SUMMARY:

• IT professional with extensive project and program management experience.
• Proven ability to lead cross - functional teams to achieve results and meet objectives. Excellent relationship management, collaboration, presentation and communication skills.

TECHNICAL SKILLS

Technologies and Tools: Technologies.NET, RESTful Web services, XML / JSON, SQL Server.

ASP.NET: MVC, jQueryC++, Java, AIX, HP-UX, Windows, Toad, ORACLE, DB2, PM / ToolsJira, Confluence, MS Project, Planview, Clear Case, Clear Quest, VSS, Rational RequisitePro, SharePoint, Remedy, Clarity, MS Visual Studio, MS Team foundation Server.

Content Management tools: ServiceNow, VSS, Quality Center, PMBOK

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential

Responsibilities:

• Managed the full project management life cycle for the implementation of very complex, medium to large scale of Web portals Software Development projects for “Open Enrollment 2017 “
• Created comprehensive plans, including work schedule that meets the stated business or technical objectives within Enrollment platform (while interacting with PMO and Program Management Staff)
• Worked with Marketplace line of business and product teams to create Requirements and formally handover to IT teams that solution these into technology solutions. Ensured timely and quality delivery of these requirements through frequent releases by IT organization
• Worked with the Business areas in the Operational Readiness activities to provide support and coordination to ensure smooth adoption of new systems and business processes in the Enrollment environment of the organization
• Managed multiple Business Stakeholders: IT, Brokers, Compliance, Legal, Security and CMS
• Engage business partners for conducting user acceptance testing on IT deliverables that meet the requirements. Managed Project Plans, Project Budgets, Budget Forecasts.
• Escalated risks and/or issues to Director, PMO and steering committee and/or sponsor(s) on a regular basis. Facilitated / assisted with conflict resolution within project team(s)
• Provided workarounds when an immediate or long term solution is not available to issues / problems
• Created change requests / scope change requests for the new requirements that come in from different sources like CMS, Brokers, other programs or similar entities and got those deployed by IT
• Collaborated with other programs like Medicare, Medicaid for possible impacts to web portal to avoid disruption of services. Created Project Documentation for the PMO

Project Manager

Confidential

Responsibilities:

• Responsible for managing, directing and planning multiple projects from cradle to grave. Developed and managed key activities within all PMBOK knowledge areas including; integration, scope, time/ schedule development, cost, quality planning, project team, communications, risk and procurement
• Used APLC comprehensively along with PMBOK deliverables like Workplan, Communications Plan, Risk Mitigation plans to name a few.
• Led a matrix project team in executing assigned tasks and coordinating the efforts of internal, external project team members and Project management team also making these accountable for meeting deadlines and deliverables
• Prepared Professional presentations for Level 2 stakeholders and assisted Program manager for preparing professional presentation for Level 3
• Managed the effective allocation, utilization, and management of resources assigned to the project team, and proactively communicate resource capacity and shortages to the respective organization leads
• Managed cost benefit analysis, architectural / feasibility assessment, functional and technical designs, construction, testing and implementation
• Coordinated engagement of subject matter experts in the business segment to assist in the identification, validation, and resolution of business system needs
• Evaluated project activities, built contingency plans, executed corrective action, and monitored issue resolution to mitigate risks such as scope and/or budget variances
• Proactively identified additional cost-savings to reduce overall project expenditures
• Delivered zero defect projects and was chosen to present best practices in the CMMI focus groups
• Ensured appropriate technical documentation is developed, maintained, reviewed, and approved
• Assisted in skills development and assessments for the Program staff
• Responded to recommendations on hiring, advancement, promotional or any other change of status of direct and indirect reports as applicable

Project Manager

Confidential

Responsibilities:

• Project Manager for Major Initiative for Health Savings Account program with over $9million planned budget for Debit card and Check functionality (Funds and Product initiatives, Medical Management)
• Managed a team of over 30 resources working on this project at any given point of time.
• Actively participated in CMMI audits, focus groups and process improvements
• Other tasks assigned by Program Manager / Delivery lead
• Accountable for 3 Key PMBOK deliverables ….1) Scope Management, 2) Risk and Issue Management 3) Process Implementation
• Comprehensively used APLC for Program Delivery projects, provided feedback to Senior Managers on improvements