Professional Summary:

I have over 10 years of senior-level experience primarily working in Operations, Data Security, Production Support, Mainframe Systems programming, Project Management, Quality Assurance, Help Desk Administration, Desktop Administration/Engineering, Storage Management, Windows/Linux/Unix Server Administration/Support, Systems Engineering, Systems Analysis, Web design and Website support/administration, ITIL V2-V3, Change Management, Consulting, and Network Management.

CAREER HIGHLIGHTS:

• Hands-on Windows/UNIX /AIX experience 12 years
• Xen 7 years
• UNIX kernels 6 years
• Networking 15 years
• Testing 7 years
• UNIX scripting 7 years
• SQL/ MySQL/DB2 Administration 9 years
• Perl 5 years
• PHP 4 years
• Apache/Tomcat 6 years
• Hardware configuration 11 years
• Server Support 11 years
• Maintenance 11 years
• 24 by 7 NOC environment 11 years
• Performance and Tuning 8 years
• Linux- Redhat, CentOS, Suse, Debian, FreeBSD Administration 12 years
• Network protocols 11 years
• MQ Series - Windows / Mainframe 9 years
• System security 10 years
• SUN 9 years
• SAN Administration- EMC, HP, Dell, IBM, LeftHand, and SUN - 10 years
• Netapp 6 years
• Advanced understanding of RS/6000 10 years
• AIX/Solaris/Linux operating environment 11 years
• Windows Clustering NLB and Server 11 years
• VMware vSphere, vCenter, ESX and GSX 11 years
• ITIL and ISO IM models 5 years
• Mainframe OS/390 and Z/OS Systems Programmer/Technical Support 18 years
• Data Security 7 years
• Mainframe OS/390 and Z/OS Scheduling and Operations Support 10 years
• Disaster Recovery / BCP-NetBackup, Backup Exec, Tivoli Storage Management and Security Management Qradar v7.1.x and 7.2.x, Tcim, and Tsiem , CommVault, Brightstore 12 years
• PCI compliance 8 years
• Various commercial UNIX application and application development life cycles 9 years
• IBM Shark Storage Devices, tape drives, NIMMS, and related UNIX technology 8 years
• Hands-on working experience with Oracle, Sybase, SAP, CMDB, UDB, Web applications, Java, Websphere, IHS, Network Dispatcher, HACMP, NIS, DNS, NFS, Volume Manager and other related UNIX tools 8 years

TECHNICAL SKILLS:

• Languages: JCL, REXX, CLIST, OPS/SQL, SQL scripting, SMPE, Some C , Light SAS, PHP, Light JAVA, Light Flash, Perl, VBScript, Cobol, Python, WLST, Korn, C-shell, MS batch script.
• Mainframe: IBM 9672/Rxx, Z-OS 1.4 thru 1.10, MVS/ESA, OS/390, AIX 4.3 and 5.3, MVS/XA
• Midrange: AS/400, IBM- POWER systems-AIX, I-series, Linux , IBM-xSeries, HP 3000/9000.
• Servers: Dell, HP/Compaq, IBM, Sun.
• PCs: Dell, HP/Compaq, Gateway, Acer, IBM Clones, and Apple/MAC.
• Schedulers: CA-7/11, BMC Control-M/R/O, CA-Scheduler, CA-JobTrac, CA-Unicenter, Cron, Zeke / Zebb, Tivoli WLM.
• Software: TSO/SDSF, JES2, ISPF, CICS, VTAM, DB2, TCP/IP, IMS, IDMS, CA-Service Desk, Clarity, InfoMan, Clearcase, Changeman, Endeavor, Panvalet, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, NDM, FTP, Websphere application server and Message Broker MB Application server, MSMQ , and clustering, Oracle Application Server- OAS , Oracle RAC, Oracle Internet Directory- OID , Oracle APEX, Weblogic and Weblogic clustering, MS-IIS, IBM-Datastage, SAR, SAVRS, XPTR, Opalis 4.0, Telnet, Omegamon, TMON, Lotus Notes, CA-Opsmvs, IBM-Afoperator, Docutext, Webview, ACF2/RACF, Top Secret, CA-Siteminder, CA-Etrust, CA-Express/Delivery, CA-Dispatch, MS Outlook, MS Excel, MS Access, MS Publisher, MS FrontPage, MS PowerPoint, MS Project, MS Word, MS Visio, MS Exchange 2000/2003/2007/2010 installation and Administration with Blackberry Exchange Server, MQ Series, SharePoint 2003/2007 Portal Server, Seibel, Lotus Notes, IBM Sametime, Lawson Financials, ProJcl, CA-Jclchecker, CA-1, CA-TLMS, FileAid, Expediter, Veritas Netbackup, Veritas Backup Exec, Veritas Volume Manager , Veritas Clustering Services, KPI installation and Administration, Mercury- MAM, Sitescope, DDM, and SM , CA-Arcserve, Strobe, MS- SMS and SCOM , HP- Opsware, OO workflow, Asset Manager and Smart Array-SA , Crystal Reports, Red Prairie, Sage CRM, SAP Financials, Radius, Wise Package/Installer, Anti-Virus Software installation/maintenance, BIND 9.x,CommVault, Microsoft, Oracle, and Sun LDAP -Lightweight Directory Access Protocol, VMware, EDI, X11, Ghost imaging, Peregrine Software, Remedy.
• Network/Server: Windows NT, Windows 2000, Windows XP, Vista, Windows 2003 and Windows 2008 Platforms, Novell, Windows Terminal server, Citrix Presentation server, Linux, Unix, AIX, HP-Openview, BigIP / F5, IBM-Netview, Nimbus, What's Up Gold, Compaq Insight Manager, CA-Unicenter, MS-MOM, MS-SCCM, MS-SCOM, MS Clustering-Active/Passive, Tivoli TAM, TSM, and TWS, RedHat, Command Center, Concord, Netcool, NetIQ, Windows Active Directory, NCP, VPS, Enterprise Extender and Session manager, Connect-Enterprise and Mailbox.
• Hardware: Dell Desktops / Servers-Blade and Rack mounted, Compaq Desktop / Servers, HP Desktop/Servers-Blade and Rack mounted Proliant and Integrity , IBM ATL, IBM 3495, IBM 3494, IBM 3490, IBM 3480, IBM Shark DS4000x, DS6000x, DS8000x series IBM Z mainframe series and Blade center, EMC- Clariion, Symmetric, SRDF, Timefinder, BCV, Celerra, Connectrix , StorageTek Silo, Familiar with Cisco IOS, IBM TPC versions 2.1 thru 3.3 for Disk, Fabric, Replication, and Data Management, Sun Servers- Blades, Sparc T3x, T5x, Enterprise M3000, M4000, M5000, M8000, M9000 series, Sun Fires x2 and x4 series, and Netra

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer Contract

• Perform Windows Server 2008R2, Windows Server 2012, Windows 7, Windows 8, Sharepoint 2010, Exchange 2010, and SQL 2008, Red Hat enhancements and/or conversion/migration, or clean installs. Other duties include performing Storage Administration, Fiber switch configuration, and Netapp, EMC SAN, HP EVA and PAR3 storage, and Brocade and Cisco installs, customizations, or upgrades for said MS products. Administer the network, security, and performance/tuning for said MS products.
• Performed administration for various flavors of Linux and UNIX systems relating to networking, security, system and application configuration and troubleshooting performance/tuning, and other duties related to Linux / UNIX / Apache / Tomcat Weblogic systems as required.
• Modify scheduling automation software to accommodate new jobs for modified environment CA-7, Control-M, Cron, Appworxs, Tivoli Workload Scheduler, etc. depending on client software installed.
• Perform installation and/or reconfiguration of various aspects of DR/BCP components Netbackup, Tivoli Storage Management and Security Management Qradar v7.1.x and 7.2.x, Tcim, and Tsiem , Commvault, Documentum, etc. depending on client request as required for the project.
• Created Visio diagram of new infrastructure.

