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System Engineer Resume

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Arlington, TX

PROFESSIONAL SUMMARY:

  • 7+ years of experience in architecture, deploying and upgrading systems, including hardware, software, networks, databases, servers, mobile devices, and peripheral equipment.
  • Worked with almost all the VMware ESXi versions up to ESXi 6.5/6.7.
  • Worked with vCenter standalone server and vCenter appliance.
  • Have extensive working Experience with VMware, Citrix and Microsoft RDS VDI solutions
  • Experience Managing VMware vRA/vRO, SRM, NSX, vROps environments
  • Managed multiple P2V conversions and server migrations using VMWare ovftool, VMware converter, Zerto and PowerCLI depending on the need and requirement.
  • Experience in Server monitoring, capacity planning, application monitoring with the help of VMWare vROPS, vFoglight and SCOM
  • Worked on Citrix Provisioning Server and have been involved in the installation, configuration of the Provisioning servers and Vdisk Management for XenDesktops.
  • Configured App - V 5.x Servers, App-V Sequencer Machines, App-V client for Citrix XenApp and XenDesktop.
  • Experience deploying and planning Microsoft Hyper-V base solutions
  • Experience working with Windows Server Failover Cluster.
  • Experience with Windows PowerShell Scripting.
  • Extensive understanding of Networking concepts, (i.e. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel and wireless networks.
  • Experience in iSCSI, SAN, NAS/ NFS storage, RAID and HCI concepts
  • Strong Troubleshooting and implementation skills in enabling and maintaining SSL/HTTPS
  • Experience with ticketing tools like Radix, Remedy, HP service Manager.
  • Strong Knowledge and good understanding of ITSM service Management practices.
  • Good Experience with blade and rackmount servers like Cisco UCS, M1000e and Dell PowerEdge 11/12/13/14G servers and HP ProLiant servers
  • Experience working with different OOB management tools iDRAC, ILO and UCS manager
  • Strong knowledge on preparing runbooks and good maintaining and documenting customer deployment processes
  • Working experience and Installation of MS SQL server 2008R2/2012/2016 and Microsoft Exchange 2016 server as well.
  • Upgrading ESX 3.x to ESX 4.x, 5.x-using VMware Update Manager.
  • Manage Virtual Machines using Virtual center and web access.
  • Strong Working knowledge of V-Sphere VMware Horizon View Administrator
  • Worked on different priority tickets on Horizon view.
  • Experience on RAID 0, RAID 1, RAID 5, RAID 6, RAID 10
  • Exposure on vMotion migration, High Availability feature, DRS feature and Setting VM priorities on CPU and Memory resources.
  • Setting up Roles of WINS and DNS in the Network
  • Experience in Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), FTP, Terminal Server, NAT, Microsoft Clustering and Exchange Mail Server in Windows based server environment.
  • Maintaining Data in an offshore environment as a part of a Disaster Recovery Plan.
  • Intermediate understanding of power CLI (windows/VMware)
  • Experience in Network LAN/WAN deployment, including IP Addressing and Troubleshooting.
  • Sound knowledge on ESX Architecture, guest OS installation, setting up of VM priorities, Cloning and Snapshots.
  • Extensive experience with various VMware platforms including vSphere, Horizon View, VRA, VRO, NSX, vROPS & SRM
  • Experience with Microsoft Hyper-V and windows failover cluster deployment and management
  • Citrix, VMware, Microsoft RDS VDI solutions
  • Windows Administration, SCCM/SCVMM
  • Experience deploying and managing HCI solutions like vSAN, S2D
  • Expertise working with NetApp (NFS), EqualLogic (iSCSI) and EMC SAN arrays.
  • Good exposure in racking and stacking of datacenter hardware.

TECHNICAL SKILLS:

Cloud technologies: VMware vSphere, Horizon View, Citrix Xen, Microsoft Hyper-V

VMware Virtualization Skills: ESXi 5.0/5.5/6.5/6.7, vSphere 5.5/6.5/6.7, VI3, Virtual Center Server, P2V Migration, V2V, Storage vMotion, HA, DRS, SRM 4.0, Host Profiles, VApp, VMware Consolidated Backup, VMware Management Assistant, VMware vSphere Web Client, VMware vCenter, VMware View 4, VMware ThinApp, Events and Alerts, Capacity Planning, Plate Spin Power Converter.

