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Systems Engineer Resume Profile

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Career Summary

Over fifteen years in the IT industry. Eleven years Expertise as Large Enterprise IT Consultant specializing in all aspects of Microsoft Server and Workstation implementation, configuration and security standardization as well as Long Term Strategic Design, Project Management and a proven track record of team leadership, support and technical innovation. Ability to manage multiple complex projects for internal and external customers. Innovative and creative problem solver, who is results oriented, has an aptitude for learning and can maximize resources while possessing a sense of urgency.

Qualifications

  • Expertise in Windows Server 2008 implementation.
  • 15 years of experience performing Hardware and O/S support in a large Distributed Computing Services environment.
  • Designed and implemented 450 domain controller migrations from Windows 2000 server to Windows 2003 server.
  • Excellent understanding of various network topologies and networking hardware hubs, routers, switches .
  • Experience in infrastructure setup including: Network cabling, server rack installations, power distribution and KVM.
  • Expertise in Microsoft SQL 2000, 2005 and 2008 databases management and implementation.
  • Expertise in Server Consolidation using Virtual Technologies Virtual Server 2005, Hyper-V and VMWare ESX Server.
  • Experience in Data Center type atmosphere.
  • Experience working in a large corporate environment with strong change management controls.
  • Consultant responsible for designing and implementing Enterprise wide WLAN deployments
  • ASP.Net website development.
  • Subject Matter Expert in Active Directory Services, Server Build-out, 3rd Tier Troubleshooting and problem resolution.
  • Expertise in Designing and Implementing Windows Active Directory Network environments.
  • Expertise in Windows Server 2003/2008 Forest and Domain Trust Relationship creation.
  • Expertise in Windows Vista Enterprise implementation, configuration and support.
  • Expertise in Windows Server 2000, 2003 and 2008 Directory Boundaries via customization of security.inf and scripting on forest and domain level as well as group and OU levels.
  • Troubleshooting Windows Active Directory environments.
  • Expertise in Certificate Authority Design and implementation.
  • Expertise in User Profile Migration.
  • Expertise in migrations from Windows NT environments to Windows Server 2003/2008.
  • Administering clients using Windows Exchange 5.5/2000/2003 as well as configuration and support of Outlook Web Access.
  • Configuring Servers for DHCP, DNS, WINS, and ISA RRAS.
  • Creating desktop images using Symantec Ghost and Power Quest Imaging.
  • Expertise in Installing and Managing networks using Quest Active Roles software.
  • Expertise in building servers for RAID 1, 3, 5, 6, 10 configurations.
  • Expertise in implementation of Microsoft Operations Manager MOM 2000/2005.
  • Expertise in implementation of System Center Operations Manager SCOM 2007.
  • Expertise in implementation of System Center Configuration Manager SCCM 2007 .
  • Expertise in implementation of Netpro Directory Analyzer, Directory Troubleshooter, ChangeAuditor, GPOAdmin, LogAdmin and AccessManager.

PROFESSIONAL EXPERTISE

Confidential

Software Systems Engineer Windows System Support

  • Active Directory Infrastructure Redesign.
  • Designed and implemented interactive ASP.Net Servers Asset Website.
  • Provided Tier III support regarding problems with hardware, operating systems, database management systems, components, and related utilities in the GTA LAN/AWE environments.
  • Served as design architect for moderate to complex Microsoft Windows Server 2003 solutions.
  • Served as technical lead in the installation, repair, and development and testing of hardware/software products and services.
  • With little direct supervision or guidance from technical staff member s , developed and/or installed system utilities which may have major impact in a development, test, or production environment.
  • Lead project planning sessions with team members to analyze requirements/implement products and services.
  • Served as Project Manager for deployments/implementations as required.
  • Proposed solutions that improve infrastructure functionality and performance.
  • Monitored status and performance of Microsoft operating systems using legacy and out of the box server tools.
  • Documented all operating system and/or database management system changes and problem resolutions.
  • Planed and executed disaster recovery procedures for all Microsoft Windows 2003 Server infrastructures.
  • Designed and implemented security-related solutions for statewide accounting office hardware and software solutions.
  • Consulted with state agencies and technical management to ensure efficient implementation of complex projects or enhancements to infrastructure servers and applications.
  • Proactively sought out solutions to issues related to the Georgia Technical Authority environments.
  • Lead research efforts for future technologies.
  • Lead in the evaluation of new technologies.
  • Mentored less senior employees.
  • Helped determine implement standards.
  • Monitored ad operations and database health.