Confidential

Systems Administrator Contract

• Perform Windows Server 2008R2, Sharepoint 2010, Exchange 2010, and SQL 2008 enhancements and/or conversion/migration, or clean installs. Other duties include performing Storage Administration, Fiber switch configuration, and Netapp, EMC SAN, HP EVA and PAR3 storage, and Brocade and Cisco installs, customizations, or upgrades for said MS products. Administer the network, security, and performance/tuning for said MS products.
• Performed administration for various flavors of Linux and UNIX systems relating to networking, security, system and application configuration and troubleshooting performance/tuning, and other duties related to Linux / UNIX systems as required.
• Perform installation and/or reconfiguration of various aspects of DR/BCP components Netbackup, Backup Exec, Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem , Tivoli Workload Scheduler, Commvault, etc. depending on client request as required.
• Created Visio diagram of new infrastructure.

Confidential

Systems Engineer

• Performed migration of Microsoft Exchange 2003 / Lotus Notes to Exchange 2007 using predefined Microsoft and Granite Construction metrics and guidelines.
• Administered Oracle Internet Directory OID and Oracle Application Server OAS as needed for project.
• Developed packages for Disaster Recovery Environment, shell script to create installable packages in pkg format for UNIX-AIX 5.3 / RedHat Linux/Xen environments, shell Korn / Perl scripts for various system administration and monitoring tools, mirroring root disks for non-VERITAS file systems, automatic downloads using ftp from a remote locations.
• Configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V6.1 and CommVault for the implementation of the upgrade of exchange.
• Implemented and/or administered Windows Clustering-NLB and Server for SQL, Exchange 2007, Lotus Notes / Dominoes and Server 2008-RC1 accordingly.
• Administered Storage Management- EMC, Netapp
• Supported and Administered Weblogic V9x-V11x and Websphere V6x thru V7x
• Implemented and/or administered VMware solutions accordingly.
• Introduced Linux and virtualization environment at this location to support the applications.
• Performed installation, customization, scripting, programming, and administration on DB2, IDMS, and Windows SQL platforms.
• Perform Data Center moves DCM as necessary.
• Administered MS SCCM / SCOM 2007.
• Performed SAN implementations and administration on EMC hardware and Cisco and Brocade SAN hardware. System deployment, administration and maintenance of UNIX-AIX 5.3 / Redhat Linux systems and applications, including network setup and support DNS, LDAP, DHCP, Bind 9.x.
• Created Visio diagram of new infrastructure.

Confidential

Systems Engineer

• Active Directory 2003 to 2008 migration-6 week Contract for single focus requirement.
• Performed migration of Microsoft Active Directory 2003 to Active Directory 2008 using predefined Microsoft guidelines and ADP metrics and guidelines.
• Administered Storage Management- EMC, Netapp, Dell
• Responsible for all facets of a large 2000 server 24x7 data center with SAN storage containing Redhat Linux, Solaris, Windows, HP-UX, and Novell servers including OS installation, 3rd party software installation, software upgrades, monitoring security vulnerabilities and mitigating security risks, tape backups, monitoring, allocating SAN storage-EMC, tracking and renewing software licenses and SSL certificates.
• Created Visio diagram of new infrastructure.
• Confidential

