Sr Cloud Consultant / Office 365 Resume
Plano, TexaS
SUMMARY
- Office 365 migration and administration using PowerShell.
- OKTA configuration in Development, QA and Production environments.
- Integration of OKTA SharePoint applications wif SharePoint 2016. API setup.
- Skype, One Drive and SharePoint online support and administration.
- Forefront Identity Manager FIM 2010 R2 administration and support.
- Hands on support wif Windows Server 2012 & 2008 R2, XP, Windows 7 & 8.1
- Database software supporting SQL 2005 - 2007-2012 SQL Admin.
- Symantec Backup exec 2010 & 2012, Symantec End Point protection.
- Applications direct support wif Great Plains, Sales Force, SharePoint and Vision.
- Server rollout out using HP, DELL, Compaq, SUN server and workstation.
- PRTG network monitor, SNMP, Etheiral, Wireshark tools.
- Deployment phone systems including Lucent Definity and Nortel Meridian.
- Deployment of Active Directory, Exchange 2003, 2007 and 2010.
- Support on Avaya Voicemail Pro, Nokia, Toshiba and Mitel VoIP phone systems.
- Hands on Implementation and support of Exchange 2010 using DAG.
- Microsoft Hyper-V 2008 R2 and Hyper-V Manager.
- Cisco ASA 5505 firewall and 800 series router/AP wireless firewall.
- Certifications obtained Novell CNA/CNE, Microsoft MCP and 20 years IT experience.
PROFESSIONAL EXPERIENCE
Confidential, Plano Texas
Sr Cloud Consultant / Office 365
Responsibilities:
- Provide expertise in teh areas of Office 365 migration and OKTA SSO implementation
- Lead in all OKTA SSO projects converting applications from ADFS 2.0 and 3.0 to OKTA.
- Configure OKTA on multiple Active Directory Forests, Install agents and configure MFA.
- Work in Development, QA and Production environments integrating OKTA and SharePoint 2016 me
- Support and Maintain Forefront Identity Manager (FIM) 2010 R2.
- Configure and assist in MIM 2016 Management Agent installations.
- Support for Skype for Business and One Drive.
- Handle escalations of aging tickets for Exchange Online, SharePoint Online and Skype.
- Support and run projects using SharePoint 2016 on Premises and SharePoint online.
- Provide custom documentation and configuration for CORS and API configurations.
- Install and Configure ADFS farm in development environment.
Confidential, Austin Texas
Office365 Specialist
Responsibilities:
- Google Apps Gmail migration to Office 365 for 750 user mailboxes.
- Migrations of Google Groups, Contacts and Distribution lists.
- Okta - Office365 federated configuration SSO single sign on.
- Multi-Layered Anti-Spam, Anti-Malware and Compliance using ProofPoint solution.
- Understanding of SPF and DKIM needs of teh customer.
- Use of BitTitan Migration Wizard tools for data migrations using Google API’s.
- Coordinating and project management wif management and vendors.
- Powershell scripts for automation and project preparation.
- In-Place Hold advisement, Retention - Tag policy advisement.
- Assist Helpdesk and Deployment teams wif Outlook Client configurations and deployments.
- Assist in strategy for Shared Mailboxes, Resource rooms and calendar permissions.
Confidential, Austin Texas
Exchange / Office365 Engineer
Responsibilities:
- Hybrid multi-Forest migration from Exchange 2010 to Office365 for 35,000 mailboxes
- Migration of Shared Mailboxes, Distribution lists and PST’s.
- Office 365 product licensing, online archive and global settings.
- Outlook 2010, 2013 and 2016 support including all migration escalations.
- Cut over migration for 500 users from Exchange 2010 to Office365 due to acquisition.
- Migration from Lync Server 2010 to Skype for Business.
- ProofPoint support version 8.4.2
- Azure AD Connect 1.1.189.0
- Dell Quest PST Migration Manager 1.2.1.15 migrating user PST’s.
- Dell On Demand Migration Manager migrating Exchange to Office365.
- Extensive PowerShell scripting experience in support of all migration activities.
- Setup and Configuration of 21 servers including SQL/IIS and migration agents / migration tools.
- Support, Administration and maintenance for 22 on-premises Exchange 2010 servers.
- Microsoft server 2008 and 2012 support and administration / Active Directory.
- Sender Policy Framework (SPF) and encryption policies, routing. DNS configurations.
- Messaging retention and messaging records management procedures.
- Skype Meeting Broadcast, administration, configuration and testing.
