.
Install and configure all new Windows based servers in the Denver office.
Implemented and supported new applications as well as ongoing support of Genesys proprietary applications globally.
Built, deployed, and installed VMware ESX on Windows platforms.
Application support of SQL, Sybase, Informix, Exchange, and Active Directory in 13 countries.
Installed and maintained Windows based servers running 2000, 2003, 2008.
Supported SQL database servers that housed all financial data for the corporation.
Install and maintain F-Secure anti-virus suite on Microsoft Exchange, all Windows based servers and desktop systems globally. Managed global anti-virus management servers for Exchange, Servers, and desktop systems globally. Managed global security policy that is deployed to every Windows based system in 23 countries globally.

Sr. Support Technician Helpdesk

Configure and install desktop and portable systems with various operating systems, including Windows 98/Me, Windows 2000, NT, XP Professional, and Windows Vista.
Providing desktop and remote customer support to a 500 client base covering more than five locations through email, telephone, and personal communication.
Creating user-friendly and easily managed computer images for corporate deployment using Symantec Ghost, Windows RIS servers, and unattended installation techniques.
Advising and training customers on basic technical troubleshooting knowledge, as well as maintenance and upkeep suggestions.
Provided onsite support and remote telephone support to five states. This required a great deal of travel to allow for onsite support of remote executives and support staff.

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