Mainframe Systems Administrator

• Contributes significantly to the overall satisfaction of computer systems customers through efficient planning and administration of the systems storage and backup environments. Conducts or oversees the planning, installation, configuration, conversion, modification, testing, tuning, debugging, and administration of DASD and attached HSM Tape infrastructure and other generalized program products involving significant complexity and scope at all host computer installations. Administered EMC Symmetric/Celerra, Cisco fabric switches
• Troubleshooting skills. Experience in designing, implementing and supporting backup/recovery solutions. Strong verbal and written communication skills. Mainframe Z/OS Storage System monitoring using CA-Unicenter.
• Administered Storage Management- IBM, EMC, Netapp, Dell, HP
• Perform Data Center moves DCM as necessary.
• Windows scripting, and PowerShell scripting as needed.
• Administered Datastage 8.1 application running on AIX 6.1 and Sun Solaris 10 servers.
• Performed SAN and NAS implementations and administration on EMC, NetApp, and IBM hardware using IBM TPC and Cisco SAN hardware.
• Administered MS SCCM / SCOM 2007.
• Installed, configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V6.1 Extended, Tivoli Workload Scheduler and Commvault.
• Created Visio diagram of new infrastructure.
• Performed job scheduling duties using CA-7/11 running on Mainframe platform.
• Performed Tape management functions using CA-1.
• Administered data security on mainframe z/OS and/or z/VM platforms ACF2/RACF - GSO RECORDS, BAL exits, SAF records, REXX, KPI, IMS, SMU records conversion .

Confidential

Systems Administrator

• Responded to Severity Level 1 and 2 Calls from users.
• Install and support Windows and UNIX- AIX 5.3/RedHat Linux/Xen servers, and associated utilities/tools in a 24 by 7 NOC environment.
• Performed installation, customization, scripting, programming, and administration on DB2, IDMS, and Windows SQL platforms.
• Supported and Administered Weblogic V10x and Websphere V6x.
• Performed SAN and NAS implementations and administration on EMC, NetApp, and IBM hardware using IBM TPC and Cisco and Brocade SAN hardware.
• Perform Data Center moves DCM as necessary.
• Administered Storage Management- EMC, Netapp
• Configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V5.5 to accommodate new storage.
• Performed project management MS Project and change management duties adjusting timelines, budgets, and staffing and adding/deleting tasks and requirements related to this task within the ITIL framework.
• Performed other duties and responsibilities as required.

Confidential

Windows, UNIX Server and Mainframe Administration

• Monitoring, troubleshooting, and reporting on availability, performance, capacity of end-to-end environment.
• Responded to Severity Level 1 and 2 Calls from users. Sent out Hourly Management Reports.
• Installed and supported UNIX/Redhat Linux/Xen servers, AIX 5.3 Operating Systems, Mainframe, and associated utilities/tools, and performed hardware break-fix when problems occurred.
• Worked as Engineer in the implementation of HP Asset Manager.
• Perform Data Center moves DCM as necessary.
• Responsible for applying OS version upgrades and software fixes. Implemented standards and guidelines for implementation and support of UNIX computing infrastructure, including network setup and support DNS, LDAP, DHCP, Bind 9.x.
• Windows scripting as needed.
• Administered data security on the server and mainframe z/OS and/or z/VM platforms ACF2/RACF - GSO RECORDS, BAL exits, SAF records, REXX, IMS, SMU records conversion, CA-Siteminder .
• Administered web servers using Apache/Tomcat or MS-IIS for Websphere v6x application server and Message Broker MB platform.
• Supported and Administered Weblogic V10x.
• Performed job scheduling duties using CA-7/11 running on Mainframe.
• Performed Tape management functions using CA-1.

Confidential

I.T. Administrator

• Perform Active Directory Administration. Review, analyze, and evaluate systems and user needs. Research, evaluate, design, and propose technology solutions to meet business needs cost-effectively.
• Perform Data Center moves DCM as necessary. Evaluate industry trends and explore ways to reduce costs and enhance quality or revenue. Develops and publishes standards and procedures for on-going operations. Diagnoses and repairs malfunctions in software configurations and hardware. Evaluates server setup and configuration thresholds, including capacity and performance and recommends system improvements as needed. Monitor servers and network devices.
• Resolve network issues. Perform all levels Help Desk Functions and Incident Management/Support for Distributed environment.

Environment: PL/SQL, MS SQL, PHP, HTML, Debian Linux, stored procedures, triggers and functions.

