PROFESSIONAL SUMMARY

• Over 7 years of total experience in IT industry with 5 years in the area of Windows Desktop Support, 2 years in Wintel/Windows Server 2003/2008/R2 and Virtualization with VMware ESX 3.5 and 4.0/4.1/5.0/5.1 and Virtual Center server.
• Manage deployment, maintenance, support and upgrade of servers, hardware, software, operating systems and distributed printers in a Microsoft Windows operating system and server environment.
• Winxp to Win7 Migration using user state migration tools, Easy Transfer Utility.
• Installed and configured Win 2008 R2 print server.
• Installed 32 bit client print drivers to support on 64 bit platform.
• Created and managed print queues on virtual platform.
• Experience in Design and implementation of ESXi Clusters.
• Experience in configuring and managing HA, DRS, and FT.
• Administration and management of Active Directory, OU, Group Policy in Windows Server 2003 and 2008 server architecture on WINTEL platform.
• Experienced in using Altiris for image deployment over PCs using Rdeploy.
• Build and troubleshooting experience in Windows Server 2003/2008/R2 with VMware ESX Server, ESXi Server and Virtual Center Server 2.5, vCenter 4.0 and vCenter 5.0/5.1
• Configured and managed IIS 6.0/7.0.
• Hands on experience in Citrix Xenapp Platform and citrix client troubleshooting.
• Configured virtual switches and distributed switches.
• Worked on Group Policy creation of users, groups and add users to a group and different OU.
• Excellent understanding on ESX Architecture, guest OS installation, setting up of VM priorities, Cloning and Snapshots, Virtual Network, ESX Server, ESXi Server Virtual Machines, Templates from VMs and deploying VMs from Templates.
• Experience in migrating Physical servers to VMs and VMs to VMs.
• Generating Performance Reports weekly basis.
• Installing VMware Tools and Upgrading VMware Tools on Windows Machines and Linux Machines.
• Patch Management of ESX Hosts using VMware Update Manager.
• Strong understanding of VMware Networking concepts like creation of vSwitches, different types of port groups, NIC Teaming and VLAN
• Good experience in LAN/WAN networking architecture and TCP/IP protocol stacks.
• Configuration and management of Distributed File System.
• Worked on SCCM OS DeploymentWorked on configuring different levels of permission: NTFS Permission and File level permissions.
• DNS/DFS/DHCP/WINS Standardizations and Implementations.
• Handled the VMware solutions to support multiple storage connectivity options such as ISCSI, NFS NAS and internal storage.
• Hands on experience on citrix xenapp platform and citrix client configuration and troubleshooting.
• Experience with Lansweeper for asset management and compliance.
• Increasing resources like HDD, Memory and CPU.
• Worked on, HP Proliant Servers.

TECHNICAL SKILLS

• Operating System : Windows 98, 2000, XP, Vista, Windows 7, windows 8, windows 8.1, Windows Server 2000, 2003, 2008,
• 2008 R2 Windows Server 2012 Linux Ubuntu
• VMware : VMware ESX 3.5, ESX 4.0, ESXi 4.1 and ESXi 5.0/5.1 VMware Update Manager,
• Vsphere Client and Web Client, VMware Converter
• Storage Technologies : NAS Storage, SAN Storage, Fiber Channel, ISCSI, VMFS, NFS
• Switches Brocade : VA-40FC, 200E, 6510, 6505, 5300
• Servers : HP Proliant DL385 G2, DL 380 G5, DL385 G5, DL980 G7 HP Proliant Blade
• BL4605c G8, HP Proliant Blade BL490c G6, HP Proliant BL45p-G2, BL c7000
• Chassis.
• Security : Norton, MacFee, Symantec, Kaspersky Internet Security
• Internet Technologies : HTML and basic VBScript concepts
• Windows : Active Directory, DNS, DHCP, DFS, Group Policy

