SUMMARY:

• Creative problem solver and innovator with a broad range of technical experience in multiple industries.
• An engineer who acquires and adapts to the latest technologies to further efficiencies.
• Excellent leadership, project management, communication and interpersonal skills; ability to build rapport with Customers & key stakeholders and succeed in high - pressure, challenging and deadline-driven technical environments.

TECHNICAL SKILLS:

Windows Deployment Services (WDS), Zero Touch Installation (ZTI), Lite Touch Installation (LTI) User Driven Installation (UDI), Microsoft Deployment Toolkit (MDT) 2010/2012/2013. SCOM 2007/2012/2016 MS Azure Cloud, Microsoft SharePoint/Office 365 SharePoint Online/Project.

Windows PowerShell / Exchange ManagementShell. VB Script.

Wise Package Studio / Flexara Admin Studio Altiris-Symantec, LanDesk, Microsoft SCCM 2007/2012/2016.

Windows Servers, Active Directory AD, ADFS, Group Policy Objects GPO, LDAP, DHCP, DNS, TCPIP, ADFS.

Blackberry Enterprise Server (BES), Mobile Data Services, Messaging Infrastructure, MS Exchange 2007/2010/2013 , MS Outlook 2007/2, MS Office 365, MS OneDrive for business, MS Azure, Amazon Web Services (AWS), IaaS. Skype for Business, MS Lync, Email Security & Messaging. Cisco IronPort, SMTP Relay. Window 7/8/10, Mac OS X, SQL 2008/2016.

VMware VSphere, VDI, VMware Horizon 7, MS App-V, ESX, ESXI, Hyper-V, Hyper-V Cluster, SCCVM, DPM, Citrix XenApp/XenDesktop XenServer, Appsense. Fiber Channel Protocol, SAN/NAS Storage (EMC, NetApp, Symantec Client Security, DLP Symantec, BitLocker

PXE, Cisco Any connect VPN, AV/Firewall, Endpoint Security, Wi-Fi Security, IPsec, SSL, PKI (Public Key Infrastructure)

TCP/IP, NFS, DNS, DHCP, WAN, SMTP, LAN, IMAP, Cisco Router & Juniper Switches, F5, Brocade, Sonic Wall, Wireshark, NetMon

Cisco Voice Gateways, Cisco Jabber, SIP, Cisco IP Communicator, Cisco IP phone. Avaya PBX and Communication Manager (CM), Microsoft Unified Messaging System

Microsoft Project, Microsoft Visio, Microsoft One Note, (ITL, ISO, Lean, COBIT)

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Built from the ground upSCCM2016 Environment with MDT integration, supporting 36000+ workstations and servers in 75+ offices spanned over 40 Distribution Points in a large scale global environment.
• Project lead formigrationtoWin10. Administered Trend antivirus solution and performed patch management viaSCCM.
• Involved in Office 365 & Azure AD Migration initiative. Implementation & administration of Application & Infrastructure.
• Strong hands onmigrationexperience ofOffice365(package / customize/ deploy/ troubleshoot/ post deployment support
• Provide onboarding support toOffice365services including Exchange Online, One Drive for Business, SharePoint Online, Lync Online,Office365Pro Plus and Yammer. Extensive experience withOffice365in a global environment
• Strong experience with managing messaging platforms (Exchange 2010/2013/2016 )
• Strong hands on knowledge of MicrosoftOffice365messaging and collaboration platform and components includingExchangeOnline, One Drive for business and Azure Active Directory Sync (AADS)
• Experience ofExchangemigrationsfrom on-perm to O365Exchange, Use of ADFS federation in respectiveOffice365.
• Interfaced with the various stakeholders (business sponsors, application developers, and other support personnel) to plan, deploy, troubleshoot, and support application deployments; analyzed/rectified post deployment figures to meet optimum results.

