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Sr. Technical Program Manager Resume

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Issaquah, WA

PROFESSIONAL EXPERIENCE:

Confidential, Issaquah, WA

Sr. Technical Program Manager

Responsibilities:

  • PM for InfoSec team of Architects and Engineers. Azure PaaS information security tools, agents to offer Windows and Linux VMs across the Costco network in over 850 warehouses and providing security for 33,000 endpoints impacting revenue from 11 countries.
  • Sr. PM on network infrastructure for security agents (Gigamon Visibility Platform for Azure, McAfee, Nessus, Tanium and Tripwire) projects required to migrate Costco SAP from Wenatchee and Quincy Data centers to production in the Costco Hybrid Cloud hosted in Azure. Project manager for onPrem build of UTM using Cisco 9300 Firepower firewalls and NSM security stack.
  • Scrum Master and Cloud Enablement development team member

Confidential, Renton WA

Sr.Technical program manager

Responsibilities:

  • F5 Network and Application Integration with Solarwinds, Service - Now, F5s and Venafi Trust Platform management workflows
  • SHA2 ADCS Root CA build, test integration with Venafi and Service Now, key stores and polices security platform administration and workflow development to enable devices, applications and services to run in compliance with KP policies
  • Internal customer intake, dev team project manager and contributor to solutions needed to achieve EOC monitoring and security objectives
  • Operations Team Program Manager- Venafi Trust Platform, Upgrades from 16.4 to 17.1.2 Confidential, F5 management, CA, Template builds, issue, renew, management, discovery, alerting.
  • Management Process; design, documentation, app owner and Integration with Service Now ticketing system. policies and configuration by containers and application group to organized inventory. External CA integration with DigiCert and Comodo. Internal CA;Windows ADCS and Confidential .
  • Integration of cert requests and key provisioning to F5 network devices, Windows servers, Confidential mainframe, IIS, Apache and WebSphere web servers in the DMZ, Dev, QA and Prod environments.
  • SSL infrastructure supports over 675,000 member patients, providers and vendors.
  • Scrum Master in Agile environment with sponsor, product owner, dev team contributors

Confidential

Security Project Delivery

Responsibilities:

  • Design/Build Windows Event Forwarding (WEF) Log Management system to push logs to QRadar collector, syslog templates and correlation, created log-on triggers on SQL server, fire a procedure on db startup and instance start up from SSIS and SSRS to collect and report on sensitive info. Configured servers to run profiler to collect to individual profile from the database.
  • AD and ADFS objects administration and management with PowerShell scripts. Automated import of users and groups using PowerShell scripts
  • Evaluated Solarwinds- Orion vs. Kiwi open source log collection and analysis for DCs and SQL Servers in 14 geographic locations
  • IT Asset Management, Server Configurations, Server Patch management for Server, SQL Standard and Enterprise versions. IT asset management policy and procedure documentation
  • Dev/Test/Deployment of GPOs to identify and autanticate users, protect resources, provide privileged authorization, permission levels, windows event logging, forwarding and collection to Semantic threat monitor to Altria CISO
  • Performed Scrum Master role in Agile environment with sponsor, product owner, dev team contributors

Confidential

Sr. PM, MSIT SAS HRE Team

Responsibilities:

  • Windows 2012, IIS, SCCM, SASWeb, Password Vaulting and HRE infrastructure management protocol.
  • SQL, AD and scripting technologies to remove persistent admins and grant permissions to computer, group, member and role objects in AD. Co-Architect designs to fit MSIT only members with email-enabled groups.
  • Confidential customer facing role onboarding SAW devices, published user documentation, program management of credentials across multiple groups.
  • Managed relationship for integration of SASWeb and FIM with IAM IDWeb security and access to achieve FY2016 commitments
  • IAM TPM with teams that designed and implemented 3 programs (SAS) Secure Administration Services, (LARP) Local Admin Removal Program and (SAW) Secure Access Workstation that contained over 180 sub-routines to deploy in MS data centers worldwide and on 15,000 TPM Secured Laptops for Azure and Windows Development Group
  • Managed custom build of HelathCheck server log analysis to report expose threats and vulnerabilities. HealthCheck results were cross-checked with ArcSight security suite profiled results
  • PKI Program Management, Design in CodeSign, PIKITA Offline and SLK domains using TLS/SSL
  • PKI-HSM environment design, build, lab-test, pre-production and data migrations on TLS/SSL
  • AD and ADFS objects administration and management with PowerShell scripts. Automated import of users and groups, parameter editing using PowerShell scripts.
  • Program Management Security Assessment Audits for MSIT/PRSS and ISRM division
  • Dev team scrum member; provided, ticket status logged in TFS daily burn-down reviews of deliverables due from dev team to MSIT Secure Administration Workstation deployment
  • Program Management of Confidential Enterprise Edge design for Applications and Transport architecture for Azure to support top tier cloud services providers. Design to move 0365, Skype/Lync and Exchange 365 to Azure.
  • Federal Cloud Services, TL/SSL network infrastructure,template design engineering upgrades and FIPS security compliance and build of Government Services dedicated network (Datacenters in Chicago, Texas, Wyoming and Virginia)
  • Provided leadership to close 14 Network Architecture, Hardware and Software code upgrade projects aligning vendors (Arista, Cisco, Juniper, Citrix, Big Switch, Senetas) with cross-org properties (Azure, Bing, Exchange, O365, WNS, OneDrive, Lync, GNS ) and GNS teams in Engineering, Operations, in the role of LSR, Load Balancing, L2 H, L3Agg,Link Encryption, Firewalls and GNS Lab and Test of new technology to be onboarded and provided for Office365 commercial and government service
  • MSIT ICS, FIM Service Manager for IAM Integrated Platform Services Quarterly Release, SQL Server Reporting Services and Automated QA Build Framework, Dev/Test Lab projects.
  • Product Marketing (PM-3) and Web Launch Manager for Forefront product suite (Identity Access/Security Suite) codename “Sterling” public beta 2: Launched product and oversaw partner launch.
  • Program Manager for MSIT Applications and Engineering Centers of Excellence: Launched Windows Server 2008 TAP across MSIT Centers of Excellence.
  • Program Manager for TechNet, Confidential .com, Information Security products: Managed web content migration and publication to the web of Security Products (Antigen, ISA Server, MS Forefront).
  • Management of Confidential Enterprise Edge design for Applications and Transport architecture for Azure to support top tier cloud services providers. Design to move 0365, Skype/Lync and Exchange 365 to Azure.
  • Product Marketing (PM-3) and Web Launch Manager for Forefront codename “Sterling” Public Beta 2: Launched product and oversaw partner launch.
  • Program Manager for MSIT Applications and Engineering Centers of Excellence: Launched Windows Server 2008 TAP across MSIT Centers of Excellence.
  • Program Manager for TechNet, Confidential .com, Information Security products: Managed web content migration and publication to the web of Security Products (Antigen, ISA Server, MS Forefront)

Confidential, Bellevue, WA

SASWeb/SAW Onboarding Program Manager

Responsibilities:

  • Sr. PM, MSIT SAS HRE Team. Onboarding for first Enterprise deployment of TPM Security chip enabled Secure Admin Workstation (SAW) computers and secure High Risk Environment (HRE) attestation infrastructure; hardware- Lenovo X1, t450 and t460 laptops provisioned to 1,317 groups of Confidential employees.
  • Windows 2012, IIS, SCCM, SASWeb, Password Vaulting and HRE infrastructure management protocol.
  • SQL, AD and scripting technologies to remove persistent admins and grant permissions to computer, group, member and role objects in AD. Co-Architect designs to fit MSIT only members with email-enabled groups.
  • AD and ADFS objects administration and management with PowerShell scripts. Automated import of users and groups using PowerShell scripts

Confidential, Bellevue WA

Program Manager/Engineering Coordinator

Responsibilities:

  • Provided oversight and program management Datacenter refresh project with new Cisco L2 Fabric Path, design, engineering, build and deployment into production. Included the migration of 1750 servers to the fabric path.
  • Datacenter refresh project hosts application, database and web servers on Linux and Windows platforms that support $2Billion revenue for Expedia brands; Hotels.com, Orbitz, Travelocity, Trip Advisor, Venere-Europe and all brands owned by Expedia.
  • Responsibilities included: Plan, track schedule, status, and oversight for delivery of Cisco Nexus 5618 and 2248s network devices integrated into 200,000sq' datacenter infrastructure. Manage configs and server connectivity to Nexus 5K-7K spine, manage server migrations with NOC and acting Engineering coordinator to obtain maintenance approvals from 37 Expedia business units.

Confidential, Seattle WA

Program Manager

Responsibilities:

  • Managed architecture, engineering and deployments of AD Scan tool, schemas and use cases in test, pre-prod and deployment for Canyon Park and MOPR DCs. Provided security monitoring by collecting Windows events and syslog data for analysis and use case design for incident detection by ISRM
  • Managed Critical Infrastructure Security Assessments and Security Monitoring software development projects used in Canyon Park and MOPR Data Centers that serves SLK, PKI and CodeSign servers (PRSS/ISRM)
  • Managed process and tool builds to deliver event logs to ISRM event and incident response teams (EIS/PRSS/ISRM)
  • PM Software License Key team environment security architecture with HSMs (PRSS/ISRM)
  • PM Secure Administration Workstation (SAW) program management, testing and debugging (MSIT)

Confidential

Google Chrome Project Manager

Responsibilities:

  • Produced a custom version of Chrome interactive with Active Directory Group Policies and Google Legacy Browser Services to comply with FDA and International healthcare regulations.
  • AD and ADFS objects administration and management with PowerShell scripts. Automated import of users and groups using PowerShell scripts
  • Provided 62 custom security and user policies to facilitate application interoperability with current version of Chrome and Internet Explorer 8 on global corp net and over vpn to 1226 in-office and remote users in 16 countries; Asia/Pacific, EU, Middle East and North America.
  • Provided oversight of requirements, development and test plan. Project was completed on schedule and deployed within budget forecast.

Confidential - Bellevue, WA

Sr. Technical Project Manager

Responsibilities:

  • Deployed F5-VIPs for load balancing across Tuxedo server infrastructure. Coordinated 42 teams in a global test and production environments to prepare applications and middleware platform for release. F5 VIP load balancing performed for traffic coming in from over 15,000 users of applications and middleware in Quincy and Tukwila data centers. Increased financial transaction capacity from 100M transactions/day to over 300M financial transactions/ day. Project built 4 HP Superdomes to support 3x network traffic increase for the iPhone release
  • AD and ADFS objects administration and management with PowerShell scripts. Automated import of users and groups using PowerShell scripts
  • Streamline Bill project reduced bills printed/month by 1.2 million to comply with state law on abandoned accounts with credit balances. Achieved annual Opex savings of $6 million by not printing and mailing bills to inactive accounts. Cash flow increase to TMO over $19 million in 6 months
  • Completed design, test and pre-production deployment of Windows Active Directory single sign on and password reset solution for 75,000 corpnet users
  • Completed design of $3.4M Enterprise Security Service bus and deployment of projects to comply with Deutsche Telekom security audit. DT security compliance project closed $160k under budget and 3 months ahead of schedule

Confidential, Redmond, WA

Contractor / Project Manager

Responsibilities:

  • Spearheaded launch of Forefront codename Sterling beta 2 VHD (7 Virtual Machines) product and partner program.
  • Completed released Forefront Identity Manager with Kaspersky enterprises security module, delivered to RSA 2009
  • Supervised Product Marketing (PM-3) and web launch for Public Beta 2.
  • Managed vendors, engineering groups, VM tool development, datasheet development, click through demos, InfoWeb and MSCOM messaging, partner initiatives, hands-on labs and software security scenarios.
  • Achieved goal to launch the product on the deadline and in time for the RSA trade show event.
  • Prepared internal teams, release managers, ten partners, and Confidential for the successful public released of “Sterling” Beta 2 in April 2009 for release on SharePoint Server.