Microsoft Products and tools: Active Directory Domain Services, AD lightweight Directory Services, AD Services, Active Directory Federation Services, Active Directory Rights Management Services, DNS, Exchange 2007, Exchange 2010/2016, Hyper-V, WSUS server, SQL Server 2005, SQL server 2008, Microsoft System Center Configuration Manager, Microsoft System Center Operations Manager (SCOM), IIS 6, IIS 7, DHCP, TCP/IP.

Hardware: HP Proliant DL360, DL380, DL580 Servers, BL465c Blade Servers and Dell Power Edge Servers, Nutanix.

Operating System: Windows Server 2008/2008R2/2012/2012R2/2016, Windows7/8/8.1/10, Red Hat Linux 5.x/ 6.x/ 7.x

PROFESSIONAL EXPERIENCE:

Confidential - Arlington, TX

System Engineer

Responsibilities:

  • Responsible for deploying VMWare Horizon View test environment for POC
  • Reviewed technical documentation for Horizon view and created a draft design fir internet/DMZ/internal connectivity for the connection servers, Horizon composer, Access points, load balancers, Dynamic DNS, DHCP, KMS, SQL.
  • Installed, configured Horizon View 7.0 VDI instances using PCOIP protocol and created floating and dedicated desktops and troubleshooting the instances.
  • Deployed MCAfee VirusScan Enterprise across Windows / Linux endpoints
  • Configured exclusions on VDI environment using MCAfee VirusScan console on windows 7/10 master images
  • Evaluated CrowdStrike end point protection in a POC environment
  • Configured GPO's in windows server to disable plug and play devices.
  • Built Nutanix Hyper Converged Solution for Horizon view environment.
  • Managed vSphere 5.5/6.0/6.5 environments with 4 vCenters across 3 datacenters
  • Racked and stacked HP, Dell and Cisco UCS chassis and rackmount hardware
  • Experienced in installing, configuring, administration of ESXi 6.5, vSphere client and vCenter.
  • Experienced troubleshooter that specializes in advanced monitoring and maintenance policies to create a proactive environment, driving down the number of issues.
  • Maintained and monitored vSphere 5.5/ 6.5 environment
  • Upgraded whole environment from vSphere 5.5 to 6.5 with embedded PSC
  • Reconfigured all ESXi network connectivity utilization including VLAN tagging and teaming and also configuration of dvSwitches.
  • Developed organizational units in Active Directory (AD) and managed user security with group policies.
  • Managed Group Policy Objects (GPOs) throughout theActive Directory (AD) enterprise
  • Strong Experience in Distributed switch port mapping and also in Virtual Network migrations from standard switch to dvSwitch, dvSwitch to standard switch with no downtime for applications
  • Configured different types of port group policies, applying security policies, traffic shaping, load balancing, failover detection and VLAN tagging.
  • Configured LUNS to ESXi host datastores and extended the datastores.
  • Migrated vRO workflows from develop environment to test and production environment. Integrated endpoints to vRA(vCenter and vRO).
  • Converted Physical machines to virtual machines using VMWare converter(P2V migrations).
  • Good experience in creating port groups, VLAN networking and NIC teaming on vSphere 6.x/5.x/4.x environments.
  • Experience in installing and configure the VMware NSX Appliance for setup including VMware vSphere.
  • Strong knowledge of TCP/IP protocol suite, virtual networks, wireless networks & Cloud computing concepts and Network security NSX.
  • Deployed NSX Manager appliances, Created Logical switches and Logical Routers
  • Played Responsible role for vRealize Operation Manager Dashboards and reports for both vSphere and horizon View.
  • Experience in Server monitoring, capacity planning, application monitoring with the help of VMWare vROPS, vFoglight and SCOM
  • Hands on experience with iSCSI, NFS and NAS storage to VMWare ESXi hosts from vSphere Client, experienced in adding iSCSI targets, Network port bindings.
  • Configured iDRAC’s for M620,630 blades, Rack mount servers running ESXi and Windows operating systems using Dell OMSA(open manage server administrator)
  • Hands on experience with updating firmware for iDRAC, blade servers, and Blade Chassis(CMC).
  • Involved in planning downtime window for EqualLogic storage upgrade.
  • Expertise in ESXi server migrations from one vCenter to another(Cross vCenter vMotion)
  • Deployed Site Recovery Manager 8.1 across 4 datacenters and troubleshooted errors
  • Hands on experience in deploying 4 vSphere Replication appliances across datacenters and troubleshooting.
  • Standardized DNS/SolarWinds/SSH/Management configuration for the chassis IOM’s in preparation for the chassis upgrade.
  • Hands-on experience in migration of VM's from Host to Host using vMotion and from one LUN to another LUN using storage vMotion.
  • Experience with integration of JIRA with third-party systems such as Service Now.
  • Monitor the JIRA hosted servers and responded quickly to issues in case of application is down and update Appmontickets in such cases.
  • Planned downtime window for ESXi cluster to enable VMWare EVC.
  • Updated BIOS and NIC firmware, standardized whole vSphere6.5 environment, monitored all ESXi servers virtual machines from SolarWinds and vROPS.
  • Worked on server hardware related issues such as CMC slots issue, network connectivity, internal SD card connection lost, reset iDRAC’s, Removed conflicted VIB’s.