Confidential

Integration partner

Responsibilities:

• Designed and deployed Exchange 2016, The interface on technical issues and matters concerning Exchange with application teams and management. Planned migration path for business and worked with management and technical teams to road map the migration.
• Maintained Office 365, including Exchange, Lync, SharePoint,OneDrive, single sign-on.
• Hands on experience with Cutover, Staged and Hybrid migrations in Office 365 environment.
• Performed an evaluation & assessment of the existing mixed Exchange 2013/2016 infrastructure environment for office 365 migration. Setup and architecture for Unified messaging, designing mail flow and meeting the requirements for external connectivity like OWA, ActiveSync and Outlook anywhere.
• Provided guidance to customers around Windows 7 to Windows 10 migrations using SCCM, MDT, and USMT in Virtual Environment.
• Maintained and troubleshot Lync/SkypeforBusinessand performed migration from Lync to Office 365.
• Main responsibilities included Architecture/ Lead engineering, prove of concept, Integration, Production rollout, Managing/Supporting and Maintenance. AD Environment consisting of multiple forests, Sites and Domains.
• Implemented Office 365 hybrid with Exchange 2013 environment on premise
• Served as Lead Systems/Architect in the implementation and designed of the New SCCM/DMP 2016 Environment.
• Utilized PowerShell for Active Directory/GPO consolidation and clean up.
• Experience in SCCM Administration and MSI Packaging. Created Active directory groups for the packages. And group policy object (GPO) deployments. Interface with end-user and application tester to troubleshoot and debug application configuration and deployment issues.
• Provided guidance to customers around Windows 7 to Windows 10 migrations using SCCM, MDT, and USMT.
• Implementing Federation Services environments, withADFS,ADFS-PRX and DirSync server
• Performed an evaluation & assessment of the existing SCCM 2012/2007 environment.
• Created detailed infrastructure assessment, transition planning, and operational procedures documentation
• Provided key recommendations on policies and procedures with top level management.

Confidential

Responsibilities:

• Designed and deployed Exchange 2013, Journaling, Archive via Enterprise Vault, Clustering and HA, Antivirus, Monitoring and Alerting via (SCOM).
• Experienced working in a team-oriented collaborative environment. The interface on technical issues and matters concerning Exchange with application teams and management.
• Deploy applications such as Skype for Business and Office 365 to clients globally.
• Resolve technical issues with: SharePoint, Office 365,OneDrive for Business.
• Created and executed the complete migration plan forSharePoint2013 to Office365.
• TroubleshootingSkypeforBusiness, Windows Exchange and other Office 365 applications.
• Developed PowerShell scripts for automated and silent installation of Development and ProductionSharePoint2013 environments.
• Implemented Active Directory Federated Services (ADFS2.0).
• Implemented Azure connect services for hybrid services and synchronization. Assisted with Office 365 and Windows Azure AD Migration initiative.
• Testing & Deployed Cloud Based Access Solutions for Private/Public/Hybrid connectivity along with Cloud Service Models IaaS content. Experience with e-commerce companies Google, Facebook, AWS, Yahoo, Office 365 and Lync/Skype for Business, and Cisco WebEx collaboration tools.
• Provided an expert level review and validation of server and storage requirements
• Performed an evaluation & assessment of the existing Exchange 2013 infrastructure environment
• Created product requirements, specification documents, and roadmaps.
• Created detailed infrastructure assessment, transition planning, and operational procedures documentation
• Planned, assessed, brainstormed and designed the migration strategy for AD/Exchange/OneDrive for Business/Lync/Skype for Business/Office 365 which was then presented to the clients.
• Moved A&E Networks to Office 365. This included migrating on premise SharePoint to SharePoint Online, all on premise Exchange mailboxes to Exchange Online, all home directories toOneDrivefor
• Businessand all Jabber/WebEx accounts to Skype forBusiness. Leveraged Microsoft planning days and internal resources to deliver project at minimal cost.
• Set up file server to syncOneDriveforBusinessand SharePoint Online using Layer 2 Cloud Connect.
• Configure & Deploy Azure Active Directory Sync & ADFS Server Farm with Proxy Server on Windows Server … Troubleshoot issues withOffice365SharePointOnline post/pre-migration. Created Single Sign on for bothSharePointOnline andSharePoint2013 sites. UsedSharePointteam site to create events, lists, libraries, discussion boards and form libraries
• Setup and architecture for Unified messaging, designing mail flow and meeting the requirements for external connectivity like OWA, ActiveSync and Outlook anywhere. Exchange 2013 Mail flow, spam filtering, e-discovery.
• GPO deployments for folder redirection to file server as well asOneDriveforbusiness
• Administration of A+E’s Global AD environment consisting of multiple forests, Sites and domains containing 9000 + users. Management of Windows Services which include DHCP, DNS, DFS, GPO, Print Services, SMTP and Terminal Services. Installed, configured and administered LDAPdirectorywith Single Sign On solution.
• Implemented and configured Citrix XenApp/XenDesktop (Provisioning Services, XenApp, XenDesktop, XENServer)
• Implementation of Cisco UCS architecture, Virtual Infra on VMware, Storage Migration, Installation, Upgrades and Patching.Configure, build, implement, and administer ESX/ESXi Servers
• Designed ADFS servers and Proxy setup for Federation services and Single sign on.
• Implemented Azure AD Connect services for hybrid services and synchronization. Assisted with Office 365 and Windows Azure AD Migration initiative. ExpressRoute - Public Peering and Private Peering.
• Experience with deploying hybrid systems with on premise and AWS components.
• Testing & Deployed Cloud Based Access Solutions for Private/Public/Hybrid connectivity along with Cloud Service Models IaaS and PaaS Content. Experience with e-commerce companies Google, Facebook, AWS, Yahoo, Office 365 and Lync/Skype for Business and Cisco WebEx collaboration tools.
• Installation, Administration & Troubleshooting of Windows Server … active directory domain controllers, sites, AD replication, DNS, WINS on physical & or on VM's in a multi - Domain / Forest environment.
• Designed, upgraded, planning and decommission Windows Server … DC Active Directory Infrastructure.
• Editing and scripting PowerShell, VB and CMD scripts to automate tasks and program.
• Performed Installation, configuration and support of A+E’s Active Directory (Domain Admin (DNS, DHCP, and GPO). Experience of managing a large Microsoft Server environment with SCCM and SCOM.
• Utilize DevOps methodologies and best practices to create infrastructure automation and continuous delivery
• Build and implemented POC for most of these solutions and tested on Lab environment before implementing into Production. Create detailed documentation and end user guides.
• Provided key recommendations on policies and procedures with top level management
• Analyze root cause of failures & develop breakdown solutions in minimum turnaround. Adhere to the standard environment to standard ITIL processes - Change management, Incident management, Problem Management etc.