Confidential 3rd Level Active Directory Support Engineer

  • Infrastructure support of the directory, database, and file systems in an enterprise production/hosting environment of 700 servers. Performing 25 design and 75 implementation and support of windows solutions.
  • Preformed Domain Controller Promotions.
  • Support of the active directory as an application.
  • Preformed all CORE operations including OS and hardware support recommendations.
  • Responsible for the testing for new directory technology and implementations.
  • Performed Schema operations and updates.
  • Managed the migration, implementation and testing of Windows Server 2003/2008 infrastructures.
  • Managed Business unit meeting for migration support.
  • Documentation for fine detail design under BellSouth strictures.
  • Departmental support and communications for Active Directory related issues.
  • Performed and managed all policy implementations.
  • Support for Active Directory advantage to meet Bellsouth security and operational requirements.
  • Provided assistance for the security group to meet requirements affected by the Active Directory infrastructure design and implementation.
  • Managed and performed all security implementation in the directory structure.
  • Implemented any and all Organizational Unit OU structures for managed and self managed customers associated with Active Directory structure.
  • Implementation of initial self managed designs Active Directory solutions.
  • Organizational Unit OU implementations and design for requirements above normal Microsoft standard.
  • Implemented new policy designs for Window Server 2000/2003and 2008.
  • Monitored ad operations and database health.
  • Managed third tier support for field groups on ad infrastructure issues.
  • Interfaced with autonomous business units to enable coexistence in the common directory.
  • Managed Dynamic Name Service DNS for Active Directory AD and support on issues surrounding Bellsouth's solution.
  • Maintained directory based server policies and implemented new application server solutions.
  • Integral part of SharePoint 2003 implementation, performed roll out, installation and configuration of SharePoint servers on Windows 2003 servers.
  • Managed site and subnet implementations and designs.
  • Monitored standards to attempt best compliance for all business units.
  • Preformed workstation account pruning.
  • Performed large scale deployment of 2500 Windows Vista workstations.
  • Performed and documented large scale fail-over of environment to SAN solution.
  • Managed the Data Center Manager solution for BellSouth Desktop disaster recovery solution .
  • Installed, configured and managed the integration of the Ultrasound FRS monitoring .
  • Consulted on the LCS Live Communication Server project.
  • Documented the Domain Controller build out process which expedited our migration from Windows 2000 to Windows 2003 .
  • Introduced and documented the DCPromo from Media process saved 12.5 hours on over all promotion process .
  • Introduced, documented and configured WSUS Windows Server Update Service on ad.bls.com.
  • Performed the initial testing of SCOM System Center Operations Manager.
  • Created and maintain the Disaster Recovery Documentation for Bellsouth Active Directory Domain controllers.
  • Created and maintained the Disaster Recovery Documentation for MOM2005 on ad.bls.com.
  • Created rules, containers and computer groups of the current MOM infrastructure.
  • Acted as the liaison between our team and the SAV and EBR teams concerning Domain Controllers and ongoing maintenance.
  • Performed numerous after hour's maintenance and repair from server builds to firmware updates just finished the firmware updates for our Dell Domain controllers last night.

Confidential

Senior Systems Engineer

  • Provide I.T. support for a large banking industry located in downtown Atlanta.
  • Responsible for the design, development and implementation of large banking system Lotus Notes to Exchange 2000/2003 server conversion.
  • Team leader assisting in the migration of over 3,000 end-users from Lotus Notes to Exchange 2000/2003 Server mailbox store and public folder creation.
  • Responsible for the design, development and implementation of Exchange 2000 Server Outlook Web Access OWA service for over 3,000 end-user environment.
  • Responsible for the design, development and implementation of Windows NT to Windows 2000 Server conversion for large enterprise solution.
  • Responsible for the design, development and implementation of Windows 2000 Server to Windows Server 2003 conversation for large enterprise solution.
  • Expertise Project Manager and excellent at multi-tasking.
  • Expertise in following the System Development Lifecycle to see a project to completion.
  • Document 5 and 10 year technology plans.
  • Knowledgeable in Anti-virus deployment i.e. Symantec.
  • Expertise in Active Directory OU design structure.
  • Expertise in implementing Group Policy Objects GPOs .
  • Expertise in packaging software to be deployed across the network.
  • Expertise in standardizing change management process.
  • Knowledgeable in end-user software application support.
  • Team member assisting in the migration of over 10,000 end-users from Windows NT 4.0 desktops to Windows 2000/XP desktops.
  • Team lead for physical movement of Test/Production labs to new location consisting of 250 servers, 2500 workstations, 45 routers, 100 switches and 12 firewalls.
  • Expertise in deploying and inventorying software via Systems Management Server SMS / Altiris and Tivoli.
  • Expertise in deploying and configuring GPO management software i.e. NetIQ and Fazam.
  • Project lead for Symantec Anti-virus software deployment to 11 servers and 175 desktops.
  • Performed security audits for various clients.
  • Created 5 year technology plans for various clients and gave presentation to senior management.
  • Assisted in the allocation of funds towards various projects and performing ROI/ROA and Cost benefit analysis.

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