Confidential - Waltham, MA

VMware Administrator

Responsibilities:

  • Design and implementation of datacenters and installing the Hardware of HP, Dell PowerEdge and Cisco UCS Blade servers.
  • Racked and stacked HP, Dell and Cisco UCS chassis and rackmount hardware
  • Maintenance of converged infrastructure across different locations of the datacenters.
  • Maintained and monitored vSphere 6.5/ 6.0 environment
  • Managed vSphere 6.5 and 6.0 environment on cross platform infrastructure servers from different vendors like HP, Dell and Cisco.
  • Experience in installing ESXi, VMware vCenter Server and creation of folders, Datacenter and VMware clusters using enhanced features like HA and DRS.
  • Created clones and templates of Virtual Machines for easy deployment of different versions and different flavors of virtual machines.
  • Configure users, groups, group policy objects in Active Directory service accounts, application layer services and other objects, often coordinating with software developers.
  • Configured MDM cluster to monitor ScaleIO system
  • Installed SDS on Hyper-v and ESXi hosts which contributed storage to ScaleIO system
  • Participated in SDS POC which includes Nutanix/vSAN/S2D and ScaleIO
  • Successfully worked on design and Deployment of small to mid-scale SCCM Infrastructures.
  • Incorporated various applications and packages in SCCM 2012 Task Sequence and deployed to various regions.
  • Updating patches to keep servers updated against bugs present in the Operating system using RedHat satellite server and Yum.
  • Working on RedHat Linux and Unix platforms, which includes installation, configuring and maintenance of applications on this environment.
  • Performed daily health checks of the VMware vCenter servers and NSX Managers.
  • Plan and design clusters and Datacenters. Design Backup and recovery plan for VMware.
  • Configured and installed NSX Managers, NSX controllers, host preparations and configuring distributed firewall rules and implementing load balancing techniques.
  • Develop and implement processes for remote installation and deployment of NSX. renewal process for vSphere 5.5 using the SSL automation tool (command line utility)
  • Perform installations and upgrades on Nutanix equipment, which is a converged infrastructure platform, on both Dell hardware, and Nutanix hardware.
  • Experience on developing workflow for automation within VMware vRealize Orchestrator(vRO).
  • Have experience in vRO, vCenter and vRA integration, knowledge on Linux and VMware environment.
  • Activities includes user administration, startup and shutdown scripts, crontabs, file system maintenance, backup scripting and automation using Perl, shell scripting(bash,ksh) for RedHat Linux and AIX systems.
  • Utilized SCCM to create advertisements, Collections and deployments to manage servers.
  • Responsible for Operating System Deployment(OSD),Software deployment and patch management.
  • Created vSwitches like standard and distributed switches, port groups and troubleshooting them.
  • Knowledge in Configuring NetBackup Client for backing up the virtual machines using the snapshots technology and removing the stale snapshots by running the power shell scripts.
  • Hands-on experience in migration of VM's from Host to Host using vMotion and from one LUN to another LUN using storage vMotion.
  • Installing, configuring Horizon View VDI instances using PCOIP protocol and creating floating and dedicated desktops and troubleshooting the instances.
  • Created application configuration file from UEM App profiler
  • Knowledge and experience on applying patches to windows servers using SCCM where the SCCM pulls the updates from WSUS and controlling the installation of updates to the required servers by following the organization standards.
  • Configured Domain Naming Server (DNS) and created forward/reverse lookup zones with associated pointer records.
  • Customized Windows Server 2012/2012R2/2016 servers in terms of Registry, Audit/Account/Security policy, patching to sustain Company Standard Operating Environment.
  • Worked with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
  • Ensured adherence to procedures and processes for hardware, software, and applications
  • Interacted, Co-ordinated with different teams and participated in daily meetings and tracking the issues and new deployments to meet the deadlines.
  • Administrating production server’s/network infrastructure that includes administration of Windows Domain Controllers, IIS Web Servers (HTTP/S, FTP), MS SharePoint, Exchange 2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2012/2012R2.
  • Prepared detail documentation for the whole physical and virtualized environment.
  • Responsible for the day-to-day operations of Messaging Systems. Hosted applications include but are not limited to, Microsoft Exchange servers, Windows 2012 and 2012R2 domain controllers, DNS servers, ADFS servers
  • Creation of PowerShell and VB Scripts to automate IT tasks and processes.
  • Streamlined applications delivery to get applications out to customers faster.
  • Focused on automation and integration. Worked on Monitoring tools like SolarWinds, vCOPS, and vROps.
  • Managed Windows 2012R2 and 2016 Hyper-V servers with SCVMM
  • Deployed and managing windows RDS environments (RDSH and RDVH)
  • Experience working with VMWare vSAN
  • Experience in deploying Citrix PVS and MCS based VDI solutions