Confidential, Redmond, WA

Contractor / Sr. Project Manager

Responsibilities:

  • Led the deployment of wireless network software and hardware by vendor upgrades (Lab and First Office Applications - FOA) across the national network in 4 regions (West, Central, South East and North East).
  • Supervised six projects totaling $67M over 8 months from the lab to network ready status.
  • Managed multiple vendors (Alcatel, Lucent, Ericsson, Nokia, NSN, and Tektronix), schedules, project budget, TNRP process, and communications.
  • Reduced deployment costs for BSS by $750K and delivered 6 new wireless voice and data products to market on or before scheduled delivery date.
  • Monitored new vendors to ensure that lab requirements and business processes were followed.

Confidential, Redmond, WA

Contractor / Program Manager

Responsibilities:

  • Led the Windows Server 2008 (Longhorn Beta 3, RC-1, RC-0 and RTM) program.
  • Championed the adoption of Windows Server 2008 across Confidential Application Engineering (MSIT).
  • Added over 100 servers and coordinated and supported 14 engineering groups with over 62 engineers. MSIT Engineering groups involved: AIT, ASM, BGIT, ISIS, LPO, OEMIT, MSLI, RXD, SIT and XIT.
  • Oversaw the adoption program that provided servers to over 16 MSIT CoE (Centers of Excellence) Engineering groups that had a $1.5M budget. Conducted application compatibility triage.
  • Coordinated with the Confidential product group, Confidential Application Engineering (MSIT) and Confidential Infrastructure (MSIT MMS) deployment groups on SharePoint Server.
  • Created RC milestones and oversaw budget. Reported metrics to management on a weekly and monthly basis.
  • Resolved over 118 OS, application and related issues.

Confidential, Redmond, WA

Contractor / Manager

Responsibilities:

  • Managed Security Products website for Exchange, Share Point, and Windows Server products hosted on TechNet, Content Management Server and SharePoint Server 2007.
  • Managed and migrated product information migration to Confidential .Com from acquired companies and published on MSCOM, SharePoint Server, and TechNet and MSDN websites.
  • Participated in the multi-tiered web development and publishing process across interdependent teams for building and launching Confidential .com product and TechNet web sites.
  • Analyzed and resolved over 478 bugs in Product Studio in order to build 6 websites for http:// Confidential .com.
  • Utilized MSCOM Toolbox, Versa for Visual Studio editor, MS Site Builder and MS TOC builder.
  • Created site manifests and managed page build and edit processes with producers and editors in Product Studio.
  • Developed and managed cross-link marketing plans, reports and daily status to executive management.
  • Built RegSys objects, Download Center pages and ERMA compliant materials into the sites. Applied the Confidential IT Pro and IDEO UCM (Unified Content Model) with current IA (Information Architecture) direction.
  • Deployed Google “AdSense” download and link campaigns with page and button control tracking codes in WebTrends click metrics tool.
  • Launched 6 RTM products on schedule over 12 months.

Confidential, Redmond, WA

Contractor / Program Manager

Responsibilities:

  • Managed the Enterprise non-stocked wireless device business process for vendors (Airlink, Motorola, Multitech System, Sony, Sony-Ericsson, Panasonic, Siemens, Symbol, Sierra Wireless, Trimble, Lipman) and Confidential network labs
  • Maintained communication and business processes among vendors, Cingular Testing Lab, and Product Management groups
  • Enforced requirements and business processes

Confidential, Bellevue, WA

Contractor / Sr. Project Manager

Responsibilities:

  • Directed the planning, creation, and implementation of multiple projects
  • Led development and deployment of “iTXT” enterprise messaging web-based product, which was used to send SMS text messages as a page with Extended Message Length (EML - 500 Characters) for Verizon, Nextel, Federal Aeronautics Administration (FAA), Pitney Bowes, CenterPoint Energy
  • Developed the iTXT project on PHP, HTML, MySQL, Linux, HP 380 & HP 570 Servers, Windows 2000, IDX (proprietary messaging platform owned by Confidential ), SMS, SMTP, SMPP, TAP, SNPP, and SQL with short code and long code connectivity to major carriers
  • Wrote the project plan from development to beta deployment (12-16 member team, 16 weeks). Conducted analysis and created plan, project schedule, budget, and team member / group tasks
  • Reported to upper management regarding budget and status throughout project
  • Managed the development of a database driven Visio drawing project in Visual Basic. Visio took data from Access database and dynamically produced Rack & Stack network drawings (6 member team, 8 weeks)
  • Provided requirements analysis and business and operations justification for “Rack & Stack” project
  • Located and hired programmers, wrote specifications, prepared budget, oversaw scheduling, testing, and deployment

Confidential, Redmond, WA

Contractor/Project Manager

Responsibilities:

  • Engineered graphics for AT&T and Cingular national wireless network platforms, which included deployment to servers, databases, and Network Operations for 52MM Confidential subscribers
  • Participated in the installation and maintenance of records on over 1200 UNIX and Windows Servers, 72 Telecom Network applications in 12 Data Centers (WNS group)
  • Evaluated and designed hardware solutions for WNS groups on Windows & UNIX and provided system architecture, backup solutions, remote access, thin-client access (Citrix) and disk storage space on the WNS (SAN)
  • Developed Visio stencils, drawings and templates for platform engineering team, which used tools to deliver NPE products and services to customers (12 WNS, MMS Groups, 36 co-workers) and National/Regional Data Centers
  • Defined and documented group operations for WNS-NSS standards and processes

Confidential, Seattle, WA

Contractor / Product & Project Manager

Responsibilities:

  • PM responsible for new Confidential .com infrastructure in AT&T Data Center
  • Migrated 17 Confidential .com and Confidential Board of Directors websites from SAVVIS to AT&T data center hosting SQL and IIS ecommerce to support tan new Confidential card payment services
  • Provided integration web services support to SQL Server, Commerce Server, and B2B/C2B Business Intelligence for $24M annual revenue from card and gift purchases (utilized WebMethods).

Confidential, Redmond, WA

Contractor / Product & Project Manager

Responsibilities:

  • Managed projects from capital request to deployment. dis included product development of an email and text messaging product for the Federal Air Marshals Service
  • Managed the adoption of Syntegra DUE 3.5 email and text message SPAM filter. Supervised project that enabled WAP devices to download celebrity ring tones from the mMode site
  • Defined product for Customer Controls: Email and Text Messaging, Web Front End, AWS customer interface functional specifications, and the delivery of a marketing services document
  • Collaborated with QPASS vendor and AWS 2.0 G and 2.5 G billing system integration
  • Conducted SMS, Web/WAP application project management and testing
  • Oversaw first engagement: RealTunes music download with Moviso (ring tone vendor). dis service provided music to subscribers from AT&T’s cell phone wireless network and the music was distributed via MyLocker

Confidential, Redmond, WA

Contractor / Project Manager - Network Graphics and Systems Engineer

Responsibilities:

  • Directed the full life cycle development of the “AT&T Wireless Network Survey,” software project that displayed critical engineering and operations data from Access and Oracle databases in Visio.
  • Coordinated with engineering, finance, operations and management groups.
  • Oversaw creation of application that produced drawings of wireless network nodes from databases.
  • Provided switch engineering drawings for the STP, MSC, SCP, WOS, OTAP, IOS, IRDB to the DAX and CP800 Link/Port level. Utilized Windows 2000 platform. Supervised installation of Cisco routers and switches.
  • Oversaw multiple technologies: Point-to-point, Telco and cell packet-switched technologies such as T1, DS3, SONET, Frame Relay, ATM, wireless telecom equipment STPs, HLRs and CP800 switches.

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