SUMMARY

• Around 6+ years of IT experience in Systems and Network Administration, DevOps, Cloud technologies
• Level 1 - 3 Support experience in troubleshooting of Servers, Networks and Client system
• Experience in Configuring SharePoint 2007/2010 farms.
• Proficient in Active Directory, Group Policy, DNS, DHCP, SMTP configuration
• Experience with virtualization technologies such as Hyper-V, VMware
• Proven expertise on maintenance and support of various windows OS like XP, Vista, Windows 7, Windows 8 and 10.
• Expertise on Red Hat Enterprise Linux 7.
• Experience working in AWS.
• Worked on provisioning and operations of enterprise cloud infrastructure
• Worked on Automation of infrastructure using Shell scripts and AWS CLI
• Worked on configuration of Apache, Tomcat, Nginx and Maven
• Worked on Access management tasks like Active Directory integration, AWS IAM polices
• Worked on OS hardening and implemented a practice for it through AMI hardening
• Worked on Jenkins, Docker
• Expertise on installing and configuring various Version management systems such as Git, TFS, VSS
• Experience working with Agile Development teams
• Experience scripting with PowerShell and Linux Shell
• Excellent logical, analytical, problem solving and troubleshooting skills
• Exposure to SharePoint server Installation, Configuration and Administration
• Experience in deploying and hosting web applications on various hosting frameworks like IIS, Apache server etc

TECHNICAL SKILLS

Operating Systems: RHEL, CentOS Windows XP, Vista, Windows 7/8/10

Server Technologies: SharePoint Server 2007, 2010, 2013, Windows Server 2003/2008/2016

Scripting: Shell, PowerShell, Python, JavaScript

Webservers: Apache, Tomcat, Nginx, IIS

Cloud computing Platform: AWS, Docker-Containers

Configuration management: Cloud Formation, Ansible

CI/CD Tools: GIT, Bitbucket, Jenkins

Service Management Tools: JIRA,CA Service Desk

Monitoring: Cloud watch, Nagios, CA Unified Infrastructure Management-8.31 (CA UIM)

PROFESSIONAL EXPERIENCE

Devops engineer

Confidential - Dayton, OH

Responsibilities:

• Detailed analysis and understanding of teh business requirements
• Creation of self-service Jenkins jobs to do automatic builds of various applications
• Responsible for user management and plugin management for Jenkins
• Prepare Cloud Formation Script for provisioning
• Write Ansible Playbooks
• Centralized management of Cloud formation script in GIT
• Manage CI workflow of infrastructure automation using GIT and Jenkins
• Transition teh Self-Service Jenkins Jobs to application team
• Launching of application containers using Docker images from repository
• Patch management using Release AMIs and Redhat Satellite Server
• Configure ELB, Auto Scaling as a part of manual provisioning of smaller applications
• Configure cloud watch alarms, Integrations with SNS
• Setup notifications using SNS
• Management of S3 buckets, Setting up IAM Policies
• Automations using AWS CLI
• De-commission of unused resources
• Operational issues and troubleshooting

Environment: Amazon Web Services, Jenkins, Docker, GIT, Shell Scripts, PowerShell, JIRA, Linux

Systems Engineer (DEVOPS)

Confidential - GREENSBORO, NC

Responsibilities:

• Offshore Development Center(ODC) Anchor
• Citrix Configuration
• Created a continuous integration infrastructure using Jenkins, Git
• Streamlined teh delivery process of Applications developed by development team
• Manage CI workflow of infrastructure automation using GIT and Jenkins
• Transition teh Self-Service Jenkins Jobs to application team
• Launching of application containers using Docker images from repository
• Write Ansible Playbooks
• Management of more TEMPthan 600 servers (400 physical, 200 virtual) in Linux platform
• Respond rapidly to system maintenance needs, including on weekends and evenings
• Worked with monitoring tools CA UIM, Nagios etc
• Installing, configuring and administering Jenkins CI tool on Linux machines.
• Auto build deployment of web applications on various technology stacks Java, ASP.Net and Angular

Environment: Red Hat 6, Nagios, Shell Scripts, Git, Apache Tomcat, VMware, Red Hat Enterprise Virtualization (3.5), Jenkins, Docker, CA Unified Infrastructure Management.

Systems Engineer

Confidential

Responsibilities:

• Troubleshooting Software issues.
• User and Group Management for Linux Project team.
• Manage fileserver utilization (shared folders, quotas, etc.)
• Provided comprehensive support for over 250 servers (Linux Platform) at campus server network and 2 remote offices.
• Troubleshooting VPN issues.
• Hardening of project servers with latest security patches, best practices for software configurations and removal of unnecessary services.
• Provide support to reset password, check access & permission on AD.
• Co-ordinate with Service Providers for restoration of internet/WAN link issues on priority (if link goes down)
• Handled network monitoring and technical support calls for project folks.
• Worked as Video Conference admin and co-ordinate with vendor (Siemens Enterprise) for Polycom support and Video Conference related issues.
• Managed customer LAN/WAN networks in working environment under Incident Management.
• Handle escalations.
• Setting Up SharePoint 2010 farms for teh offshore development team
• Created Testing and staging environments
• Managing content databases
• RSA/RSM installation and configuration
• Provided network support
• Managing security patches
• Standing up SharePoint multi server farms
• Troubleshooting configuration and support issues on SharePoint
• Respond to user email messages, phone calls, walk-ins, and Helpdesk inquiries in a timely fashion
• Work with teh staff to provide documentation and handouts for teh programs and services available through IT.
• Track vulnerabilities and apply appropriate patches and upgrades

Environment: Red Hat 6, Nagios, Shell Scripts, Apache Tomcat, VMware, Red Hat Enterprise Virtualization, CA Unified Infrastructure Management, SharePoint 2010.

Systems Engineer

Confidential

Responsibilities:

• Maintain department related internal portals and newsletters.
• Oracle 11g installation and configuration in Linux server.
• User and Group Management for Linux Project team.
• Software and patch upgradation in RHEL 6 servers.
• Track vulnerabilities and apply appropriate patches and upgrades.
• Monitoring Nagios server.
• Troubleshoot IP Telephony issues and softphone batting using Cisco Unified Communications Manager.
• Worked with Helpdesk ticket systems and have experience in handling live chats.
• Handle Service Desk calls, close teh calls with proper closure comments within SLA period.
• Creating and Managing User Account’s and Setting File Permissions in Linux project server.
• Remote assistance to internal customers for resolving various issues.
• Support and train team members.
• Handle ticket escalations.
• Cisco switch installation, port security (Dot1x) implementation, Vlan change
• Provide technical support for internal customers.
• Administration of DHCP servers.
• Vital member of video conferencing team handling High Profile VC such as Town-halls etc.
• Up gradation of IOS for network devices.

Environment: Red Hat 6, Nagios, Shell Scripts, Apache Tomcat, Red hat enterprise virtualization, SharePoint 2010