Environment: Windows 2016/2012R2/2012/2008R2, Windows 7/8/8.1/10, Microsoft DFS, Active Directory, DNS, WINS, DHCP, TCP/IP, NTFS, Dell Power Edge, IBM, HP ProLiant G3, G5 Blade Servers, IIS Servers, VMware ESX 5.5 & 6.0 Servers, Exchange Server 2010/2013, Office365, PowerShell, SolarWinds, vCOPS, vROps.

Confidential - Bennington, VT

VMWare Engineer

Responsibilities:

  • Administered /Managed and monitored VMware ESXI 5.0/5.5 and Horizon View VDI environments in Development and supported with day to day maintenance requests.
  • Involved in planning disaster recovery solution for VMware vSphere Environment, vSphere Linked Mode and Replicated Storage, Failback Testing from Protected Site to Recovery Site in SRM and Shared Recovery Site across multiple Protected Sites.
  • Performed Hardware and Software maintenance of Windows Server environment, including VMware ESXi Host, Clusters, Servers and Virtual Machines, and Interfaced with different Vendors.
  • Built, Installed and provided Technical Support for Windows & Red Hat Linux Servers both Physical and Virtual, including system Installation/De-commission and initial testing of all Operating system patches, updates and fixes.
  • Experience on developing workflow for automation within VMware vRealize Orchestrator(vRO).
  • Performed Daily Monitoring of System performance, capacity & managed Inventory; adjust System configurations to accommodate required loads and functionality, also Setup & Configured McAfee policy Orchestrator (McAfee ePO).
  • Created vRealize Orchestrator workflow for disk consolidation for all regions using PowerShell Scripts and scheduled it.
  • Integrated PowerShell hosts to vRO with Kerberos authentication.
  • VMwarevRealize vROPS & Automation,VMwareSRM & Auto Deploy Experience
  • Responsible for monthly, quarterly and yearly SCCM server cleanup and maintenance tasks.
  • Experience in creating MDT image to in corporate with SCCM 2012 for OSD (Deployment).
  • Configured client push method to all end clients and debugged the failed PC’S.
  • Built, Installed and provided Technical Support for Windows & Red Hat Linux Servers both Physical and Virtual, including system Installation/De-commission and initial testing of all Operating system patches, updates and fixes.
  • Maintaining security patches on RedHat, and VMware.
  • Deployment and configuration of Linux and windows servers.
  • Created software update groups in SCCM 2012 for specific products, Classifications and deploy monthly patches to all client/server machines in the environment.
  • Monitoring the SCCM component status regularly for critical issues and resolve.
  • Experience with Physical System (rack/stack, cabling, hard drive replacement, hardware upgrades),also Installed, Configured and Supported Cisco UCS and VM servers.
  • Played an important role in Creating Virtual Machines, cloning virtual machines, converting P2V VM-Provisioning taking Snapshots of virtual servers, HA, DRS, vMotion and Storage vMotion making sure that the datastores are not over provisioned within the DRS clusters.
  • Experience in installation, configuration and system administration of windows, RedHat 5.x/6.x and day-to-day system admin tasks
  • Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
  • Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.
  • Upgrade ESX hosts from ESX 6.0 to 6.5 and applying patches to the Current ESXI.
  • Maintaining and troubleshoot server’s windows 2003, 2008R2 and 2012 versions and configuring them for SolarWinds monitoring and Symantec NetBackup.
  • Configuring HA/DRS related advanced configuration settings per VMware Best practices.
  • Understanding of SAN and NAS concepts, snapshots, clustering and fail-over in the virtual environment
  • Hands on experience with vRealize automation and understanding of workflows to deploy virtual machine through it.