Confidential

Sr. Lead Engineer

Responsibilities:

• Lead Engineer for Exchange 2010/2013/Office 365, OneDrive for Business/ Skype for Business Designed, Migration & Implemented Exchange 2013 DAG solution for 17,000 users, led successful migration project.
• Serve as a Tier 3 escalation for Office 365, Exchange Online,OneDrive for Business and Skype forBusiness.
• Experience with client virtualization and application virtualization using AppV 5.0 packaging and SCCM, Citrix integration, application deployment and provisioning. Monitored Citrix Server's health by using Citrix Edge Sight and smart auditor.
• Experience with Cisco UCS, Virtual Infra on VMware, installation, Upgrades and Patching.
• Designed, Deployed, Supported, Configure, Implement, & Administer VMware ESX/ESXi Servers 5.1/5.5 & VShere Client.
• MS AD Integration with Cloud Applications.Resolve All Office 365 Portal Troubleshooting and client issues.
• Support Lync Online, One Drive for Business, One Drive Backup systems for multi-tenant customers.
• Worked with Microsoft to lead the migration from our legacy PBX phone system to Lync Server /SkypeforBusinessEnterprise.
• Administration of CISCO and AVAYA Communication Manger.
• Involved in Office 365 & Azure AD Migration initiative. Implementation & administration of Application & Infrastructure servers on MS Azure Cloud. MS Azure AD connect- Synchronization services,ADFS component & Azure AD Connect Health.
• Acted as a project manager and technical lead for Active Directory 10000 users Migrations.
• Design, planning, implementation & administration of MS Win 2008/2012 servers, both virtual/physical environments.
• Led successful world-wide transformation of business processes using ITIL best practices.

Confidential

Lead Window/Networking Engineer

Responsibilities:

• Technical lead for the Global Window 8 upgrades of 70,000 users windows devices
• Provided SCCM 2012 support across multiple venues; troubleshoot and resolve numerous critical problems from software distribution issues to application configuration conflicts.
• Supported and engaged in multiple infrastructures enhancement projects.
• Deploy and Support Laptop Encryption via Bit locker, MBAM.
• I was assigned as Tier III Support for Onsite & Remote. Managing and troubleshooting Windows 7/8 and MAC OS X clients.
• Experience in P2V and V2V conversions using VMware vConverter
• Monitoring and testing the Wi-Fi network traffic using Wireshark, NetMon.
• Led successful world-wide transformation of business processes using ITILaligning IT with the business through strategy driven architecture, structured analysis and design based Systems Development Lifecycle. ITILIT Service Management.