Confidential

Senior Systems Analyst

• contract Perform Windows and Redhat Linux 5.3, Unix-AIX 5.3 Server Administration as needed, including software installation and customization the servers, some active directory, VMWare installation/customization, and MS Clustering in a 24 by 7 NOC environment. Review, analyze, and evaluate systems and user needs. Determine impact of business needs upon system configurations in use. Research, evaluate, design, and propose technology solutions to meet business needs cost-effectively.
• Perform Data Center moves DCM as necessary.
• Administered Datastage 8.1 application running on AIX 5.3 and Window 2003 servers.
• Evaluate industry trends and explore ways to reduce costs and enhance quality or revenue. Develops and publishes standards and procedures for on-going operations. Provides technical guidance to project teams and gives timely updates. Diagnoses and repairs malfunctions in software configurations and hardware in over 600 HP/Compaq, Dell, IBM Blade servers, Sun, MS Exchange, Blackberry Lotus Notes / Domino / messaging-Sametime support.
• Administered Storage Management- IBM, EMC, Netapp, HP, Dell
• Administered and/or upgraded MS SCCM / SCOM 2003 / 2007.
• Manage high job complexity prioritize and meet multiple customer requirements to complete systems support.
• Windows scripting per assignment.
• Supported and Administered Weblogic V9x-V1XX.
• Performed SAN and NAS implementations and administration on EMC and IBM hardware using IBM TPC and Cisco and Brocade SAN hardware.
• Configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V5.4x to accommodate new storage.
• Job scheduling duties using Control-M ECS and CA-7/11 running on Mainframe and Solaris platforms.
• Performed Tape management functions using CA-1. Evaluates server setup and configuration thresholds, including capacity and performance and recommends system improvements as needed. Monitor servers and network devices using Netcool, Solarwinds, and NetIQ. Resolve network some issues using CISCO IOS. Perform Level 1, 2, and 3 Help Desk Functions and Incident Management/Support for Distributed

Environment: Servlets, PL/SQL, KPI, MS SQL, Oracle 8x, Solaris 9 and 10, ZOS, I-series, Red Hat 5.3, stored procedures, triggers and functions.

Confidential

Storage Management Analyst/System Administrator

• Deploy and customize Veritas Net Backup and BrightStor solutions to Windows, UNIX, Linux-Redhat 5.3, and AIX 5.1 and 5.3 servers, and SAN environment. Manage and support the backup process Netbackup and Commvault. Monitor the Backup Vlan to ensure that it is working correctly, and assist in problem correction when necessary. Ensure that servers are production-ready verify/install cabling, networking, and software in over 1600 HP/Compaq and Dell servers.
• Windows scripting, and VB scripting as needed per assignment.
• Supported and Administered Weblogic V10X.
• Assist in redesigning the backup environment.
• Administered MS SCCM / SCOM 2003/2007.
• Administered Storage Management- EMC, Netapp
• Ensure that servers are deployed into the correct zones.
• Perform Data Center moves DCM as necessary. Prepare and maintain D/R procedures and D/R environment.
• Performed SAN and NAS implementations and administration on EMC, NetApp, and IBM hardware using IBM TPC and Cisco and Brocade SAN hardware.
• Configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V5.3 to accommodate new storage.
• Performed Job scheduling duties using CA-7/11 and Control-M running on Mainframe and Solaris platforms.
• Performed Tape management functions using CA-1. Create shell scripts to perform certain functions as related to backup functions. Perform Windows/Unix Server Administration as needed, including software installation and customization for Windows 2003 server, Linux, Solaris, some active directory, and VMWare installation/customization, and some CISCO IOS functions as needed.
• Job scheduling duties using Control-M ECS running on Solaris platform.

Environment: Java J2EE, WebSphere App Server 4.x, EJBs, Servlets, PL/SQL, Oracle 8x, Solaris 10, Redhat 5.3, AIX 5.x, ZOS, KPI, I-Series, stored procedures, triggers and functions.

