PROFESSIONAL SUMMARY:

• Focused on new and emerging technologies dat foster innovation, finding creative IT solutions to restructure old business models and business practices.
• Building platforms for server infrastructures dat are stable, reliable, manageable, and cost - TEMPeffective.
• Over a decade of IT Industry experience in Systems Administration/Engineering, DevOps, Linux Administration, and Support, solving complex problems with creative solutions, supporting technical development, and maintaining operations in diverse enterprise production environments.
• Experienced in Administration of Production, Development, and Test environment’s carrying Windows, Ubuntu, Red Hat Linux, SUSE Linux, CentOS and Solaris servers.
• Comfortable and flexible with installing, updating, and configuring various flavors of UNIX and Windows.
• Experienced with Virtualization technologies like VMware, Vagrant, and Azure.
• Strong proficiency in supporting Production Cloud technologies and environments (AWS, Azure, VMWare/VSphere, and OpenStack) as well as traditional managed hosted environments.
• In-depth understanding of the principles and best practices of Software Configuration Management (SCM) processes, which include compiling, packaging, deploying, and application configurations. Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing, Implementing, and Post-production analysis. Experienced in project analysis, technical design, customers, and the ability to work directly with all levels of management to gather user requirements.
• Strong hands on development and configuration experience with Chef/Puppet and Jenkins as software provisioning and configuration management tool(s) to automate repetitive tasks, quickly deploy critical applications, and manage the changes.
• Experience with CI (ContinuousIntegration) and CD (ContinuousDeployment) methodologies using Jenkins for End to End automation for all build and deployments, including creating Jenkins CI deployment pipelines to automate most of the build related tasks.
• Experienced in working on DevOps operations processes (Environment, Service, Incident, and Change Management).
• Experience in redundant host(s) monitoring systems to gather System/Application Log data using Splunk, Nagios, SCOM, and SCCM to detect production issues.

TECHNICAL SKILLS:

Operating Systems: Windows 2008R2 2012R2, Unix, Red Hat Enterprise Linux 5, 6, 7, SuSe, Ubuntu, Debian, CentOS, VMware

Infrastructure as a Service: AWS, OpenStack, Microsoft Azure, Rackspace

Database: MS SQL Server (2008 R2/2012), MySQL, MongoDB, Oracle 8i -12c, PostgreSQL, RDBMS

Web Servers: IIS, Apache, Nginx, Tomcat, Websphere, iPlanet, JBoss

Programming: Python, PHP, Ruby

Scripting Languages: Perl, Powershell, VBS, UNIX Shell Scripting

Content Management: MS SharePoint, Drupal

Project and Portfolio: MS Project, Daptiv

SDLC: Waterfall, Agile, Scrum

CI Tools: Hudson, Jenkins, Bamboo, Team City, Anthill Pro, Maven, Gradle

CD Tools: Chef, Puppet, Ansible, Docker, Splunk, UCD

Protocols: TCP/IP, UDP RIP, OSPF, EIGRP, IGRP, SNMP, SMTP, TELNET

Networking: TCP/IP, NIS, NFS, FTP, DNS, DHCP, Samba, Apache, SMTP, SSH, IP-Tables

Version Control System: IBM Rational Clear Case, Perforce, GIT, Or

Tracking Tools: Remedy, Clear Quest, BugZilla

Browsers: Firefox, Chrome, IE, Opera, Safari

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, Florida

Sr. DevOps Engineer

Responsibilities:

• Confidential serves the mortgage industry making technology products dat provide workflow automation, data, and analytics supporting loan servicing and mortgages. Its primary loan servicing platform, MSP, is a Software-as-a-Service (SaaS) application dat automates loan servicing and provides loan setup and ongoing processing, customer service, accounting, and reporting to the secondary mortgage market. Black Knight owns 80% of the mortgage data and a client base which comprises 80% of the mortgage lifecycle generated in the United States.
• Advanced professional role, highly-skilled, with extensive proficiency. As part of team dat consisted of Windows and UNIX system administrators/engineers dat are responsible for deployment, code promotion, incident support, and advanced troubleshooting for various software platforms.
• Responsible for working in a fast-paced group dat assists multiple software development teams dat work on production enterprise applications in a variety of environments engaging in deployment activities using Puppet and other configuration management tools for the release of new technologies/software developed by BKFS as well as the design, installation, configuration, maintenance, system integration testing, and performance testing of UNIX/Linux server operating systems and related software using COTS utilities, native tools, and scripting.
• VMware noledge (VMware 5-6) ability to clone, provision, build-out, and configure hosts of RedHat VM machines for existing and new environments for Client applications
• RHEL (RHEL 5 and RHEL 6) vulnerability remediation (compliance/hardening/monthly patching).
• Strong working noledge and understanding of UNIX/LINUX networking concepts (ex: Apache/Tomcat, load balancing - F5, monitoring, tools), storage concepts, and firewalls. Also, application-side server experience (JBoss, Tomcat, ActiveMQ).
• Performed the implementation of security, audit, and compliance-based use cases based on approved policies (PCI, AIX and Red Hat Linux compliance (hardening) and patching.
• Ability to perform advanced level troubleshooting to span firewalls, networking, storage management, database concepts, and application connectivity to databases.
• Install, maintain, and upgrade internal computer hardware and software systems used for designing and developing company products, controlled user access and passwords, monitored usage and performance (CA APM, Splunk, Orion), supported Web access and electronic messaging services, and maintained a secure systems environment.
• Proposed and implemented systems enhancements dat would improve the reliability and performance of the systems architecture.
• Assisted with recommending, scheduling and implementing system hardware and/or software upgrades and repairs.
• Researched, evaluated and recommended software and hardware products, and provided new hardware specifications to users based on application needs and anticipated growth.
• Worked on multiple projects/issues as a project leader or frequently as the subject matter expert of medium to high complexity dat require demonstrated noledge across multiple technical areas and business segments.
• Worked under minimal supervision on complex projects, with wide latitude for independent judgement.
• Proficient in Windows Server 2008/2012/2016 and IIS
• Knowledge of technical writing principles and practices.
• Ability to work independently as well as with a team.
• Ability to communicate TEMPeffectively verbally and in writing.
• Ability to establish and maintain TEMPeffective working relationships with employees, vendors, clients and public
• Develops large and/or complex solutions dat require analysis and research.
• Trained personnel on system usage, coached, and mentored more junior technical staff.
• Part of an on-call rotation covering after-hours support.

