SUMMARY:

I.T. SME in Backup and Recovery seeking a full Confidential role with experience dedicated to Information Technology across industries - Manufacturing, Healthcare, Financial and Media. Experiences include Desktop Support, Systems and Network Administration to Data Protection.

WORK EXPERIENCE:

Confidential

Backup Administrator

Responsibilities:

• Providing 24x7 support for Tier 2 and Tier 3 global Data Protection support of several thousand daily backup jobs of physical virtual and Cloud managed servers.
• Provides day to day production support of firm's NetBackup 8.1.2, and Veeam 9.5 Update 4b
• Capacity Management and reporting utilizing Veritas NetBackup OpsCenter and VEEAM One Reporter
• Perform backup and restores of Virtual Machines and Simple Recovery SQL Databases with VEEAM
• Worked with Storage team to capacity plan and maintain firm's storage system. Data Domain 4500 and Exagrid EX63000E.
• Monitoring alerts on servers and appliances using Nagios
• Backup environment includes ESX 6.5, SharePoint, SQL, Oracle, NDMP, Exchange, UNIX and Windows clients.
• Troubleshooting tape drive issues on IBM tape libraries.
• Streamlined SQL backups by utilizing SQL Intelligent Policies on Netbackup.
• Worked with Database Admins on Hadoop Backups utilizing NetBackup native agents.
• Train other Engineering Services staff in NetBackup and Offshore personnel with restores and other daily tasks.
• Reduced backup failure rates and false positives by 98%.
• Provides reports and evidence on Deloitte audits utilizing Veritas OpsCenter Analytics and Veeam One Reporter.
• Performs upgrades, and various enhancements, performance tuning, migrations, and capacity planning for Netbackup (7.7 • 8.1.2) and VEEAM 9.5 (Update 2 •4b)
• Architected a separate NetBackup Domain, separating QA/DEV from Production/ DR backups
• Worked with Storage and Vendor to install, test and implement Exagrid Storage appliances for backup and recovery

Confidential

Backup Operations Lead

Responsibilities:

• Responsible for Tier 2 and Tier 3 global Data Protection support of several thousand daily backups jobs of physical virtual and Cloud managed servers.
• Maintain Veritas Backup environment (7.7.1 through 8.0)
• Monitor backup failures for Windows, *NIX and AWS Instances
• Perform VM and Physical server restores via Veritas NetBackup
• Perform AWS Instance restores via CPM - Cloud Protection Manager
• Perform File level restores via Veritas NetBackup and N2W CPM
• Maintaining and updating documentation and SOPs
• Responsible for updating change management tasks related to backups
• Decommission Clients, Master and Media servers
• Monitor and Maintain Tape Libraries
• Configure AIR policies for offsite replication and refreshes
• Perform Master and Media servers' maintenance and upgrades.

Confidential

Data Protection Engineer

Responsibilities:

• Maintain Veritas NetBackup environment (7.5.0.6 through 7.7.1)
• Investigate network connectivity issues with Systems and backups (*NIX, Solaris, Windows 2003 - 2012)
• Monitor over 30,000 (physical and Virtual) servers and over 100K backup jobs.
• Perform SQL & RMAN refreshes.
• Perform VM and Physical Server restores
• Perform File level restore with NetApp Protection Manager
• Troubleshoot SQL, RMAN, NDMP, and standard backup failures
• Troubleshoot VM backup failures.
• Troubleshoot Data Domain issues
• Maintaining and updating documentation and SOPs
• Responsible for updating change management tasks related to backups
• Decommission Clients, Master and Media servers
• Configure AIR policies for offsite replication and refreshes
• Configure SQL Intelligent Policies for backups and restores.
• SQL Disaster Recovery Mirroring.
• Perform Master and Media servers' maintenance and upgrades.
• Capacity management

Confidential

Network Engineer

Responsibilities:

• Responsibilities include global server support and account management, monitor the integrity of the network and shift handovers
• User and phone account provisioning - Call Manager
• Proactive Monitoring - ENOW, Solarwinds, Mailive, Service NOW
• Switch configuration on the LAN
• User mailbox and Distribution List creation on Exchange

Confidential

Patching Engineer

Responsibilities:

• Project included building patch servers and patching existing servers to compliant levels
• Server builds -Physical and virtual with both Windows server 2003 and 2008
• Review patches with Servers operations
• Establish baselines with applications team
• Patch servers using IBM Tivoli

Confidential, New York, NY

Network Engineer

Responsibilities:

• Led a team that upgraded the Cisco CM manager system in the NY office
• Managed phone accounts/ voicemail and extensions for 450 users in multiple locations globally.
• Managed switch in LAN environment for 150 users.
• Led a team that upgraded power feeds in the Data Center in the NY office
• Project lead on upgrading Power to IDF/MDF rooms
• Project lead on upgrading Core Switches that connect NYC offices to other global locations
• Project lead for Rewiring of IDF/ MDF rooms
• Worked with VM consultant to virtualize 40% of servers

Confidential

Technical Analyst

Responsibilities:

• Served as the central point for escalating service outages and for facilitating problem management and as the point person for the NY Data Center location.
• Responsibilities included, but were not limited to, backup, server, and network errors and backup administration and server provisioning for both physical and virtual (VMWare) servers.
• Monitored the availability of Windows and UNIX/LINUX operating systems.
• Performed training on policies and procedures as well as new applications.
• Used Bigfix and Opsware software for deployment of Microsoft patches to over 10,000 servers.
• Monitored websites and troubleshot for Retirement and Benefits web accounts for over 50 External Clients.
• Collected Data usage across the network to determine and carve out SAN disk sizes
• Assisted on a project that consolidated stand-alone servers to a virtual environment
• Team member of a project that migrated eDirectory File & Print to an Active Directory environment
• Team member of a project that migrated Lotus Notes mailboxes to Exchange.
• Involved in moving Data Center to new office location