Confidential

Site Service Consultant contract Monitor and troubleshoot Windows 2003 servers systems and applications. Respond to client inquiries concerning systems operation and diagnoses system hardware, software and operator problems. Perform Windows systems critical maintenance and upgrades. Perform applications upgrades as necessary. Monitor and troubleshoot LAN Network services. Install/repair and perform applications customization for desktop PCs, Laptops, and Terminal server clients for Windows, and UNIX servers. Perform some Windows Active Directory, Group Policy, and Windows Exchange/Blackberry Lotus Notes / Domino Messaging maintenance. Perform systems backups using Veritas Netback. Create or modify Access databases. Assist with documentation for applications. Perform miscellaneous job-related duties as assigned

Environment: App Server 4.x, stored procedures, triggers and functions.

Confidential

Technical Analyst

• Preformed as a project technical analyst between the Enterprise Operations and Applications Programming department to develop and implement design, configure, document-Best Practices, Process, Testing criteria and plan, Rollout, and Training new software for handling Change Management, JCL usage and standards, and assisted in Job scheduling duties using Control-M ECS and CA-7/11 running on Mainframe and Solaris platforms.
• Performed Tape management functions using CA-1
• Administered Datastage 8.1 application running on AIX 5.3 and Sun Solaris 10 servers.
• Develop or restructure Standard Operation Procedures to assist the Enterprise Operations in performing their jobs more efficiently.
• Performed SAN implementations and administration on EMC and IBM hardware using IBM TPC and Cisco and Brocade SAN hardware.
• Administered MS SCCM / SCOM 2003.
• Perform Data Center moves DCM as necessary.
• Configured, and administered IBM Tivoli Storage Management and Security Management Qradar, Tcim, and Tsiem V5.x to accommodate new storage.
• Write documentation and procedures for performing database management using CA-Ideal. Perform other tasks as necessary.

Environment: App Server 4.x, Servlets, Ideal, Oracle 9x, Solaris 9, ZOS, I-Series, KPI, stored procedures, triggers and functions.

Confidential

Computer Operations Analyst

• Contract Operate, Maintain, and Support IBM E-Series Computer, running OS/390 and ZOS Operating Systems, AS-400, Windows Desktops/Servers NT, 2000, XP, and 2003 , and Unix Servers in a 24 by 7 NOC environment. Run all production batches on Windows, UNIX, Solaris and Mainframe platforms using JobTrac and CA-Unicenter, and fix abended production batch jobs when needed and schedule batch jobs as needed.
• Perform Data Center moves DCM as necessary. Monitor N.O.C. Technician systems using CA-Unicenter, RedHat Linux 5.3, IBM-Omegamon, and IBM-Netview for any possible problems and correct them when possible. Perform Level-1 and Level-2 Helpdesk functions for Distributed platforms. Perform Tape Library functions using CA-1 as needed.
• Performed Job scheduling duties using CA-7/11 running on Mainframe platform.
• Perform Print functions using OCE Page and Continuous form printers, and IBM impact printer.

Environment: App Server 4.x, Servlets, Oracle 8x, Solaris9, Redhat 5.3, AIX 4.X, ZOS, I-Series, stored procedures, triggers and functions.