Confidential

System Engineer/Lead

Responsibilities:

• Performing Installations, Configuration, Support & management for MS Active Directory-Domain Admin (DNS, DHCP, GPO) MS Exchange Server 2007/2010, MS Exchange & MS Lync Implementation of complex Citrix XenDesktop & Citrix XenApp.
• Windows 7/Citrix VDI rollout over Citrix XenServer and VMWare ESXi platforms. Extensive experience with Windows server/client operating systems and Citrix/Terminal Server platforms.
• Planning, deploying and managing side-by-side migration from SCCM 2007 R2 TO 2012.
• Developing, maintaining and supporting MSI Application packages using Install Shield Admin Studio and Wise Package Studio. Integrated additional tools such as App-V and Admin Studios for packaging efforts.
• Create, leverage, and troubleshoot scripts and script based tools (e.g. VBScript, WMI, PowerShell, etc.) to perform automated and/or complex tasks and/or to resolve issues related to desktop engineering.
• Setup/Support VM virtual environment consisting of Windows 2003/2008 servers, setup SRS for active/active site replication and disaster recovery. Support distributed cloud computing, virtualization environment andVDI.
• Supported a Data Center project, including Server Installation, Hardware Maintenance, and break/fix activities.
• Extensive Systems Engineering experience within e-commerce or financial services industry
• Budgeting - working with the IT Director to develop an annual budget for east coast IT technology infrastructure.
• Provided key recommendations on policies and procedures with top level management.
• Provide IT services in four key areas: Networking, Security, Windows Infrastructure, and Storage.

Confidential, New York, NY

System Engineer

Responsibilities:

• Team Lead for all Desktop Engineering including on site and remote client support, as well as Trade Floor Support.
• Created and deployed Windows 7 (. Wim) images using SCCM, WDS, and various deployment tools.
• Enhanced corporate collaboration with the global implementation of Lync for chat, presence and desktop sharing.
• Engineer and support Windows Server 2008/2012 Active Directory infrastructure and administrative functions, including: network share creations, user accounts, home directories, Group Policy Objects, security and distribution groups, and application level permissions. GPO and login script for Windows 7 x64 compatibility.
• Support and performed the installation of new IT network equipment. Tested the IT networking systems, monitored the performance of network servers and maintained computer systems of the organization.
• Work with Cisco routers and switches, Sonic Wall routers and switches.

Confidential, New York, NY

Sr. Desktop Engineer

Responsibilities:

• Designed and Deployed VMWare ESX 5.5. Designed and Deployed VMware View Environments and upgrades for clients.
• Installed and Configure, Microsoft and Citrix application for various clients.
• Advanced level troubleshooting skills, including Tier 3 support and root cause analysis of the Support environment.
• Network cabling including Ethernet and Fiber connection Provide support to Microsoft Exchange 2007/2010 including routing, recovery, installation, management, monitoring and administration.
• Administered/Migrations of Exchange 2007, setup mailbox, local and global distribution lists, storage groups and setup mailbox policies. Microsoft Exchange 5.5, 2000, 2003 and 2007 migrations.
• Installed and configured Windows 2003/2008 servers from scratch, configuring DNS, Active directory, group policies, centralized log monitoring and alerting of the servers - including CPU, memory, Disk I/O and space alerts.
• Upgraded All domain controllers and file servers from Windows Server 2003/2008.
• Hand-on experience with Active Directory administration, structure, permissions, and best practices. Redesigned and managed implementation of Active Directory permissions on Security groups to best suit each groups access.
• Enhance experience in desktop security and configuration management through Group Policy Objects (GPO).
• Manage vendor relationships for hardware/software procurement. Responding to customer budget drills to identify and assess project impacts in the event of funding limitations.
• Strong understanding of networking, infrastructure and client side architectures, software lifecycle, and system design.

Confidential, New York, NY

Desktop Support

Responsibilities:

• Installed and led the migration for the corporate environment to Active Directory, Windows XP and Exchange 2003 for over 5000 users. Provide active resolution for hardware break/fix.
• Hands-on migration of all users, along with planning, administration and project life-cycle management.
• Cisco networking emphasis on switches, routers and TCP/IP protocol.
• Demonstrated knowledge/experience in converged voice networking at the enterprise level with expert knowledge.
• And experience in multivendor/multiplatform voice technology integration (ex. Cisco, Nortel, Avaya, Microsoft, Blackberry, Apple).

Confidential, New York, NY

System Administrator

Responsibilities:

• Provided LAN support for over 2500 users in a Windows NT 4.0 and Window 2000 environment.
• Managed and added of users and groups, maintained login and password aging information, restricting utility to users and users log information; software installation