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Windows Administrator

Responsibilities

• Installation, Administration and Troubleshooting of Windows2000/2003/2008 on Wintel Platform.
• Server/Professional, Active Directory, Windows 2000/2003 Servers, Workstations.
• Design and implementation of Windows 2003 Domains and trust relationships between domains.
• Installation and configuration of Web Server IIS .
• Involved in software distribution, operating system deployment, network access protection and hardware and software inventory System Center Configuration Manager SCCM 2012
• Projects handled include SCCM remediation of clients, Meditech Go Live Update, Dragon Voice.
• Support environments such as testing, development, implementation, Production support and on call support on a rotation basis.
• Troubleshoot and support legacy applications like star, cerner launched over citrix xenapp platform.
• Responsible for remediation of the issues identified by an internal Audit.
• Worked on configuring different levels of permission: NTFS Permission and File level permissions.
• Winxp to Win7 Migration using user state migration tools, Easy Transfer Utility.
• Installation and Configuration of SCCM 2012 Sp1. Deployment of OS WIN 7 Professional/Enterprise, SCCM, 2012 Sp1.
• Installation and configuring of Print Servers for Network printing.
• Active Directory, creating new user accounts as per the respective organizational units and maintain them.
• Configured different types of Network /Inkjet Printers, Plotters and Scanners
• Configuring and administrating Windows 2000/03/08 Networks.
• Implemented TCP/IP Features such as DNS, DHCP and Integration of the Services.
• Planning and implementation of file systems, workgroups and domains.
• Build and troubleshooting in Windows Server 2003/2008/R2 with VMware ESX Server, ESXi Server, vCenter 4.0 and vCenter 5.0/5.1
• Providing technical support on Microsoft platform - Windows 2003, win 2008, Win 7, Windows XP, and Win8.
• Hands on experience with Lansweeper.
• Configuration of Local, Network and Wireless Printers at user end.
• Assembling systems install the basic software upgrade the systems and troubleshooting different types of Hardware and Network related problems.
• Installation troubleshooting different operating systems like windows XP, windows 7, Windows 8, Windows 2008.
• E-mail configuration MS Outlook Troubleshooting.
• DC maintenance patching, upgrading, re-configuring etc. only approved upgrades.
• Involved in racking up the HP Gen 8 servers for the virtualized platform, Exsi 5.1

Environment: VMware vSphere 4/4.1/5.0, ESX Server 3.5/4/4.1, ESXi 4/4.1/5.0/5.1, Active Directory, vCenter 5.1, ESXi 5.1, Windows Server 2003, 2008, 2008 R2, NFS, SMTP, SNMP, MAPI

Confidential

System Analyst

Responsibilities:

• Configured Windows Server 2008 R2, Windows Server 2012 Datacenter Edition.
• Configured NTFS Permission for employees
• Depolyed OS/software/Client push using SCCM 2012.
• Worked with MDT server for OS Deployment including virtual machines, workstations, and servers.
• Worked on Active Directory for creating Users and Groups/wintel
• Involved in Installation and Configuration and Maintenance of Windows 2008/2003/2000 on HP Proliant Servers for Dev, Test and Production Instances.
• Created User Accounts and Groups in Active Directory AD .
• Configuration and management of Distributed File System.
• Installed and configured Win 2008 R2 print server.
• Installed 32 bit client print drivers to support on 64 bit platform.
• Design, implement and maintain Microsoft WSUS infrastructure.
• Involved in fixing the vulnerability error messages related to Windows 2008, 2003, Applications and Hardware.
• Administered a Microsoft Cluster Server with SQL server 2008/2005.
• Cloning, deploying VM's to Template, Templates to VM's, VMotion, Storage VMotion etc.
• Configured the NTP server in ESX Server for the time synchronization between ESX and VM's.
• Generated report summary and performance for ESX Servers and VM's.
• Created snapshot's for the VM's and also created new folders, data centers, clusters and resource pools in the VC.
• Build and troubleshooting experience in Windows Server 2003/2008/R2 with VMware ESX Server, ESXi Server and Virtual Center Server 2.5, vCenter 4.0 and vCenter 5.0/5.1
• Involved in OS Deployment through SCCM 2012 SP1.
• Environment: VMware vSphere 4/4.1/5.0, ESX Server 3.5/4/4.1, ESXi 4/4.1/5.0/5.1, Active Directory, vCenter 5.1, ESXi 5.1, Windows Server 2008 R2, NFS, SMTP, SNMP, MAPI