Confidential

Lead Operations Systems Engineer

• Worked extensively, in the role as a Project Lead on designing, implementing and customizing new Distributed Windows NT, Windows 2000, Windows XP, and Windows 2003 and Mainframe automation software-CA-7, CA-11, OPSMVS, and Tivoli Workload manager systems for the purpose of job scheduling and controlling mainframe/distributed platform tasks. Assisted, in the role as a Project Lead, in the planning, design which included documenting-Testing criteria/Plan, Rollout, and Training , installation and customization of CA-UNICENTER/ TNG Framework and Tivoli Storage Management Server TSM , Network, and Device Management on distributed platforms for monitoring and controlling infrastructure Windows-NT,2000,XP,2003 Unix Linux-RedHat on Dell, HP-UX, HP-AIX and Compaq hardware. Assisted, in the role as a Project Lead, in the planning, design which included documenting-Testing criteria/Plan, Rollout, and Training , installation and customization of Websphere on Z/OS platform.
• Perform Data Center moves DCM as necessary. Created a customized scheduling solution for use by our customers written in CLIST and REXX. Worked in-depth with Job Scheduling automation software---Zeke, Zack, Zebb, CA-7, and Tivoli. Assisted, in the role as a Project Lead, in the planning, design which included documenting-Testing criteria/Plan, Rollout, and Training , installation and customization of Changeman and Changeman-DS on Mainframe and Distributed platforms Windows-NT, 2000, XP, 2003 Unix/Linux/AIX on Dell, HP-UX and Compaq hardware.
• Installed, customized, supported and administered Weblogic V9x-V10x and Websphere V6x thru V7x.
• Assisted in the role as a Project Lead, in the planning, design which included documenting-Testing criteria/Plan, Rollout, and Training , installation and customization of VMWare and MS Clustering on Distributed platforms Windows-NT, 2000, XP, 2003 Unix on Dell, IBM and Compaq hardware for server consolidation.
• Administered Storage Management- IBM, EMC, Netapp, HP, Dell, 3PAR
• Implemented and customized Infosphere Datastage 8.1 running on Windows 2000, 2003 and AIX 5.3 and Solaris 10 servers.
• Designed, installed and administered MS SCCM / SCOM 2003.
• Performed Change management using Change Man , Changeman-DS and ProJcl. Worked as a liaison between the Operations team and Applications teams to resolve problems or implement new software, procedures, automation, schedules, or jobs. Performed Network Administration using Compaq Insight Manager, HP-Openview, Netcool, and IBM-Netview. Installed and maintained departmental intranet website using MS-SharePoint server on Compaq servers on Windows 2003 platform. Performed software packaging using SMS and Wise.
• Performed SAN and NAS implementations and administration on EMC, NetApp, and IBM hardware using IBM TPC and Cisco and Brocade hardware. Maintained Operating systems Windows NT, Windows 2000, Windows XP, Windows 2003, UNIX, Linux 5.0, AIX 4.3 , Applications software, and Device patches for servers/workstations. Processed requests for SMS packages to be created and deployed to servers and desktops for Windows NT, Windows 2000, Windows XP, Windows 2003, UNIX, and Linux. Performed Quality Assurance Testing and certified SMS packages and scheduled the release of packages to the appropriate servers or workstations running Windows NT, Windows 2000, Windows XP, Windows 2003, UNIX, and Linux. Troubleshoot SMS server/workstation issues for operating systems-Windows NT, Windows 2000, Windows XP, Windows 2003, UNIX, and Linux. Wrote applications with Wise for software packaging. Created documentation for packages. Deployed Windows software packages using SMS for Windows NT, Windows 2000, Windows XP, and Windows 2003. Create and/or revise standards and procedures for Distributed and Mainframe platforms for Management Center. Coordinate and/or develop projects with other departments that affect Enterprise Service Delivery and implement the changes as needed. Train and/or assist in training other NOC technicians. Act as backup to Mainframe OS/390 an Z/OS , AS400, Distributed Windows NT Windows 2000, Windows XP, Windows 2003, Unix, and Linux , and NOC technicians, and operating/monitoring distributed/mainframe computers running batch jobs using IBM-Omegamon, and resolving abends monitoring/resolving server problems Windows, Unix, Aix, Exchange, Lotus Notes / Domino / Sametime, Blackberry/Messaging and correcting them if possible with Compaq Insight Manager, What's Up Gold, Netcool, and CA-Unicenter and monitoring the network using HP-Openview, Concord, and Netview. Perform Level 1, 2, and 3 Help Desk Functions and Incident Management/Support for Distributed and Mainframe platforms. Perform all Automation for Data Center Operations group, which includes upgrading software and maintaining existing procedures for Mainframe/Distributed platforms for tape automation/backups using HSM, DFHSM, FDR/ABR CA-Arcserve, and Veritas, and creating new automated routines and procedures.

Environment: Java J2EE, WebSphere, App Server 4.x, MS SQL, Solaris 9, KPI, AIX 4.X, DB2, CICS, MVS, ZOS, I-Series, stored procedures, triggers and functions.