SUMMARY OF QUALIFICATIONS

Acknowledged strengths in Enterprise level Network management. Systems analysis and design, documentation and systems migration. Hands-on guidance with server/client-based systems, Cisco router protocols, telecommunications, and software applications.

TECHNICAL EXPERIENCE

• Software/Applications/ Operating Systems: Windows Server 2012,2008, Windows Server 2003 R2,Windows 8, Windows 7 SP1, Windows XP, Windows 2000 Server/Professional, NT, 4.0 Server/Workstation BlackBerry Server 6.0 Heavy Bid's, Heavy Job's, Primavera P-6 Contract Manager, Project Manager, In- Site-Sitework's 2014, Auto Desk, Infrastructure Premium, Ultimate, AutoCAD 2014, 2013, 2012, Apple OSX, Snow Leopard, Maverick
• Networking Protocols: TCP/IP, SNMP, LDAP, HTTP, FTP, SMTP, SSL, CIFS, SMB, NFS, WBEM
• Networking Services: DNS, DHCP, WINS, VPN, IIS, Terminal Services, Active Directory, Novell E-directory, Group Policy Objects GPO , DFS, IPSec, Certificate Authentication Services, NIS, Samba Ver. III
• Applications: MS Exchange 2005, 2007, 2010, MS SQL Server 2008/2005/2000, My SQL, MS Office Suite 97 -2013, MS Project, MS Visio, Microsoft Forefront Protection ,Microsoft SCOM, SCCM Citrix. Xen Server, Xen Desktop, Netscaler, Bright Store Arc Serve Backup, Symantec Backup Exec 12.5, HP Integrated Lights Out ILO-2 Insight Manager, Mimosa Mail Archive for Exchange, Net IQ DRA, VMware Virtual Infrastructure, VMware V sphere Enterprise, VMware Site Recovery Manger, Microsoft Hyper V Server virtualization, Novell Identity Manager, HP BTO Software Suite, EMC Networker, EMC Recover point, BMC Remedy, Dell KACE. Ghost Suite, Casper suite, Cisco Communications Manager Administration 9.0, Cisco Unity Connection Administration 9.0
• Hardware: HP ProLiant Servers G5,G6,G7 , IBM x-series Servers, Dell Servers, RAID Devices, SCSI Devices, Fiber, IDE Devices, DLT and LTO Tape Drives Tape Arrays and Libraries, HP NAS Servers, HP Class C Blade Centers, IBM Blade Centers, Dell Equallogic ISCSI Storage Arrays, EMC Storage Arrays. SAN'S NAS's, Lenovo X/R/T series Laptops and Tablets. HP Elite Books, Pro Books, Tablets, I Pads, I Phones, Androids,

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator II

• Managed Windows servers 2003-R2 through 2012-R2, Active Directory user accounts, PCs, thin-client devices, printers, switches, Wi-Fi routers and Cisco and Avaya IP phones, performance optimization, data backups and restoration, anti-virus/ malware protection and change control management. Help desk support using Remedy and Microsoft SCCM Ticketing, OS and application installation and troubleshooting.
• Upgrading and expanding the Cisco Wireless infrastructure. Thus doubling the coverage and eliminating dead spots.
• Performed domain site administration, user access permissions, PC deployment prepping and scheduling, asset inventory and disposal, data wipes, PC moves and printer setups. While meeting time sensitive client SLA completion dates.
• Handled and resolved help desk tickets Tier III, IV in a timely fashion as required by company SLA's.
• Lead rollout and implementation of Microsoft SCOM and SCCM transitioning from Remedy Ticketing.
• Installed and maintained routers, remote access servers Citrix NetScaler, XEN Mobile, XEN Desktop , domain servers, security firewalls, application and device servers and Internet or Intranet devices and connections
• Installation and configuration of Cisco phones. Adding, changing and deleting voicemail accounts as needed at my location and at different sites as required.

Confidential

Senior Networking Consultant

• Worked for a variety of clients such as Harlem Village Academies', Hennessey, and Granite Construction's North East Headquarters.