Confidential, Austin Texas
Office 365 Administrator
Responsibilities:
- Office 365 Administration and Outlook 2010 support for over 30,000 end users.
- Mailbox, Calendar, Resource and Shared Mailbox administration.
- Hybrid on premises Active Directory and Exchange 2010 administration.
- Office 365 eDiscovery, message recovery and archive.
- SharePoint Online administration and support for over 300 site collections.
- Dell Quest Active Roles Server and Quick Connect Active Directory management.
- Support for all server related issues in a 2003/2008/2012 virtual and physical environment.
- GPO management utilizing Advanced Group Policy Management (AGPM).
- VMWare ESX datacenter, host and virtual machine maintenance and support.
- Citrix Metaframe and XenApps presentation server maintenance and support.
- Novell 6.5 iManager, iPrint and OES Remote Manager Administration.
- DCS ticketing and via Remedy system, Service Now and (CAB) Change Advisory Board requests.
Confidential, Austin Texas
Exchange Migration Consultant
Responsibilities:
- Office 365 migration and administration using PowerShell Azure AD version 4.
- Performed multiple migration projects consisting of Office 365, Lotus Notes and GroupWise.
- Use of BitTitan MigrationWiz tools for data migration.
- Installation and configuration of Active Directory Federation Services (ADFS).
- Installation and configuration of DirSync directory synchronization tool.
- Use of PowerShell scripts for creating groups, DL’s and contacts.
- Update and work wif customers on progress.
- Office 365 portal administration, security, feature configurations and archive.
- Completed cut over migration projects.
Confidential, Austin Texas
Cluster Administrator
Responsibilities:
- Team lead for Veritas and Microsoft clustering team.
- Installations of Windows Server 2008 R2 and Windows 2012 in datacenter
- Configuration of site to site Microsoft Clusters.
- Configuration of Veritas single site and site to site clusters.
- SAN storage allocation and volume configuration as needed.
- Install and configure Exchange 2016 servers in cluster across two data centers.
- VMware vCenter server and ESXi host management using VSphere client.
- Configure and troubleshoot ESXi hosts consisting of networking, storage and Active Directory related issues.
- Configure network routes for site to site access.
- Modify and help in improving current documentation
- Mentor other team members and assist in training and troubleshooting issues.
Confidential, Austin Texas
IT Network Administrator
Responsibilities:
- Exchange 2003 to Exchange 2010 migration and client upgrades.
- Use of Power shell scripting for Active Directory and Exchange updates.
- Installation and configuration of IIS 8 on Windows 2012 servers.
- Active Directory and Forest upgrade introducing new DC’s.
- Epicor Avante 9.4 - 9.8 administration and support. U2/SB Client setup.
- Installation of Cisco switches and firmware updates.
- CAT 5e, 6 cabling and patch panel management. Mitel VoIP Administration.
- Rack installation and Electrical preparation for data room.
- Setup and configuration of new Dell servers in a RAID 10.
- SonicWALL 2400 and 2600 VPN and NAT/Port and firewall rule configurations.
- End user desktop support, Windows 7 and Windows 8.
- Office 2010 and Office 2013 installation and support.
- Setup and Configuration of new Barracuda backup / cloud replication and e-mail archive.
- Sophos and Sophos Pure Message management console.
- Solid Works and EPDM support, installations and License management.
- Smart phone and tablet Exchange active sync support.
- Management of all hardware inventory, asset tracking and volume licensing.
- Establish vendor relationships, telecommunications, consulting.
- Cisco WAP installation and configuration.
- PRTG Network monitor and alerts setup and deployment.
Confidential, Austin, TX
Infrastructure Systems Administrator
Responsibilities:
- Support across five offices in teh central Texas area.
- Support of all server, Cisco router, firewall equipment in an MPLS configuration.
- Installation of Windows Server 2012 domain controllers, DNS and DHCP at two locations.
- Responsible for all phones systems at each location, Avaya, Nokia and Toshiba.
- Responsible for all ISP and Telco issues, Network outages, upgrades and support.
- Support for five websites both in house and hosted. Ubuntu, Putty SSH remote support.
- Responsible for all DNS, Domain registration and Certificates.
- Point of contact for all vendor purchases, quotes, license renewals and upgrades.
- Completed new office configuration, Server, Phone system and connectivity.
- Implemented corporate backup solution using Symantec Backup Exec 2010 & 2012.
- Support for SQL / Vision database.
- Support Hyper-V server and management server console.
- Setup and configuration of multiple virtual servers, performance tuning as needed.