Confidential

Technical Support Specialist

Roles Responsibilities

• Installation, Administration and Troubleshooting of Windows2000/2003 on Wintel Platform.
• Server/Professional, Active Directory, Windows 2000/2003 Servers, Workstations.
• Design and implementation of Windows 2003 Domains and trust relationships between domains.
• Installation and configuration of Web Server IIS .
• Involved in software distribution, operating system deployment, network access protection and hardware and software inventory System Center Configuration Manager SCCM 2007
• Used LDAP is by medium-to-large organi zations to one that has an LDAP server
• Configuration of Cluster Services and DFS in windows 2000.
• Configuration of DHCP, DNS, WINS.
• Configured different types of RAID levels.
• Creating and managing user accounts in Active Directory, networking and connectivity.
• Group Policy creation and Implementation
• Patching of All Windows servers for OS vulnerable security patches through WSUS Windows Server Update service .
• System Rollout planning, migration, Performance monitoring, Security monitoring.
• Installation and configuring of Print Servers for Network printing
• Devising and implementing a Backup strategy and carry out Restore procedures
• Environment: Web, GIS, and Software Development, VMware ESX Server, VMware vSphere, Win 2000 and 2003, Win XP, Win NT, NFS, SMTP, SNMP, MAPI

Confidential

Windows System Administrator

Roles Responsibilities

• Deployed new technology solutions to meet the business requirements
• Handled the Service Desk and Incident Management Team
• Handled projects from initiation to closure for deployment of new and major upgrade of infrastructure
• Co-ordinated with outside vendors, end users, other department team members and service providers to resolve issues
• Prepared system documentation for use in configuration, repair and troubleshooting of hardware, software and network operating systems
• Handling Team
• Configured different types of Network /Inkjet Printers, Plotters and Scanners
• Configuring and administrating Windows 2000/03 Networks
• Strong familiarity with implementing TCP/IP Features such as DNS, DHCP and Integration of the Services
• Transferring of FSMO roles
• Managed Windows user, group, workstation accounts and network applications.
• Planning and implementation of file systems, workgroups and domains
• Providing technical support on Microsoft platform - Windows 2000 Windows XP
• Configuration of Local, Network and Wireless Printers at user end
• Assembling systems install the basic software upgrade the systems and troubleshooting different types of Hardware and Network related problems Installation troubleshooting different operating systems like Windows 98, Windows 2000 and Windows XP.
• E-mail configuration MS Outlook Troubleshooting.
• Good experience in Norton GHOST deploying.
• DC maintenance patching, upgrading, re-configuring etc. only approved upgrades.
• AD/DNS configuration and maintenance.
• Backup/Recovery.
• Maintenance of all Domain Admin accounts.
• Adding Sites and subnets.
• Proactive Monitoring of Infrastructure components.
• Proactive Monitoring of Network utilization caused by AD components.
• Delegation of security rights at the top level OUs'.
• Configuration/Maintenance of Symantec Antivirus for DC's.
• Be available 24/7.
• Responsible for submitting weekly and monthly Reports to management.
• Checking DC's health on daily basis.
• Co coordinating with Security team for virus issues.
• Debugging server crash dumps to analyze the root cause.
• Configuring/Implementing group policies.
• Check Event logs for Root Cause Analysis.
• Check Domain Controller Daily Backup.
• Check AD Replication Status.
• Check SYSVOL and NETLOGON FRS status.
• Provide limited SLA support.
• Installation of new DC's.
• FSMO roles placements and maintenance.
• Environment: Web, GIS, and Software Development, VMware ESX Server, Win 2000 and 2003, Win XP, Win NT

Confidential

Windows System Engineer

Roles Responsibilities

• Managed Domain Controllers and Additional Domain Controllers.
• Implementing Disaster Recovery in Windows 2000/2003 Domain.
• Configured of Domain Naming Server DNS and Dynamic Host Configuration Protocol DHCP .
• Responsible for Backup/recovery strategy of all windows based servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network using different media devices like tape drives, compact disk and additional hard disk etc.
• Installing, troubleshooting and supporting of 1000 Desktops, Laptops, Network Devices, and Computer Peripherals.
• Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
• Installed of Operating Systems Win98, Win XP, Win NT, Win 2000 etc.
• Implemented user administration like adding, deleting and modifying user accounts
• Responsible for operations and maintenance for TCP/IP schema.
• Planning and scheduling the network down time for various upgrades and maintenance check.
• Support Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues.

Environment: Web, Software Development, Win 2000 and 2003, Win 98, XP, Win NT