Sr. Manager of Cloud Service Engineering Resume Santa Clara, CA - Hire IT People

SUMMARY:

More than 10 years of proven leadership in SaaS, InfoSec, Engineering, Cloud, Development from start - ups to enterprise environments.
Great communication skills fostered through the Toastmasters organization. Ability to champion strategic projects at the executive level and win support for organization initiatives.
Very hands-on and ability to quickly acquire new technical and non-technical skills.
Successfully led talent acquisition from small teams to globally distributed larger teams in Americas, EMEA & APAC.
Planning, Architecting and Deployment of large scale IaaS and SaaS, Public and Private Cloud-based solutions
Multi-Cloud Enablement: Amazon Web Services, Microsoft Azure and Google Cloud Platform

TECHNICAL SKILLS:

Operating Systems: Linux, Windows, MacOS

Solutions Architect Professional level Certified on Amazon Web Services (AWS): Deep expertise with many AWS services. EC2, S3, Lambda, VPC, ELB, NAT, Route53, Auto Scaling, CloudTrail, AWS Config, IAM, KMS, CloudHSM, WAF, Federation, CloudWatch, RDS, SNS, SQS, SWF, ElasticCache MemCached, Redis, ElasticBeanstalk, Opsworks, and CloudFormation.

Microsoft Azure: Networking, VPN, ExpressRoute, Windows Server, Templates, High Availability, Azure Integration Google Cloud Platform (GCP): G-suite, GCE, Storage, IAM & Admin, VPC Networks and Subnetworks, Shared VPC, Global Load Balancing, Cloud DNS, Stackdriver. Cost Optimization with AWS EDP, CloudHealth Technologies and AWS Cost Explorer

Language and protocols: Python, shell scripting, TCP/IP, XML, YAML

Tools: GIT/GitHub, Ansible, Chef.

Fluent languages: English, Spanish, Cantonese

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto

Sr. Manager of Cloud Service Engineering

Responsibilities:

Brought InfoSec and Cost/Performance Optimization at the fore front of all AWS cloud design and architecture by leading and providing standards and structure to Amazon Web Services (AWS) enablement at Confidential .
Slashed Public Cloud Consumption costs by 20% (2M savings out of 10M annual costs) by consolidating 300+ individual accounts into AWS Organization and leveraging AWS EDP, RI’s, Cost Explorer and CloudHealth Technologies.
Fully automated the on-boarding process for AWS account and user and InfoSec requirements by adopting AWS SDK (Boto3) for Python, CloudFormation, and AWS CLI. InfoSec requirements include data sovereignty and S3 bucket cost cross-charge by Business Unit for CloudTrail and AWS config logs. The logs feed into Splunk for InfoSec monitoring and vulnerability analysis.
Successfully PoC’ed a Single-Sign-On (SSO) architecture solution with SAML 2.0 between Corporate Windows AD, ADFS and AWS STS.
Successfully PoC’ed a hybrid network architecture for Optimizing and Securing the connectivity between AWS and Corporate data centers with Direct Connect and VPN solutions.
Led and mentored an agile team to drive, design, and implement the company private cloud initiative, OneCloud for achieved 99.99% Service Level Objectives thru KPI’s. This OneCloud Service Engineering team includes 3 Site Reliability Engineers and 3 Cloud Services Engineers.
End-to-end ownership of Cloud ATS (Advanced Tenant Services) for Confidential . The infrastructure and content delivery of hands-on labs which back the Technical courses to Global Confidential Customers.
Sustained 99.99% service level objectives on service reliability thru automation with vCloud Director, vCenter, and Confidential Orchestrator.

Confidential, Santa Clara, CA

Sr. Manager, Technical

Responsibilities:

Service Management Owner of WebEx Meeting Conference with 6 Site Reliability Engineers.
Successfully service managed availability, latency, performance, efficiency, change management, monitoring, and emergency response, and capacity planning. By
Architected the new service management model based on SLO, SLI and SLA by eliminating of toil, increased automation, risk tolerance of services and simplicity in release management.
Achieved 99.99% Service Level Objectives thru well architected HA services based on white and black box monitoring and site reliability engineering.
Benchmarked of Amazon Web Services, OpenStack for Confidential hybrid cloud solutions.
Slashed the infra operation cost by 30% thru a successful migration of J2EE applications from Oracle BEA Weblogic to open source Tomcat.

Confidential, Santa Clara, CA

Software Deployment and Provisioning

Responsibilities:

Designed and streamlined standard processes of software deployment and system builds to mitigate risks of impacting production services via the process of Staging, Beta Testing before deployment to Production Systems.
Project Management and implementation of customer web site upgrades and new WebEx products to high touch customers.
Achieved full automation of site and server provisioning process on dev, test and production systems.

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Sr. Manager Of Cloud Service Engineering Resume

Santa Clara, CA

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