  • Configured Dell M1000E Blade chassis with M820 Full-height and M620 and half-height blades with VLAN configurations and Port Groups.
  • Involved in the deployment/implementation of new servers in Data Center (both physical and virtual) including the deployment and configuration of a standardized OS build.
  • Administration of DNS and DHCP servers, Creation of user and group accounts in MS Exchange Administration.
  • Created various types of desktop pools like Manual pools, Automated pools, Linked clones pools, full cloned pools and RDP pools in Horizon View as per users requirements.
  • Installing & deploying application and patches and validating patches & application.
  • Troubleshooting, performance monitoring and optimizing of all aspects of the virtual infrastructure including underlying storage and network systems.
  • Provided server and client support for all issues such as logon failures, account lockout, network connectivity and authentication issues.

Confidential - Pittsburgh, PA

VMware Administrator

Responsibilities:

  • Installed and configured ESX 4.0 / ESXi 5.0/ESXi 5.1, 5.5 hosts on Blade Servers.
  • Used VMware VCenter, created Datacenter Environment by creating VMware clusters, adding ESX/ESXi hosts in the clusters, and implemented HA and DRS.
  • Used PowerShell, PowerCLI scripts for migrating VMs, creating snapshots.
  • Worked with various Windows Servers and server roles, including 2003, 2008, 2008R2, 2012. Active Directory, DNS, Web Services, File Services, Print Services, SQL server, Exchange AD integration.
  • Plan and design clusters and Datacenters. Design Backup and recovery plan for VMware. renewal process for vSphere 5.5 using the SSL automation tool (command line utility)
  • Disabling and enabling eCloud replication using VC installer tool.
  • Managed 2000+ servers utilizing Windows 2008 and 2012R2 and VMware platform, providing monitoring and support of production hardware and application servers.
  • Deployment of the SCOMAgents to the client machines for enabling the monitoring.
  • Deploy and Integrate SolarWindsProducts to monitor various organization's infrastructure.
  • Implemented the migrations of ESX servers from 5.1 to ESXi 5.5.
  • Configure and implement Resource Pools, VMware Clusters, HA, DRS, Patch Management using VUM in high-end ESX environments.
  • Built the entire VDI Environment in VMware horizon view by deploying Connection server, Security servers, Dedicated VCenter server and Transfer server and authenticating them in Horizon View Administration console.
  • Upgraded VCenter and ESXi to 5.5 using VMWare Update manager and manual upgrades.
  • Configuring and troubleshooting vSphere Networking (VSS and VDS policies).
  • Built, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows 2008, and 2012 as well as Linux servers from VMware.
  • Creating and setting up alert management window and tickets in SDP.
  • Administering Active Directory domain services, DHCP.
  • Extensive knowledge and experience asVMWareadministrator. Experience in storage performance and application testing onVMWare Virtual Machines.
  • VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
  • Creating and managing resource pools and adding the VM's into resource pools.
  • Extensive knowledge in advance features like vMotion, Storage vMotion and Network/Storage IO Control.
  • Advance Knowledge in Cloning, Snapshots and OVF Templates Technology.
  • Knowledge of maintaining Business Continuity and performing Disaster Recovery (DR) using.
  • Extensive Knowledge on Port Groups, VLAN Trunking, VLAN Tagging and Ether Channeling.
  • Strong interpersonal communication and technical skills in software, hardware and networking which help me to quickly identify and resolve issues.