- Implementation of 2nd Exchange 2010 server and DAG / CAS witness servers.
- Setup and configured Buffalo NAS replication FTP/SFTP cloud storage solution.
- Configuration and rollout of WSUS 2008 update server.
- Desktop and Laptop end user support across five sites, hands on and remotely.
- Documentation of business processes and policies.
Confidential, Modesto, CA
IT Specialist
Responsibilities:
- Hands on support of Windows Server 2003 and 2008 R2.
- Desktop / End user support using Win XP and Win 7 operating systems.
- Direct support of all Dell Precision and OptiPlex workstations.
- Direct support on Dell PowerEdge servers 8710, 2970, 2850 and 4600’s.
- Support and administration of NEC 2000 phone system.
- Procurement of all new hardware and supplies.
- Establish and maintain all vendor and service provider relationships.
- Support of all automation systems including Scott’s studios.
- Assist and support production staff supporting TLC and RCS products.
- Delta Flex support for business department and collections.
- Desktop and Server support for two office locations.
- Shavlik update patch management for Windows servers and clients.
Confidential, San Jose, CA
IT Network Administrator
Responsibilities:
- Provide Active Directory and Exchange assessment covering areas of improvement, policy and recommendations pertaining to security, group policies and Exchange architecture.
- Manage daily task assignments and priority requests in weekly IT meetings.
- Work wif IT vendors, procure hardware\software and manage licensing.
- Work wif mobile and local telecommunication providers.
- Consolidate various accounts into corporate accounts.
- Maintain all service accounts, maintenance and renewals pertaining to all Infrastructure providers.
- Maintain all data center functions covering 80 servers.
- Support for all VPN connections across 3 U.S sites and 3 offices in India.
- Responsible for all Exchange servers across 6 sites spanning internationally.
- BlackBerry server support and renewals.
- Overview and changes made to AD and global policies, mailbox archive solution and fail over plan to reduce capacity issues on Exchange production servers.
- IT cost savings project saving 90K per year.
- Point of contact for all connectivity, DNS, BlackBerry and Exchange related issues.
- Establish and roll out Acronis desktop imaging solution.
- Maintain inventory for all hardware, BlackBerry and software deployments.
Confidential, Sunnyvale, CA
Contractor Systems Administrator
Responsibilities:
- Hands on management of Juniper Netscreen Firewall 500’s.
- Administration and management of Cisco VPN 3000 concentrator.
- RSA security ACE server 5.1 administration.
- Cisco Catalyst 2900 routers and Catalyst 6513&4006 switches.
- BlackBerry server 4.1 Upgrade - Good Technology and Palm Treo
- Symantec Ant-spam Brightmail administration and support.
- Windows 2000 active directory and 2003 active directory upgrade.
- Exchange 2000 and 2003 cluster server including 2 relays and multiple storage groups.
- Microsoft SharePoint server 2007.
- Windows XP SP2 desktop and laptop support.
- Cisco wireless networks 802.11b&g support and configuration.
- Veritas Netbackup support and administration.
- Symantec Ghost Cast Server and desktop imaging solution.
- WSUS setup and administration assuring latest Microsoft updates.
- Lucent phone switch administration, adds, changes.
- Sales Force application administration.
- Webex account administration.
- Terminal Server administration, licensing and support to staff for data access.
- Facility badge assignments and security administration.
Confidential, Sunnyvale, CA
Windows Systems Administrator
Responsibilities:
- Network design and communication systems deployment.
- Facility planning and layout of communications cabling.
- Management of data center specifications and requirements.
- Analysis of firewall and router security Implementation.
- Server hardware specification, performance and fault tolerant strategies.
- Research and deployment of Nortel Meridian corporate phone system.
- Electronic mail Exchange deployment, support and maintenance.
- Purchasing and price negotiation for all software and hardware needs.
- Direct “hands on” management of a network consisting of; Windows 2000 Active Directory, Mail servers (Exchange 5.5/2000, Cisco Firewalls, Web Sites, FTP Sites.
- Installation of Tumbleweed MMS 4.1 - 5.6. PGP e-mail encryption.
- Established standards for systems hardware, software, policies, conventions and service level agreements.
- Purchasing of all IT equipment for corporate and remote facilities.
- Management of two- person IT staff and outside contractors.
- Responsible for corporate IT budget and growth forecast for teh years 2000, 2001 and 2002.
- Management of all system and user licenses, applications and service agreements.
- Setup and configuration of two Citrix metaframe \ TS access points for remote application access.
- Direct hands on desktop applications and desktop support for In-house staff.