Environment: Linux (RHEL), Windows, Oracle Java, Git, Chef, Jenkins, Shell Scripts, XML, Apache Tomcat, VMware, ActiveMQ, UCD, Puppet, RedHat Admin, Bash Scripting, Python

Confidential, Miami, Florida

DevOps Engineer

Responsibilities:

• Responsible for the planning, installation, operation, support, troubleshooting and monitoring of casino applications and related infrastructure in all ships of the Corporate fleet (106 ships and growing across 10 brands worldwide).
• Project Lead/Resource for Global Casino IT Projects and deployments.
• Lead Unix/Linux team resource for Projects using open source tools, software, and design.
• Plan and install casino applications to new ships while coordinating internal and external technical resources required for project completion.
• Provided solutions and implemented technical improvements using open-source tools for casino systems.
• Maintained standardization of hardware and software configurations for all systems managed/deployed by Casino IT
• Managed and maintained framework for monitoring of casino infrastructure using Nagios, AppDynamics, and Manage-engine,
• Managed SharePoint Administration of Casino IT Site.
• Installed, configured, and maintained Oracle DB instances 11g and 12c
• Performed deployments using scripted installations and software automation toolsets.
• Liaise with vendors to coordinate troubleshooting and development of new applications enhancements.
• Document system problems and resolutions according to internal processes and procedures.
• Support and participate in User Acceptance Testing of new applications and patches.
• Provide to shipboard casino slot managers and technicians.
• Maintain an in-depth technical noledge and understanding of casino applications and related infrastructure.
• Proactively stay abreast of the latest industry, gaming technologies and solutions.
• Prepare and present weekly reports highlighting past key activities and planned future activities.
• Provide status / tracking of project progress and manage project trade-offs across scope, schedule and resources.
• Maintain confidentiality with regard to the information being processed, stored or accessed.
• Administered open-source as well as proprietary scheduling/notification systems.
• Maintained monitoring of casino infrastructure to proactively manage resources and system issues.
• Administered performance and capacity monitoring for casino systems.
• Participated in documentation standardization for the installation, validation, and troubleshooting of casino applications.
• Provided to other Casino IT staff members
• Maintained casino slot network equipment (Cisco Layer-3 Managed Small Business Switches) including configuration, installation, and SNMP monitoring of network equipment.
• Developed build and deployment processes for pre-production environments.
• Releasing code to production, testing, or staging areas according to the schedule published.
• Installing, configuring and administering Jenkins CI and CD tool on Linux machines.
• Worked closely with the development and operations organizations to implement the necessary tools and process to support the automation of builds, deployments, testing and infrastructure (infrastructure as code) using Chef.
• Using chef written recipes and cookbooks to configure, deploy, and maintain software components of the existing infrastructure and for an application to automate.
• Utilized Shell/Ruby Scripts for automation purpose
• Worked closely with software developers and system application engineers to debug software and system problems.
• Verified if the methods used to create and recreate software builds are consistent and repeatable.
• Involved in the research of the project application architecture team to support/resolve build, compile, and test issues/ problems.
• Monitoring of network services (SMTP, POP3, HTTP, NNTP, ICMP, SNMP, FTP, SSH) using Nagios.

Environment: Linux (RHEL), Windows, Oracle, GIT, Chef, Jenkins, Shell Scripts, XML

Confidential, Jacksonville, Florida

Senior Systems Administrator

Responsibilities:

• Responsible for maintaining, monitoring, and managing the existing Wintel Server Operations infrastructure.
• Responsibilities include, but not limited to; identifying, researching, and resolving technical problems; responding to telephone calls, email and personnel requests for technical support; documenting, tracking and monitoring the problem to ensure a timely resolution.
• Additionally, responsibilities included creating, maintaining, and removing AD accounts; performing system upgrades; creating system documentation; daily administration; problem resolution; assisting staff and users in problem resolution to hardware, software, and communication issues.
• Participated in the design, planning, and execution of infrastructure to support new appliances and technologies.
• Provided 1st and 2nd level support to Service Desk and other staff, trouble shoot problems, answer hardware and software questions, and provide technical assistance.
• Configures, deploys and redeploys servers and related equipment.
• Created documentation of server systems, operational procedures, topology, and hardware/software inventory.
• Maintains and coordinate servicing of all network connected servers and peripherals.
• Provided one-on-one technical with team members and other users as needed.
• Maintained a good working noledge of all Corporation owned hardware and software.
• Maintained asset records.
• Documented problem resolution into the appropriate systems.
• Dealt TEMPeffectively with people and clearly communicated verbally and in writing.
• Trouble shoot, analyze, and resolve system and user problems.
• Planned, organized, and coordinated work assignments and prioritized work load.
• Provided customer service via telephone and interpersonal contact
• Provided backup coverage for the Systems Engineers when needed.
• Rapidly deployed fixes to systems in response to newly identified stability and security threats.
• Participated in software licensing tracking and purchasing.
• Performed other duties as assigned dat may or may not be position related.

Environment: Windows, Linux (RHEL), SCCM, SCOM, SQL