Confidential -Portsmouth, NH

VMware Administrator

Responsibilities:

  • Involved in Design and Implementation of migration strategy for consolidating Data Centers from around the world to centralized locations, which involves numerous servers of various Windows 2008 and 2012.
  • Design, Installation and configuration of new vSphere 5 ESXi servers on HP DL series and UCS Cisco Server for the datacenter build.
  • Participated in gathering and analysis of business requirements for software capabilities.
  • Provided technical guidance for migration, configuration and deployment of Lync.
  • Installed Management Server (vCenter Server) instances to enable centralized management of multiple ESXi hosts.
  • Installation of ESXi 5.0/5.1 Hosts, vCenter Server, vCenter update manager and administering VM's across 3 Datacenters running 2200 VM's.
  • Repair existing SolarWindsdeployments.
  • Maintain standard practices and policies for corporate LAN/WAN environment.
  • Configured, troubleshoot, and resolved network access issues with switches and routers.
  • Performed P2V, V2V Migration, Created clones and templates of Virtual Machines.
  • Creating the New virtual machines under the Host and configuring each VM, updating the VMware tools and the hardware versions.
  • Hands on Experience in creating Standard Switches, distributed switches, Enabling and disabling the ports for the Distribution switches.
  • Provided on-call troubleshooting support for corporate data center - Windows servers, SQL, VMware, Share Point, and Exchange 2003 servers.
  • Hands-on migration of a highly customized SharePoint internet/intranet farm using PowerShell including setup of Active Directory trusts, SharePoint security, forms-based authentication, custom workflows, web applications, content deployment etc.
  • Created and configured CIFS Shares, NFS Mounts, Quotas, Groups and Permissions on NetApp NAS.
  • Maintained a healthy NetApp storage by Configuring vfiler, Qtree, volume, aggregates and snapshots using Data ONTAP, FilerView, and DataFabric when required.
  • Involved in the implementation of NetApp NAS technology and configuring shares, CIFS and NFS Administration.
  • Troubleshooting UCS and HP hardware if the Hosts are disconnected in the vCenter.
  • Administering, troubleshooting and automating vSphere ESXi using Power CLI.
  • Provided support for ESXi servers running on HP ProLiant UCS B200's B250's and Windows Virtual Servers.
  • Administering Active Directory domain services, DHCP, DNS and WSUS.
  • Manage and monitor Active Directory services and group policies. Maintaining adding users and groups in Wintel Active Directory.
  • Providing users with access rights and permission for accessing the applications
  • Actively participated in troubleshooting of Windows server based & SCOM related issues configuration of the SCOM 2007 monitoring and management
  • In place upgrade of the Windows Server by taking back up of .vmdk file of C drive of the Windows 2003 and upgrading the Operating system drive.
  • Installation, Configuration and integration of NetApp filers with the Windows and UNIX domains.
  • Responsible for the network connectivity issues which includes Fabric switches, routers, firewalls, storage (NetApp, store vault), and backup/restore
  • Managed SAN using SAN Manager and taking care of Thin Provisioning.
  • Trouble-shooting SAN problems and taking care of Fabric Manager.
  • Install, build and troubleshoot Windows servers as well Physical ESX Hosts as using Cisco UCS Flexpod.
  • Worked on Ticket process in Remedy Tool in 24x7 environments.

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