SUMMARY:

• 12 years of managerial and leadership experience directing and guiding onshore/offshore team members.
• 12 years of project management experience utilizing Waterfall principals wif responsibility for initiating, scheduling, budgeting, monitoring and controlling progress, and overall project communication.
• Well - developed interpersonal skills achieved from interacting wif a diverse group of professionals, management levels, Clients, vendors, and staff members in locations around teh world.
• Function effectively wif minimal supervision while handling multiple tasks, changing priorities, and competing stakeholder needs.
• Proven ability at effectively and efficiently remediating problems in a project.

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager/System Operations Manager

Responsibilities:

• Create valued results to business objectives, cost control, and organizational goals through successfully delivered projects wifin budget and consistently met deadlines. Project examples include:
• Align IT infrastructure technology solutions wif business requirements to implement new or upgrade aged IT infrastructure components (server, storage, network, internal applications).
• Migration of data, software applications, and server environments into a more secure, scalable environment in support of strategic business initiatives and standardization.
• Coordinate software application upgrades for Regulatory Publishing Managers providing in-house teams and Clients wif teh most recent software release and features.
• Server migration, consolidation, and VMware virtualization resulting in $75K annual savings in hardware maintenance costs and noticeable productivity for software product development and support teams.
• Execute annual disaster recovery project during teh past 7 years ensuring business recovery and continuity requirements are achieved.
• Facility closure projects wif migration of IT infrastructure to a Data Center resulting in substantial office space cost reductions.
• Improve project initiation process by establishing monthly meetings wif business leaders to plan IT requirements for upcoming Client projects and strategic business initiatives. Significantly reduced project delivery delays and risks by ensuring adequate availability of capacity and resources.
• Manage a geographically distributed staff supporting both production and development systems for a $65M business unit providing SaaS, Regulatory BPO, software development, support, and implementation services to their Life Sciences Pharmaceutical Clients.
• Effectively maintain IT cost and budget targets regarding IT infrastructure implementation, change management, scheduled maintenance, capacity management, vendor management, procurement, decommission, and disposal of VMware server, storage, and network inventory.
• Enforce compliance to meet internal IT SOPs, Quality Management guidelines and standards, Client audits, and ISO 9001:2015 .

Database Administrator Supervisor

Confidential

Responsibilities:

• Provide technical expertise wif Oracle and Microsoft SQL Server regarding database software installation, database configuration, backup and recovery, capacity planning, performance tuning, and troubleshooting.
• Advise development teams in determining infrastructure requirements and establishing standards on properly utilizing Oracle and SQL Server database features and functionality.
• Responsible for cost control of Oracle licensing and support renewals.
• Developed a reputation as a respected Database Technical Leader wif project management skills.
• Provide 24x7 support for validated, hosted systems.
• Developed a formal Oracle DBA Program to mentor six associates over teh course of 2 years. These associates became successful and billable project/consultant DBAs.
• Establish standards and guidelines concerning database management configuration and maintenance policies.

Database Administrator

Confidential

Responsibilities:

• Effectively manage 10 production database servers and 6 development database servers running Sybase SQL Server.
• Assist teh Financial Data Warehouse development team wif physical design, data migration, performance tuning, writing and debugging stored procedures, and backup and recovery.
• Design and implement data mart containing financial data for a Distribution Cost System project. Teh system reduced query run times by 50% to 75%.
• Migrate 20 databases from Microsoft SQL Server on OS/2 to Sybase SQL Server on Windows NT.
• Coordinate resolution of Sybase SQL Server bugs between Sybase Technical Support and teh client’s developer community.

Confidential

Database Administrator/Programmer

Responsibilities:

• Design and implement a 90GB Credit Card database using Sybase System 10. Responsibilities include logical and physical design, SQL tuning, and database monitoring.
• Code, test, and implement new database structures using C and Sybase DB-library to gather 42 months of historical data from various sources.
• Supervise and manage multiple priorities during a significant year-long project to restructure a decision support system utilized by 50+ users in teh Marketing and Risk Analysis departments.
• Develop a computer program for teh Asset Quality department to interface a Sybase database wif a neural network constructed to predict teh probability of account delinquency or charge-off. Process time was reduced 35% by opening multiple threads in teh database theirby diminishing teh overhead of excessive table joins.
• Administer Sybase databases in a distributed client-server environment. Includes coordinating data loads from VAX to Sun SPARC using C and Sybase DB-library on both a weekly and monthly basis.
• Educate ad-hoc query users to efficiently extract data from teh database to significantly reduce data transmission over teh local area network (LAN).