• Some of the projects I consulted on were server migrations from Server 2003 to 2008, 2012, VM Ware and HYPER-V rollouts, Desktop rollouts XP to Windows 7 and 8. Supervising a staff of 8 to migrate over 800 workstations and 200 laptops. I was also in charge of Quality Control on that project and came in on time and under budget with a very tight timeline. Citrix implementations, Cisco VOIP and other
• Technologies as dictated by the client needs.
• Cisco Aironet wireless access point installation, configuration and troubleshooting.
• Imaging and prepping laptops and desktops using a variety of software. Ghost Suite, Casper Suite.

Confidential

System Administrator Tier III

• Cablevision Systems Corporation is a leading telecommunications and media company with a portfolio of operations that includes a full suite of advanced digital television, voice and high-speed Internet services, valuable local media and programming properties.
• Reported directly to Senior I.T. Director for Lead position on the Bresnan/Cable Vision Transition Team.
• Successfully merged 1,500 Exchange/Outlook 2007/2010 Bresnan users with over 16,000 GroupWise 8 Cablevision users.
• Designed and developed training curriculum and materials used in training technicians in the Cablevision UAS Department including User Access Services on Bresnan's new hire practices.
• Granted rights and set security procedures for new hires across Domains and Forests so that users on both sides could access files and shares successfully.
• Led the design, implementation, deployment, and support of desktop technologies from HP to Dell workstations and servers.
• Accelerated the rollout of new software packaging and distribution technologies and building OS images using Ghost, Zen Works and or Dell KACE on Windows XP, Windows 7 32-bit 64-bit desktop platforms.

Confidential

Sr. Network Administrator

I.T. Support Coordinator

• Bresnan Communications was a privately held American company that delivered digital cable television, including high-definition, high-speed Internet services and digital telephone service. While Bresnan was based in Purchase, New York, it did business exclusively in the Rocky Mountain area, servicing Montana, Wyoming, Utah and Colorado. Bresnan had over 300,000 customers and 1,500 employees in its service area.
• Key member of the Cablevision / Bresnan Transition Team. Bresnan Communications was purchased By Cable Vision CSC in November of 2010.
• Implementation of VMware Virtual Servers and Mimosa Exchange mail Archiving Appliance's as a way of significantly slowing down the growth of server purchases and costly NAS's. This implementation was a method of containing the ever growing demands for servers and Storage appliances due to the growth of Data and email storage. The result was saving Bresnan Communications over 200,000 the first year after the rollout.
• Managed purchasing functions for corporate employee's hardware and software with annual budget of 1.5 million dollars, consistently ensuring within limit performance. Supervised Tier III/IV escalations from 4 Tier I and II I.T. Support Coordinators.
• Responsible for cross organization functions including Enterprise level Network management, Purchasing, and Budgeting, ensuring consistent high value performance.
• Managed functions such as architecting, deploying, and testing multiple hardware and software platforms in determining ROI, Durability, and the amount of support that will be required in terms of design, format, and implementation.
• Managed and used performance tools and security elements of LAN/WAN Systems approximately 1500 users including installation and configuration of servers, workstations, NAS's, SAN's, UPS's and other Critical Datacenter and employee equipment.

Confidential

Advanced Integration Specialist

• Instituted troubleshooting completed upgrading and customized network configuration for Nortel, Lucent, Motorola, CheckPoint and Nokia that involved routers, switches, hubs and firewalls, Internet Appliances.
• Facilitated resolution of client issues via continual phone and online communication with resellers, customers, contractors and manufacturers.
• Performed installation and configuration of multiple workstations. Performed first line Break/Fix contact with company users.

Confidential

• Recruited to assist with technical support for a global network with over 1000 users.
• Created and re-imaged hard drives through utilization of Norton Ghost.
• Supported J.D. Edwards Compass One World real time inventory control and accounting software.
• Aided in migration from CC Mail to Lotus Notes R5.
• Facilitated the roll out of Windows 2000 and Office 2000 assisting with installation and end users instruction.